Airport Maps 1/5
My app quits every time I try to open Airport Maps
It constantly crashes and has lost all my upcoming flights. The only thing I can do without it crashing is to check my miles earned. I can't get a boarding pass, check in, anything. Completely worthless to me. I know all the information is in the system because I can access it on delta.com. I am sorry I updated the app.
Will not refresh my itinerary and cannot view boarding passes due to all day error... frustrating
Slick app 5/5
By San Francisco Fireworks
Nice simple modern design. I guess I'm the odd one here for not having any issues with this app. Love the Apple Pay support.
Lots of issues (my suggestions) 2/5
A couple things:
I got a message on my phone saying the flight was boarding so I quickly finished my meal and ran over to the gate--and then found myself waiting at the gate for another 30 minutes. If you're going to have these notifications, they should be accurate!
Also another tip: it is not apparent that one needs to swipe in order to view one's connecting flights. I think some indication would make sense.
I don't like how each time I open the app there's a login screen. It adds an extra step to pull up my boarding pass.
The geofence is actually the most disagreeable component of the app-- that the app constantly tracks my location is reason enough for me to delete it as soon as I finish my trip.
Hope this isn't too harsh - thank you for your attention and work!
Logs me out before I walk across the airport 1/5
I mean if you want to log me out every 20 minutes I'll just print my boarding pass thank you very much.
Crashes a few seconds upon start 1/5
Still crashes! Please fix!!
I've given up on this worthless app 1/5
Do not use this app for your boarding pass, as more often than not it will not display, or worse yet, will appear, and then when you get to TSA, it's gone. The app is all about posting your experience on Facebook, not actually a functional app you can use for check in or tracking your bags. It tells you it will, but it rarely, if ever, works. I hope the people who developed this app don't work on the planes. If they do, we need to change airlines.
Best airline app 5/5
Everyone else's app is far far behind. Good job Delta!
What a Piece of Junk! 1/5
Crashes and burns constantly...don't waste your time with this one. SMH...
By Won't use it anymore
App is constantly in offline mode. Only works when connected to wifi. That doesn't help when I'm in a car. Rebooted my iPhone, deleted app, nothing works. App worked perfect before the upgrade
It's 2017, how is it still this bad? 1/5
Literally never updates my gate or boarding time. I can go to the web and see it, or look at an airport monitor and see it, but it never updates here. Always says "failed update". I travel every week so lots of unfortunate experience with this app. Could be so much better. Needs to be. No excuse for these bugs.
Love the thought that went into this app 5/5
-Ease of use
-Push notifications for boarding, bags being loaded onto the plane, delays, gate changes. Very very helpful
-Mobile boarding pass and ease of adding to Wallet
-Weather of destination city
Check it out and explore the app for yoursef
"RECENT ACTIVITY" DOES NOT WORK 2/5
By Trouble with opening the app
Recent activity/previous trips does not work for me on the app or online. It is reading error "UNKNOWN."
3/16 update 1/5
By #! Review
Awful. Crashes & can't get into.
Broke again 2/5
When I need it the most...personal time. Your IT department needs to step it up or be told good-bye.
Won't read a passport, can't check in 1/5
It won't read my passport for check-in. Waste of time.
Keeps losing login info 2/5
Seems like every time app is updated, I have to re-enter my login data. It's a PITA and doesn't occur with other apps
Can't use on my iPhone. App automatically crashes or moves to background returning me to the iPhone home screen.
Terrible dysfunctional app 1/5
This is the very worst airline app ever created. Do not waste your time
Major needs of this app do not work 1/5
By FJ MM
Was able to check in but not able to change seats or get an electronic boarding pass.
Great app 4/5
The ability to purchase multiple tickets for families/friends and select seats next to each other would be an excellent addition to this app.
Crashed while boarding 1/5
Used to be great. Airline cutting corners. Can't even get seat assignments anymore.
