They must have monkeys packing the orders... 1/5
Rather than making a Target run to pick up some household supplies, my husband suggested that I order through Google Express instead. Because of the $35 minimum for free shipping I went ahead and added some soup, crackers, and cereal that were on sale to the order. The order arrived a day ahead of schedule BUT the packaging was a complete joke! The cans of soup were thrown in with the crackers and cereal, which of course, wound up being crushed. And the cans! Every can I pulled from the box was in worse shape than the last! One was so severely and sharply dented that I threw it out rather than risk botulism. I'd give 0 stars if I could. Do yourselves a favor and just go to the store.
Wish More Stores Were Available 4/5
Google Express is highly-convenient and I like that all the stores have free shipping (and fast shipping). The app is well laid out and looks good. The only reason I give this 4 stars is because there arenāt enough stores on there. Overstock and Costco is but I would like to see groceries on the app.
Works well 5/5
I like the ease of use and savings. Quick lookup and easy purchase process.
Great but needs Landscape on iPad 3/5
Some great deals but I have to take my iPad Pro out of its holder or turn my head sideways to use it.
The app is Fast and easy to navigate. My orders arrive date was Tuesday the 13th and it actually came yesterday! So that was awesome:) my only complaint is not everything is available on the Walmart app through google express :(. But other then that I love it and will continue to use it! Highly recommend.
Muy buena app 5/5
ReĆŗne en una sola aplicaciĆ³n a tiendas como Walmart y Target, Usa mi cĆ³digo F9SYAQ4U4 para obtener 10 DĆLARES de regalo en tu primera compra
Awesome app to get everything in one place 5/5
Like it so far
No landscape mode. 2/5
Horrible... no landscape mode, just portrait.
Update bug issues 1/5
The update has caused problems with display rotation. Please fix!
So far so good. Love the convenience of sending to my daughter 600 miles away. Prices have bee good as well.
Fantastic resource if you live in NYC 5/5
This is a fantastic resource if you live in NYC. Low, low prices that beat any other delivery options in the City. I am saving a lot of money with this service! Thank you!!
Received a notification from this app that simply said ātest ā.
Have never ordered anything with it and probably wonāt use it.
I love shopping 5/5
This app is so cool that I can't believe it can tell me the prices šš®š
Not Reliable and time waste 1/5
I lost trust with google express. I ordered items from Costco. After 3 days of my ordered I got an email saying that my order wasnāt delivered , my amount will be refunded back to card.As a customer I am waiting from the 3 days for my order and on the 3rd day I order is cancelled. This is really ridiculous to wait the customer for canceling order?.
Thank you and keep it up 4/5
Thank you Google for making this platform and keep up the good work.
Walmart order 1/5
I had a coupon for Walmart express pay. I was suppose to get free shipping and the prices were suppose to match Walmart. Well after the order was delivered I scanned the products on the Walmart app. The prices on some items were x 3. I tried to return items to Walmart store. Walmart receipt for express just disappeared. So from $30 expense after returning the items I only got $17 back at Walmart, and had to use the only 3 license returns I had.
The prices are ridiculous. I want be ordering through express pay again, and I even have a $10 coupon. that would cover shipping ONLY WITH NO CUSTOMER SERVICE available for return when your not happy. Itās a wait if time and money. Unless you just have extra to throw away. Just go to Walmart app. Prices better with price match. Free shipping on orders over $25. If the price can be beat. You can scan your receipt for price match.
Convenient and Trustworthy 5/5
I placed my first order just two days ago and I have already received my products! Google Express has partnered up with excellent market place merchants
Donāt use Google Express if you are going to return stuffs 1/5
I ordered something from Walmart on google express; however, I needed to return an item. I printed the label and sent out the package on Dec 15 2017 and the package was delivered to the address provided on shipping label two days later. But on google express, the return status still shows awaiting package, even until today (January 24,2018). I have contacted google express multiple times through emails but no one could do anything but tell me the return process might take longer than expected or they will get back with me when they have new info. Thereās no way I could contact Walmart myself and get my refund. I have no idea what to do and the customer service doesnāt help either. So I suggest not to use google express if youāre going to return anything, you might end up in my situation and lose money.
