Sound quality is poor. App is clunky. 1/5
Hard to hear someone when they are using the iOS app. If they are using the android app or pc, you can hear them fine.
By Jassie t
Needs some bug fixes or something and the quality is horrible sometimes depending one the area it could be better
Someone tried to initiate a video call. I declined it. But it kept trying to connect. I restarted my device and app. It still spun and spun trying to reconnect. I closed the app in frustration. The next morning I find it are up my entire data plan for the month. Droid phones beware.
Great great quality 5/5
By D :))
Awesome app to call cell phones and landlines in US and Canada
I got to face time my friend William for the first time!!! 5/5
I wanted to talk to people around the world and now I can!
Much Improved 4/5
The CallKit integration works well and has greatly improved the phone functionality. It's really convenient to have multiple phone numbers on a single phone by using Hangouts – great for small businesses.
A big help 5/5
At a time when I wasn't able to afford mobile services.
It how could con
Love it 5/5
The G voice integration is superb. Thanks team G. Go team A.
Great! Needs a little bit more improvement👍 4/5
I love this app! It helps me keep in touch with my friends even though I am switching schools.
Please add the following:
(1) PLEEASSE make a feature where you can see who is in a call without actually joining it to avoid incredibly awkward encounters with unwanted friends in your class...
(2) Make a feature to make it so nobody can see if you are active or not unless you select to show you are active. (It is annoying when you just want to read messages and somebody calls u because they see u r there, even though u dont want to talk)
(3) make a feature where you can show others your screen during a video chat like a screen recorder type of thing for calls
(4) KEEP UP THE GREAT WORK, GOOGLE
Love this app! I can text and call my daughter's android tablet from my iPhone.
Love it except "Answer On Locked Screen" won't work 5/5
Has anyone gotten "Answer on Locked Screen" to work?
Otherwise it's fantastic. I still have to use the Google Voice app for outgoing calls.
Net Neutrality Example 4/5
You can use it instead of your texting/calling service. Perfect example of why net neutrality must be tempered with smart policy that doesn't allow online companies to undercut telecom companies while using their infrastructure.
A awesome job 5/5
It helped me talk to my friends over summer
Overall good, but needs optimization 3/5
App lags BAD when in low power mode in a group chat.
Finally with callkit support! 5/5
Great call quality and prices. Could connect the call a little faster when replying and do a cleaner/less confusing UI. Also I would add multi conference.
AMAZING but… 4/5
This app is amazing! It has great new features. The only thing that is missing is originality. It's techinically the same as the other texting apps. I think they should add things that aren't on the rest. Besides that, it's a really great app!👍🏼🦄
Inconsistent notifications 4/5
Doesn't show missed voice call notification on app icon.
By Baba Farmer
Great messaging app that gives me multiple options of communication access to my whole family on multiple devices! Love it!
Bring back UI 3/5
Honestly the new format without transparent UI is too bulky. Why would they take away something that is so awesome and make it worse?! Other than that huge complaint, no complaints . Bring back UI - you'll lose a lot of users if you don't!
Solid all around 5/5
Great app to keep in contact with family who refuse to download newer and more contemporary social media. It's got all the features you would want and the call quality is second to none (maybe to Skype).
Love it 2/5
By Tim Drager
UPDATE ON JUNE 19, 2017
Echo is very bad on phone calls.
The other party says that there is a very annoying echo on their voice. This means that their voice is not being cancelled by the Hangouts software or server. Prior to my upgrading from the 1st generation iPad Pro 12.9 to the 2nd generation iPad Pro 12.9, there was no echo.
The echo can be prevented by using a headset or by pressing the mute button.
No echo is present on Apple's Facetime app. What happened to Hangouts echo cancellation?
We are going to use it for my 85 year-old parent's phone. My parents have dementia and receive 52 calls per week on their landline. We are porting this phone to Hangouts. Then all the family members can answer the phone calls.
Thank you Google!
Good app but have suggestions 3/5
It's a good app (especially with the addition of "Answer on lock screen") but can the below suggestions (in order of priority) be added to make it more functional:
1) Block spam voicemails. The GV app blocks spam calls and voicemails but the Hangouts app only blocks spam calls. The spam voicemails still get through!
2) Fix continued ringing after the other party has answered the call. Calls sometimes keep on ringing after the other party has answered which makes it impossible to hear them clearly!
3) Move the option for listening to call audio on loudspeaker from a submenu to the main screen like the default iOS Phone app.
4) Add ability to search content of Hangouts messages, GV SMS/MMS messages, and GV voicemails. Functionality is is Gmail but please add to Hangouts app.
5) Make an Apple Watch app to answer/place calls and send messages.
6) Add ability to send and receive videos.
