Not good anymore 2/5
This service used to be really good, but they’re totally unreliable now. Two of my last three orders haven’t been delivered. Even though I ordered them well over an hour before the restaurants closed, they kept reassigning my favor to different runners until the restaurants closed and the poor last runner just canceled the orders. Customer service doesn’t seem to think it’s a problem, though. They offered me a $10 credit for my troubles, which barely covers the fees. I don’t have a problem with the fees, but, they clearly don’t care about keeping my business or making their mistakes right.
Too easy to bother cooking dinner anymore 5/5
I've been an avid user of Favor for almost a year! My family orders about 3x a week and they are always on time, 98% correct orders and always available. Between young children, a recent big move, and work this app has been a Godsend! I literally don't know what I would do without it. Sure it adds up to be a lot of money per month but the conscience and ease can't be beat! I used to always use their competitor (POST....) but find Favor to be more reliable and quicker! 5 stars for sure!!!!!
Too many updates 5/5
Use this app 3 times a week and have to update about as many times is seems like.
Terrible Customer Service 1/5
Never was contacted by the runner. Forgot half the order. Since I was never contacted, there was no way to contact him to tell him. Customer service took over an hour to answer, then refused to help. Terrible company, bad service. So I’m out money, didn’t receive my order and the jackass delivering my food got auto tipped $5 for not doing his job.
The best 5/5
By SA Nana
We use Favor a lot and love it. Fast and convenient and always friendly. Great selection of restaurants & fast food. They are quick & keep you updated along the way. I highly recommend them
Great, easy app 5/5
Straightforward and well designed
Luv the app 5/5
By Football Jonny
I luv the app but If I could request a change I would luv for y’all to put pay pal on it
DO NOT GET THIS APP ITS SO BAD they push back the wait time so much. my order was supposed to come at 3 and it pushed the arrival time all the way to 5:30.
It really is a great service.
The advance in 4/5
The App is great! I love the concept but there is am issue that you cannot see the bill before purchase. Surcharge is also an issue but be smart and take advantage of delivery dealz!
Please bring this to Tampa, FL!! 5/5
Sadly this only seems to be available in Texas but the app is a lot better than UberEATS or GrubHub.
If you bring it to Tampa, expand the delivery areas even if it increases the time of delivery in some cases. Everything seems far here! :)
The Best There Is 5/5
Listen, I’ve tried them all. GrubHub, UberEats, Postmates, Door Dash, etc. there’s just nothing quite like favor. It’s ridiculously fast (side by side to Jimmy Johns and Favor wins) and the Runner’s are always nice (even if they don’t always communicate to what I think they should). They are literally miles ahead of the competition. The only pitfall is occasionally they won’t take orders from a specific restaurant that I’m thinking about getting and there’s not a rewards program. Give it a try and you won’t regret it.
Dependable and easy 5/5
I like this app better than other food delivery apps or instacart because it gives me the option to write in detail what I want from a store. Sometimes I can't find the specific item I want in those other apps and I don't have the option to write what I'm looking for but Favor does!
By Victoria awsome
This app is truly amazing, and the service is great as well, the only thing is that they don't deliver to high schools so if your a teacher or a student and you want food for lunch this app won't deliver... but other then that it delivers any where else😁👌🏻
Favor is amazing! Cannot do without it!
By LOVE THIS APP!!AC
You never know if someone will actually get your order right or not. But they have more choices than any other delivery app.
They changed their policies and charged me before 6 AM before I was even awake to see the receipt and approve the exorbitant fees. Customer service unhelpful. Caviar is far superior, favor’s delivery fees and surcharges are highway robbery. The runners are always pleasant and prompt, but corporate needs to get it together.
The app is great. All the pricey add-ons and fees, not so much.
Took over 10+ minutes to find someone 1/5
It took over 10+ minutes to find someone and then it would not let me apply my credits to use for the service , one I did get someone to accept , I get a text that it would take even longer than normal to get my food and it would update the app time accordingly , it never updated the time so I had to cancel the order.
By Me in bee cave
Really the best way to get anything delivered! The options are virtually endless. The drivers are friendly and since they communicate with me, I can make sure I get the stuff I want. I asked for a favor to Walmart. He texted pics to make sure I could see the product before he bought it. I was also able to add some things I’d forgotten when I requested the order. I also got my family dinner brought to my door within 30 minutes. Piping hot Italian food from Mandola’s, which was delicious as well. Often they have promotions where the fees are anywhere from free to only $3. Their fees plus a 20% tip for the driver are well worth the convenience and efficiency. Overall a fantastic app providing a fantastic service.
Great App 5/5
Always hungry, always lazy... great app!
I'll give 2 stars because the app looked... 2/5
It looked pretty but never got past a bow tie on the screen.
Really easy to use! 5/5
Been using Favor to order pick up foodnfrom restaurants for 6 months now. Zero complaints and all great experiences, only wish they would add a mapping feature to see where the driver is coming to and from.
$5 coupon: RAVI5559R 5/5
First of all, if this is your first time ordering make sure you use the coupon “RAVI5559R" to get $5 off your first delivery! Enter it on the sign up screen or right before you make your first delivery, under the Profile menu. Might as well try it out since it won't cost you much!
