New version 1/5
Is There are new version since I did purchase this application
Update ASAP!! 1/5
I had to sign in again after getting new phone & I can’t get past ‘Get Started’ screen! Last update 2y ago!? Ridiculous!
No back up 1/5
If you switch to a new iPhone and sign into iCloud and it restores from a back up it won’t restore all of your previously save security codes. There’s no way to export them and move them over, so you’re pretty much screwed. This is a huge flaw in their app. And there should be some sort of Touch ID authentication when opening the app. What a piece of garbage. Google is slackin.
Touch ID 3/5
Love the app but it needs to be password protected a pin code or Touch ID locked on it
iPhone X Support 3/5
By The Fantastic Mr. K
Please update the app for iPhone X and also add Touch ID/Face ID
So far so good. 5/5
By Vinnie fugett
Havnt had any issues.
Why does it seem that google thinks we should know everything ? 1/5
By Robert Rulo
I believe I can say for the first time in a long time that I was treated like they don’t want to helpNor do they want to explain what we are doing and why we are doing it that way I can go forward with that you’re being very hard today and I don’t understand why they just won’t work with me but I’ll understand what we are doing we all don’t work for Google
Websites not showing on app after new phone 1/5
I bought a new iPhone and the websites I had on Authenticator are no longer there. After spending a precious hour trying to log in. One of the websites I can’t even log on now because I need Authenticator to do it. This app is literally costing me money. This is the most ridiculous thing I have ever seen. What’s the point of a password if you can’t even use it?
More Google junk 1/5
Old, left-behind, antiquated, and always with the “trademark” crude, bizarre, and inconsistent-across-all-apps “UI/UX”.
Embarrassing for a company as large as Google, and with plenty of cash that *could* deliver peerless products.
Nope. And they never will.
Crappy just like Android (and now Apple’s!) “operating systems.”
Thank God Mr. Gates saw the perfect opportunity to offer an entire platform line that JUST WORKS... 👍
Great App for Encryption BUT Needs iPhone X support!!! 5/5
Google I would really appreciate if you could bring in iPhone X support in your next update! Honestly it doesn’t look that great rn. I am giving 5 stars solely on the value of its functionality!
Worst app ever 1/5
Accidentally delete app, lost all
I agree, needs Touch ID support! 3/5
Touch ID will prove to be a better authentication experience for me!
Lost all my crypto currency because of 2fa phone change 1/5
Lost all my crypto currency because of 2fa phone change now I am unable to login to my crypto wallet which cannot be reset need a upgrading to this system like Authy a lot to change
Add Apple Watch app 2/5
Please add Apple Watch app like Authy has, would be a huge added value.
Also, when I scan a qr code, sometimes it adds two entries, so code appears twice in my last for that site.
A good way to keep your identity 4/5
I actually like this app. Having a 2-Step Authenticator is a great way to have your information safe.
Please update 1/5
Please update to support iPhone X!
One year passed, No Update! 1/5
By Soroosh Chamani
please add iPhone X screen size and Touch/Face ID support.
No app security 1/5
This app seriously doesn’t allow users to set a password or have Touch/Face ID? Poor design and interface on top of it all.
Not working 1/5
When i try to use the code to sign into my acocunt that requires the authentification code, i get a mesaage that says google authentication code is invalid. Troubleshooted it and still says the same thing.
Not clear to use at all.
Worst Authenticator 1/5
Honestly such a pain in the *** to reset the Authenticator, I felt like such a circus monkey trying to reset it, screw google
Need thumb/passcode support 3/5
By Matt Tollow
It's counter to what the authenticator stands for to make it so easy to open.
Better that a RSA key fob. 5/5
I love this app. I just wish it was accepted by more websites. I always have my within reach. This beats digging for my keys. Plus there’s no device that expires. And it’s a few simple steps to register the app to a new phone
Doesn’t work 1/5
By Elko Kid
Suddenly, the codes don’t work. It gives me a number but when I enter it, it says, “Wrong code” every time. Useless.
Not a Unique App 1/5
Installing this app overwrites the MS app. Was this intentional?
Needs update for X 5/5
Big problem transferring to new iPhone iOS11.x 4/5
New iPhoneX unlocked. Backed up my older phone on iTunes and then started the process of restoring the data to the new phone. Google Authenticator. The app refused to install.
Warning error [ Unable To Install “Google Authenticator GA” . The app is no longer available in the App Store”.
This is actually not true, the app is still available in the App Store.
- Ran the latest iOS11.2.2 on the iPhoneX. I wiped the iPhoneX to a factory reset
- Ran all app updates on the iPhone6S for all apps.
- Ran the latest iOS11.2.2 on the iPhone6S
- Did a backup on iTunes twice for iPhone6S
- Then did a restore on the iPhoneX .
Same problem not able to use “GA”after all that. If I delete “GA” on my iPhoneX and reinstall from the cloud on new phone it opens, but lost all my 2FA sites. This is awful. This is essential for my work security and personal banking.
