oh my GOD 1/5
this app is so MINDBLOWINGLY BAD and annoying to use. how do you mess up so badly??????? buttons don’t work, you’re only allowed 40 items in your wishlist, there’s no way to filter products by style, it’s impossible to search. but I’m going to keep using it because I’m just a sad little person trapped in a consumer world :(
Outraged 🤬 1/5
I have been trying to order stuff through the app and it will not let me. I have continuously emailed customer support and never heard back from them! Now some things in my cart are no longer available and I’m just increasing with anger. Please can somebody just help me out here.
By The critic ✌
THIS STUIPD APP WONT TAKE MY CREDIT CARD INFORMATION ITS ANNOYING. I WOULD GIVE IT ZERO STARS IF I COULD!
So beat 1/5
Every time I try to order something it says somethings wrong with my credit card and they can’t order it when it’s no problem to order things on other websites with the same card, pisses me off
Fix Reviews. 2/5
The app is fine aside from reviews. Fix that. It’s an important part of shopping.
Can be BETTER! 3/5
I hate using the app!! It always crashes and for some reason can’t load things fast! It literally just sits there as the loading bar keeps loading! And it’ll even freeze up a bit too! I honestly love Forever 21 and stay shopping in stores but if i ever buy anything online it would most likely be bought on the internet not the app.
¡Do something, please! 2/5
What about Forever 21 Mexico?!
The prices💵 4/5
There clothes are too pricey and need more coupons.
Worst customer service ever! 1/5
I had to pay $17 to return something and then $10 more just to get it back cause they didn’t accept my return for no reason! You guys are unbelievable
Forever 21 Hacked 2/5
My account got hacked recently, not even sure how. Checked My Forever 21 app on my account noticed things in my cart that shouldn’t be, than an address from Miami that isn’t mine when I live here in Houston. My email was off by 2 numbers which also was not mine and I could not change that problem since Forever 21 can’t change emails online yet. Also my Forever 21 credit card was on that account so I had to call customer service and changed everything. Strange thing is even with this hacked problem and my password changing, with not even the accurate email the app still worked with my false hacked information with the Touch ID. PLEASE FIX THIS PROBLEM FOR OTHERS THAT HAVE THE SAME ISSUE PLEASE. FIX YOUR FAULTY SECURITY ERRORS!! ALSO ADD MORE NUMBERS TO THE WISHLIST!
needs a bigger wishlist 3/5
By HP SUPERFAN
i use this app to look at all the styles i like and i really need a bigger wishlist! i hate having to prioritse what i want - in simply using this as an "inspo" board. please increase the limit or even remove it for wishlist items!!!
Long pending order 3/5
By Casey Mason
I bought my clothes December 24 and it’s not January 8th and my order is still pending!! I spent 195$ on it and I’m not happy that I have yet to receive my items and that my order has yet to be shipped!!! Please fix this. I know I ordered this during the holidays but it’s way past that now and I should’ve gotten my clothes weeks ago.
Much Better Improvement! 5/5
I havn’t opened up F21 app for a LOOONG time due to crashes and the difficulty of applying filters to narrow down my search. It’s much smoother and faster to get around the app. The filter option is accurate. I really love how the filter option has a style option of “Trend” and “Wear To.”
Do Better 3/5
Y'all are wack for only letting the wish list and save for later have only 40 items. Make it unlimited.
I just find it hilarious how F21 is trying to sell huaraches for $70. I can go to LA and get authentic and real ones at a cheaper price. Anyways, app is okay, wish there was a faster way of looking at items though.
Can’t order?!?! 2/5
I love Forever 21 but don’t always have the time to shop in store. Whenever I try to order in the app it doesn’t let my type my address in and keeps on saying it is wrong. I find this strange because every other app I have recognizes my address accept for this one!
Slow App 2/5
I love F21 but the app runs extremely slow. It takes forever in a day to load and when I recently went to order me some things, the apps was going so slow that it crashed. So now I have to call to place my order.
Bad at shipping dates 2/5
By Kassandra Zimmerman
I buy things online and the shipping estimation is always wrong, and this last time I purchased it was 4 days off. Wish it was better and had faster standard shipping.
Shipping Address 4/5
I love this app, don’t get me wrong! But I’m having trouble inputting my address for shipping! It will not let me input my “ADDRESS” which is necessary to move forward with my order!
Can't order anything 1/5
I'm trying very hard to order a few things because I have a gift card but when I try to put in my address and glitches and refuses to let me type in my address. I wanted to be able to order the things that are on sale but I guess that won't be happening since the app won't let me. I would really like this fixed because as you can probably tell, I am extremely frustrated with it.
app crashes and everything that was put in the cart disappears
First time buying, never again . Haven’t received my item. 1/5
By Amazing ice kana mark
My first purchase was on cyber Monday, and I bought a French terry off the shoulder top. And the app said it’s estimated to be here by December 6 but it still said shipped for weeks, and I went to check at the usps they said delivered but I haven’t seen it or anyone ring my doorbell, but the app never said delivered.
