unsatisfactory DO NOT RECOMMEND TO ANYONE 1/5
By andrew, 21
i bought the green dot card for a simple online transaction and not only has this card been a waste of my time, i still havent found a way to use the money i put on the card!!! not only do i feel like i have been robbed of my money, i have to go to every length to figure out what i can possibly do with this card (hence why im downloading the app!!). if i could rate green dot 0 stars i would.
I like the app 5/5
By pasda blunt
I can send and I will receive money back if the recipient does not accept it.
HIGH FEE’s; HORRIBLE CHECK SCANNER 1/5
GREEN DOT IS A GOOD COMPANY BUT CHARGE VERY EXCESSIVE FEES FOR EVERYTHING EXCEPT THE AIR WE BREATHE.
I HAVE USED SEVERAL ONLINE BANKS AND AT LEAST 5 THAT HANDLED MOBILE CHECK DEPOSITS AND HAVE ALWAYS BEEN HAPPY WITH THE PROCESS. THEN YOU HAVE GREEN DOT, WHO SAYS THEY HAVE MOBILE DEPOSITS. MY GREENDOT ACCOUNT IS JUST OVER A YEAR OLD AND THEY REJECTED ALL 73 CHECKS I ATTEMPTED TO DEPOSIT. ***THEY DON’T HAVE MOBILE DEPOSITS***
Bull shii smh 1/5
By Vine is bae
I bought a card earlier today to do online shopping and it keeps on saying my card is declined 😑
Love it! 4/5
Made my first deposit by using my phone. Very easy to use. The only complaint is the fees.
"Use Everywhere" is an invalid statement 1/5
I highly recommend to NOT use greendot in ANY way. I bought my card yesterday and loaded it, and they already took the monthly fee AND my card can't make any purchases. Thanks for taking my money.
Love the convenience
Won't download and keeps taking money from my account without any transactions being made.
I NEED SO HELP 5/5
By Dawn dz
i put money into my account and it says on the websit i can shop online and that i am about to use my card after is it registered. my card is registered and it tells me i have money in my account but it won’t let me shop online i need help and the app won’t let me log in i have to log in on my computer I JUST DONT UNDERSTAND
Great app, great improvements! 5/5
Update: Greendot has done a lot to address not only my concerns but many of the other concerns in the iOS community. I’m raising my rating and recommending this service and app.
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So the app works great, at least for me, just as advertised. I had some issues with Greendot support and their general business practices but those have since been resolved so I’m raising my rating from one star to three. I’ll keep watching the service and if it remains consistently good I will raise it again.
Thank you 5/5
For me you are the best and very useful!
By help wanted/:
I try to go out at gas stations and Kroger and such and my magnetic strip in my card is no longer getting read. So I look all over the website- no help button- so o try the app, same thing cant contact. So I call customer service and they can't help me either! All I need is a replacement card! I know all it cost is 5$. Need to switch over to something more reliable.
Online banking 5/5
Fast and easy, best one so far to get things done, systems go down but are back up within an hr...!!!!
App is horrible 1/5
The app is so bad, never works!
I don't know what they're talking about but.. 5/5
I love this card. Wayyyyy better than the bank.
App better than web 5/5
By Photography Lover❣
It's just like my capital one app. You can send money from the app, you can pay bills from the app, request a secured card. It's awesome. No glitches, & you can even sign in with you fingerprint (iPhone).
Will not allow me to deposit my check onto my card! It keeps saying try again later!
Fantastic App and Cards 5/5
I love Greendot, it's amazing. Fantastic alternative to a checking account. The app is super easy to use and gives you a lot of great features. I love the bill pay feature
Love It 5/5
By lil mama 154
Amazing Cash back rate
Easy use for purchases
Love the 2 day early pay 😁
No overdraft fees
More compatible with other payment options and wallets, such as ApplePay, and other online resources
Best app easy to use 5/5
Best bank without bank. I don't even know why I used a regular one. Super easy. Never have to question anything. Also my direct deposit comes 2 days early. Thanks green dot
It works 5/5
App does everything I need it to
Great App 5/5
I really haven't had any serious issues with his card. I am able to send money and pay bills. I get my direct deposit a day early which is VERY helpful and I am able to quick balance checks.
