THE BEST OF ALL 5/5
I do not undestand why the bad reviews I have used this app since the begining to send and receive money between family
I TRYED THEM ALL !!
and this is by far the best! And in the process found out how fast the money moves when linked to DEBIT Card not checking. In this case the banks are the slow part.
So I got 2 gmail accts and
I actually are able to move money betwen banks accts inmediatelly
No bank or app can do this as far as I know.
Customer service is actually great
The only time I had an issue it was my fault and still they fixed it
Fast and easy. 5/5
By Josh Greco
Really nice app.
Love It! 5/5
It's so effortless to send money to boyfriend while he's away! I haven't had any problems like the other reviews(knock on wood) and I hope I don't. It's been going good.
Doesn't work 1/5
I keep getting an error message when trying to send money: "Something went wrong. Try again later."
Been trying several times, no dice. There isn't helpful info elsewhere. Womp womp.
Great app!! 5/5
Love it!! Wish everybody use this service.. Highly recommend GW.
I love google wallet.. it's better than any cash app out... money is available within seconds
Great app to transfer money 5/5
DON'T DO IT! What a scam. 😡 1/5
Used GW once before and it seemed effortless. Used it to send $800 to a friend. Set up a GW account on her phone and submitted the transaction. She got a text telling her how to claim it. When we tried claiming it there was no email sent explaining how. Contacted their Customer Service which is offshore and horrid. Unable to communicate with any sense of urgency, unable to resend the email we never got, escalated to a supervisor who wasn't able to resolve anything other than to cancel my transaction and it would take 7-10 business days to go back to my account. Then asked me to call my bank to see if they could reverse it. Bank unable to without a fax from google releasing the hold on my funds. Its been 6 days and here i am holding for another supervisor who is too busy to take a call and another agent reading a script; not listening to what i actually NEED from them to get my money back; wanting to cancel my transaction and it basically will take another 7-10 days to give me back my funds. Never again. Save yourself the drama. Just wish I'd taken the time to read the reviews versus looking at all the pretty stars. Which is incredibly misleading.
My go to money payment app 5/5
Love Google Wallet over the competitors. Now to just get more of my friends to use it!
BEWARE! VERY MISLEADING! 1/5
I signed up for Google Wallet because they claim "transferred funds can appear in the recipient's account in as little as a few minutes, but can take up to 24 hours". I checked to see if there was a limit to the amount of money that could be transferred. It clearly states $10,000 per week & $50,000 each month. Google had no problem immediately withdrawing $4,000 from my account, but now I'm being told it can take up to 10 days on Google's end and and my bank is saying up to an additional 10 days. Use Venmo if you're sending less than $2,800!
perfect app 5/5
easy to use and perfect to transfer money
Pretty Good 4/5
I use this for splitting checks at restaurants and accepting cash for art/ odd jobs. It's pretty useful/ easy to use. Be careful linking your card though, sometimes it for some reason doesn't read it as a valid account if your balance is in the negatives.
Trying to pay someone peer to peer. They claimed the money on their end but it still says pending. Unreliable and not worth the effort. Use paypal
Great app 5/5
One of the better cash transfer app. And they don't charge
Best app ever 5/5
This is the best app ever I have friends and family on here and it makes moving money 100x easier
So far, so good 5/5
I've had nothing but good experiences. Easy to use interface
The best money app to send and receive 5/5
By Brandon Macllyr
I was leery at first but after many uses I love this app and recommend it to friends.
Almost lost $1k 1/5
By Tyler Yosh
Probably the worst customer service I've ever had the displeasure of dealing with. They also almost lost my money. They have no idea what they are doing. Use Venmo instead.
A next to useless App; Very quirky, very unreliable. They don't accept credit cards or prepaid cards and only accept a very specific few, debit cards. Neither of my bank issued debit cards were able to be used in Google Wallet. The App version is terrible and constantly malfunctions, freezes, and doesn't allow you to make account / payment updates or changes. With Google's infamous, NON-EXISTENT CUSTOMER SERVICE, any and all issues will go unresolved and unanswered. Don't waste your time with this one.
Great so far! 5/5
I have been using the app for approximately two months. My experience so far has been very positive.
I will update this review if anything changes.
Used to Love it and now hate it. 1/5
Super easy and convenient not having to always carry cash. I love that I immediately get an email and message notifying me of purchases. This helped a lot when several companies got hacked. My number was one of the numbers stolen and I was able to watch them try to use my cash in a few places in different places of the state. Google refunded my cash immediately and sent me a new card. Perfect.
