Gone to crap - was great, now useless 1/5
I used to love my Vivofit. And I loved the Garmin Connect app. I loved my Vivofit so much my husband got one. Then after a number of years we both got newer versions. They helped us with fitness goals and motivated us to live healthier.
However, that was the past. I’m ready to toss mine in the trash and go buy a Fitbit. Why? The Garmin Connect app has become absolutely useless!!! I have to spend 5 to 10 min. every day trying to get my app/device to sync. My husband is having the same issue. I have an iPhone, he has an android device. We upgraded our Vivofits to the newer models so they would auto sync. It worked most of the time before they re-did the app. Now nothing works reliably. I can’t sync. I can’t get my data in a glance (I can’t tell you how I loath the “new and improved” interface), and the app crashes randomly. They’ve had plenty of time to fix issues but don’t seem to be doing anything but introducing more bugs.
If you are thinking of investing in a Vivofit, don’t. Run, far away from Garmin devices and apps. Go buy something else. Anything would be better than this. If I could give it 0 stars I would!!!! My husband is already searching for a new device and I’ll be right behind him.
Bluetooth sync doesn’t work 1/5
Throw another log on the bonfire of complaints regarding faulty Bluetooth connectivity. I have a Fenix 3 HR that has rarely synced with all versions of iOS 11 on an iPhone 8. Phone syncs flawlessly with all my other non-Garmin devices. Serious bummer. Guess who’s switching to an Apple Watch for xmas gifts?
Can not sync with newest update 1/5
The app has not synced with my Vivoactive since Nov 2. I have tried numerous times to get them to reconnect without success. Need a fix. Dec 11 update, they still do not have a fix, even their temporary fix of power cycling he phone no longer works. This is ridiculous.
Great watch, app not so much. 3/5
It hasn’t calculated my intensity minutes properly in about a month. I can go to the gym, work on cardio and to some strength training, and no intensity minutes. I’ll walk 3 blocks without punching in any kind of exercise and BOOM - 8 intensity minutes all of a sudden.
Vivoactive HR 4/5
By Da hoova
Works well, indoor training I’m treadmill not accurate. Ned’s to do better with HR, inconsistent accuracy. Not sure why. Most times it’s good, but when I’m cycling, it runs about 20 bpm High.
Good app never had any issues 5/5
Easy app and easy to navigate. Wish they would do a little more with group challenges and maybe set up groups based on popular cities.
No longer syncs sleep data 1/5
After latest update. Sleep data no longer exists! Cannot view it anywhere at all now.
Ok app, but has troubles finding my garmin sometimes 4/5
I have to use this app since I have the garmin 235 watch. Love the watch. On the most recent update, the app wasn’t able to find my watch, so I had to have it forget the watch and start over, which was annoying. Don’t know if that was from the update or just caused by my phone.
Thank you for finally adding a button to sync the phone with the app if it doesn’t do so automatically. That was long overdue!
App locking 1/5
By HG Plano
Latest app still locking in the screen and not synching and very slow, poor upgrade
The issues exist with this upgrade
Buy a Fitbit! 1/5
By Aggravated 1004
Just did another update and the watch and the app aren't syncing or even working yet again. Information between them is not correct either. Things just stop and don't update at all. I'm buying a Fitbit.
Fine UI but crashes never end 2/5
Every time I try to add a card to Garmin Pay wallet it crashes the app. Have tried in different devices to no avail. Also "weather data not available" error on VA3 is obnoxious, weather widget was fine for one day after unboxing and this morning it failed (has not worked since).
This app gets worse with every update 1/5
I love my Garmin watches. I have vivosmart hr and F220. They do not connect to the app anymore. Ridiculous! I’d rather see the app actually work and connect to my watches than have updates to the user interface.
Glitch with new update 2/5
Ever since the new update, I’m unable to send a workout that I made from my phone to my Fēnix 3. My app tells me that I have no compatible devices.
It’s tells you a lot of info it’s a little complicated at first to understand all that’s going on but highly recommended.
No scorecards for golf 1/5
Where are they? Why is the new UI SUCH A PILE?!?! Fix it now
Bad Update - Fixed 3/5
Latest update fixed watch and app customization. 3 Stars due to repeated buggy updates.
App has started freezing up for the first time, having to force quit the app and start over grows pretty tiresome after the 10th time.
That and my $500 watch has been rendered a paper weight as I can no longer download any apps/widgets, customize said apps/widgets that are already installed or customize any of the watch faces. Thanks Garmin.
Fenix3 brick 3/5
By Sunday Morning Focus
Yet another Update:eliminatied connection and re-connected via app...working!
Update- the Garmin Saga continues. The Boards are filled with people pleading for an estimate when Bluetooth will function again and Garmin extols how the latest update syncs time with the GPS...lol welcome to 2007 Garmin
Mo longer can connect bluetooth- waste of $600
Good App. But needs improvement and good user experience 3/5
The app is good and the has different activities to choose and the data’s are shown more than expected.
