Update your app 1/5
Apple’s probably gonna kill support for the old stuff this app is running on, so you might as well update now and save some face.
I don’t usually right reviews, but when I do 2/5
I don’t think I’ve ever written a review for an app in my 6 years of using the App Store. Flash seats needs an update! The app lags, layout looks outdated, and it’s just overall not a good app compared to Ticketmaster and Seatgeek.
Developers please get a good update soon!
By E. G. McGee
It crashes every time I try and transfer something
Liked the app 5/5
I was scared after seeing all the bad reviews, but my experience with flash seats was good :)
Doesn’t work 1/5
By It's me (v1.45-65)
Please update your software. It says you haven’t updated in 9 months. My app does not work since you are behind.
The app doesn't work 1/5
By they ruined it tfln
The app is terrible. Every time I tried to login on my phone, it booted me out. Luckily I was able to swipe the credit card I bought the tickets with at the door and got in. Honestly, the old way of printing my tickets at home is better.
No choice but to use this worthless app and I can’t even log in with it. Keeps telling me I am logged in on another device....which I am not. Even deleted my browsing history on my desktop to be sure. Uninstalled and reinstalled the application and still no joy. Held on the phone for over 15 minutes to try and get help but they closed while I was on hold and I never got an answer!!!
This company does not give a crap 1/5
The person who made this app should be fired. horrible. Don't have a ticket, never got an email, if you call then good luck. You will be on the phone for an hour and still they again can care less. We have been to dozens of events and i always had my tickets saved pdf on the phone when i go in. In the future never deal with Flash Seats.
By Foreign Sorin
This app has not been redesigned in over 7 years. Pathetic!
Won’t even work 1/5
The app won’t even make it past the first screen. Says there’s an error loading locations.
Worst App and Company Ever 1/5
This app and company are terrible in every possible way. The app does not work. When I log in, it says it is loading and then I get a message that says my device is no longer supported on this account and I am immediately taken back to the login screen. I sat on hold with customer service for half an hour and never got to talk to anyone. The app has a, “Send Feedback,” feature that takes up to 72 hours for a response. My game is in a few days so I guess I just have to hope they get it resolved. Flash Seats is the worst company and has the worst app of all time. I’d give them negative five stars if I could.
Says I'm logged in on another device (I'm not). Then says my device is no longer authorized. Why can't you figure out how to do electronic tickets like literally every other company that sells tickets?!
By Jon Loves Minis too
Not only the worst ticketing app I’ve used, but the worst app in general I’ve ever used. Layout is straight out of the 90s. Not user-friendly at all. Buying and using tickets for an NBA game should not have this much hassle and BS. It’s simple - I want to exchange money for tickets to a game and to receive those tickets digitally like any other service nowadays.
Who designed this trash?! 1/5
The worst UI/UX. Why do I need to download this junk to view tickets?! Just give it to me in my email. I hate FlashSeats.
Convenient? More like extremely inconvenient 1/5
By Draven 27
This app is HORRIBLE. I never take time to write a review and this is my first to warn other people. AVOID THIS APP AT ALL COSTS!! Not only does is crash, but has multiple other problems. Every time I tried to log in to view my ticket I purchased it logged me out. My only saving grace was that I added my credit card and thankfully they let me in after scanning my card. Multiple calls to customer service didn’t help. They didn’t answer emails. So once again, AVOID THEM!!
Flash Seats? More like Trash Seats 1/5
By Loud! Silence Hip Hop
Hah, got em.
iPhone X support 1/5
Please update to support the larger iPhone X screen size.
Terrible app. Need options. Get with the times 1/5
Where is the option to print? There are valid instances to occasionally print. I have forty yes, 40=two suites) tickets going to twenty plus winners. I now have to stay at the fundraiser and try to catch each winner, have them download the app and get me their email address so I can then enter their info and transfer the tickets. When my son has a friend meet us at a game. We have all have to wait in the lobby for the other people to arrive.
Horrible E-ticket Process and Outdated App 1/5
By Eurik 07
I don’t know whose bright idea was to make people register for this app in order to access shows. It’s an awful, convoluted process that seems like a cheap attempt to force concert goers to install a wannabe ticket app. App looks so outdated it’s a joke to use. Overall, horrible experience.
won’t let me access 2/5
i have downloaded, deleted, and redone loaded this app about 5 times and no matter how many times i refresh the app, it keeps saying ‘error’. my concert isn’t till a while so i have time to figure it out, but please fix this.
