Spotty reliability 2/5
This app seems to always cease to work when I use it. The station will accept Speedpass one day then not on another.
Speed Pass Feed Back 4/5
By Sailor 11
More difficult when traveling on an extended road trip should work locally and in extended states...getting it sorted out with speed pass customer service is not easy or seamless...they bounce you around to different departments...could be better....
Great app 5/5
I enjoy this app,fast,efficient and and accurate service.
Would be great... 2/5
The concept is great...
A few major gripes:
1. “Network unavailable” happens too often... it’s not a cell carrier issue because all my other connectivity is fine. Can’t rely on the app and have to have backup payment available... sorta defeats the purpose.
2. It won’t allow multiple transactions at once... this got me when my wife and I met up while she was out with the kids and I tried to fill us both up.
3. When it is working I frequently have to wait for a long time for the app to “warm up”... like several minutes sitting at the pump in my car after clicking “pay for fuel”...
Doesn’t work 1/5
Half the time this app doesn’t work so after I pass other stations to use Exxon, I still don’t earn any plenty points. Not worth the hassle.
By Mr. Corkie
Enjoy the freedom of not digging for my Exxon Card and the Plenti card. Works fine but not all stations are equipped to handle the procedure.
My App quit working 3/5
I have been using this app since it first came out with no problems. Now suddenly it has quit working when I put the pump number in and tell it to begin it quits working and I get an error message. I have the latest version on my Apple phone. What’s up? I really liked using this app. Very safe.
Most laziest I could ever be 5/5
I never have to get my wallet out
Paying with my phone 5/5
I love paying with my phone by just scanning the QR code on the pump
poor service 2/5
By formerly happy guy
Customer service is terrible the app does not always work many issues after my 2 months discount I will definitely cancel terrible horrible the worst
Great app 5/5
Love this app. It really simplifies gas purchasing process. Thank you to the development team for coming up with an intuitive interface.
Love but there’s problems 4/5
LOVE this app, so convenient. BUT it has NOT been working well lately—some kind of error continues to occur that doesn’t let me go through the process to pay for gas. Super frustrating when all i have is my phone and i need some gas. This has happened 3 times. Other than this, the app is great.
Love this app!!! 5/5
By B-CU Catwoman
Made paying for gas soo easy. The App is perfect plus I earn points!!
Don’t prompt me to rate & review 1/5
Glitch or not 1/5
Tried two different credit cards about 100 times, wouldn't accept "payment type". Not ok.
So buggy Orkin could exterminate it 1/5
It’s just that simple. This SpeedPass+ app is so buggy, it’s unusable. Add to that near-zero levels of tech support ( and completely zero on weekends ) and this app should be removed from the App Store.
What were you thinking, Exxon / Mobil? Were you thinking? I do not understand how a financial app could have anything less than 24x7x365 support. I thank you for giving me such a brutal lesson before I shifted all my business to Exxon / Mobil.
Not works no tonight. Might as well go to other gas stations
Not reliable 1/5
Not reliable. Can't seem to connect to server
Not working 1/5
Twice in one week now the app has been too slow to open. Today I couldn’t get it to work at all. Had to swipe my credit card like some kind of caveman from 2005 instead of paying via the app. I didn’t have my Plenti card with me so I missed out on Plenti points.
Slow pass 1/5
The app is extremely buggy and I end up spending around 20-30mins every time I need to get gas. It always says “network connection” although all my other apps function just fine and have a great connection to the internet. It’s more of a pain than anything.
Stopped working 1/5
App worked great for a while. As soon as I earned a plenti reward app completely stopped working. Says no network connection. Apple has been a major let down since the newest iOS was installed.
No good 1/5
App constantly crashes while at the pump. No thanks. Not worth the trouble.
It wouldn’t work a few times at the station but for the most part it’s pretty convenient
Great App 5/5
By JLM 63
So far I’ve used it about 4 times & after the 1st practice run it’s so easy & convenient!!! Don’t need to hand a card out the window or even get out of the car.
Network error since iOS update 1/5
Always worked great but now doesn’t work at all
Doesn’t work half the time. 1/5
Love the idea of this especially with the cold weather but out of the last four times I’ve gotten gas it’s only worked twice.
Network Error!!! 1/5
This app would always work perfectly but from one day to another it started giving me a network error and won’t allow me to log in. My data is on and everything else on my phone works perfectly fine except this app 😠😫
Doesn’t work half the time 2/5
Half the time I get network error - when it does work it’s pretty good
Not worth it, don’t get it 1/5
By Art the saved
If you want problems problems problems then get this app, it’s always breaking down and not working when you need it
What happened to the network 1/5
Trying to login on iPhone X to my account and I keep getting a network unavailable error - even with 4 bars of LTE and even when trying at home on WiFi! Fix this POS app so it works correctly on an iPhone X!!!!
Not easy to use your points.
Missing Feature 2/5
You need to be able to pick the amount of gas you want to put into the car from the app when filling.
I really love it. 5/5
I’m MAD for SP+! It really gets the job done and makes it so homeless people don’t ask me for money anymore!
Just Wonderful 5/5
This is awesome. More and more stations are accepting this and it’s great. No physical card contact, everything is done through this app and Apple Pay. I specifically go to Mobil now. You have made a customer. The fact that it works with Plenti is great too. Excellent!
Love this app. Use it all the time!
So convenient 5/5
Works flawlessly 5/5
This app is amazing to use at Exxon pumps to pay for fuel. No longer worried about card skimmers! The app detects location and pumps correctly with no errors at all. I haven’t had a single time the app fail on me.
Convenient and useful 5/5
Good to use and safe.
Good but not Great, Yet! 4/5
If Exxon can finish rolling out the successful use of this application it would be GREAT! My only issue to date is the inability to count on not needing to carry my plastic card as backup when the system is down and I need gas!
Convenient App 5/5
Please update to iPhone X support.
Connection issues 2/5
The idea of this app I though was to make my trip the gas station faster but it has the opposite effect. Either fix this or add Apple Pay to the pump.
Disabled Server 1/5
Doesn't work receive 'Disabled Server' message.
Since 4.7 update app barely opens 2/5
Since the latest update to version 4.7. The app barely opens up. Most of the the time just spins and then after a minute or so it says cannot open check connection. But connection is fine. Please fix.
Always says "currently unavailable"... 1/5
I really wanted this to work because you can use Apple Pay, but the two times I tried it(weeks apart) I always got "currently unavailable" error messages....👎
Works for me 5/5
I get a kick pulling up to the pump, and activating it from my car seat. With a tap or two on the screen. The app takes care of all the rest, plus I get discounts as well.
Helps me not worry 5/5
I love that if I need gas and have my phone, I can get it. I can also share the app. It was great.
Exon Mobile App 5/5
Simple, fast and better than swiping a credit card. Great idea.
ExconMobil Speedpass 5/5
Exxon App 5/5
So far everything working like it should with no problems pump authorizes after I choose the pump I want to use
Works well; but crashes frequently! 3/5
By Gregory Coolboy
Title says it all. So many times we use the app and it says server or services not available try again later. If you want us to use the app, vs the older key fob (loved it, simple and never failed) then fix the network issues. Thanks!