By Alexis Kohler
I love the clothes they have they are so soft and warm in the winter ❄️ I love them
Gooooooooddddd appopppo 5/5
Soooooooo organized I love it
incredible app 5/5
By I am so speechless.
I was shocked when I downloaded this app. It's so convenient to shop and cutting edge design. OMG I love this app.
I like the new update. BUT I did have problems at checkout.
• higher wishlist limit
• organized wishlist
Horrible app. Bugs and glitches everywhere. 1/5
Horrible app. Nice store. Horrible app. Got error message during checkout and retried submitting order four more times and still got the same error message with no confirmation of the order being processed. Thirty minutes after retrying those four more times I got five confirmation emails and the orders magically appeared in my order history. Before I could call and cancel the orders had been updated to "shipped" within just a few hours. Now I have to wait until the orders come in to refund them at the store. Also am out hundred of dollars until the orders come in. Horrible app!! Do not recommend using.
Okay my order couldn't be placed because apparently I unadded even though I had just put an item in my chart?? Then you can't see your purchases being tracked unless you remember the code. I'd recommend they make it more like amazon were you can click on a tab to see your orders without worrying about forgetting a code. But just order my tolo dress tonight. And the dance is February 10th so I'm hoping it comes in time, especially since I payed 11 dollars in shipping!!
Errors at Checkout 1/5
I was trying to check out with one item and selected pick up in store, but the app gave two different error messages that were basically gibberish each time I tried to check out. I had to boot up my computer to checkout properly using the pickup in store option through their website, because the app didn't work. This isn't the first time the app has been inadequate.
By Tiahna's ipod
I love this app and the store so much. They definitely improved the app from bug fixes and payment errors. I would absolutely recommend this app to a friend or family member.
Forever21 is the best 5/5
Love the recent update
Good but😬 4/5
By I honestly don't even know
I love this app, I also love this store❤ but for the app they need more than a 40 item wishlist
The app is fine. The store is if you're buying something under 10 dollars 1/5
By Diggity do dog
Anything you buy here over ten dollars is probably crappy and will be a waste of money
I couldnt cancel an item from checkout..
Hard to use 1/5
Every time they update the app they make it worse!
LOVE IT ! 5/5
By Bianca >.<3
I love this store. so many great products and there shipping is so fast !!!
Has everything I've been browsing for
I love Forever 21😍✨✨ 5/5
I go to the mall almost every month or sometimes every week just depends what day it is... anyways I LOVE THIS PLACE #Goals it inspires me what to buy everything in that place ✨✨✨✨
Best app! 5/5
very helpful, advanced and sufficient
By Mayo x
I love this app! The shipping is usually really fast for me, the clothes and accessories are almost always how they look on the models (especially plus clothes. I appreciate not photoshopping out rolls and bumps so it's accurate.) , and it's all in a reasonable price. All the deals are amazing too. Low prices for good quality clothes, I love it.
Pretty good 4/5
I like it!
stop giving updates we didn't ask for 1/5
focus on the real problems. put the new arrivals button back. what made you think that it was a good idea to take it away? stop being extra
Won't let me pay 1/5
I love the store and all the clothes but I tried paying and it kept saying my card didn't go through but I've called my bank and checked I'm perfectly fine so I don't understand. I've re downloaded the app and. Nothing. Can anybody help ?
What the heck. 1/5
The app used to work perfectly FINE. I could navigate through and find what I wanted. Now I can't find the sub menus. Every time this app is updated, it gets harder to navigate and it hardly functions. I love forever 21 but this app is terrible. 😑😑😑
Nice layout 2/5
Good idea, every item is shown well. But I just downloaded it and am already having issues with moving things to my cart. "User can not be found." I have to either exit the app, or just keep clicking it until it goes in. Hah. Also when you are looking for specific things you scroll down and hit next it won't auto bring you to the top, this wouldn't be that big of a deal if the top of the page also had a way to go to the next page. Instead you have to scroll all the way back down. Pretty inconvenient for a app. Especially since Apps are suppose to be easier to maneuver around. Hopefully this stuff gets fixed (as a person who hates going out) because I would be very happy to continue using it.
I'm really big on reading reviews, now you can't do that through the app! :(
By 007 Mike S.
I do my wish list, then try to check out and it's say credit card failed. I've tried using different cards, deleting the app and re download and nothing works. I even tried online and had the same problem.
