Constantly have to log in still no improvement 1/5
This app kicks me off constantly and I have to log in over and over. The app also searches very slowly. The Netflix app is vastly superior (HBO) does have the great content which is the only reason to use this app.
Apple Tv 1/5
There is no way to sign with apple tv sign - the website saids DL the App, but once you do.. there are no instructions to sign on VIA APPLE TV
Glitched out 1/5
I was watching the show on my computer, but then I decided to go to the park and watch it through my phone. As I got to the park and opened the app ready to watch the show, it gives me an error saying that I'm streaming on too many devices. Ps I put my computer in sleeping mode. I came back home, logged out of the hbogo and gave it another shot on my phone. It still gives me the same error even though, I logged out on my pc and Re logged in on my phone. I even deleted the app and installed it again but to no avail. Same message saying that I'm streaming on too many devices 🙅🏻♂️
APP DOES NOT WORK!!! 1/5
Unable to logon. No login screen. DELETING APP!
Signs out constantly 1/5
I was using this app today the most I ever have. For no reason it signed me out, then let me sign in again, then signed me out. Seven times in a row it did this. Terrible.
Terrible interface. 1/5
Horrible app. Take notes from Netflix. Crashes all the time, doesn't resume from where you left off, doesn't have a list of "continue watching" or anything of the sort. Pathetic for today's technology
I love this App 5/5
I'm not sure about the rest of the reviews but I hardly ever have a problem streaming anything. I didn't have some trouble with games of thrones but it was only towards the season finale did it start messing up. I didn't take it personally only because everyone watches the game of throne and it was the flipping season finale! I give this app hands done 5 stars!! It's easy to use, a breeze to stream on the phone on lunch, or at home on the tv. I would recommend this app to everyone and anyone.
Piece of crap they try to charge for 1/5
March 2017: One of the few video players with skip forward functionality and controls from the player itself (audio output toggle, etc). For months it crashes a lot and freezes during playback, even with my wifi clocking at 78mbps. Would like to see an update, and Way too expensive to pay for this nonsense.
Update Sept 2017: Has gotten no better. Routinely crashes mid-playback with error "content not available". Stalls. Logs you out, or green screens. Still paying for 100mb speed, clocking over 70 most times. HBO directs you to your provider tech support, who knows and does nothing. Cleary an app problem, not cable or internet. I have had it with HBO.
Complete scam 1/5
Signed up for this for one month and it wants me to put in my TV provider. I don't have a TV provider. Can't seem to sign in without one, so I forgot about it then my card got charged 15 bucks. Do not download this. Save your money and stay away.
Impossibly Bad 1/5
It is impossible in the year 2017 to have a video app from a major networking corporation be the bad. Almost impressed, but overall, just disappointed.
mediocre at best 2/5
By clairebear shreads okemo
playback is hot garbage. rarely goes more than two minutes without freezing or skipping even on good wifi. everything else is fine i guess but pretty disappointing overall
Why are you making me sign in twice??? 1/5
By Film Score Nerd
I signed into a TV provider but it’s telling me to sign into the app every time. What the hell is the point of asking to access the TV provider??? It’s amazing how few ***** HBO gives about this app.
How can it be this bad? 2/5
HBO makes an insane amount of money and they can't hire a group of engineers to build a solid app? Very disappointing. Constant lockups, logging out my account, non functioning seek options while playing. The network error problem requires me to restart my phone to even have the ability to navigate the app again.
Can't sign in 1/5
By Dave Capra
Takes me straight to sign up flow but I already have an account.. so can't use. Seems related to a new app update?
Network Error 1/5
No matter how often I want to watch a show there's always "a problem connecting to the network. If I want to sit on the train and watch something on my iPhone it won't connect. Very frustrating and totally inconvenient for the purpose.
Total piece of Garbage 1/5
By Mister CCC
Does it matter what you post in the review? I think not, because HBO clearly doesn't care how bad this app is.
Spend some of that dragon money on a better app 1/5
iOS version locks up, loses its place, 5 clicks after a phone call and scrubbing through the episode to find your place. See if Netflix can help you with app design. Their app works great
Just bad!!!! 1/5
This app is just plain terrible. If I'm signing in with my tv provider, why on earth do you force me to create an HBO go username. 3 minutes with the app was all it took to screw up my blood pressure. Deleting this crap from my iPad.
Worst app ever 1/5
Deserves 0 stars.
I mean it works... 2/5
It works but that's about it. Commands lag. No automatic playing of next episode. Crashes often. Needs to be more user friendly. I use Xbox app and App Store app.
Amazon Provider 2/5
Is there a reason I cannot log on with my Amazon account? I pay money for the HBO subscription, what the heck is the problem? I should be able to watch it and down load shows/movie so whenever I don't have cell service or wifi. I can watch it!!! Come on HBO.... with all the money you get, the least you can do is have an amazing mobile app.
Can't sign in 1/5
By Spazz boy
The app is poor quality garbage, I have no trouble signing into my hbo go account on my computer but as soon as I put in the exact same information the app says it's wrong. I try a few times in case maybe I messed up going slower and making sure it's right and still no dice and I'm now locked out. Do not recommend this app, very poor quality and I would expect more from a company like HBO.
Used to work great 1/5
By Mitch Mendoza
This app used to be great. As of yesterday it can't verify my HBO subscription with DirecTV. Absolutely positive there's been an HBO charge for years on there.
No Verizon??? 1/5
I have HBO thru Verizon Fios but its not listed when I login to this app on my iPad. What's the deal?
Needs improvement ASAP 1/5
By rich homie yawn
I'm so glad I'm not the only person who has problems with this app! For a while, I thought it was just my phone acting up, but figured it couldn't be since I just got this phone two months ago (iPhone 7+). Chromecast & Apple TV connections are very poor! Going from landscape mode back to portrait doesn't work. I find myself rebooting the app a lot. Pleaaaase fix these issues HBO! I'm sure you guys can afford it.
