A+++ Super Great Company !!! 5/5
I work for GrubHub. Surprised me when I met an UberEats Driver for the Same Restaurant she was wondering how was my Experience with GrubHub I Told her They're Very Mindful of Their Drivers. Customer Service waits are Short Very Polite. Definitely Recommend this Company to anyone
The beat customer service! 5/5
By Bills J.
I've ordered about 2 times or so from Phoenix and Portland. Had only one time where food was not delivered but not grubs fault. I called them and they took care of it immediately. Thanks GH for great service. I know that the performance of restaurants are not within your control. Please keep adding more restaurants. Thanks for listening.
Life Saver 5/5
Love this app. Use it all the time while we're in the process of moving and when I'm traveling and it's too late to venture out.
Bad service 1/5
They don't really care about there customers. I tried to get them to give me my food all they did was give me a false promo they expired after two seconds. NEVER USING AGAIN!!
Order and re-order 5/5
Super simple and convenient dont even have to get out of bed 😁
Life saver 5/5
This app has saved so many innocent men from my hangry self. When I'm hungry I feast on the flesh of the innocent and this helped.
Solid App 5/5
Grub Hub when you're in a hurry 5/5
Love the app takes the search out of delivery, already has the Restaurants listed so you don't have to search. Great app
Great but not perfect. 4/5
By Ludovico Einaudi
Great idea. I just wish they add more of my favorite places.
Ah. Some. 5/5
Use it all the time. And never any issues. Love GH. Thank u. I would prolly die from starvation with out you. Lol!. Thank you.:)!
I like the app 4/5
It works very well for me. Would be nice to print receipt.
Great app! 5/5
Great app, very easy to use
By A solo
Very easy to use and such a convenience
By Brittany from rhode island
I love this app.
Best food delivery app for Aventura 5/5
By Samper FL
Works well, so far all orders on time, no errors
By Janelle A
It's fantastic when you can order from your bed and have it delivered right to your doorstep so you can avoid people :)
Too many canceled orders. 1/5
I like the service but many times you order will be canceled or changed.
Love it 5/5
By harrys mom
Love this app best thing ever
Thank God 5/5
App that delivers 5/5
No dud restaurants yet!
Worst Service Ever 1/5
I used the app a couple of times and they are very slow in delivery times, but since they deliver from some of my favorite places I was willing to still use it.
My last order with them I placed at 8:29pm from Chop't that closes at 9 pm. They estimated delivery between 9:10 and 9:23. After not arriving within that time I check status again and it is pushing it back to after 10pm. I call to make sure they picked up my order before they closed. The customer service was kind enough to check and contacted the driver who said he had not yet picked up the food. Then called the restaurant to make sure they were still there and they said they were. I told the customer service that I was disappointed and she suggested that I could talk with a supervisor.
HERE IS WHERE THINGS WENT REALLY WRONG. She was unconcerned and unapologetic. Instead of her taking control of the situation she kept asking with an annoyed tone "what would you like me to do? " I asked her what explanation she has for this pure customer service and she never answered and never apologized for the inconvenience.
For upper management: I don't know how much you spend on customer acquisition but it's not worth anything if you don't know how to retain them. I am deleting your app and I will for sure spread the word about your bad management and service.
Jacked up prices. 3/5
By KC LFO
Weekend orders jack up the minimum order to $20 -$40. I was going to order tonight (Wednesday) and not only is there a minimum order there is an additional fee $3.00 - $9.99. There goes the tip for the driver....
Love it! 5/5
This app is great
If you'd like to eat out (real food) but don't feel like going to sit in a restaurant this is the app for you! Excellent choices some more expensive than others so expect to pay $22 for a burger, a shake and some onion rings however it's going to be gourmet and delicious (not to mention delivered right to your door)!
Use it all the time, easy & fast
Great app 5/5
So convenient , my life is so much easier because of this app
Charged me for food and didn't deliver or refund 1/5
Placed an order late one night and about an hour after I received a phone call and text message from Grubhub saying the restaurant was closed and my money was going to be refund.