Great App! 5/5
Use promo code XS32FZ4KC for $10 credit towards ANY purchase!
Good, could be better 4/5
Lots of options and good prices and discounts found here. I was having a difficult time with the filters though. You have to scroll all the way to the top to get to the filters, which if youāve gone through a lot of products can be pretty far. Also, there was no filter on the shoes section to change between men and women.
Great and fast service 4/5
Great and fast service
Express order 4/5
I have placed 2 orders and it was easy fast.
Prices vary from B&M store 3/5
Contrary to other reviews the prices in the Target store are less than on the app in most cases at least for my normal items. I love the ease and convenience with the app but donāt understand why the prices should be less at the store?
Sooo convenient 5/5
I absolutely love this app. It gives me ready access to stores which I would have to drive a long way to shop. I like being able to search items and compare the prices across all the stores. Iāve found the prices the same as on the storesā websites. Shipping has been fast and the orders have been completely accurate. Love it!
Alternative to Amazon 5/5
By PA Man
App worked flawlessly. Walmart, Costco, Target all are there š
I see it as an alternative to Amazon, where you do not have to pay the Prime membership fee.
Also works with google home
Highly recommended app.
Less stress with Express. 4/5
By Dan West
Works great. Iām sure you can find things that are on sale other places for less, but for me itās about time spent shopping, gas and having a baby. Makes life a little less complicated.
Late shipping 2/5
By Meme me meme
Items arrive beyond the expected date
Worst Online Shopping Experience Ever 1/5
Honestly, Google Express looped me in with a stellar deal. Then they shipped me the wrong item. Put me through a heck of a lot of hassle for a return. And I still haven't been credited my refund. Then they have the audacity to tell me it's MY fault there is any issue. Nobody I have spoken to in the Customer Service Department has showed me any level of competence nor a little compassion for what I am going through. With Amazon being as awesome as they are, Google doesn't really have room for this type of error. Will never use this service again.
It's awesome 5/5
The store is not all there witch limits your choices 3/5
By Dads play
The store is not all there witch limits your choices,I would use it more if everything was available. If it all items were available I would not have to look elsewhere like Amazon.
So far ....SO GOOD! 5/5
Iām new to the app and only used a couple times but the prices seem good....havenāt seen extravagantly higher prices.......but
I donāt have to get off the couch and itās totally worth it so far!!
Better than Amazon Prime 4/5
We don't need membership ($100 Amazon Prime) 2 or 3 days shipping (same to Amazon Prime) I think this itās what the people need.
Terrible Shopping List experience 2/5
I use Google Express because of the built-in Google Home shopping list feature.
Itās very nice to just say āHey Google, and dish soap to my shopping listā and have it dropped on your list for you. Thatās where the nice part of using this app ends for me.
You cannot adjust the order of items in your shopping list in the app. You can try, and it will appear the new sequence works, but the next time you load the list it will reorder seemingly randomly. If you view the list online, it has its own order that cannot be changed either.
App will not let me enter my Costco membership number.
I LOVE This App! 5/5
I discovered it initially when I was searching for a Happy Planner and it had by far the most inexpensive one!
Sub Par Service 3/5
The app is fine, customer service is a joke and they charge you after you get your things. Not the most sound of business plans I would think, but it was just strange to experience on a user level after ordering two CASES of energy drinks. They kept changing my shipping date and every other person told me āitās the original orderā āitāll be a replacement orderā get your stories and systems straight. Iād be happy with their service if they were honest and could keep their information straight.
I love Google Express!! Itās convenient and a blessing to mom who has a whole bunch to do!