Edited: Somehow my phone number was linked to my other account. I don't know how that happened as Google never gave me the option to link my number to different Wallet accounts. I only created one account, or so I thought. So when my father sent me money to my phone number, the Wallet app sent a notification and then it disappeared. I couldn't find the option to accept it anywhere. We called Google several times where they seem to hire international companies to do their customer service. This is where the people read from a prompt where it's constantly, "okay... I see that you are having problems. I am sorry for the inconvenience ". Then you state your issue again, they repeat it incorrectly, then ask what you need again. Then they repeat your email back incorrectly because they don't know anything about English names. Then after five minutes of trying to help them, they get your issue wrong again and ignore your interrupting them to stop and correct them and they proceed to tell you what you said you've already tried. This goes on with nearly every rep. One rep told me that even though Google gives you the option to send money via a phone number, it is a terrible way to do it because there is no transaction connected. If you send via an email address then there is a transaction ID associated with it. Why offer a phone number option if there's no trail available when finding money? So my dad's money was lost in space because Google has not trained their reps to understand that one person can have as many gmail accounts as they want. They are also not trained to know that one person's Wallet app has the ability to use as many gmail accounts as they want by just providing the gmail account and password. They are also not trained to know that the Wallet app will notify a user of money sent even though that gmail account isn't connected to the Wallet app. So what you end up with is someone sending you money through your phone number. Google automatically decides which account is linked to that number no matter the length of time you've had your accounts or which you have used primarily for Wallet. So that money gets lost and no rep can help you. Then when you close a Wallet account on one gmail, it won't let you re-link your number to your primary account. Then Wallet help will go through a million messages with you through the Help section and repeat everything incorrectly. My suggestion is to use another company when exchanging money. PayPal or even Facebook. Something.
Awesome app, works smooth 5/5
Instant transfer! Useful for moving money and paying friends
Love it!! 5/5
By Nevaeh NaShay
Fast easy and convenient!!
Greatest app ever! 5/5
Free and easy money transfer and I love it! So much better than going to money gram or the bank!
Super easy 5/5
By J Curr
Easy to use, quick, and intuitive. Love it!
Love this app! 5/5
Money transfers are a snap!
Great service 5/5
Makes it so easy to transfer money safely and securely. Once set up transfers are almost always instantaneous.
This app is horrendous 1/5
Keep saying my debit card can't be used with the app. But it worked 2 weeks ago. They keep putting my account on hold and refunded 3 people money for no reason. I'm tired of calling customer service every 3 days. I DON'T RECOMMEND THIS APP. Cash app is better
So easy to use 5/5
Simple and quick!
At first they allow you to use it smoothly to send and receive cash straight into your bank accounts with no fees. But then they ask for all your identification and social security number and address to supposedly prove who you are. Then you also have to agree to their shrewd policies including third party garbage and they do all the wicked stuff they all seem to do these days. You End up agreeing to their policies that you could regret one day!
I heard there are good transfer apps that keep everything private and app that the makers are not gangsters. Does anyone know of one?
Great app! 5/5
I love how easy this app is! I use it to get paid from my nanny jobs and it's very quick and easy.
Great app 5/5
By cutie 36
I LOVE IT!!!!! 5/5
Google Wallet is the best thing ever!!! It's simple and fast and you can send money at any time!!!! Fantastic and fabulous!!!!
So accessible 5/5
Easier than most other money transfer apps. Love it!
This app has saved me a lot of money. I haven't had any problems and hope I don't experience any, knock on wood. I'm constantly sending money to my children money and I don't need to pay those big fee to money gram anymore.
By Charlie Brown1357
Super smooth way to transfer funds without having the same bank.
Love it! 5/5
Being in the military keeps me away from home a lot, but the fact that I can randomly send money and a little note whenever I want for free is AMAZING. This is also the only money-transfer app that I trust.
The best way to send or request money out there 5/5
I LOVE IT. It's seamless, and simple. Plus no fee?! Come on, google. You're just perfect. Thanks!!
Love the app! 1/5
BUT...since update on 3/8/17 it does not even show up!
Works exactly as described, and simple to set-up.
Wallet is clutch 5/5
Always works flawlessly and is simple to use.
Love it! 5/5
Being military and always on the go this app is so helpful and convenient for my family and I. Thank you google
Awesome and user-friendly 5/5
Very simple to use, and I use this every week to send payments.
The biggest joke... 1/5
Used service one time, went perfect. About a month later I recieve an email saying my account was suspended and to send pictures of my ID and credit card. Haha are you serious...I blew it off as a fraudulent email trying to steal information. No more emails were sent and not a phone call to follow up was made to me. So, another month or so passed and I try to send money and the system says my account is suspended. I have been on 5 phone calls, 4 chats, 4 emails and my account is STILL suspended. No one can tell me why and I have been waiting on someone from "Support" to call me for the past 22 hours... Do yourself and the person you're sending money to a favor and just use Western Union.
Helps so much with sending money to my fiancé who is in the military
Hate this app 1/5
Downloaded this app hoping it would help me accept payments. No! It's horrible, it never works. My clients have to try 3 and 4 times to send money. Then more then half the time I have resend the request for money. Frustrating!
Love it 5/5
I'm enjoying the google wallet app so much!