Really surprised how easy it was 4/5
By Corvett lover
I was skeptical about this app at first because of all the bad reviews but it was actually really easy. I purchased the tickets to a hockey game from the Gametime app and I received the tickets on the flash seats app in less than 20 minutes, and when I got to the game later that night they just scanned my phone and we were in. Great way to buy tickets
NOT WORKING - NOT LOADING EVENTS. Should make contact available 1/5
Never Again 1/5
I am never using this app for tickets again. I can't even talk to a real person. I've called twice now and each time waited at least 40 minutes.
Crashes on IPhone 7 Plus 1/5
Totally USELESS. Not sure why Vegas Golden Knights Hockey decided to use this app for tickets but it’s terrible. Also, have to try to resell with the only site that it is compatible with, which is StubHub, another completely overpriced useless POS app. Anyway, the app is essentially useless in iPhone as if I want to do a private sell or simply send tickets electronically, I have to do it through my “contacts” in my phone. EVERY time I click on contacts, the app crashes. EVERY time. I’ve reset the phone, deleted, re-downloaded and it DOES NOT WORK. Even worse, one game I was trying to sell tickets on Stubhub but was able to make the game, so I cancelled the sale on stubhub. I get to the Arena, and the system says the tickets have already been used. I missed the first 20 minutes of the game as I was sent back and forth from the ticket taker back to box office, back to ticket taker, back to box office whereupon they had to get my credit card I paid the entire season ticket package with and make some calls taking another 10 minutes (what if I didn’t have my credit card?). Anyway, finally given my tickets and was told “sorry, this is happening all the time!” WTHHHH!!!??? The only way to actually send tickets electronically for me is to use my iPad which, ironically, is listed as not supported by Flash Seats!!! Seriously, I’m guessing this may be the cheapest electronic ticket app out there, how in the world they get to represent professional sports teams is BEYOND COMPREHENSION.
Can it get an update? 1/5
It needs an update badly! This is fresh out of 2011 for god sake!
Absolutely awful 1/5
Have never written a review before, but Flash Seats is the absolute worst. You would think you are accessing the nuclear codes with how many hoops you have to jump through to access tickets you’ve already paid for. Every other ticketing app is much easier. This actually discourages me from attending future events because it’s such a hassle.
Can’t log in app 1/5
I can log in via Safari and desktop PC. But the app claims I’m logged in another device and prohibits me signing up on my iPhone 6. Even when I’m not logged in elsewhere. I have tickets for Thursday that I don’t know how to use! Why did ESPN align with these incompetents.
So outdated 1/5
App usually works for tickets but it’s so outdated. Hasn’t been updated for the last 4 generations of iPhone. “Future or ticketing” could not be more incorrect.
Clunky and horrid looking 1/5
By Joseph LaRocca
This is the ugliest app on my mobile. It’s slow and does not allow you to store tickets in Apple Wallet. I’m switching back to paper tickets next season.
Want to give it 0 stars 1/5
Stole money from me. I got charged tickets. Filled dispute with them weeks before event. Was charged afterwards. Again! I never received any tickets or refund.
When I bought our tickets for the Detroit Lions game a few months ago for today I did not realize until after I purchased the tickets it was through Flashseats and that it was app based. I was super nervous a week ago when I read the reviews for this app. I was so afraid we would get to the game and the app would not work and we would be screwed. That did not happen! This app is really convenient in many ways. I was able to send two tickets to my brothers account so they could go earlier and we didn't have to worry about making sure we grabbed the tickets. In the end it was definitely worth it. And the tickets seemed to be cheaper than places like Ticket Master.
Update the app 1/5
Feels like the app was developed for iOS 2 and then never changed. Functionality is horrible.
This app is aweful 1/5
It's not even updated for iOS 7 or iPhone 6+, let alone iPhone X.
This is what apps are like when you don't care about users because people have no choice on using the app.
If I could someone avoid this terrible app, I would. But I have no choice. So I'm stuck with this user-hostile monstrosity.