Lord gimme patience 1/5
Spend more time resetting and cursing at the app than actually being able to watch anything. And when you do you better be multilingual because it switches languages at its contentment.
I was hoping for HBO On-The-Go 1/5
Im traveling and I wanted to be able to watch GoT from my mobile, but the app can't play HBO content for people who are on-the-go :(
Perhaps the app would work from my home? Maybe if I was seated directly in front of my TV?
In which case...wait for it...I wouldn't need the app.
I tried to get this thing to work for hours. I'm one of those people that has to get things to work if I try and I still can't believe how infuriating this app is. I got it to work on my iPhone, only to discover that I can't get it to work on any other device. User interface a joke. The app is awful awful awful. I would not recommend it to anyone who enjoys HBO programming.
Stopped finding providers 2/5
I used this app to catch up on HBO shows but now Verizon is no longer a provider option. Seems kind of a useless app now.
Ugh I was so irritated I wrote a review for the first time ever on a app 1/5
This is horrible with chromcast!!! And/ Or surround sound not sure yet. The sound is messed up it plays the music and other noises but doesn't play voices, there're muffled. This is an issue with my husbands phone and mine. we've gone through all the trouble shooting that hbo go recommends but I'm still unable to watch game of thrones it's been working fine till we got to season 4 and we've even tried playing an old episode we've previously seen and the noise issue persists.
A Nightmare 1/5
This is by far the most frustrating app I've ever used. It's a never ending loop of BS when trying to login on my iPhone. (Choose tv provider, Other TV Providers, Comcast Xfinity, then BACK to choose tv provider; and on and on it goes.....) It is especially irritating because if by some miracle you DO get logged in (usually only happens if you use a computer to log in, and the stars align) then it automatically logs you out after a couple weeks, forcing you to go through the WHOLE process again. I'm not sure if this issue is the fault of HBO or Xfinity, but judging by all the other 1 star reviews, I'd say it's the HBO GO app itself.
Please fix... 1/5
By Keaton Muggenburg
I know for a 100% fact that I have a subscription for HBO because I was quite literally inside AT&T when I added HBO to DIRECTV. When I log in with 100% correct log in information, it says "I am not authorized to use this web site" PLEASE FIX
hbo you should be embarrassed 1/5
even comcast has an app that plays sound when you use hdmi to monitor cable... it's been 4 months.
Still Buggy 2/5
I've been using this all day on my PS4 and it always freezes. I thought maybe this problem might be due to my internet provider, but when I decided to test it on Amazon Prime and Netflix accounts, I found that both of these were working fine. When I reloaded this app, it continued to freeze.
Offline viewing 1/5
By Blackjack junkie
Why can't I download content to watch offline? I can't always get a good signal to watch. I like apps that allow me to download and watch content offline.
SO ANNOYING 1/5
I can't even rewatch game of thrones because apparently the app can't handle casting to my TV.
IM NOT WATCHING ANYWHERE ELSE 2/5
I promise you I'm not watching HBO go anywhere else yet this app seems to think I am. It is incredibly frustrating.
No Spanish alternative language 2/5
By Titan de Bronce
I like this app but no SAP audio . I hope soon we can have that .
Recently Added 2/5
By Mrs. Cainam
Why is there no ability to view the recently added movies in app? There used to be. It feels like this app is intentionally made this way to make the user sift through the entire library. Please put it back.
Not sure what others complaining about but it works. Plays movies and shows what else do I need
Horrible app 1/5
You'd think a successful and established business could put together a functional app. Catch up with the times, HBO! It's slow, freezes, doesn't remember where you left off on a program, and you have to add episode series one at a time. Junk.
Too bad zero stars isn't possible.
Does not work 1/5
Won't even let me click on my TV provider to sign in. Keeps saying error. Delete.
It Was Briefly Amazing! 2/5
By Kimmy Faye 33
Hurricane Harvey allowed me time to binge up on GOT. We started out great and breezed through S1, but for some reason after several episodes the Chromecast connection is failing for my HBO-Go app. More updates coming?
Fix this 2/5
Every time I feel like getting on HBO to watch a movie I have to take an extra hour out of my time to sign in and I have everything right. I see people are having the same problem. PLEASE FIX THIS TERRIBLE APP!?!!?!?!?!
Connectivity issues 1/5
The connection cuts out multiple times when streaming and takes forever to get up and running again.
Will never connect 1/5
Almost every time I get an error message when I open the app saying that the app cannot connect to the internet, by I can still use the internet on other apps. Very frustrating.
No idea how well it works 1/5
I pay plenty for Xfinity and HBO. Unfortunately, on the iPhone app, Xfinity is not a listed service provider. Thankfully, however, it works on the Apple TV.
CRASH CITY SHOULD BE THE NAME:UPDATE 1/5
Zero stars is what they deserve right now for the mobile version. Used to be a good app, too bad. Doesn't even open on my phone. The apple TV version no problems. How about an update guys. The SHOWTIME ANYTIME APP blows this one away! UPDATE: BLACK SCREEN!!! Even worse than before. Because we pay our provider for HBO we don't get good app service. All the other premium movie apps work fine. EMBARRASSING HBO!!!
Crashes more than it works 1/5
Worst app ever. With a company as big as HBO, I don't know why they can't figure out how to make a stable app like their competitors. It works about 10% of the time. Otherwise it gives me error code 102, fatal error.
Does not play well with Vizio 1/5
The app streams without issue on my iPhone 7, but not when Chromecasting to a Vizio D-Series TV: It will play for 2 minutes, then crash in the TV. Very disappointing, as this seems to be the feature I really want to use the most