Check Deposit 5/5
Love this app!
False Advertising 1/5
I bought this card because the package specifically said you could send money to another GreenDot card holder. After loading and registering the card, I didn't see that feature on the website or the app; so I called customer service and was told that feature had been discontinued; so this card is useless to me. This is the same company that owns Walmart Money Card. Every time I've ever called customer service, I've never gotten someone who could speak English; so I assume this if one of those companies whose customers service agents are in India or Bangladesh, or some other place on the other side of the world.
Deposits checks via photo - yeah right 1/5
I have taken picture of several checks over the time I had green dot. Each check unfortunately couldn't go through unless it was for a small minimal amount. You call and speak to someone who doesn't even know the parameters of how their system works. If you don't know don't offer it. I take the checks to a bank and they all go through fine no issues. Even took some to cash checking place to see if any issues with them. Nada. But apparently GreenDot doesn't smh. I don't recommend a company that can't answer or explain something they offer
By The Grandiva
I have a notification on my app but when I log in to see what it is, there's nothing. I've removed the app then downloaded again twice. I've made sure I'm using the correct version & everything. Please check this out asap! Otherwise, useful app. Thank you.
I have had really no problems with this app.
Isn't functional 2/5
Sure I can check my balance, but trying to deposit a check with a picture doesn't work, trying to set up auto pay bills doesn't work. Nothing where you have to verify your email works because you can't verify your email! It will send you the code but then it says there is a problem and to try back later. I've done this now 30+ times even called green dot. They EMAILED me and told me there was no problem but it still doesn't work. Good thing this app is free...
Pay a Friend 4/5
By I'll keep giving it a try
App got even better when the pay a friend feature was added. But I haven't been able to use it the past 2 days. Hope this feature was not removed and it's just a bug.
Extremely user friendly, it's great app. I haven't experienced any issues to date.
App Never Connects 1/5
I haven't been able to use this app yet. Always says unable to connect try again later. 😡. STILL unable to sign in. Have reinstalled 3 times. Help!!! Can't get past the Steve Harvey screen.
Problems with notifications 1/5
It always shows the red circle over the app indicating a notification and it will not go away. I've deleted and redownloaded the app restarted my phone deleted all notifications and nothing gets rid of it and when you go to the app support button in the App Store it just takes you to safari to login to your account and that's it.
Millianne Indalecio 5/5
So Far I've been having a great experience with Green Dot No issues what's so ever 😍💕
Great app 5/5
I use this app daily and love the easiness of it.
Terrible photo deposit 1/5
By Six two zee
I wanted to use this account as my main bank account, but none of the checks I tried to deposit our excepted. Extremely inconvenient.
Not so great 1/5
Not so great phone customer service during an incident where my card number was used for fraudulent transactions..... still await a refund of fraudulent charges
By Ruggaman music
Love this app easy to use
Loving this 5/5
Great features allows for people with no way of banking keep money flowing.
I like it very much. 5/5
Easy to use. Like it 2 thumbs
So much easier 5/5
By Prince Robbie
I'm thrilled about the app. I can check my balance, purchases and send money and pay bills now from my phone. Simple. Perfect.
App doesn't work as advertised 5/5
I got this card because the packaging says you can deposit checks from your phone. However, there is no way to do it! That feature is gone!!! 😡
Very disappointed with the poor service given 1/5
By parker hanso
I hate how the system work for this I had lost $55 on a cancelled order that will not return onto the card so if I could give zero stars I would but I can't so this is so stupid don't even waste your time with this company
GD Cash Back 5/5
Really convenient 5/5
Love this card and the app works really well! Wish it had a savings account option so I could put away some money for emergencies or a future purchase but I like how easy it is to be able to reload the card if I ever want to make a purchase online. The app shows all my transactions and has helpful tips and links which is nice. Overall very pleased with this card and app.
By Malone 400
I like it and I love the green dot card.
Happy customer!! 5/5
Very happy with Green Dot and the app!!!
The App has been fixed 5/5
It took awhile, but GreenDot app is now user friendly. Thank you for reworking the format.