The app refuses to let me log in even after I reset my user name and password. What a joke.
This app is seriously and offensively bad.
Wish kids had separate account 3/5
Is there some way to put your children on a different account for the app?? I logged in through my provider , made a user name and logged into my phone.... my son wanted it too.. which he is to young for the late night collection and some movies ... so I put parental controls while on his phone... but they transfer to mine ... in order for me to watch the movie criminal activities I have to change the settings which will let him see “late night” or the same movie.. I’m stuck watching Pg
Verizon Fios Issues 2/5
By screw u uber
Once a month or so, the app logs me out and proceeds to tell me that my cable provider (fios) no longer exists, making it so I can’t log in. This usually lasts for a few days before it allows me to login with Verizon again. Otherwise a good app, but this infuriating glitch really makes me want to punch a wall.
Worst streaming app out there 1/5
Hire someone from Netflix so they can show you how it's done properly
By Evan 707
Black screen on launch
I like that everything on HBO is here, but it’s always a 50/50 gamble that it will run. And when I resume after a day, it bumps me back like 5 minutes.
Where do I register 1/5
It only tells to sign in but I haven register yet and won’t let me do it this is trash
App in need of updates 3/5
I like HBO Go but the app could be more user friendly. Sure you can add to your watch list but no history tracking. So I have to remember what episode I was on. Also anyone can see the “Late Night “ feature...anyone 👶. When the app looks like the set up like how Hulu or Netflix have it I will change my rating.
Can’t even sign in because when I try to, the app doesn’t allow me to choose my provider. It automatically routes me to the Spectrum login page... I don’t have spectrum. Fix please
Sign in loop... 😑 Sign in loop... 1/5
By Island Life
Broken again - When users try to select a provider the app will try to log you in with your home network (AT&T in my case). However, if you don’t use the automatic login good luck getting the app to work (I need to log in via DIRECTTV NOW) because you’ll be stuck in a loop and unable to access the “choose a provider “ option. I’ve tried every possible way around this and haven’t had any success except for when I delete the app and go through the whole login process again.
Seriously, how is this issue not solved?!? Let us stay logged in if we get lucky enough to access the sign in page. It's a battle more intense than anything on Game of Thrones trying to watch anything on this poor excuse for an entertainment app.
By Haha 1234577895789
So on Apple TV this app works just fine. However the mobile app has a few things that needs worked on lol. First of all, when I try to add things to my watch list it only does one episode at a time which is annoying and ridiculous because I want to watch more than just that episode! Second, when watching a tv show it doesn't auto play to the next episode which again is annoying and ridiculous! I love the shows they provide I enjoy their selection of movies but I don't like the way this app is constructed.
NOT WORKING !!!!! 1/5
app is not working when I go to sign in. I have uninstalled the app and reinstall serval times , still nothing . Please fix the issue .
Features request 4/5
HBO GO needs Multi-User Profiles
And Offline Viewing.
Won’t even open 1/5
It has never worked. App doesn’t even open. I just get a black screen.
Would give zero stars if I could. 1/5
HBO Go is a no go. I have HBO through my tv provider yet I get an error message EVERY time I try to sign in. I know my username and password are correct, I am able to login to my tv provider account with no problem. It doesn’t matter which device I try to log in from, iPad, PS4, Xbox, Roku, error message ELI-9000 every time. I have even deleted the app and downloaded again. Useless. I don’t know how this app even achieved its current 2.1 stars.
Works great 4/5
I really like this app now that it's been updated to support the iPhone X. The only thing missing now is, the ability to download movies for off-line viewing.
The app has issues allowing for problems when signing in. Glad the app is free to download because it only worked once for me.
Doesn’t work 1/5
Every time I try to use it I get a black screen and cannot access anything.
Would like to give it zero stars but that isn’t an option
Horrible app 1/5
It won’t let me sign-in. I put in the proper username/password and then all I get is a blank gray screen. Please fix your app HBO so that way people can continue to use the services they pay for.
HBO GO is great and has potential to be an amazing app. 4/5
I noticed a ton of 1 star reviews, which may be from earlier stages of this app, but as of right now the app works pretty well for my viewing needs. I’ve watched all of GOT and True Detective just by using this app and they worked very good. There are a few minor things but nothin to make me rage or delete the app. However, one really annoying thing is being logged out of my account from time to time, it’s a little frustrating because sometimes it will say the info is wrong when it’s not. Besides that I think this app deserve at least 4 stars. I love it.
GREAT APP, highly underrated!! 5/5
By Ser Don Ouellet
I’ve had HBO Go for a while and I see this app is rated as 2.1?!?!
In regards to the app, it’s great and aside from the rare dropped signal, HBO GO is as good as it gets for its kind! Please rate honestly!!
Problems getting past a black screen during a road trip 3/5
Gives me a black screen on loading. I have an iPhone X. It’s not working with it.
Update: OK it finally loaded so I can look up film I wanted to look for. Naturally HBO doesn’t have it. But at least I was able to finally get to the program after the black screen was interfering.
