Wish you had flights from Philly to Nashville year round!
Quick and comfortable flight
First time flying Frontier airlines and flight is delayed
Nickle & dime 3/5
By Lucky #13
The extras are ridiculous...
Checked bagged extra
Carry on bag extra
Southwest app is so much easier to use
Convenient but not as intuitive as other airline apps 3/5
Buying the carry on vs the checked bag... hmmm. This airline charges too much!
No Nonsense Airline Company 5/5
Whether its for personal or leisure, Frontier is my goto air airlines. I travel light and i like the fact that you pay for the service you use vs one price for all... Easy app navigation and love the whole branding and interaction part.
Not sure about carry on bag 3/5
By carry on bag dilemma
I had a carry on bag showing on my To flight but not sure if I am going to be charged for the same carry on bag on my return flight. Done on iPhone
Great Mobile App Experience 5/5
Most Airline Apps require some registration process, like an Honors or Mile Rewards Program. Sure it’s nice to have the option, but when I needed my mobile boarding pass, Frontier’s mobile app fully loaded within a fraction of a second, and the app opened without any user registration, without any user login, and my booking pulled up with only my last name and Confirmation Number(letters). Whole process completed within a minute! No kidding, within a minute! Gerard S
Seats are very uncomfortable, and paid for beverages.
Easy peezy Japaneezy !! 👍🏻 to Frontier !! 5/5
Easy peezy Japaneezy to the Frontier App!
Pretty good ! 4/5
App works nicely. Having trouble logging into my account but will pull up with my confirmation code
Busy but OK 5/5
By Mr Greg Z
Good trip from Orlando to STL
Still good service
Easy, Fast, Cheap.. What’s Not To Love!!
Bag check is ridiculous! 1/5
By Chief Outdoors
Two people checking bags and the line is over an hour! Unbelievably terrible airline!
Super Easy!!! 5/5
This app is so easy to use and navigate. Highly recommended!!!
Dishonest and rude customer service 1/5
02/08/2018 09:16 AM
Wife and I arrived at 10:18 am at counter for our 11:05 am flight, along with another customer. We were told that the supervisor had called instructing to “close the flight early." We had already pre-checked in, but didn’t have our boarding passes or bag checked. She refused service to us and just kept repeating “you were late." Refused to let us speak with the supervisor, told us the supervisor would return after the flight left, that the next day flight to our destination was full, said we could book a flight to another destination for $99 each, and then laughed about the whole situation with another airport employee, giving him a high-five. Meanwhile we stood there for over an hour and a half on hold with customer service then finally connected with an employee with such a heavy foreign accent that communication about the situation was difficult. Finally the supervisor’s supervisor changed our flights, waved the extra fee, and apologized, but we still lost a day of vacation and had to pay for a hotel room. This was our first and last experience with Frontier.
By cowboy zee
Everything you get from this company is well worth it! The people and service are fantastic!
Easy check in 5/5
Check in on mobile was fast and easy. Have not made any reservations on mobile yet but was easy online from my laptop.
Worst Airline Ever 1/5
The app is fine but the airline is garbage. nickel and dimes you for everything
Carry on charge?! 3/5
Excelente app para comprar tus vuelos! 5/5
Excelente app para comprar tus vuelos!
Good experience! 5/5
Fast, easy and always cheap!
Return flight 3/5
Upset my return flight change to a 1 stop so will be flying back all night with no sleep and had to change all my morning patients to afternoon and work very late first day back
Terrible service 1/5
This airline and app are the worse. They change and cancel flights on newer routes leaving you scrambling at the 99th hour to seek new travel options. I have learned my lesson. Good bye Frontier.
The app is 10x better than the website 3/5
I have tried multiple times to simply book a reservation on the main site and it logs me out upon final submission / checkout. I wonder how many customers they loose with this unstable website.
Nickel and dime 1/5
This is one of the worst airline sites there is. No such thing as simply checking in, you must jump through many hoops where they try and try and try to sell you what you already declined.
Flying High 5/5
By Crash & Burn App
Excellent app makes it easy to book flights and checking
Why 4 stars 4/5
I gave 4 stars because they do not have direct flies to SDQ!