Feature request. Please allow groups so I can sort out 2FA sites by personal , work, banking. Using GA so often that the list becomes too long
Touch ID 3/5
Please add Touch ID and the ability to backup/transfer codes to a new device ...
locked me out of my stocks when I got a new phone. And won’t sync with my new phone. I wouldn’t download this app is over ratted and not worth it 100% stay away they don’t help you get your stuff back either they kinda sit back and laugh T you thanks a lot google. Wouldn't download this app again if I had a trillion dollar invest somewhere
Shouldn’t a security app have the latest security? 1/5
Wake up google. Implement Touch ID and Face ID as well as as making this app iPhone X supported. I am off to Microsoft Authenticator for now...they update all the time and had iPhone X support on day 1. But I prefer to use google’s suite of apps...I am just losing TRUST.
Terrible UI Caused Me To Delete All My Accounts 1/5
The UI for this app is so poor that multiple numerical codes were being generated for each account I had associated with it. I tried deleting all of the codes and assumed new codes would re-generate when I used a service with Google Authenticator again, but instead I have to manually verify my identity for each account now. It’s pathetic that Google has so many resources and builds such an atrocious app compared to Authy. If at all possible use Authy instead of this.
Apple Watch support 2/5
I wish you’d add Apple Watch support.
You have a serious bug 1/5
I use iPhone se .
when the token changes screen doesn't refresh . It still shows old token . I have close and open the app again to let it show the new token
Please update for iPhone X 1/5
By Gregg Benjamin
No notch support, no Face ID support
No recovery options, use Authy 1/5
By Thuggish Nuggets
It works and served me well for a long time, but I recently upgraded my phone which meant I had to go through every website that I was using this with and disable and then re-enable two factor authentication to register the new Authenticator app. This is akin to having to change every password for every site managed by a password manager when changing phones. It’s an awful experience and wastes so much time.
Unlike other Authenticator apps, this one is not protected by TouchID or FaceID and does not give you the ability to recover serial numbers for migration purposes.
Luckily for one site I had used Authy instead, I opened up the Authy app and it asked me if I wanted to add the new device to my Authy account, I tapped yes, tapped allow on my old phone and everything transferred perfectly.
Every app/site that was using Google Authenticator is now using Authy and I couldn’t be happier.
Works but no frills 2/5
I normally don’t write reviews but since I use this app a lot for MFA it is not useful for multiple AWS accounts because you can’t change the name of an entry after scanning the barcode... you are stuck with the name the barcode gives you and if that account is AWS then it’s extra difficult. When you have several AWS entries where the only distinguishing thing is a 10-14 digit number that is not visible on the web login screen... once you set up multiple accounts you’re kinda stuck trying all of the TOTP numbers until one works because the names are not distinguishable and not editable upon creation.
A simple edit to the account name is all I ask for. If that gets added I’ll change my rating. For now, it causes me enough extra frustration that I’m spending valuable time writing this.
Needs immediately touch ID support 4/5
By Neel Patel 11
Agree with other user that this app should be as secure as possible to prevent hacking.
Terrible app, non-responsive developers 2/5
This is a really amateurish app. The toolbar disappears frequently, and the only way to get it back is to kill the app, and 4 out of the 5 sites I've added have been added twice. While that's only cosmetic, it makes it that much harder to find the site I'm looking for. That issue was reported on github in September of 2016 and still hasn't been fixed. It might be less of a problem if I could reorder the entries, and if I tap the pencil (after restarting the app to get the toolbar back), it looks like they're meant to be reordered, but dragging what I assume are reorder handles just scrolls the list.
Please update 1/5
I don’t know why but google u know everyone uses this
Needs Apple Watch support 4/5
I like this app but it would be better if it worked with Apple Watch.
Totally Confused 1/5
I dl the app on iphone. Its starts with Scan Barcode. Which Barcode? Then i choose Manual Entry. It asks for Key? Which Key? How will it be used?
On desktop, the instructions are incomplete and crytic.
How about more instructions on the app. 2/5
I redownloaded the app and I’m lost. No instructions at all.
All data lost on phone transfer 1/5
I recently switched phones and didn’t realize that all of my codes were lost until I actually needed them. Now I’m contacting different support lines to try and regain access.
Great app until I got kick out of it, now having a hard time signing in. 2/5
By Focus on my goals
Great app until I got kick out of it, now having a hard time signing in.
Learn how to back up your 2FA Codes 5/5
Once you learn how to backup your 2FA codes all 2FA programs really end up on the same playing field. It’s just a matter of getting around the learning curve. I’ve switched 3 different phones between android and iOS and have never lost access to any account which requires 2FA! This free program offered by google is easily 5/5!!!
iPhone X support 3/5
Great app! Only thing missing is UI work & iPhone X support. Keep up the good work!
lost accounts 1/5
lost 1 or 2 (don’t know) snapchat account because of this app. just use authy
Great product Iwatch support would be great a text to your watch depending which account your using like authy
Horrible if you lose or can’t access your phone 1/5
You can’t even backup all your codes. My phone broke and was unable to access any of the apps. I had to manually reset all my accounts to set up g2fa and still trying to get access to one of my accounts because of this horrible app. I mean it’s 2017 going on 2018 where security is a major part of our lives yet this app can’t deliver. People have many accounts with 2FA. The least you can do is have an option to download a back up key so you can restore them when you get a new phone. Take a look at the authy app. This is what this app is suppose to be. Disappointed.
So outdated 1/5
By Roaf Htun
Google should update this app and compete with apps like Authy, Which is like 100x better than this, with google you lose everything if you lose your phone or even restore your backup on another phone, stay away from this.