App is full of bugs. Most features error out or just say "not available" after you click on them. Apple Watch companion app doesn't work at all, just sits there spinning then crashes. This gets a zero out of 10 on user experience.
It Shouldn't Be This Hard 1/5
By Come On Delta
Delta, it is 2017... scrap your app - the whole thing. Pay somebody competent to make an entirely new app. There comes a time when you retire the plane - now retire this app. You can't keep "fixing" the issue when the app is the problem.
Bring back upgrades! 2/5
Where did the option to upgrade to First Class go? It used to be on the main screen. Please bring back!
Can't Book Flight on App 1/5
Every time I try to look up prices or book a flight on the app I get an error message.
Flight Reviews 2/5
You should offer an in app reviews section so people can share their awful experiences on your airline
Latest update 1/5
Terrible since last update. Crashes and signed me out every time I go on it.
Works well 5/5
No problems here.
So helpful 5/5
I travel a LOT.
So I need a great tool to help manage connections etc.
Of all the US airlines I find this app to be the most helpful with the most do it yourself functionality.
Use it every time I travel 5/5
I'm a traveler and always fly with delta. I'm on this app at least 3 times a week
Still crashing 1/5
Anticipated the new release but still crashes. Very disappointed.
Doesn't work at all 1/5
I just updated and the app won't even open. I put in password and it simply shuts down. I am on IOS 10
Consistently wrong information 1/5
That about says it all ..... information so wrong that it can cause you to miss connections .
Can't Add Info 2/5
By Jer's Movies
Trying to add Passport and country of residence and such and does not work. App very frustrating to use. May not keep it on phone since it seems to be a waste of space.
Great app 5/5
Still the best airline app I've ever used. No complaints. Suggest adding a loading screen during the transition from Today screen to the terminal maps at JFK. Long load time when locating gate on map.
Since your 3.16 Update it will not open!! 2/5
To add to frustration, my iPad app won't let me add bags. The bag count icon is not "live"..🙄 Forcing me to go to laptop..🙄😬😜
Crashing on iPhone 7Plus 1/5
Crashing while loading, unusable. Please invest in Crashlytics and even the most basic of QA teams.
Crashes instantly even with supposed "fix" 1/5
Nice work Delta....fourth swing at fixing the crashing issue and still Epic Fail! Crashes instantly every time.
This app hasn't worked in nearly 6 months...way to be responsive.
Awful app. Unable to enter any information
Please fix your app, Delta 1/5
Constantly crashes. Very unstable. C'mon Delta techies, please fix this issue.
Terrible application. First time using the app and first time on Delta in a long time. The app opened successfully only once in a week.
By Frequent Flyer 47
Cannot load. Absolutely no purpose to even have the app at this point. Please fix!
App won't open 1/5
By Run away for now...
Disappointing to get in the security line then have to leave to have my boarding pass printed. Not a good rollout.
Crashes CONSTANTLY 1/5
Although I joined the Delta frequent flyer program, signed in online and in the app, it shows no trips or any other information before freezing. Tried killing and restarting the app, rebooting iPhone, to no avail. If you enjoy looking at the Delta logo, by all means get this app. Unfortunately, that's all it's good for.
Won't Open 1/5
No longer functions to any extent.
Thanks for Nothing 1/5
By Mike Killington
Today, the app doesn't open. Sure would be nice to know my arrival/departure gates for my tight connection. I will live.
App does not load!!! 1/5
Application does not load. I use this application every week and the latest version has a big bug! Please fix asap!
Latest version crashes constantly 1/5
With this release today (16 March), I STILL crash every single time I try and use the app on an iPhone 6 Plus running iOS 10.2.1. I have reported this bug over and over to Delta with no response. The app loads and then moves the app to a background app. It is useless. I have uninstalled and reinstalled. It is even running on a new 6+ given to me by Apple last week when my screen could not be repaired. Am I the only one experiencing this problem?