Forget Bingewatching 2/5
After you watch an episode, you have to search for the show all over again in order to watch the next episode. Not a big deal if you’re only watching 1 or 2 at a time but if you want to watch a season, it’s a giant pain. And why can’t you add an entire show to your watchlist. Who on Earth is gonna manually add each episode?? Even Starz has a better app and that’s a sad statement.
Thanks for breaking the login.
App no longer works on iPhone X 1/5
I am no longer able to use the app after upgrading to iPhone X. It crashed immediately with an error and prompts me to Try Again. I even deleted the app and redownloaded it to no avail.
No longer works 1/5
I’ve deleted and reinstalled the app as well as resetting my phone. All I get is an error message that the app will restart - which leads to the same error message.
Terrible interface 1/5
It would be nice to be able to read a brief summary of all the documentaries instead of just a screen shot or cover photo. Clumsy app, poorly designed and makes you sign in every time you want to watch something
Works completely fine 5/5
Reading all the reviews, I was doubtful. But on this old iPad 2 I just refurbished, this app works completely as hoped. No glitches at all. Searched for older series and easily found them. No complaints -- which is a rare thing these days.
This app buffer constantly. I can’t get through 1 show without it buffering over and over again. It’s definitely not my network either, as I use multiple streaming apps and this is the only one that does this.
Totally Stinko - Never Works 1/5
By Dad with an iPad
I have never been able to make this app work. I know I have my user info, password etc. all correct. HBO says the problem is with our cable/WiFi provider, Wowway. Wowway blames HBO. I believe Wowway because A. Their cable/WiFi/phone service has been outstanding for 15 years and B. All the other apps on my phone & iPad work just fine and C. Everybody else hates this weak, poorly-designed, non-functioning waste of time. Don’t get it!
By App stinks 2
The worst app ever it never connects and never lets me sign in. How about HBO worry about cistern service rather than just take our money
Terrible app 1/5
When you log in with FiOS, you get a blank page. HBO Support ignores requests. This app is pointless.
It works fantastic on my AppleTV for ondemand or when I travel. As always that depends on the Wi-Fi you have access to. But the app is easy to use and has their full library.
Not great on an iPhone X 1/5
The iPhone X Home Indicator stays on-screen and never disappears while watching any movies or tv shows. It’s a real problem and I can’t watch anything without being completely distracted by this user interface bug.
What happened? 1/5
I was able to access HBOGo on my phone and I pad for two years. Now I am asked to sign in again but they only give me Optimum as a provider. I use Fios and I cannot log in any,ore.
I deleted and reinstalled the app but Optimum is my only option. I give up.
I would love to watch movies but the app constantly crashes and freezes. I can’t stand having to deal with this. Fix the bugs I think we pay enough money for our subscription to have access to an application that works when we need it.
Black Screen 1/5
Updated app with iPhone 6. Black Screen only.
Follow up review: great app! 4/5
By Luke Ector
Thank you for optimizing for iPhone X! One thing I would like is push notifications for new seasons and movies released, so I don’t have to open the app just to see if anything new has released. Other then that, the app has a great over all flow and works very smoothly. Keep up the good work HBO!
Direct TV disconnect 1/5
I pay a lot to subscribe to HBO via Direct TV -- why can't you recognize my login info or, apparently, anyone else's AT&T info!? It seems as though an overpriced service would wish to fix a known problem quickly in order to maintain the satisfaction of their customer base. And to get higher ratings from said customer base.
Crashmeister GO 1/5
On the ipad this app crashes about every 2 minutes.
Other than that - ie other than it not working, not doing the one thing it's supposed to do - it's great
Zero stars 1/5
This app does not work on my iPad or Android. I've only gotten it to work once on mu iPhone. Do better HBO!
I wish I could give this app 0 stars 1/5
It is almost impossible to completely stream an entire episode of any 40+ minute tv show without some sort of mind-numbing technical error. I'm not sure if this is just for chromecast, but even so, it must be fixed. When watching Game of Thrones, the show will literally stop for at least a minute for every 10 seconds of content for ANY type of fight scene. I wish I could say this is just my WiFi but it's not because I've tested it on multiple different WiFis!!!!!! I've read other reviews and how an app this big can be such a complete failure is an embarrassment and poor reflection of the wants of the consumer vs the interests of a large company. Pathetic.
NOT WORKING 1/5
DOES NOT LET ME CONNECT TO MY TV PROVIDER. BRINGS TO ME TO A GREY SCREEN WHEN I TRY TO SIGN IN. PLEASE FIX.
This is the app your satisfied with, HBO? 1/5
This app is incredibly inconvenient. After each episode I watch I literally have to search for the show again and figure out with episode I left off on.
This app development is embarrassing. Period.
Doesn’t even let you sign in 1/5
I have been using this app for a while, and now all the sudden it glitches and quits whenever you try and sign in....BOOOO
Is it possible to give no stars? 1/5
After upgrading, app is stuck in portrait mode with no way to switch it back to landscape, and most series can't be found in search. Thanks for the "bug fixes"!
App won’t even let me open it. As soon as I click on it, it exits me out back to my home screen
By Don't like being forced!
APP STOPS WORKING. FIX IT
What’s going on? 2/5
It is not opening!! If it does...it blocking the program