Absolute rubbish 1/5
I resent that I'm forced to have 3 Facebook apps on my phone, and this one is the worst. Total garbage app. One would expect more from a company with so much money. Inexcusable.
Terrible, keeps crashing 1/5
Keeps saying "session expired" and then crashes when I try to log in. Used to work. Needs to be updated.
please update it again 1/5
i cant open sent pictures , notification comes after houres and it works really very slow
Business owner 2/5
4 years ago, I would've said this app was perfect. Fast forward to 400k followers later and I welcome you to a disaster. I get notifications that I have comments but I don't see all of the comments but other people can. I've tried several devices & it's the same result. Recently, I have to click on my post for the comments, likes etc to appear of otherwise it'll look as if I have no interaction on it. When attempting to delete multiple messages, if it's more than 5 at a time, it only deletes certain msgs. Everything else works for the most part.
Photo moving suggestion 2/5
I'm using page app on my phone, Once , there are a lot of photo need to organize and reorganize. It's better way to move selected photo to any folder use want. One more thing, better have button to show or hid on the any other folder created.
What happened to the tabs!? 1/5
By Dont 86 the Red Head
The newest update is soooo bad! I used to be able to see insta, FB post responses and FB PM's all in different tabs. Now, all are gone. This update is garbage.
No Notifications 1/5
I get absolutely no notifications from this app on iPhone 7 plus. I have to check my regular Facebook app to see them. Fix this!!! Response rate is low because of this.
It Barely Works 1/5
By Brianjs phx
I keep thinking Facebook is going to fix this, but they never do. I doubt this has been actually tested on a device. iPhone 7, latest iOS, notifications have not worked in over a year across 2 iPhones. Changed the settings several times, nothing. 2 updates ago I quit receiving pictures from customers and have to view them on my laptop. This may very well be the worst business app in existence. Well, next to Facebook Groups and Ads manager those 2 are completely useless.
Update no working 1/5
It's horrible keeps crashing so frustrating for my biz. I can't talk to potential clients trying to request work.
Slow & Buggy 1/5
Title says it all. Come on Facebook!
Since update the app says my log in session has expired and to log back in...then crashes and shuts down, won't ever give a chance to log in. Horrible!
Absolute disaster. Messages need to refresh immediately 1/5
A conglomerate as large as Facebook should probably understand the importance of immediate reply capability for clients. None of us schmucks using this app can do that. I haven't been able to see new messages on this app for days. I have to sit down at a computer to do so. I have definitely lost business but at least my competitors also use this app so they aren't getting the messages my clients are now sending them.
Need to fix 1/5
By Phyo Phyo
Some messages from people disappear and crush all the time.
Pls fix this asap. Thanks
How is it this slow? 1/5
Missed an important customer message that didn't appear for 8 hours. May have lost business. Won't be advertising with Facebook until it's fixed. It's 2017... this whole "I didn't get your message" shouldn't be a problem.
Terrible after the recent updates 1/5
Fix the issues after update asap. Affecting the business.
Where are my messages? 1/5
I get notifications for messages but they won't show up for me to read. This is incredibly frustrating and stressful as a business owner. I have to close the app completely and reopen it to get them to appear. I'd love a fix for this soon!
Not as good as The web version 1/5
The web version is better that The app.
PLEASE FIX. 1/5
The messages are basically not showing up until you force close the app and reopen, several times. It's annoying.
App is awesome now 5/5
Message pops up fast now in my iPhone 7 Plus no need to kill and reopen the app anymore just to see notifications :D
Fix it!!! 1/5
So apparently from others the messages aren't refreshing still. Also please make it so we can toggle to see 'most recent comments' ALL comments not just what you think are important
Worst App 1/5
By Nasr , Yemen
This app useful but need to be faster and every single massage or comment must be get notifications for page manager so he can help costumer fast.
I hope you find fast a solution to make this App faster and without any problems.
Annoyingly limited 1/5
By SC Clancey
Despite the fact that Facebook forces you to use this app to manage your pages, it's annoyingly limited. I just skip it and open Facebook on a web browser.
What a waste. 1/5
Showing that I have messages, and I can see the first line in the message folder, but won't actually load the new message. Come on, some of us use this app to run a business.
Notifications Bug 1/5
Currently a bug where it says I have 20+ notifications through the Instagram integration but even when I clear them, the notification is still there.
No ha estado funcionando bien 2/5
Tuve que borrar la aplicación. Los mensajes no se actualizan rápido y las fotos que envian atraves de los mensajes tardan horas en poderse ver. Es un total atraso.
Desde última actualización 1/5
By No me gusta nada nada
No funciona los mensajes
Fix it, please 1/5
How long do i have to close and open the app again and again? The messages people send to me are invisible. ;(
Bad refresh and bad messaging 1/5
By Mustafa fahad
There is a problem in background refreshing when messaging, I have to close and open the app to see the new dialogue and sentences
Please fix it
Useless Update Again. 1/5
By Local Retailer
The newest update has done nothing to fix the problems that the previous update created. Only thing it helped was the 1/2 Star rating this app had.
The 2nd most recent update has crippled the use of this app leaving 10,000's of business owners with sub-par ability to communicate with customers.