Spamming notifications! 4/5
I KEEP GETTING “Surprise! Get $25 off your purchase of $100+!” MULTIPLE TIMES AND IT’S ANNOYING FIX IT
But over all the app is nice!
By Maddie patty is sady
I love this app but recently I haven’t been able to get in it because it says there’s a “newer version available” but there isn’t! I’ve updated the app, updated my phone, turned my phone off and on countless times. What do I do??
Not working 1/5
The updated app isn’t working it keeps telling me to update the app but there not an updated version in the App Store.
UMMM..??!?? 💢 1/5
There is always an issue with this app-with this new update, the app will not let me search for anything.
Fix the app! 1/5
Did update now it will not open!!!!
This app was great until I started having issues opening the app itself. Every time I open the app it says to update, so I go and update because i want to be able to use the app BUT there is no new update it is updated to the latest version and it is annoying.
After the newest update it won’t let me go into the app. 1/5
It keeps saying new update available, update it in the App Store. And it’s updated still says the same thing.
Not working !!! 1/5
I’m trying to order my stuff that I’ve had in my cart for a day or two and it keeps telling me that I need to update the App which I already did ! It’s not letting the App load and work normally !! Fix thisssss 😡😡😡
Not working 1/5
A new update for bug fixes now makes the app not work!
New Update 1/5
This new update just shows the screen telling me there is a new version of the app available and when I click the button it takes me to the App Store which shows that I have the newest update.
It’s okay 3/5
Every time the app updates, I update it and then it just pushes me back to the App Store to update. So i haven’t been able to use the app all day because it’s been telling me to update something THAT IS UP TO DATE. Other than that it’s fine besides putting random numbers on my wishlist but when i click it nothing is in there.
FIX it! 1/5
What is wrong witn this Apps, keep asking me to UPDATE it, when its been updated already. I can’t open it anymore!!
Please fix!! I updated the app but now it won’t even let me get passed the pop up that tells me to update
By let me shop hoes
Y’all made me update the app cause “a new version is available” and the app is broken or something because it keeps telling me to update BUT I ALREADY DID
Can’t even open it 1/5
with this new update I can’t even open the app- it just tells me there’s a new update and that I need to update it EVEN THOUGH IVE ALREADY UPDATED IT.
Not working 1/5
By Luck liu 3
I updated it and now i cant go on the app because the app keeps telling me to update it
I updated but when I went back on to the app it said I need to update it
Bug on new version 1/5
New app version doesn’t launch. F21 landing page is stuck on “get updates”. No way to get to real page.
Needs work atm 4/5
App is well organized, keeps u up to date on whether ur cart items are in stock or not. Only issue is using E certificates on the app, they will work fine on a desktop browser though.
Won’t open! 4/5
I can’t open the app because it keeps telling me it needs an update when it’s full updated!
Can be ALOT better 3/5
By Tyler Wasabi
The app is overall good but for someone who spend alot of time in this app, there should be some quick fixes that will make it better. 1. You should be able to see product reviews from the app and not have Safari pop-up. 2. You should allow more items in the wishlist. I would buy more. I wait for things to go on sale. 3. When things are low-stock, we should be notified if we like. Or let us know when there’s say only 20 left in our size, buy soon ... it does it purpose. I love Forever 21 and shopping online is fairly easy and shipping is fast even with free shipping. The app just can be cleaned up a little. Alsoooooo this only happened once but one time I logged in and ALL of my items was gone! My wishlist had 40 items, my save for later had 40 items and my checkout had 10. I was scrambling to find what I had!!!!! That was a bummer!!!
didn’t save any of my items in my shopping bag.
START RESTOCKING!!😤 1/5
By Ally cat 😃
Do you restock your items what every 2 years? Start restocking for God’s sake
Great app but 4/5
By Tia lyles
I love forever 21 but the only problem for me is that the shipping tracker. I got my package today and I’m excited but when I go on the app and go to my package tracker, it still says shipped.
App won’t let me purchase anything 1/5
For weeks now I keep getting an error message that says something about an object at a reference when I try to select the address option. Email support and the said I needed to change browsers...but I’m using an app....
Mobile App issue 3/5
I have faced it a couple of time that the layouts in the mobile app are duplicates. I would understand if their patching started at night. But during peak hours too their mobile app sometimes act weird. I am not sure if other people have faced this issue or not.
please fix!! 1/5
This app has been giving me several problems. First of all, their restock updates are very inaccurate. I put my email on a list for a pair of sold out boots so I can get an email if they ever come back in stock in my size. I get an email two minutes later saying the boots are restocked and when I checked they still didn’t have my size! Super annoying! Another thing getting on my nerves is that I am constantly being signed out of my account. I clicked on my wishlist and when I did it said I had to sign in to see it, so I did. Right after I signed in and clicked on my wishlist again I HAD TO SIGN IN AGAIN. Then I clicked on my cart to checkout, all the items I wanted were gone. I had to sign in to get them back. I had to sign in SEVERAL times. This is very frustrating and I am on the verge of deleting this app. It’s a shame because I love shopping at Forever 21, especially online. Fix the app.