App malfunction 1/5
By Izz Emilyy <3
App malfunction the one day I downloaded it and tried to use it. Got to the restaurant at the exact time I was supposed to and put in the back of a big line. Won’t be using it again.
0 stars 1/5
This app is terrible. No notification about checking in. Lost my place in line. There were still 4 party groups ahead of me at the time of the estimate arrival. Terrible app.
Lacking and no restaurant support 2/5
My (large) family and go out to eat every Sunday after church for breakfast. Since we have a pretty large family, there is in average no less than 8 of us going out to breakfast. Last weekend I decided to give the app a try to reserve a place in line, however, the app does not let you reserve for more than 6 people!!! We called the restaurant to place call ahead only to be told that it must be done through the app. We informed them about the issue and they said call ahead must be done through the app! We asked if we should just use the app and reserve for 6 knowing we had 9 people in our party. They said that we could do that but they could not guarantee our call ahead spot!!! So what would be the point of reserving! It really isn’t that hard to have a scroll wheel in an app as many apps have!! This needs to be fixed! Minus one star for not being able to reserve for more than 6 people and minus one star for not being about to have the restaurant guarantee our call ahead spot knowing their app has this limitation!
Get in line never works 2/5
It looks pretty, but has never worked. I’ve deleted and updated the app and tried it for multiple locations, but it always fails.
Hendersonville TN 1/5
Doesn’t work... cannot complete the get in line portion of the app
Wonderful place for breakfast with one exception. 3/5
I’d give First Watch 5 stars but for one thing.
Your supplier is providing below standard juices.
The orange and grapefruit both taste terrible. Have one of the kitchen managers taste them and see what I mean.
I love the wait staff and the food is prepared very well. Please find another supplier for your juices and I’ll come back and give you 5 stars.
Location feature broken w/ v1.1 update. 4/5
When you upgraded to v1.1, it appears the functionality around location and mapping to a location was broken. Each time you attempt to use these, you get kicked out of the app. Uninstalled and reinstalled didn't resolve the issue.
Issue resolved. Thanks for the fast response.
Was great before the Sept 16 update 5/5
Now the app crashes when opened on my iPhone 7 and iPad Air.
Once they fix that...
Aaaaaaaand it's fixed!
Crashing has been fixed 5/5
By Hayden Baillio
Thank you First Watch for the quick response.
latest version 1.2 broke 5/5
After updating to latest version, crashes when I try to launch the application. Lots of customers were having the same issue when I visited restaurant
update 1.3 fixes crash, app back and working
App crashes 1/5
Shuts down when trying to use wait in line feature.
Doesn't work now 1/5
I'm very disappointed. I did the update and when I put my zip code in it closes the app. It worked great before the update. Going to delete it since it doesn't work anymore.
Update Crashes 1/5
Upon opening, this new update crashes every time. Keep trying...
Not working properly 1/5
App keeps kicking me out when I try to find a location and get in line
Crash 1st use. iPhone 7plus 1/5
Reset. Reinstall. Reboot. Reinstall. No help. App deleted
App keeps crashing 1/5
App keeps crashing when trying to use get in line
Does not work 1/5
By Ken Cavallo
Crashes when tapping Get In Line
Crashes as soon as it opens 1/5
Can't get any more than one stars for an app that doesn't do anything other than open and then crash immediately.
Not working with the new IOS update. 3/5
I thought you guys just updated the app to work with the new IOS but it seems to not be working.
Unstable waste of space! 1/5
By A tapfish fan
Forget the stupid videos. Just let me get in line
Nice idea, but nope 1/5
Downloaded this app for all the usual reasons-check locations, menu, and mostly to get in line. I struggled to get locations (where's a list view?) as the map isn't very responsive (can't get off a location to find another) and "get in line" causes the app to close. Every time.
Could be good 2/5
Crashes EVERY time
Crashes all the time 1/5
Love the restaurant but hate the app. Crashes all the time and cannot request place in line at local store
With the latest update the app keeps crashing.
App crashes within 5 seconds of opening 1/5
This app is entirely unusable
App crashes when you try to use any of its real functionality.
We were in Alabama and it was around lunchtime and nobody serves gravy 'n biscuits after 11:00 am!!
Soooo I googled for a place where we could get some. We found this restaurant and it was delicious!!
I have to say that I've never ate a gravy 'n biscuit like they serve but they were delicious
What a coincidence that the guy who took our money was the General Manager and he was from Lake Charles, LA. It's a small world 🌍!!
Good food and great service 🥇
Don't see purpose behind this app 2/5
Estimated arrival times are inaccurate. Still have to wait even though you've placed yourself in line. Wait time seems like you never even placed yourself in line.
Please fix 3/5
We downloaded the app, and tried the "get in line" service. It did not work, and there was no way to navigate to get in line. Please fix this issue.
...a MUST visit place in Columbus,GA 4/5
I visit Columbus every month and I always have to come to First Watch because they make AMAZING Belgian waffles. If I come early, just after opening, I get seated quickly; but if I wait till after 10:00 it's very busy. Today I stood watching the staff clear tables and not able to start seating the line I was in, of people waiting to eat. Finally, a man (I think he was a manager or owner) came by and started whittling the line down. The food is amazing and always comes out fresh and hot. I drink my coffee black and their coffee lets me do it without having to adjust to a bitter after-taste. I don't have to request that my bacon is well done because it always is. The people are friendly. The place is clean. And unlike when I used to go to IHOP, the coffee cups are always CLEAN...yay!!!
The only reason I didn't give them 5-stars is because they need to work on getting hungry people seated faster.
This is a must visit place in Columbus!!
Crashes every time I try to find nearest location! 1/5
Crashes every time I try to find nearest location! So I can't even get the process started! Looks like a beautiful app but so far it's useless to me
Doesn't work 1/5
Fails to properly launch.
Still waiting 2/5
Put my name at 10:30am with 69-94 wait. Over the time. Almost waiting two hours.
This is so convenient! 5/5
I have too many friends that get "Hangry". This cuts the waiting in half sometimes! While we DRIVE, we are in line.
By Eleni A. K.
Love this app. It makes waiting for a table so much less arduous because you can get in line before you even get to the restaurant. I was also able to look up nutritional info for the menu to help decide what to order for lunch!
Love knowing the Specials 5/5
I love getting to see the specials. Memory game is great for the kids, too!
Love it! 5/5
I love that First Watch made it easy to get on the wait list! My kid loves playing the memory game.