Best Ticket service I’ve encountered! 5/5
This app saves the hassle of printing or waiting for tickets in a quick and efficient way!
Worst ever 1/5
I wish you could give a company zero stars, or even negative stars because I would do that within seconds of downloading this application. This is the stupidest, least efficient, and shittiest application that has ever been created to manage tickets. The instructions they give you to use it, if you even want to call them that, are useless. The app has yet to work correctly and constantly kicks me out. This app actually removed value from the process. It is literally the least officiant way to do this that has ever been created.
Because Zero Stars Is Not An Option 1/5
By Kings 67
I would say if you want to feel anxiety and dread going to every game use this app. Maybe it will work when you get to your venue, maybe it won’t. But here’s the thing, with LA Kings partial game plans, you don’t have a choice you get your tickets via this app.
You’re beholden to the app in all of its glory (and by glory I mean hot pile of %€¥~!)
Terrible App and Ticketing service 1/5
After filling out endless forms and information online and then directed to download the app to see my tickets I am simply done with this company. The app keeps pushing me to transfer the tickets I just purchased! A bunch of nonsense, poor graphic design and confusing total process with AXS including this garbage app. Use another service if at all possible.
Great App 5/5
After not doing my research and purchasing tickets that were sent to me via Flash Seats I got worried because of all the negative reviews , but this app worked perfectly fine for me.
Can’t login 1/5
So stupid. I can’t login. Keeps telling me the device is not authorized.
Worked fine 5/5
I’ve seen a lot of bad experiences from people but a lot of the time it’s while transferring tickets it seems so if you just keep it on one phone it works perfect
Absolutely the worst! 1/5
Horrible in EVERY way. Requires each ticket holder to sign up for an account. Doesn't show seat locations on a venue map. Very limited functionality of the app. Then, when you're totally frustrated and visit the website -- you've probably just found the slowest loading site in the history of the web. It makes the concert ticket buying experience feel painful, cumbersome and sad. Also, although they make it sound like selling tickets is super easy, just try it -- then you can really experience just how bad this service can really be. I was unable to accept ticket bids, the "Help" tab timed out. Nothing but pain with these guys! Never again!
i love this app tbh! 5/5
i used this app to get into the venue in slc for a concert i attended. it was fast and easy.. i had absolutely no problem using the app. i’ve header and seen how ppl use this app and it’s not easy for them.. i question but how? anyways.. i love the app and i recommend it 100%🖤
Forced downloads 1/5
I assume all of these downloads were forced. Not sure who would rate five.
POOR UX. 2/5
Seems like this app was not thought out at all. Select a location first, then log in? What? Why? How about a simple view tickets where you can see a barcode? Add a to wallet? Nope. Signed up thinking my seats would immediately be there, nope. Added 24 hours later. Not convenient at all and the UX is just plain non sensical and strange. Ugly graphics as well, poor logo and buttons are of a app made in the early 2000’s. Time to update if you’re going to be a must use app for my MLS tickets. I hope I’ll get in the stadium.
This is literally the worst iPhone app I’ve used in five years. It simply doesn’t work. It should be taken down.
Don’t Walk, Run! 1/5
By The Aggie
This is a terribly convoluted method for buying event tickets. Spent an entire morning trying to get my tix ($800 worth) and I won’t know for certain that what I finally did get will work until I scan the QR image at gate. If you’re a digital entrepreneur this is wide open country ;)
Flash seats 1/5
This app is pretty worthless, bought tickets online and they do not show up on the app. When you purchase tickets you receive confirmation number but there is no place to enter the number on the app to find your ticket. Not sure how I will get into the event. Worthless process
How can the download not even work 1/5
Why is it so hard to get tickets for an event. The major sports teams that deal with AXS tickets should be ashamed. I have to give my credit card just to get my tickets someone sent me? Silly and they ask for way too much info.
So bad.. 1/5
The app itself is poorly written, hard to use, confusing. The fact you even have to use this app is ridiculous. I’m stuck with this because some tickets were transferred to me. But I won’t ever go to an event that forces me to use this crap in the future.
Ridiculous setup. Makes no sense. I would pay more money for the same ticket if I didn’t have to use this stupid app. I’m all for modern technology and making things more convenient, but this does the opposite. Worst ticket buying experience of my life.