Can't checkout !!!! 1/5
Wow. Seriously !!! You will loose customers this way. Can't even make a payment to purchase
Made a wishlist on their site from my computer. It wouldn't allow me to check out, so I downloaded the app and signed into my account. The app was even worse. No images were displayed, and when I click on my wishlist or my cart, an error message pops up. Useless app. Useless website. I was about to spend $101 but after 30 minutes of error messages and refreshing, it's not worth it anymore.
Can't pay. Not even with my new forever 21 credit card 😞
App needs to be fixed 1/5
This app used to work perfectly. Now it's filled with problems. Won't let me add items to cart. Won't let me read item descriptions or read customer reviews on individual items. Won't buy from here again until app is fixed.
why is there no paypal option 3/5
paypal makes life easier. you want us to shop from the app? integrate paypal.
Can't pay! 3/5
It's not allowing me to pay for my items. I've entered every card number I have and it's saying credit card failure. Help!!!
No PayPal! 1/5
PayPal cannot be accessed using this app, but if I use the Forever 21 website, PayPal is still available.
Trying to buy stuff but can't 2/5
Also keep getting the card failed error. And the color choice bubbles show up blank. I also have four items in my cart right now but when I go to checkout it says I don't have anything in the cart. Do you guys not want money or something? Lol seems like the app is preventing people from buying things.
MISSING ITEM DESCRIPTION & SHOPPING CART ITEMS DISAPPEAR!! 2/5
Downloaded the app yesterday saved 3 items in my cart & its says the items are there but they are not! So frustrating! May as well just keep ordering online without the crappy app! A lot of the items have NO description & size reference! STOP BEING CHEAP & CREATE AN APP THAT WORKS THE WAY ITS SUPPOSE TO!! Otherwise this app is a complete waste of time!!
Doesn't work 1/5
It is constantly saying that credit card payment is failed. Stupid app...
Don't download this app 1/5
This app is is the worst on the market
I can't pay for clothes off the app. It keeps saying "credit card failed" but it worked just fine when I ordered it online. Also I would appreciate it if we could write and see the reviews of the products. The reviews are very helpful but other than that the app is straight.
Love the ease of an app but payment failing!! 1/5
When I try to check out says my payment failed. My card is fine. Freaked me out. Please fix this I are missing a lot of money
Change the intro photo already 2/5
Real sick of seeing the four women at the intro even though the app has been updated at least 4/5 times since it was originally posted.
This new update is awful!! You can't order anything because you can't put your credit card information in!! PLEASE FIX ASAP!!
Why don't they want my money? 1/5
I literally tried three different card numbers and they won't accept any of them. Every payment submit came back as failed and I'm over it. Why won't they accept my money?!
please fix!! 2/5
ever since the update I tried to make an order but when I clicked place order I get a pop up that says my credit card failed. I thought I had a problem with my card so I called my bank and they said everything was fine I even bought something from a different app and it worked so it definitely wasn't my card. I went to forever 21 on my laptop and made my order there and it worked so there is something wrong with the app if I wanna make orders I don't wanna pop that says my credit card failed when I know it didn't please fix!
Updates only mean new problems 3/5
I have spent a lot of money at forever 21 since I discovered it. I love the prices, the items, and that they add new products constantly. I share the same complaints as the others that have written reviews regarding the latest updates. Also, when I look at an item that has multiple color options, I click to select the color I want, but the options that pop up are blank bubbles, so I have to click through each one to see what it is. I've also noticed that the clothes seem to be either, slightly different from the picture, running to small, and that more expensive items are being added and in turn, less affordable items are being added. F21 will always be my favorite store, but I'm tired of the bugs. Plus, why do they not sell women's/men's flared sweatpants/jeans? And bring back flat form shoes! Not every girl can walk in heels.
Dislike the new update very much. 1/5
I have always used the credit card option to pay, but now when I attempt to pay with it the app continuously gives me the "failed credit card" message. Very frustrating; please fix this as soon as possible. I love this store, this new update has ruined everything though.
Too many bugs 1/5
Whenever I try to click a link it leads me to a blank page with nothing on it. And I have tried redone loading, login out and in, using a different path to get to the page, but it's like there an entire glitch with the entirety of the section in trying to get to. These bugs happen often and they make the app experience annoying.
Love the store, dislike the app 3/5
The new app is so glitchy. I'll add items to my cart and they disappear, it's happened every time. And sometimes when I try to add an item to my cart it says it's not available, which has also happened multiple times.
App is bullsh*t and doesn't work
Love it but one thing 4/5
This is a great app by I hate how there is a limit on how many items can be on your wish list.