Really frustrating 2/5
I love my Fitbit. Ever since this app updated, I have had so many problems. I have lost days of walking because this app fails to sync well. It's chunky, and when it does sync, it erases days of data. I hope this app gets smoother--in usability and design.
Total crap update 2/5
Was really enjoying my Fitbit but after update-totally awful! Can't see resting heart rate which was main reason to get Charge 2. Won't show daily exercise over last week. Totally messed up
Everything I wanted & more! 5/5
I received my Fitbit charge 2 for my birthday yesterday and it's been amazing. I love everything about the app and all the tracking it does.
Wish You Could Repeat Driving Activity 4/5
First I would like to say that I'm happy I decided to get a Fitbit. It has made me more aware of my activity and helps me remember to move. Now the complaint I have is that I am a school bus driver and like to log my driving time so that my steps are more accurate. I'm glad that you can now edit your activities but I think you can make it even better if you did repeat activity Monday - Friday or that you could chose when to repeat. Overall I am happy with my Fitbit. Also my only reason for not giving it five stars.
Love my fit bit 5/5
I don't have a fit bit watch. Just started with this app and trying to get in better shape. So it's doing good for me. I just don't like that I can't put in the exercises that I do. They aren't the choices given.
Pleased as Punch 5/5
I'm happy with the watch and its app. I feel much more health-conscious now
Please fix 2/5
The app has so many glitches with the main interface. Mainly I've noticed it with the sleep tracker function. When I sync my Charge 2 with the app my sleep rarely appears on the main screen, I have to click the sleep tile and refresh the app for it to show up. Also when scrolling on the sleep tab it glitches in-between showing the different charts. Love your product but the app needs some work.
Quality and Customer Service Lacking 2/5
I love my charge HR, but for the price I expected it to last longer than one year. After six months the battery began to only 12-24 hours (while optimized to reduce battery drain) versus the promoted 120 hours. I adapted and charged it more often when I should have returned it, but that's my mistake. Additionally, the band began to breakdown after about three months and started to bubble around the display. Again, I figured it wouldn't get much worse and chose to live with it. Another mistake on my end. The product isn't designed to be wet, yet it's a exercise device that gets sweat onto everyday in my case. When I posted about these issues on the Fitbit forums I was met with stock copy and paste answers, mostly telling me to hard reset x3 and then to sync. Overall a quality product, but expect to purchase a new Fitbit every year if you want one that operates at optimal capacity.
Very good app for maintaining goals set daily on Fitbit charge 2:-)
Love it!!! 5/5
Love my new watch and easy to use app. Makes me want to walk more! Thanks Fitbit!!
Love the app! 5/5
One of the better apps I've used, love it.
Fitbit charge 2 5/5
So far so good. Once I figured it out.
By Lynn & Sam
Everything is wrapped up in one app. I love using this with my Fitbit. It's very motivating.
I would give no stars if I could 1/5
Awful app, I can't not sync my watch with an app since January, all support wasn't really helpful and now I can't get in into the app at all after updating it!!!!!!!!
LOVE IT 💕 5/5
First watch I've ever had and I fell in love instantly. Great motivation!
Really great app 5/5
This is a really good app that I use constantly. The only thing I'd add is a display of the number of carbs you have eaten in a day. The website shows it, but it'd be convenient to have it in the app too.
App keeps crashing 2/5
By Prettiest in the world
Love the product especially when the app works. But now the app keeps crashing since apples latest update. Too buggy but the device is amazing. Hope app developers fix the crashing app problem because its really a 5 star product.
It is fun to exercise now ! :3 5/5
By Brie Cat
I love exercising with this app ! :4
I'm so annoyed that I have to try and sync 5-8 times before any of my statistics show up.
Update Terrible 1/5
Before update gave a percentage of how well you slept. Now NO!
App crashes on iPhone 7 1/5
Can't click on community tab without crashing
Poor interoperability 2/5
Fitbit seems to be obsessed with their own hardware. It's well known that an optical wrist heart rate monitor is less accurate than a good chest strap, especially during exercise, so why don't they support using a chest strap heart rate monitor?
Also, though I don't see how the Blaze would collect any more data about sleep than the Charge HR+ (same sensors used) you can only get detailed sleep analysis if you bought the more expensive watch.
Stop dicking people around and start trying to win the market by providing superior products instead.
No stages 3/5
My Fitbit is updated and no more show to update since I received the Fitbit it doesn't show any sleep stages not one day for a week now since o received it in the mail. Why is this doing this? So many complaints regarding sleep stages
Great app! 5/5
Love it, made me actually try to move on the weekend.
By Mad at niantic at the moment
The app will not update tracker and will not sync with my watch.
FAULTY: please fix 2/5
By Fitbit user of California
Sooo..every time I try an go on the Fitbit app it shuts down on me and/or freezes up, before the app even syncs and I can view my steps. Very frustrating..I deleted the app(along with all the data I had in it🙁) with hopes that once I re-downloaded the app everything would be fine. Not so. The same problem! In the mean time I guess no Fitbit for me..PLEASE FIX ASAP!
i love fitbit
Nice app 5/5
By Lupis v
Charge 2 works great, I love the gps tracking feature for runs/ biking. The notifications pop up on the band is super convenient. 1 suggestion I have is to add a reminder for people to drink water through out the day, similar to the move reminder.
