Serious issues with this app 1/5
Please don’t use the costumers to find all the problems with your app. This app is a waste of time. It perpetually asks to „upgrade your security settings in My Health“ but after logging on the website into MyHealth there is no such place to do that. You are sending your clients on a wild and frustrating goose chase. Have a look at the Aetna app and get it right the first time. There is no shame in learning from others.
Not a bad start 4/5
You guys need to include the ‘online health coach’ in the app to make it easier for policy holders to update their progress.
Can’t login 1/5
By Farm Manager
Tried to login multiple times with no luck. Then I came here to read reviews and found out there is no point to getting logged in anyway.
Great App! 5/5
This is a great App. I like the feature of having your Member ID added to your Apple wallet. As others have stated, I hope our EOB’s will be viewable soon also.
What, if anything, does it do? 1/5
By Rick Dove
Boy oh boy...so secure 1/5
This app took 3 days and about 20 tries to get access. The security verifications, lock outs and repetitions are enough to require psychiatric care.
And then it seems”verified” for one session only.
WAY too interested in security and NO interest in being easy to use.
Exceedingly frustrating 1/5
By Ken in Arlington
It took three attempts to login which means three verification codes for using this device, three times excepting the new security procedures, and for what? Aside from adding your card to Apple wallet (nice feature) the app does little.
Why doesn’t this integrate with the Health app that comes with the iPhone? Or any other health app? It’s a silo with not much there.
Great start but need to include EOBs
No health tracking 2/5
Why can’t I track my health improvements with this app like on the website?
Bare Bones 1/5
Functionality is too limited in this app. You will still need your internet login to see your health record and EOBs. This is a waste of your time.
By Glitch 2
No evident benefits. No visible means to exit app. Initialization requires scrolling to bottom of multiple pages of conditions and "accepting," but page will NOT scroll down. Had to goon website to overcome that. In general, the app is a pain to even attempt to use.
Great start 5/5
This is a great beginning. I now can have my insurance card with me at all times on my phone as well as having the ability to share it with providers.
Another great feature is being able to find an urgent care wherever I am using my location. This also applies to providers. And if I do not think it is to serious, I have the nurses line quickly accessible.
I will keep making recommendations to add other great features as others have commented, but I am glad they got this out there sooner rather than continue making us wait. That is what updates are for.
Bare app. Cannot view billing or coverage yet 2/5
Please incorporate info like billing, copays, plan details/coverage etc. like other health plan apps. So far the app seems pretty bare.
No real functionality yet. 2/5
I was hoping all of my medical information would be easily accessible including my personal health record and EOBs. I was wrong. You can get an electronic insurance card which you can add to apple passes but other than that not very useful. You would think they would at least throw in the link for the overseas telehealth consults they are running a pilot program on. That may have been interesting enough, but they only give you the nurses line.
I would have waited to come out with the app after having more functionality. I hope they are working on that expeditiously or copying it from other Blue's that already have this.
Great Start 5/5
Thank you BCBS Federal team for getting this app into the App Store. I would love to see this application grow and ultimately provide Explanation of Benefits (EOB). I participated in the beta and would love to be part of the betas in the future.
My non-technical wife found the app very user friendly.
Hate this app 1/5
By Zumba Gram D
Hoping I could use the app to check in daily on my blue wellness action plan. Not an option. Deleting it.