Amazon, ebay , even Dote is better 5/5
My order was cancelled twice. Both times it was because the items were out of stock, even though it shows in stock weeks after the cancellation. Its a waste of time to call Customer service , their apologies and understanding is un genuine, its like they are reading the same handout "Tell the customers that you understand" . CS "leads" are worse, specifically Jeff M. , he is condescending and rude and spoke to me in slow speech, he didnt start out speaking slow so it was obvious he was speaking slow on purpose. I have tried to submit a complaint but was told by other csr that cannot be done, i asked for The name of his (Jeff M's) supervisor and was told that they do not give out that info and that his supervisor "doesnt speak to customers", and that says it all . When you submit your order , even though you receive an email stating that your order was placed , that doesnt mean its in stock, it takes a couple of days (business days) to know for sure . From my cancelled order , one item was in stock, carmex lip balm ( i ordered it so i would get free shipping) , and Google express even got that wrong , i got carmex in a pot( you have to use your fingers) instead of the lip balm.
Great app 4/5
Need to make coupons stackable. Should have done the different prices disclaimer out of the bat.
Returns should have pickup free of cost for valid scenarios
AAAA+++ for YAAAASss please 5/5
Certain things are just slightly over priced and others are about the same as our store prices. I love not having to go to the stores for things like laundry detergent, toilet paper...etc and for the same or a few cent more SO AWESOME. Yes I do recommend!!!
šµā ļøCOUPON ALERT!!!!!!! This worked for me.
Get $10 off your first purchase by using the promo code: āANATSP4AKā
....and since google has just partnered with Walmart, if you get an item for around $3, you should get the entire thing free INCLUDING shipping; like a bag of Doritos for example.
$3doritos + $5.99shipping + approx $0.30tax = $9.29total Then use $10 promo code ANATSP4AK and your total = $0! Enjoy!
Epic disaster 1/5
This is such an awful service. Very limited selection, prices are quite a bit higher than in store too. Customer service is non-existent. If you buy an item with a promotional coupon such as the recent Walmart $25 offer, you will lose that if you return the item. Unbelievable that this service could survive in the age of Amazon. Avoid at all costs.
Easy to use, Quick shipping! 5/5
Great selection and very easy to use.
Convenient and comprehensive 4/5
By Durham foodie
First time I used it and the products I wanted were available. Seems a bit more expensive than in-store items but convenience canāt be beat. Hopefully the order will be on time and correct!
Great before, mediocre now 3/5
Iāve been with Google Express for about a year (since they first came to my area) and it was awesome at the beginning. Prices were same as in store, free shipping at $15 and coupons galore. Prices jumped probably about 20% recently and now one has to spend $35 for free shipping. Ugh! I mainly use Google X for Costco shopping, which comes from Chicago although I live in eastern Michigan so therefore I pay higher prices AND higher taxes as well. So even with a coupon sometimes Iām paying more than going to my nearest Costco, but I guess convenience comes at a price.
Poor selection 2/5
Although there are several big merchants accessible through this app, including big box stores like Costco, their selections are very limited compared to their selections when you access their websites directly (and not through this app). There are some offers currently going on, like $15 off a $55 purchase, but other than that, I see no reason to use this app.
Defiantly handy 3/5
But seems like less selection then stores own app. However nice promos helps cut down on weekly drives
Convenient and saves time in errands 4/5
Iāve only used it twice now and I love it so much. My first order was from Target. Prices were the same as they would be in the store, so that was nice. The only thing with this purchase was I had two items that were āsold outā. I was not informed of this until after I made my purchase. However, I did get credit applied for those two items and received my package the next day! My next transaction was from Walmart. I also received the package the next day!
Worst shopping experience ever 1/5
Tried twice, both orders have multiple items. Itās so disappointing that both of them have a part of the order got cancelled at the last moment. The second order is even ridiculous that one of two same item got cancelled due to oos.
To me I think Google Express could do much better for near real-time stock tracking. Or at least I should be informed oos of certain item short after the order has been placed, instead of being noticed until the whole order is shipped.
Very bad feeling about the experience.
Never received item. 2/5
It winter on 12/22/2017 and just discovered that the heater that. Have been waiting on was coded as delivered by UPS. We have NOT received this item. Looks like **google express** has a long ways to go before they catch up with Amazon. At least Amazon replaces items that were paid for.