One month later today and no refund so I contacted them via chat today and they said they'll look into it.
I deleted this CRAP from my phone. Keep my $27.11. I hope you go out of business.
Good but buggy 2/5
When functional, it's great. However there are frustrating bugs that can ruin the whole ordering process. Example: Once a credit card has been entered, if that card has an error or mistake (wrong zip code, for example), you won't be able to add another card in its place; the only available option at this point is the PayPal option. You cannot correct this mistake without cancelling the order altogether.
Claims an hour delivery time. Is always at LEAST an hour and 45 with no acknowledgement of the extra time.
All my food dreams come true! 5/5
Love this app. I've never been disappointed.late night, early morning- it's spectacular.
Easy and traceable 5/5
I have been using for months, delivery and pick-up. Tons of options. Never had a problem. Food usually arrives or is ready ahead of time.
This app is awesome!! Love how it remembers my previous orders!
Easy Peasy!!! 5/5
Favorite app to order food on! 5/5
Love this app. Great variety of restaurants and better customer service than other apps I've used!
Ripped off 1/5
By The awesomeness keeps coming
I ordered from two places both were clothes was told I'd be reimbursed my money in 3-4 days. Was never given my money back and when I called they said it was the banks fault, but the bank never received any sort of notice saying that the order was cancelled. The lady put my on hold and then proceeded to hang up on me. I loved grubhub until this. 👋🏻
Worst Food Delivery App 1/5
By Alanoud km
I have had multiple incidents where the order gets canceled 10 minutes before it's Delivery time, which by any Delivery App standards is unacceptable. I have never received any compensation whenever my order got unexpectedly cancelled, not even a phone call to notify me. I don't advise anyone to download this app.
Doesn't work 1/5
By Blah 1111
I got the app and the whole time it said that none of the restaurants near me were closed. Obviously, they restaurants were open. So I deleted the app.
canceled order 1/5
By Trill Ronin
so I order food. and grubhub doesn't pick it up and deliver it. insteads cancels my order and doesn't deliver. called in to find out what was going and they said "our drivers didn't get the order". poor management and customer service.
Does what it should. Well. Doesn't crash. 5/5
By Ardent Tuz
You'll get addicted. Goodbye $$$. Hello yummy food!
They have a great customer service thank you grub hub! 5/5
By Eli .K.
App loses the order every time you leave it 2/5
By bad ending
I had to toggle from app to text to see what sides to order for my guests and every time the order was lost. So I had to reorder three times.
Awesome! Cheaper delivery than postmates and uber eats, customer service went out of their way to make sure the driver brought me change! I'll never use anything else, and they take cash!!! Excellent!!!!
Grub Hub 5/5
I love the Grub Hub app. It is wonderful to have such a wide choice of foods and have them come to the door.
Fast & Convenient 5/5
I love GrubHub - it opens up so many options for delivery instead of just pizza or Chinese. The app is super easy to use and sends updates to the progress of your order. There's a nice variety of restaurants (at least in my area), but wouldn't mind even more!
Glitchy app, TERRIBLE SERVICE 1/5
I used to love ordering from grubhub. Over the years, the quality of the company has deteriorated so much. I've had so many issues with this app and even more with the customer service and delivery. Do yourself a favor and USE ANY COMPANY BUT grubhub. Eat street, Courier, Postmates, UberEats, etc. They all have much better apps and integrity. I've worked in customer and food service for years, and I have never had as bad of an experience as I repeatedly had with Grubhub. I finally deleted this app and will never order from them again. I suggest you do the same.
Honestly I don't know what I did before I got this app. My friends call me the Grubhub girl because I can't go more than 5 minutes without referencing Grubhub. Just get it
Easy and Helpful 5/5
It's so nice to have access to quick, great food. I'm in the middle of moving and this app has helped keep variety and hot food in the house during packing!
Love this app 5/5
I work 7 days with this app I do not starve
Grubhub Rocks The Casbah... and the sherif don't like it 5/5
Love this app cuz I cannot cook. Without it I'd never eat. Thanks Grubhub! 😉✊️