App better than web 5/5
By Photography Lover❣
It's just like my capital one app. You can send money from the app, you can pay bills from the app, request a secured card. It's awesome. No glitches, & you can even sign in with you fingerprint (iPhone).
Will not allow me to deposit my check onto my card! It keeps saying try again later!
Fantastic App and Cards 5/5
I love Greendot, it's amazing. Fantastic alternative to a checking account. The app is super easy to use and gives you a lot of great features. I love the bill pay feature
Love It 5/5
By lil mama 154
Amazing Cash back rate
Easy use for purchases
Love the 2 day early pay 😁
No overdraft fees
More compatible with other payment options and wallets, such as ApplePay, and other online resources
Best app easy to use 5/5
Best bank without bank. I don't even know why I used a regular one. Super easy. Never have to question anything. Also my direct deposit comes 2 days early. Thanks green dot
It works 5/5
App does everything I need it to
Great App 5/5
I really haven't had any serious issues with his card. I am able to send money and pay bills. I get my direct deposit a day early which is VERY helpful and I am able to quick balance checks.
Check Deposit 5/5
Love this app!
False Advertising 1/5
I bought this card because the package specifically said you could send money to another GreenDot card holder. After loading and registering the card, I didn't see that feature on the website or the app; so I called customer service and was told that feature had been discontinued; so this card is useless to me. This is the same company that owns Walmart Money Card. Every time I've ever called customer service, I've never gotten someone who could speak English; so I assume this if one of those companies whose customers service agents are in India or Bangladesh, or some other place on the other side of the world.
Deposits checks via photo - yeah right 1/5
I have taken picture of several checks over the time I had green dot. Each check unfortunately couldn't go through unless it was for a small minimal amount. You call and speak to someone who doesn't even know the parameters of how their system works. If you don't know don't offer it. I take the checks to a bank and they all go through fine no issues. Even took some to cash checking place to see if any issues with them. Nada. But apparently GreenDot doesn't smh. I don't recommend a company that can't answer or explain something they offer
By The Grandiva
I have a notification on my app but when I log in to see what it is, there's nothing. I've removed the app then downloaded again twice. I've made sure I'm using the correct version & everything. Please check this out asap! Otherwise, useful app. Thank you.
I have had really no problems with this app.
Isn't functional 2/5
Sure I can check my balance, but trying to deposit a check with a picture doesn't work, trying to set up auto pay bills doesn't work. Nothing where you have to verify your email works because you can't verify your email! It will send you the code but then it says there is a problem and to try back later. I've done this now 30+ times even called green dot. They EMAILED me and told me there was no problem but it still doesn't work. Good thing this app is free...
Pay a Friend 4/5
By I'll keep giving it a try
App got even better when the pay a friend feature was added. But I haven't been able to use it the past 2 days. Hope this feature was not removed and it's just a bug.
Extremely user friendly, it's great app. I haven't experienced any issues to date.
App Never Connects 1/5
I haven't been able to use this app yet. Always says unable to connect try again later. 😡. STILL unable to sign in. Have reinstalled 3 times. Help!!! Can't get past the Steve Harvey screen.
Problems with notifications 1/5
It always shows the red circle over the app indicating a notification and it will not go away. I've deleted and redownloaded the app restarted my phone deleted all notifications and nothing gets rid of it and when you go to the app support button in the App Store it just takes you to safari to login to your account and that's it.
Millianne Indalecio 5/5
So Far I've been having a great experience with Green Dot No issues what's so ever 😍💕
Great app 5/5
I use this app daily and love the easiness of it.
Terrible photo deposit 1/5
By Six two zee
I wanted to use this account as my main bank account, but none of the checks I tried to deposit our excepted. Extremely inconvenient.
Not so great 1/5
Not so great phone customer service during an incident where my card number was used for fraudulent transactions..... still await a refund of fraudulent charges
By Ruggaman music
Love this app easy to use
Loving this 5/5
Great features allows for people with no way of banking keep money flowing.
I like it very much. 5/5
Easy to use. Like it 2 thumbs
So much easier 5/5
By Prince Robbie
I'm thrilled about the app. I can check my balance, purchases and send money and pay bills now from my phone. Simple. Perfect.
App doesn't work as advertised 5/5
I got this card because the packaging says you can deposit checks from your phone. However, there is no way to do it! That feature is gone!!! 😡
Very disappointed with the poor service given 1/5
By parker hanso
I hate how the system work for this I had lost $55 on a cancelled order that will not return onto the card so if I could give zero stars I would but I can't so this is so stupid don't even waste your time with this company
GD Cash Back 5/5
Really convenient 5/5
Love this card and the app works really well! Wish it had a savings account option so I could put away some money for emergencies or a future purchase but I like how easy it is to be able to reload the card if I ever want to make a purchase online. The app shows all my transactions and has helpful tips and links which is nice. Overall very pleased with this card and app.
By Malone 400
I like it and I love the green dot card.
Happy customer!! 5/5
Very happy with Green Dot and the app!!!
The App has been fixed 5/5
It took awhile, but GreenDot app is now user friendly. Thank you for reworking the format.
Happy 3 year Customer 5/5
By Mrs Quinerly
I've used green dot for 3 years now I've had a few issues but overall I'm happy with the service rendered and I'd recommend green dot to whom ever will listen. I use it to pay bills and direct deposit I get paid 1 day earlier.
App is horrible 1/5
This all works once every 20 times
Good app no problems 4/5
I have been using this app for over a year and haven't had any problems with it. Don't know why people are having problems with log in. I have iphone 7 and the touch id works great so you don't need to type in the password
Not working now 1/5
By Token 510
Did like the whole set up but the app? Useless I've re installed it 4 different times on my iPhone 6 always tells me can't connect to the internet and then half the time customer support doesn't work either . Thanks for giving us sense of security when it comes to our money, yup locked up so tight we can't even check balance half the time
Total scammer 1/5
My wife received a Refund from Apple with proof but greendot refuses to admit it. 70 dollars may not be much but I'm set out to cost this company 70000$ in lost sales. Please research GreenDot before you use them. GreenDot can suk my toes Donald Carter 3047867416
Scammed me out of $7.95 1/5
It says my card is reloadable. Okay perfect so I put $70 on my card. I sign it up online and it says that it isn't reloadable and I am paying $7.95 every month or every purchase. IT NEVER SAID THAT ON THE PAPERWORK. I called the number and there was NO option to talk to any customer service. I am VERY displeased with this situation. I don't understand why this stuff has to be so complicated!
Your app is the dumbest thing on my smart phone cuz it don't work 1/5
By Try this game plz
I'm erasing this app because it's a waste. I hope you didn't pay to have someone creat this app. It doesn't allow you can to do anything
Update failed. Now I cannot log in 2/5
Please fix asap
Love usually, but 1/5
Love the convenience, but it's not convenient when it won't let me log in to check my balance. Needs update.
Update fail 1/5
I can't log in now.
Bad service 1/5
I would never recommend anyone to get a green dot! I put 450.00$ on a prepaid card I purchased from dollar general and their website and phone lines w
One let me activate my card.
I love Green Dot but the app won't let me log in
No problems here :) 5/5
I have yet to run into any issues w/ my greendot card(s). Happy customer, and hoping this 'relationship' continues to be a happy one!
It's not letting me log back in. I was using the finger print log in but that disappeared one day
Logging on 1/5
The app looked pretty cool from what I've read and looks like it'll make the process of doing things alot easier but when trying to log in, it says that the information doesn't match what they have on file.