Been using the App since it came out. It's worth it's weight in gold and has had its ups and downs. After the 2nd most recent update it's an absolute nightmare to use the app. I take hundreds of messages a day and I'm definitely seeing it effect my business.
FB: Dockside Crawfish Company
Messaging takes forever to send and receive (I've tested this with many different people on many different networks and wifi). You also can't edit the "about me" section on your page so once it's set you basically can never change it unless you want to hop on a computer. So be sure if you are going to use this garbage app that you chose your words wisely so you won't have to worry about updating it in the future. For a company that updates there Facebook app every week and has one job to make sure people can communicate effectively..they sure do a TERRIBLE job at doing that.
Pésima actualizaciones 1/5
Desde la última actualización tengo que cerrar la aplicación desde la multitarea para que lleguen los mensajes nuevos.... en lugar de mejorar, empeoran....
This app doesn't give me notifications when people comment, or message.
Please fix the notifications.
Can we go back to the last version?! 1/5
The new update is frustrating. My
Messages come through as banner notifications but aren't there when I go and look. Adding the Instagram interface is confusing, cluttered and unnecessary.
Will update my review if things change
Extremely Frustrated 1/5
This app in theory should be great and very helpful in conducting business on Facebook. HOWEVER, when trying to have a conversation with a client and you know they've sent a response because you've seen it and partially read it on the home screen, when you go to the page to respond to said message and it is NOT THERE....it is SO AGGRAVATING. The only way I've been successful at having them show up is to turn my phone off and back on. IT IS RIDICULOUS to have to do this multiple times while trying to communicate in a timely manner with a client. I know I'm not the only one with this issue. WHY will you app admins not address this issue???
Crashes upon opening 1/5
New version crashes to home screen immediately after opening. Reinstalling does not resolve the issue.
My page depends on photos via messages and they are completely pixelated. The app also closes on you way too much. If you can please update this app, that would be great! Please, it would make things much easier.
Horrible as of recent 1/5
We have used this app for past year and loved it. But in last month or so it's horrible at having to shut down and reopen to see messages. Messages won't show, pics won't show and sometimes have to shut app down several times to see messages. Love, love, love this app... just horrible as of recent and hope we don't have to do stop using it. But, if it stays this way for much longer it's not worth the hassle.
Unusable on my iphone7 1/5
Crashes to desktop since update.
By Crap more crap
The app is crap, cant see a new message without completely costing out the app and reopening it. Kinda pointless to have the app if it makes it more difficult to converse with clients.
Messenger problem!! 1/5
It's so embarassing for an application like this to have so many glitches, I don't even know what happens to the recent messages when they just show up in the notification bar.
hope you can fix it, so many updates and still the same!!!
It WAS great. 2/5
I used to love this app. It's still pretty useful. But the new "inbox" format is not very user friendly. Why would then comments be in your inbox yet your likes (on the same posts) are in notifications? I mean, post information should ALL be under notifications, just like on the web version, just like on your personal page. It's just ridiculous and a waste of time.
Bugs everywhere 1/5
When i try to publish s new post and add a image, the app crash, no show new message, everythings is broken in this version.
Horrible messaging, missing messages 1/5
By Dog Chief
I was looking forward to using this app, until client started messaging us. Then the trouble started. Santa messages, we would get notifications that there was a message, then mid conversation we would miss replies and responses. Was terrible for our customer service and caused us to miss out on clients who wondered why we weren't getting back to them. Avoid at all costs until this is resolved. As a free app, this has cost us more money in lost business than anything else we've used. Horrible, please fix this ASAP.
Messages don't show up 1/5
This app horrible! When a customer sends a message and I open it, it doesn't update with the new unread message. I have to kill the app then reopen each time. Horrible!!!!
Messages not working 1/5
Messages won't refresh. I get notifications and then can't see them until I restart my iPhone. Please fix this immediately. I need to be able to provide excellent customer service.
It's slow slow slow 1/5
By Babygirl 7566
Since the update I am Having a hard time
Getting my my messages to show up. Is there any chance of them fixing this problem anytime soon?
I need your help to resolve this issue as soon as you can
By ShaBam Sarah
The new update is horrible! I love the idea of the inbox, however I hate having to close the app every time I get a message just so I can read it! Fix it!!!
Messages do not work 1/5
Messaging feature does not work. Notifications appear and message will not appear until you close and re open the app - ridiculous
2 steps forward, 3 back 1/5
Edit: 4/18/17 The latest update has just made things even worse, messages are a complete disaster now, you have to close and reopen the app to actually send or see any of them, the interface for even more confusing, still no notifications and the whole thing is just taking a crap. I have no clue what's going on or who this is so terrible
9/16/16 No push notifications now, not that they've ever been consistent. Issues uploading video. Comments and notifications inside the app are all over the dang place and don't work half the time. Hell, the entire interface is clunky and strange. I mean does FB actually hire professional app developers or just throw darts at the local job fair and tell them to code?
What the heck 1/5
What is going on???
This new update was a good idea but in reality it's super messed up! I can't view my messages unless I log in and out a bunch of times.