The downside is the watch face and other widgets and apps, even though signed in again it prompts for credentials to download app or widget and those pages are looks like dated.
Please improve the overall user experience.
Brand new Forerunner 35 not Connecting 1/5
I got a brand new Forerunner 35, and it is unable to connect to my iPhone 7 (iOS 11.2). It keeps displaying an error that my Bluetooth isn’t on, but it definitely is. (My WiFi is connected and I’ve already turned everything off and on again). Please help fix this.
Device not sync after update 1/5
Unable to sync device (Fenix 3HR) after the latest iOS update. Not good. The app was able to find the watch right after the update, but failed to connect after numerous attempts.
Fenix 5x no longer syncs 1/5
Device shows up in Bluetooth as connected but app doesn’t recognize after latest update.
Disappointed with updates 2/5
I along with many others are disappointed with Harmon and these bogus updates.
I have a viviosmart HR+, and the sync does not work like it is suppose to. I got the sleep to sync with Apple health for a few weeks and then it stopped. My wight sometimes does not sync properly from the external app I use. Almost nothing syncs with apple health.
I got this watch to help my be more active, that is not happening.
With all the app updates I continually have problems with the garmin app not syncing with my watch. It clams that the Bluetooth connection is lost when the phone is in my back pocket and the watch is on my wrist.
Please fix these problems, especially the connection to Apple health.
Bluetooth issues 2/5
My 735xt constantly disconnects from Bluetooth and I find myself having to restart my iPhone (7+) in order to get it to reconnect. Could be firmware, or software.
Like the app but latest update has issues 4/5
Update - 12/9/17 - updating to iOS 11.2 and restarting both phone and watch seems to have resolved my syncing issues.
Hi - After updating the iPhone app recently, my forerunner 620 watch can’t seem to connect for auto-upload. My phone shows a Bluetooth connection, but the garmin app shows the watch is not connected. Help please!?!
By Preachers boy
I just bought the vivo3 and downloaded this app I opened the app and tried to sign in but the app crashes on the second screen. Please fix and I will rate accordingly.
Garbage app. Also, Apple deleted my review. 1/5
Update: The app wouldn’t sync today until I restarted my phone. Has happened before. Other Bluetooth-connected devices and Bluetooth-using apps were not having problems. Just Garmin.
Also, I discovered I can’t stop Garmin from measuring my so-called stress level— a totally inaccurate and unexplained “feature” that the app forces on you. You can make it less visible, but Garmin is still recording and analyzing your “stress” (or trying to do so). It tells me I am stressed literally all day and all night (even when the app says I’m in deep sleep). It tells me I have about 0 minutes of rest each day and night (even if the app also tells me I was in deep sleep for hours). Please make it possible to set the app to completely disable this garbage “stress” measurement, which is worse than meaningless.
Also, please make it possible with the app to stop my Garmin fénix from trying to measure sleep. I want to keep my watch on at night but not have it try (and fail miserably every night) to accurately record my sleep. It has never even gotten a close approximation of my sleep. And it’s not just a problem with the watch. The app often fails to accept my manual changes to sleep time.
The app is awful, at least for a major company that makes expensive devices. I explained my opinion in a detailed review that appears to have been deleted for no good reason. My review was harsh but contained nothing inaccurate and had no inappropriate language. My opinion was consistent with that of other users too. Many people give this app 1 star. It’s buggy and slow and sometimes inaccurate too. Please don’t delete this review, Apple.
I now can not even sync my $600 watch with the app. I am about ready to go back to Apple. It now has GPS. Problem is I would have to charge it every night. Come on Garmin. Your watch is twice as much and does not connect seamlessly. Ugh
Latest update causes failure in Bluetooth connectivity 1/5
I have an iphone 8 and im updated to the latest version on both my software and garmin app. It happened yesterday when it showed that my watch wasn’t connected so i figured deleting the device and then adding it again which I’ve done in the past and it everntually reconnects but this time it hasnt. I try reconnecting and it says on the app that theres a device to pair it with but keeps saying the connection failed. I could really use my watch for all functions.
Still no sync 1/5
Still a terrible app every update always messes up the ability to sync haven’t been able to sync in a week
Love my Garmin 5/5
Love my Garmin
Great app. 4/5
By drennons do disney
A must have if you own a Garmin watch
Was a 5 Star until this last software update!!! 3/5
On the 3rd of Dec, a software update took place and now I can’t see my steps from my watch!!!!! It’s driving me crazy!!!!
Very good imperfect app 4/5
By Beginner budgeter
Really does a ton of useful things for a triathlete (my use case) and I suspect would be great for runners, cyclists, swimmers, or anyone else that puts a lot of time into their training. Some bugs and poorly designed features, but overall very functional. Takes a bit of time to get used to...stay with it!
