This app needs to be able to operate in landscape mode on any iOS device. While it seems to do that, it does not let you flip the device, which can be a problem depending upon your case.
45 minutes wasted so far 1/5
By Zombie Nanny
Second attempt downloading the app....45 minutes and still nothing. 😒
Okay, based on most of the reviews, I thought this app would really work. But, when I open the app, it just says "Thank you for downloading Gogo Entertainment you will be able to watch on your next equipped flight" or something I'm not EXACTLY sure what it says. And just stays on that screen. Like.... is it loading? Is it not loading? Is it frozen? Is it going to crash? Like PLEASE SOMEONE TELL ME.
Needs Work 2/5
By Chief O
First flight didn't have a problem. On return trip the movie stopped and would not continue even after reboot. Downloaded another movie and would not start. Then tried to watch TV but could not exit and could not get to menu. Tried reboot again but no luck. Finally deleted app but could not reinstall while in flight.
SO SLOW 1/5
Wifi. And service 1/5
By Us can
This is the worst inflight entertainment out of any airline , this is taking half of a 4 hour flight to connect and still loading!!!! I will never fly deltA again
Go go 5/5
Used the app on a recent flight worked awesome. Now trying too re down load it and it's taken forever. But all in all it's a good app. Those that complain about it can't see why maybe it's their settings !!!
Drove me crazy. 1/5
The app only works in home-key-right landscape orientation. Then, if you rest the iPad on the tray table you keep pressing the volume buttons!
It's trivial code to support all orientations.
By Sir Clappy Dripsalot
I can't even download this app because GoGo is so slow and unable to offer acceptable service. Do not waste your money on GoGo... the app? Who knows?
Inconsistent Speed 1/5
I had great connectivity via gogo internet to download this app on one flight, then very poor connectivity the next. Unreliable & frustrating.
I downloaded the app, followed the instructions, andNOTHING but error messages.
Total BS 1/5
They make more money from paid wifi per person then from each ticket sold. Give up on the paid wifi make it part of the ticket and people will go on your plane rather then a competitors for more money
Long download 1/5
Goog needs to figure out how to provide movies inside of the web browser and not require people to download the app. Took 20+ mins to download and they don't deserve space on my phone.
Piece of junk.....unreliable.... 1/5
Good luck....get an error after multiple reinstalls and not working with Delta gogo internet.....if if was a purchase I would return it....only app I've ever had a poor experience and poor rating!
NoGo Inflight 1/5
By RKC LA
Yes, it's as bad as everyone is saying it is. Took about an hour to download the app (in flight). Now, I'm trying to open the movie from the Alaska webpage with the Gogo app, as the page instructed me to do; but, it's giving an error that inflight entertainment is not available.
How long have we had in-flight WiFI... after all this time, this is the best we can do??? This is why there needs to be competition instead of only Gogo.
Gogo is terrible 1/5
By Frequent flier 555
Gogo is terrible. Ironically, they can't provide enough wifi to download their own app. Don't bother.
Works Great and a Fast Download 5/5
It worked great on the iPad and it was a 2 minute download with good WiFi. I got a ton of free movies and TV shows. It was awesome!
App won't load 1/5
App won't load
Works fine 5/5
Lol 1st world problems, people complaining about complementary movies
50 minutes and the app still does not download. Progress circle reached 100% and then received an error message stating "app failed to download." App deserves 0 stars but that is not an option. Do not waste your time or battery power downloading.
Much better!!! 5/5
For those who rated low stars are the ones who experienced slow or not able to download the app while on flying on the plane. I have had that problem in the past but not this time. I got the app in 30 seconds. Really all depends on the connect. Be prepared, download before you enter the plane to avoid the main problem going around.
Thanks Trump 1/5
Had a 3 hour flight ready to watch a great movie on the flight but that's when the app froze 15 sec into the 2 hour movie thanks Trump
Useless because it's so slow! Don't waste your money.
Needs English subtitles for hearing impaired folks. 1/5
I'd love to watch my movie - the picture looks terrific on my iPhone - but I need subtitles as I have hearing issues. The only available subtitles listed is in Chinese.
Does not work on iPhone 1/5
Absolute trash. Waste of data and time.
It works great for me, and it's nice that I saw advertisements for it before the flight, like the one in the seat. Movies are great too!
Free movies for planes!
Better than Southwest 5/5
By Food guru gobble
Took 3 minutes to download while in flight (on iPhone 7+), lots of free movie options for adults and kids
I didn't a problem at all when I downloaded the app. I watch a movie on my way to Dallas, thanks!
I don't understand what people are complaining about. I saw an ad about this app in a pamphlet that was tucked into my seat with Alaska Airlines. I whipped out my phone, downloaded the app (took about 15mins in air), picked out a movie and it started playing instantly. I'm watching it right now.
By Sam the Shaman
That's it. Garbage.
By Zach dennis
Overall it's a great app but I wish they would've told you to download before flying because it takes about 15- 20 min to download other than that the quality and sound is good! Also I haven't had much buffering so overall it's a pretty good app and I hope u guys enjoy it!!!!:)
By Wildcat green
This is not good .time consuming
No Worky worky 1/5
Works on HP laptop but not on iphone. Go to browser and says to use app. "New App". This is app is garbage or maybe it's just the development team.
Just another app 3/5
Almost ready to pull my hair out. Why download another app.
Say what 1/5
Didn't even work
No problems here! 5/5
The app only took 2 minutes to download in flight and first movie I tried worked just fine. No issues here as others say they've experienced.
Flawless process 5/5
I was flying and downloaded the app and was able to watch movies from my iPhone!
App wouldn't download. When it did, didn't work.
Actually worked lol 4/5
It was p lit
No Bueno 1/5
No wifi network on my Alaska flight even though it's advertised as such.
Good app. 5/5
Good on planes.
Awesome little app 5/5
Luckily I read about this app right before take off so I could download it quickly. It worked flawlessly and I was able to watch 2 movies I've been meaning to get to for a while. Loved it
Good stuff 5/5
By Game R Jople
Free movies that's all there is to say
Just straight up didn't work.
Been on flight for 1 and 1/2 hrs and app still has not finished downloading. Terrible! Designed for iPhone not for iPad.
No internet to connect to 1/5
There was no internet to connect to.
It's okay 4/5
It's takes a lot of time to load like 10 mins on the flight.
But u gotta turn in the wifi back up to make it work.
The stuff is great...
By unhappy flier
Don't force me to download your stupid app just for inflight. Flash worked just fine.