The app is easy to use and intuitive, much more so than other food delivery apps I’ve used. It’s amazing how quick and seamless the entire process is. The average delivery takes around 30 minutes. The restaurant selection is really good, and the app does a good job of narrowing down what kind of cuisine you want. I’ve discovered a lot of new restaurants in the city just from using Favor.
Customer support is also prompt to resolve any issues. I had a problem with one of my deliveries and was contacted by the support team rectifying the issue, and crediting my delivery.
Overall you should definitely give it a try, especially with the $5 coupon I gave you!
Order total not available while placing order 1/5
By Sharath R S
This is something new and I have never seen anything like this with other apps. While placing the order there is no option to see the total cost. It says the order total will be available after the runner has my food! That’s definitely not something I would do
Love Favor!!! 5/5
Highly recommend the staff is quick and they make sure orders are right!
Love the app 5/5
By Sarah T in HTX
It works so efficiently and I am happy to avoid certain errands
Many items forgotten and tipped the cashier $9!!! 1/5
We ordered from Buffalo Wild Wings. We did not receive 9 sauces, salsa for chips and one of my kids meals. On top of that the driver tipped the cashier $9.00. The food order was $68 and the total bill was $101.00!!! I will never use this app again.
Uber eats is better 2/5
The app is a few years old now and still does not offer an estimate of your bill until after you receive your food. Uber eats is capable of giving you a good estimate. The app also defaulted to giving my driver a $6 tip on a $10 meal. I’m not amazing at math but that is 60% tip ? Why? 20% is standard where I’m from.
Uber is routinely quicker and handles issues more effectively and is cheaper for single meals.
Fast Great Service! 5/5
Always nice and on time. We have used other delivery services and this is by far the best one! Keep up the great work!!!
Confusing but handy as a treat 3/5
No way would I use this service on the regular, it’s expensive but ok for an occasional need. The app is hard to use and not put together very well. Sure the pictures are pretty, but holy confusing menu and item selection process. I was amazed my fast foot order came correct. But, it was also fast and my delivery person was sweet, so whatever.
I'm hungry and lazy and I love this app
Good job 5/5
Always fast & easy
Favor you did me a favor 😂😅 5/5
I love the fact that your employees are fast and nice when it comes to their jobs. 👍😊
Love this app and the ease of using it!!
Great service! 5/5
By Don Leo 24
Whatever you want, quickly. Great service!
So convenient 5/5
I wish the menu had pictures for all the choices!
I wish the tracking system was better and the "runners" are generally slower than some other apps but over all I have been liking this app I like how you can get other things not just food!!
Left high and dry 2/5
After waiting 45min, favor sent me a notification that it had cancelled my favor. No explanation given. I called and texted the numbers provided but no response. I’m a nurse..you don’t mess with me and my lunchtime. Ugh!
By ("<>") Bird Man
Pricing is the only problem
Terrible "service" app 1/5
Don't do it! First of all, they don't tell you the total once the food is purchased. They also don't tell you the delivery fee.
In my most recent experience with Favor, the runner could not find my apartment so he didn't deliver my food and I was charged for it. He had the address and apartment number. I don't have issues with other deliveries. Also, I live in the medical center, Houston, TX. One of the most accessible and easy to get around areas here. Lol
Needless to say, I have deleted the app.
Great app 5/5
By Brittany the bride
This app is great for a SAHM with two little ones. I can have lunch and small errands ran for me while the kids nap.
Who doesn't love favor!? 5/5
What you want, when you need it, and are feeling lazy!!! 👏🏽👏🏽👏🏽🙏🏿🙏🏿🙏🏿
I’d definitely recommend this app to everyone. This app delivers the BEST restaurants in your area (unlike most who just deliver fast food) It’s personalized which is great, and even though the app didn’t work well at all in the past, they’re really making a comeback.
Love favor!!! 5/5
I've used favor probably 6 times now and had great success every time. The runners have been incredibly professional and on time. I love this app!
Fastest, most efficient 5/5
Sure everyone loves to complain about the delivery fee and the extra cost, but honestly this is the fastest delivery service and friendliest drivers. I like that they text you before and during the delivery to make sure you don't need anything else. I like that tipping is automatic...because let's be honest, when we are being lazy ordering delivery we are also, probably, cheap as hell. Ask any pizza delivery kid...they must make nothing in college town. College kids are the worst tippers. So now I can help the local economy a little more with a local driver and get my comfort foods when I'm sick, delicious food with I'm lazy, or something different to eat while stuck at work. It's a win in my book. And y'all? Get over the fees, it's not a big deal and sounds like y'all have a lot of first world problems.
Going back to UberEATS 1/5
They are not up front about anything with this app. No total, or ETA for 30 minutes 'until the food is picked up'. My $15 meal was $30 total. The person who came and delivered wasn't the person Favor said was picking up my food. There's no tracker to see where your food is en route. Deleted. Use UberEATS.
Good service could use updates 3/5
By One world strong
I like Favor for lazy days. I use all the delivery services and each has its own "little things" about it. I don't like not knowing the price and/or timeframe to receive the order until after the order is placed.