So great! 5/5
I like this app so much it really shows you all the amazing things Fitbit can do and the awesome workouts the app has and things for meal plans or losing weight are great!
Fitbit flex 2 5/5
By Celine Mathilde
I love it it is very motivating
Fitbit flex 2 5/5
By Daylong reader
I just got a Fitbit Flex 2 and even though I'm not very good with technology I've been able to sync it to my IPad and love all the information I get from it. The app is great and I'll be adding as I learn more about it.
UPDATE NOT GOOD 1/5
SINCE THE LAST UPDATE MY FITBIT HR IS NOT SYNCING OR BEING RECOGNIZED. NOT HAPPY!!
Only one day 3/5
This is my first day wearing it. Hopefully I will continue to be impressed. I did purchase the Flex2 due to being swim proof.
Love my Fitbit Charge 2 5/5
I've held off buying an activity tracker for a very long time. Mostly because I'm not particularly active. I always felt I didn't need a gadget to tell me I wasn't active enough. I recently had weightloss surgery and wasn't allowed to exercise for 6 weeks. Only walking. So I thought maybe it's time to start tracking my steps. It didn't talk long to become one of "those people". I instantly fell in love with my FitBit Charge 2.
Great investment! 5/5
Tracks steps, distance and calories burned. I was able to sync with MyFitnessPal app. Made my life easier!
Love it! 5/5
Charge 2 HR wonderful!
So far so good, but battery concerns 4/5
I just bought the new Fitbit Blaze, and so far I love the device. I am still learning my way around the app, though, but it seems pretty straightforward and easy to navigate. Also, it syncs easily with my iPhone 6s+. One concern I have is about battery usage. The fully charged battery is supposed to last 5days. However, the battery is down to 50% already after only 24 hours usage.
Very cool app 5/5
By The reader 222
I love that this thing can track my sleep, exercise, and food! It's very easy to use.
So far so good 3/5
By Fantasy sport user
Only complaint is this morning I woke up early, read emails and news and an hour later went back to bed. When I woke up and looked at my sleeping stats it said I was asleep for that hour 😦
Wonderful App 4/5
The app is really beneficial and user friendly.
Not very happy 1/5
My Fitbit, after less than a year, will not keep accurate time. It is now 7 mins slow. Plus, now it won't sync with my new IPhone 7. I think I am going to get an Iwatch.
I have a Charge HR. The clock is a minute slow, because I haven't been able to sync in months. The app attempts to sync and crashes part-way through. This product is a glorified watch that displays incorrect time, now. It's also inaccurate. I would recommend getting the largest one and keeping it on an ankle rather than a wrist.
Repetitive motions like playing the piano, rocking the devil horn hand at concerts, or typing on a computer keyboard, will count as steps!
Literally the only reason I am attempting to sync it, is so it will display accurate time. The step function and heart rate function are completely useless. I think I should have gotten an Apple Watch.
Too buggy to be useful 2/5
The calorie counter is the worst part of the app by far. It either just shows 0 on the dashboard or it will show the calories I had on one day for every other day of the week. I've also encountered bugs where I'll enter a workout and the app will remove my activity minutes. It's very frustrating as I'm working hard to balance my calories in vs. out and the bugs mean this app can't perform this most fundamental function.
Helping me be accountable 5/5
I have always tried to drink plenty of water but by evening I would lose track. I love that I enter it as I go. It has helped me be more active (I thought I moved more than I did). I know the app has more to offer and each week I am exploring more. I am currently trying a challenge for the weekend.
Great Fitbit product. An improvement I would make is in the sleep log to have an hours timeline posted. Then I wouldn't have to guess what times I was waking or becoming restless at.
Stopping syncing 1/5
Don't know if it is an update, but stopped synced my all of the sudden. Please FIX NOW!!!
Slow, flaky 1/5
I use the M chip of my iPhone to track activity (I once had a FitBit One, but the clip was insecure and I lost it). I was happy to find that the FitBit app could read that data. However, the app is disappointing in a number of ways. The most frustrating is performance. Often when I launch the app to see my step count, I wait... and wait... and wait. It takes forever. Sometimes it just takes a second or two, but that's unusual. I've tried two other M-chip-based pedometer apps, and both are consistently fast. They never make me wait.
The latest version has a new annoyance: it requires repeated logins. The main reason I still use this frustrating app is for IFTTT integration, but if it has logged me out, that doesn't work.
Finally, why doesn't the app support the Apple health app? It feels like FitBit is just being spiteful at the expense of its customers.
It's even worse now. Many days it doesn't record a single step. It doesn't repeatedly ask me to log in anymore, so that's an improvement. But if it doesn't do the primary function of the app - count steps - then one star is too high a rating. Just terrible.