7) Add ability to reorganize favorites list. Also allow Hangouts to remember the favorites that are selected after logging out or reinstalling.
By Rover that
It's okay in some parts of the app
Great app 5/5
This is a wonderful app to keep in contact with you (dark side) android friends.
It doesn't work as well as iMessage, but it works nicely.
Love google talk/hangouts 5/5
Confusing that google has so many different IMs. Which is still supported?
The BEST 4/5
By SOMETHING ?
Doesn't do the one thing it's designed to 1/5
Every single number I've tried hangs up immediately with "looks like no one was able to come" or some BS like that. It clearly didn't even attempt to make the call. Calling U.K. to US like I've done dozens of times before. With and without country code. With + or with 00. With wifi, and with data. Skype works fine, but that's not the number I want to use.
Used to work fine, now doesn't. Very disappointing for an app designed literally to make phone calls.
Best app 5/5
Lit app 5/5
By J.D 🇺🇸🇺🇸🇺🇸🇺🇸
I love this app because in the iPhone you can FaceTime people, but in the android they don't have this. So I can (FaceTime) basically with my android friends and iPhone. This is a great app. 😋😋😋😋😋
Plus you can text.
Hangouts Is Good 4/5
By Not a runner (yet)
Great app and love the access across platforms/devices.
Terrific app 5/5
By Another Dyslexic Reader
I have used Google Voice for years, and when Google hangouts came out I started using it. I like that I can receive and send phone calls, text messages, and photos with the app using my Google Voice Account. And, perhaps best of all Google Voice and hang out let me use my iPhone for free over Wi-Fi. When I need to, I used my cheap prepaid cell service, but I rarely have to do that. I haven't used any of my prepaid data in about four weeks. Thanks hangouts.
It's good 4/5
Does the job! Rarely annoying
Please fix this 4/5
By Bryan Raudales
Every time i do a voice call it doesn't ring but instead of ringing it do a noise that is loud
Drains the battery abnormally fast 1/5
Battery goes from 50% to less than 10% in two or three minutes. I have to use hangouts while charging. User experience could be better.
By Add me on Insta boyinblack_35
This app is great u can text FaceTime call and more. Also a bonus is that while you're calling u can use other apps.
Add Apple Watch App 4/5
Everything is good about this app except there is no Apple Watch app. I use my Apple Watch a lot and I liked if this happened.
By Frankiie B
This app is very good and very useful..
it's actually very efficient..
But it doesn't make sense that you can't use the app when you don't have enough storage on your phone ,that just seems really silly..that's why I gave it four stars ...so if they could figure out the whole storage issue I'll give five stars
You can always meet new people 5/5
the best thing thing to use hangouts is you can meet new people and if u have a friend online you can ask them "do u have hangouts?" if they say yes then u can use it if they say no then ask them to download it
A user. 5/5
I always use hangouts at work on my computer when I can't be on my phone at work! Love
Can no longer make outgoing calls 2/5
Ever since this last update I cannot make outgoing phone calls it doesn't ring at all just says "calling" then it says call couldn't be made or no one could make it.. Hangouts phone calling worked perfect before the last update
App breaks when switching from wifi to cellular 2/5
While sending something if I go from wifi off and using cellular to wifi on hangouts just breaks. I can receive messages, but I can send messages to the person I was sending something too. The image or message just sits there with a sending tag. This has happened to me twice no. Otherwise Hangouts is fantastic. It's just been this version.
Its Great 4/5
Its a great way for me to communicate with my friends since we don't live close to each other! With that being said it could be better, theres alot of bugs. Thanks!
Hangouts is awesome you always get to video call and text your friends even when they don't have a phone number it's awesome and a good way to get in contact with your friends. It cost no money and even if it did it would be worth it !!!🤑🤑
Ebb ejenejsjwbsksnb 5/5
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BBQ sauce 5/5
Great app! No ads, Just the ability to text. Would definitely recommend. Only problem is that people have to have to app to text, but that's understandable.
Hang outs 5/5
I use Hang Outs for customer service calls and I love it! Quality is great and uses very little data. It works right with my google mail so calls are easy. I highly recommend!
Great tool 5/5
By Great song.
It's great for when you need a quick phone call and want to chat with people because almost everyone has a gmail account. The video quality could be better but if we look at the big picture, it's a very helpful tool.
GREAT for checking in with friends and family domestically and internationally 5/5
By Mark S of Allentown, PA
I use to to chat with my daughter on the iPad at home while I'm at work, and I check in with my friends overseas from time to time. It handles video / text / audio brilliantly.
Begs for reviews. This app behavior is part of a larger app behavior that works against the user, such as the inane "shake device to send feedback" that cannot be disabled." Thanks google. Automatic one star rating. Ugh.