Can’t add my KTN 2/5
By Girl Bartending
Glad Frontier finally decided to participate in the TSA pre check. Would be nice if I could add my number without having to call an agent.
Restricted & Simple 2/5
By Brent M
Hard to deal with changes - as in seats etc., and yet the app is clearly designed to try to upsell you to everything.
Seat assignment 3/5
Wouldn’t allow me to pick seat on app
Need to cancel 4/5
It’s very hard to find out how to cancel a single person on a group purchase
Horrible website 1/5
By I'd rather walk or even crawl
Frontier's website is poorly constructed and very difficult to use. Kept getting sent around in circles and was unable to change personal info. Couldn't change anything without going to the phone and calling them, then, of course, I had to pay extra! I had to give them one more star than they deserve!
Frontier Airlines is expensive for adding carryon and luggage 1/5
We purchased economic flight tickets and then got surprised with $40 each checked in luggage and carry ons for our flight. It does not make us want to use Frontier again. It sure seems like Frontier is like the super low rated Spirit Airlines.
I do not want to fly Frontier again nor will I recommend it to anyone.
Mr. Cooper 5/5
I am a frequent Frontier flyer. Frontier always has great deals ! Keep them coming Frontier !!!
Never again ... shame on me, never again ✌🏾...
Great app 5/5
By jim colospgs
Love what FRONTIER is doing to improve service in route. However they need to figure out how to fix the most uncomfortable seats in the industry.
App is fine; Airline is awful 1/5
As I am sitting here waiting for my flight, which has been delayed for a third time now (for a total of 5 hours), the prompt came up asking me to review “Frontier.” If I’m reviewing the app, it’s fine. The airline, however, is awful. This will be my 3rd Frontier flight, and 2 of the 3 have had major delays, and that is consistent with experiences of other passengers here and friends/family members, who warned me not to book through Frontier. Their seats are probably the most uncomfortable of any airline that I’ve experienced, and they nickel and dime you for everything, so the savings by booking through this discount airline are not as great as you would expect in the end. If you have an option of another airline, do yourself a favor and avoid the frustration of Frontier. One star is frankly a generous rating for their “service”, but they didn’t have a zero star option.
Good experience! 5/5
Was a great flight experience for my daughters first flight. We asked for a window view and got it. Checking bags was easier then expected.
Cheap fares that get me to where I need to be ! Comfortable seats and friendly service
This airline charges you for the air you breath 1/5
This airline charges you for the air you breath
Wait time 2/5
We had a 6am flight. It got bumped all day until 7pm. The attendants were rather rude. Except Tersherra Greene, she was attentive, kind and has wonderful client service skills.
App is clumsy 1/5
App is clumsy and cumbersome to use. The color choice don’t do well for mobile devices. The “light” fonts are hard to see.
Awesome Airline! 5/5
By Molly's mom1021
Family just started using Frontier this year since they offer non stop flights at GREAT prices from Providence to our winter home in SW FL! Great airline, super service!
BAD APP!!... 1/5
It always ask for my password for discount.
It should be in always on but it’s always asking!
If you entered wrong passcode by mistake you have to call customer service, because they block your account. If you try to talk them you have to wAit 30 minutes than they un block your account. You need to find 8-16 digits bla bla difficult than bank account password. It’s difficult to reset password because you have to connect with web browser. SO IT’S BAD APP
First time trip 5/5
By nauti dog
Flew to Orlando from Long Island last Thursday. Flight was super early but got stuck on the plane because the plane at our gate had mechanical issues. Got stuck on the plane for an hour. Within hours, I got an email from the airlines apologizing for the delay and got a $50 voucher towards my next trip. Happy first time customer.
My Review 5/5
Very easy to navigate, thumbs up
Deceiving prices 2/5
There’s so much you have to add on that other airlines include so the low prices are totally deceiving. Not to mention the seats are TINY the seatback tables are TINY and everything on these planes is incredibly uncomfortable.
Change of rates 1/5
By change of rates
In the middle of booking our flight Frontiers website decided to time out and jump prices from $59 too $405 which is completely NOT ACCEPTABLE!! It all happened in the matter of less then 5 mins!!