Only some ad accounts showing 1/5
Ever since the update, only showing some of my ad accounts, not my entire list. Making me need to use a computer to promote ads for some ad accounts instead of my phone. Can no longer promote on the go!
Doesn't work!! 2/5
I used to use this all the time to manage promotions of pages, but since 2 months or so it doesn't work correctly. Every time I access the app it takes me on a "tour" and asks me if I want to be notified about the page's activity or so. Now, since last week, I can't do anything because the app crashes. So disappointed.
Basically useless 1/5
You can't customize columns to see the stats that are important to you- making it pretty useless. Only basic default stats are available. And on a tablet you are forced to use the mobile version so I can't leave my laptop at home.
The neglected fb department: ads manager team 1/5
By Wolf tiger Shark
Can't log in. Error: retry. Every single time. For years.
Ads manager, power editor, and this app are all incredibly poorly overseen.
An exec needs to get a big time axe. Disgraceful.
IPad version please 5/5
Please add an iPad version..
Review is for current version only 1/5
Crashes when I try to open an Ad. Looking forward to a fix. iPhone 7 - iOS V 10.2
I don't know why I still have this app 1/5
I've had it for about 4 versions now. And with this latest update it still crashes every time I open it. iPhone 6s
Facebook Ad Manager 1/5
By Susan Elcox
Nice, but can't customize the results columns shown, so it really doesn't do me any good on mobile--I still have to review ads manager on desktop to evaluate using my custom columns. Hope they change this soon!
Nice start, needs iPad version 4/5
So much better than using the Facebook app to pull this data, but really needs an iPad version.
This version less stable 3/5
App is crashing a lot and producing error notices on every use. Could you humor a feature request, could you segment out results like purchase, add to cart, etc instead of having all of the results as an aggregated number.
Fails to load constantly. If I could give it a 0, I would.
By tofu the third
Why isn't there an ipad version on this app? Why are the insight numbers different between this app and the pages app? Why doesn't this app show the same information for each person who is admin on the account?
So much seems wrong with this app. I'm not even sure I understand what the purpose of this app is... could someone explain why we would use this particular app, rather than FB or Pages?
Crashing constantly 1/5
Continues to crash over and over
Sends me to Facebook for most edits 1/5
Between Facebook Page Manager and Facebook website, this app has little value. Also, most edits are not allowed in the app, it sends me to Facebook website.
More options please 1/5
I hope that you have more options in the future since we have to use the laptop to have the options we want
I hope to make it really easy to use
C'mon Facebook, you can do better than that.. 1/5
This is the worse app since apps were invented. Fails to start 9 out of 10 times and is missing most of key ad edit and stat features. Boo.
Terrible and glitchy 1/5
This app loads about 1/10times I open it. It's super frustrating and not even worth using most of the time. It's also pretty limited in capacities. My business tracks impressions and engagements and neither are viewable in the app currently.
Cant use because ios8 needed 1/5
Deleted boosts 1/5
Most of my recent posts - including the paid for "boosts" - disappeared after installing app.
Complete Fail 1/5
App fails to load 90% of the time and crashes the other 10%. Total waste of time.
It did work, once upon a time, long, long ago.
Would give 0 stars 1/5
Horrible update, I see everyone else has the same problem. I have multiple Ad accounts and one of them stays frozen. Facebook Ad support Is just as worse.
Update doesn't work 1/5
By R dot G
How does an update make an app worse?
Totally freezes on launch
Frozen screen 1/5
You're better than this, Facebook.
Completely unresponsive 1/5
As soon as the app opens, everything displays but is entirely unresponsive. Tapping on any tabs or buttons does not work.
It might as well be a screenshot, as you cannot interact with the app at all.
Latest Version freezes on start up 1/5
Can't use app freezes on start up.
Freezes on startup 2/5
By Coolest & Fresh
The app it's not so bad, but last update cause freezing after startup. Now it's totally useless!
Giddy Giddy Goo 1/5
Not reliable 1/5
By David andrew Sandoval
The new update does no good whatsoever. Don't update. My app stays frozen now.
Normally good 3/5
Normally great app has been effectively frozen since downloading the most recent update (initial page loads but can't navigate throughout the rest of the app).
Facebook ADs Manager for iOS 10.0.1 is terrible 1/5
By Steven Waters
Once open I cannot click though to see anything. Absolutely useless. I've updated to latest iOS 10.0.1, restarted phone, reset phone and the issue persists.
Freezes on startup after update. 3/5
Love this app, however latest update now causes app to freeze on startup.
HUGE FAIL 1/5
By Long Beach ads
If you were looking for a way to be consistently disappointed by the company whom you pay a large amount of money to, this would be it! Facebook actually finds a way to make this app worse with each update. Please fix the constant issues! Failure to load, consistent delays, and constantly "retry" buttons.
Crashes Every Single Time 1/5
By Tijuana Jackson
App crashes every time I attempt to use it. iPhone 6 Plus
So slow! Keeps Getting Worse! 1/5
Not sure how you guys manage to make this app worse every time you update it but congratulations you did it!
Every time I open the app I get the spinning circle of death that lasts for at least 2 mins. Then I get the "Failed to load "error and I have Retry.
It was bad enough that you can never see the stats that matter like CTR or custom date ranges but the last update removed vital conversion data like cart checkout amounts. Of great, so I can see how many conversions I have but not what the CTR is on my ads or how much revenue the ads are generating.
So basically I am forced to go back to the computer to see if how much ROI I am generating.
I love this ad platform and we spend thousands daily on it but it's super frustrating that this app could be so great but ultimately useless.
App is broken - Failed To Load 1/5
This app is unusable. An error constantly pops up saying "Failed To Load".
Don't bother with this app until Facebook fixes it.
New update has bug. Fix please.... 1/5
The recent update keeps showing "failed to load" which makes it impossible to check the data. Urgent fix is needed.
Not loading accounts 2/5
Latest version fails to load accounts. We manage several accounts and love the app for checking stats in the go, but stopped working in last week with the latest two updates.
Better and more stable app than Facebook.
Very convenient 5/5
Great app, thanks FB
Have yet to use successfully 2/5
I've attempted to set up multiple campaigns and they never work. Keeps telling me I need a call to action button when I've already chosen one, sometimes several times. Disappointing, I do most of my work on mobile but this only works as it should on my computer.
Does it show conversions? 4/5
I want it to track conversions. Have not seen that on the app yet.
Not good enough 3/5
Can't do enough to fully manage campaigns. Why do I need to use a desktop? I thought fb was mobile first?
No option to customize columns 3/5
Only shows preset data on ads. Doesn't allow you to see purchases made or to customize the data shown like business manager on the web allows
Works well 5/5
Does the job so far. Quick way to check my ads.
Business Manager Option? 2/5
I need the ability to switch between my personal fan pages and my pages I have access to in business manager via mobile. Right now I can only access about 20 of my 100 pages.
Constant crashes 2/5
By Finn T. H.
The app will not open and just consistently crashes on launch on an iPhone 6S iOS 9.3
No behavioral targeting 1/5
If I can't create ads and target using Behaviors, this app is pointless. You allow Interests. What's the difference?