Always losing sync 1/5
Since the last major update my Garmin vivo 2 has to be disconnected and re-paired in order to sync. Quite the pain.
Thumbs up!! 4/5
I love this application. Whenever I wake up I instantly check how I slept. No matter what sport I’m doing I love that I can track my fitness levels. When I just want to be lazy my Forerunner 35 always gets me motivated!!
Was good until Garmin broke it 2/5
Hate to be a hater but have to agree with all of those whose devices’ connectivity is now broken. I think the redesign of the GUI is quite good and had been liking that. BUT, pushing out an update that effectively turns a $600 device into an isolated lcd watch is pathetic. This causes me to rethink my satisfaction with garmin and its engineering team.
If garmin is trying to get its customers off the iOS ecosystem, then I guess this is one way to do it.
Not ready for prime time 1/5
By Iron Beagle
App needs A LOT of work. Constantly having to uninstall and reinstall the app because it can’t connect to my 5x - says Bluetooth is turned off which is very much not true. Bluetooth is on, and every other BT device I have connects just fine.
The maps, which Garmin is supposed to be good at, routinely steers me on to dead ends or roads that flat out don’t exist.
Update: it just keeps getting worse. Hardware developed by the A team, software developed by the ZERO team. Every update is one step forward, three steps back.
Now it it’s stuck on updating the software on my 5x. Restarted Garmin Connect - stuck. Restarted iPhone - stuck. Restarted 5x - stuck. RESTARTED EVERYTHING - STILL STUCK.
FIRE THE INTERNS AND HIRE ACTUAL SOFTWARE DEVELOPERS
Updated Review with 4.1.4 3/5
Updating this review based on the last update by the developer. The ability to edit watch faces and apps within Connect has been restored, which is a very good thing. Also, pairing issues seem to have been resolved, at least for me. However, considering the bumpy past I’m only giving this 3 stars for the time being. Should the developer continue devoting time and resources to making the user experience better, then I will upwardly adjust my review accordingly.
Where is the QA? 1/5
The last two versions of this app have introduced significant bugs, completely breaking existing functionality. Who's manning the release ship at Garmin?
First, version 18.104.22.168 broke alarm syncing, which rendered the watch alarm completely useless and/or annoyingly stuck, since alarms couldn't be modified, as the app settings completely override the watch settings on every sync. Dumbest.system.ever. Seriously, syncing implies sending data both ways, and this has design failure has caused me no shortage of issues over the last year or more.
Second, the latest update 22.214.171.124 breaks sending workouts to my watches (920/5x). Everything is connected fine, but the "send to" screen says none of my connected devices is compatible. REALLY?! Funny, since it worked last week, and I was able to send the workouts from the website today.
Given the many hundreds and thousands of dollars people spend on their Garmin devices, it is unacceptable that we are forced into a clunky, unreliable ecosystem. Fix it or make it open source.
Cannot sync 1/5
Cannot sync my Vivofit 2. Very frustrated. Thinking of getting a tracker from the competition!!
Great, but... 4/5
I just got my Bowflex Extreme 2 SE and the Vivoactive 3 did great. Now can you put all of the exercises from the manual in the app so I can edit what I did on my Bowflex? Some of the exercise names in the manual are a big long, but I have faith in you, Garmin DEVS.
fail to pair 1/5
So i have tried the app with two iOS device. The previous version works well but this version just failed to sync and failed to pair even. so Garmin please tell me what’s the point for you update the app if it doesn’t work with your device.
White app icon 3/5
I was hoping the latest (4.1.4) update would fix the whited out app icon on my iPad, but it didn’t.
Great Update! 5/5
Thank you for updating the app for iOS! I can finally configure my watch faces via the app with the new settings feature.
Again, the latest update won’t allow Fénix 5X to connect 1/5
This happens, over and over again with Garmin. Update, breaks something else. The Fenix 5X will now not sync with the latest update. Seems like Garmin needs a new software team. It’s 2017, let act like we know how to make smart athletic watches that are reliable. There is no reliability with Garmin anymore.
Won’t sync 3/5
I love my vivofit 3 but with this new update I can’t sync to the app. It just keeps trying to sync but it just keeps trying and wastes the battery. Not happy with the app.
Stopped syncing 1/5
Stopping syncing for no apparent reason. I have had the iPhone X for about 3 weeks and it worked fine with the 235. Then today, the watch no longer sees the phone but the phone is stuck on connected status. Restarting and resetting the watch, off and on with the Bluetooth, closing and restarting GC, uninstalling and reinstalling GC, off and on with the Bluetooth on phone setting. Nothing worked so far.
500 error 1/5
Great App 4/5
By J-Model Junior
I’ve been using this app for almost a year. I really like being able to view so much information in one app. I also like how it works with other apps to give a great overview of your fitness.
Great app!! 5/5