A No-brainer 4/5
By NBA fantasy star
For someone who likes driving, I've been using grab fairly often, especially when I know I will have a hard time parking. It's a no-brainer. Now, I use it to deliver items, instead of having to drop it off. What annoys me and what prevents me from giving it 5 stars is it sometimes seems to "forget" where I am coming from (e.g office) even though it automatically suggest my from home to work. But the app has difficulty finding my work location when going home. I have to type the full name of the building and even then it will show other options. But other than that, I love this app more than Uber.
By DJ dhsjsjj
Grab is sweet. Lol
good and great app :3 i love using grab ^^
Grab taxi 5/5
By Grab taxi taker
It's a great application with great value adding to our day to day life. Things become easy concerning transportation in Malaysia . Huts off to you developers
Ổn nhưng suốt ngày đòi rate bực mình.
Need Improvement 3/5
By Duvjho dgchvj sddgvjj
I can’t see route for my trip. And then, I cannot see where have your car and when you arrive. Pls add this function and please do more easy to use for user. Your App is so complex. Thank you
Very user friendly! 5/5
Fantastic app 5/5
By Mackeeper User
Very great app! Making life easier.
Makes the morning commute less stressful! 5/5
I have used the app throughout my term teaching and it makes getting to school on time and in a good frame of mind much easier. Thank you!
Horrible, unhelpful and unreliable. Worse driving service app. 1/5
I used this app once and had a horrible experience. I was going to try and give this app another chance but the customer service is USELESS. Their drivers are not trained at all as well. My driver did not understand how payments work with his app and wanted me to pay cash when I already paid with my card when requesting a ride. He just kept hassling me for about 30 minutes wanting me to pay cash. Security guards had to come and explain to him that I already paid him but he kept insisting me to give him cash. Not only that but My driver got lost and went the wrong direction and ended up having to pay toll because of his mistake. I ended up having to get charged for it. When I brought this up to customer service all they said was "sorry" and They wouldn't reimburse me my money.
You're better off using another driving service app if you want a smooth ride to your destination. This was the worse and most uncomfortable ride I have ever been on.
Payment options inconsistent 3/5
The app has a tendency to delete credit cards or randomly choose cash payment
Grab Vietnam 4/5
Great app. Cảm ơn các bạn nhiều. Tuy nhiên có thể thay đổi cách nhập mã KM dc không ạ? Mình thích đi grab nhưng mỗi lần nhập mã phải tìm nó trong notification, gõ lại từng chuyến một khá bất tiện. Nếu ko kĩ điều khoản mất công gõ mà ko apply dc nữa. Có thể nào cho mình lưu mã sẵn và tự áp dụng lên các chuyến không? Mình sẽ đi grab mãi mãi nếu có tính năng này : )) thanks for having endorsed VietPride.
Can’t get a driver. Too expensive 1/5
I am always having issues getting drivers. I have to run it 7-12 times before I get a driver. I have been using uber mostly because typically Uber has been cheaper than Grab with promotions. They really need to resolve those issues.
Good service 5/5
By R in Saigon
We have used Grab several times. Good service. Good prices. Good drivers. Comfortable cars
Reliable and Efficient 5/5
Happy Grab is doing well and succeeding. So much better than lining Travis' pockets.
Really Great App with a few shortcomings 4/5
Love many features of the app: Just Grab is great, car options are very diverse, and love the ability to add multiple destinations for a trip. Grab also has a very easy messaging interface, and seemingly better GPS than Uber. Plus, the reward program is AWESOME.
The one major objection is that you can't cancel a request once made and before a car is assigned. The only way to TRY to cancel a request is to shut down the app and even then I still sometimes get assigned a car after the app has been closed. You can only cancel once a car is assigned, which you get penalised for - this seems a bit unfair. Uber allows you to cancel mid-request which is helpful on both the passenger and driver side.
Also, it would be great to see an ETA during the trip as Uber has. To know my ETA with Grab I have to track on my own by GPS.
Good service 4/5
Grab is much much easier to use than other taxi services in Myanmar but sometimes it is difficult to write your address or pick up place due to the auto-fill in the app.
Great for Indonesia & The Philippines 5/5
Worked great in Manila, Cebu, and Bali. No problems. Easily found each address we were at/going to and drivers were quick and polite. PLEASE expand to China ☺️
Like Uber 3/5
Similar to Uber but harder to get a car most times. I like the promotions because without it it tends to be more expensive than Uber
By Hoang quy
Thỉnh thoảng chọn lái xe không tiện đường đón khách
Mantab keren 5/5
It's solid 4/5
By Hanoi Family
I like a few aspects here better than uber. Locally they have a stronger team. The app is a tad better at finding local addresses. If you're in Viet Nam this is more efficient.
The location services are responsive. And somehow they manage their drivers well.
By phong Kami
Gud app. Make improvement everytime
Good app and service 5/5
I love your service. I hope it will be improved further with many promotions and discount codes. Thank you.
Slow matching 2/5
Slow to match, every person who picks us up seems confused as to where we are or where we want to go even though I input the exact address. Also have a problem with drivers canceling, at least 40% cancel. --- however, it does beat the prices of a taxi in Phuket Thailand. Sooooo it is what it is
I'm a fan! 4/5
Definitely superior to uber - highly recommend!
To grab service gratitution 5/5
By Shane Htet Phyo
Very nice application.It is convenient and price tags are appropriate.And also very thankful promotions.
A grade app. So easy to go wherever we want. Thanks for promo code
very convenient 5/5
It's really good to have some app like GRAB.. really Useful
Big help 5/5
Great service 5/5
By Jose syahrudin
Grab Pay - what happened?? 4/5
By Bandung Family
We use grab all the time and we are please with the ease of use for the app and the polite drivers (most of the time). But something changed with grab pay and now the top up option does not appear with our mandiri mobile banking. Also for the first time grab will not accept my mandiri debit card. Hope there is resolution soon!
The best ride sharing app 5/5
Love the product and focus on users and drivers
Can't seem to change my location 2/5
After setting the destination, realised that the current location was inaccurate. Tried to update it but cannot seem to be able to do it. Can do that on the Uber app. App seems clunky.
Not as east to use as Uber - hard to find the camcel option 1/5
Not so easy to find the cancel button.
Good application 5/5
By Ahmad zamin
Nice and good
Bad drivers 1/5
I've had too many drivers just drive away from me when they don't like the trip rather than picking me up. They ignore calls and texts hoping that I cancel the booking as I wait over 15 min for them to come. Scam artists. Why are Uber drivers more professional?
Nice Apps 5/5
Great app with minor faults. 4/5
Just needed some modification on real time Map Updates, the refresh of drivers' location seems sluggish sometimes. Most of the drivers are friendly, and cool.
By Amanda juu
GREAT JOB! 5/5
Everything are fine! Very simple and easy to use.
Very good and excellent service 5/5
I'm very happy to use this app because of the service. Very useful app and the company service is giving pleasant service