Add profiles! 2/5
Improvements can be made in the interface and profiles should DEFINITELY be added!
Thought i would give it a chance. 1/5
So the free trial is only for two minutes?
worst streaming app 1/5
By Some homie
This may be the first time I've ever actually written a review in 9 years of owning an apple device and it is just to say that this app is garbage. Get it together.
Looks terrible on iPhone X 2/5
The videos have black bars on all 4 sides!!
A tiny video in the middle of the screen 😕
Theres no new movies 1/5
All old movies....a couple new but I believe starz is a better app with way more good movies and it’s cheaper. This is $14 and doesn’t even have anything good on it. Don’t waste your money as soon as the trial ends I'm gone.
Error -10000 1/5
I subscribe through iTunes and I have never been able to use my iPhone app. Every time I attempt to log in I get an error -1000 and it won’t give me an option to reset my password. I can only use the Apple TV app.
Accessibility issues 3/5
Play back controls no longer identified by voiceover. Please fix. Previous versions were fine up until the last two or three
The app has improved immensely 5/5
By Tom Bouchard
The app used to have some problems when using Chromecast, but all of those issues are solved. The app works perfectly now, and HBO still has the best shows and movies. 👍🏼
My first review on anything ever but I'm very fed up with this App. It functions poorly. I've had constant issues trying to stream. I have better luck streaming my other apps and now I'm back to Netflix since this one won't work. Not worth the money I pay every month to be unable to enjoy it.
No turn off option for auto-play 2/5
Rating would improve if there was a way to turn off auto-play. If I fall asleep while watching an episode of a series, the episodes continue to play burning my home WiFi data and blowing through the episodes.
Casting does not work. Please fix bugs it’s been over a week.
Works Better update! 4/5
The app works a lot better with Chromecast now than it did before. No freezing or stopping and starting all over again as it previously did. If this app continues to work better, I will subscribe to it and cancel my cable.
Needs Work 1/5
By Movie Addict 24/7 365
Downloaded free App and subscribed to 1 month free of HBO. Now I can’t get the dam thing to play in my TV via Google Chrome-cast. I’ve followed all the trouble shooting steps and nothing. Good to know it was free upon initial subscription otherwise I’d be upset about paying for a product I can’t use as it states how it should work.
Needs iPhone X update!! 3/5
I’ve been happy enough with the app, but on my iPhone X the white bar on the bottom of the screen does not fade away after a few seconds, like it does for other video apps that work with the new iPhone. It’s extremely annoying & I hope they update the app soon. Also, I wish there were a way to reset the shows previously watched. I’m re-watching the prior season of game of thrones, but because I’ve already watched it the app won’t take me to the latest episode I just watched. Again, annoying.
Won’t connect to TV 1/5
HBO go connects to my vizio tv but not this app.
The app will not load movies. I have tried other apps and they are working just fine so it's not my tv or phone.
By Unlimited Play Option
This app is complete garbage. Why in the hell do people have such a difficult time programming tv apps. I’d be absolutely ashamed and embarrassed to have my name beside such an awful product
Worst app!!!!! 1/5
By Logistics girl
Every time I try to watch a show, it's grainy or blurry, and cuts off telling me that it's playing in audio mode only because my internet connection isn't strong enough. I want my money back!!
Basically unusable on iPhone X 1/5
A clunky app is made even worse on the iPhone X. Format is funky and program is unresponsive. Video cuts out constantly. Avoid.
EDIT: a) I appreciate the response from the developer because it shows they are listening. Sadly it’s just a link to all the stuff anyone with a modicum of knowledge would have already tried. It’s clear the app isn’t ready for the iPhone X. For the amount of people paying monthly for this app I’d much rather get an app update so it is ready for the iPhone X.
Very bad for streaming 2/5
In app download will be a good option
piece of $&)@ 2/5
PLEASE FIX THE CONTINUE WATCHING FEATURE!!! IT WON'T GET OFF MY SCREEN! IT SAYS I AM IN THE MIDDLE OF A SHOW I NEVER STARTED. MEANWHILE I CANT FIND THE SHOW I AM ACTUALLY WATCHING!
I CLICK EDIT AND DELETE AND SAVE AND IT STILL DOESN'T GO AWAY!
WHAT A PIECE OF $&@$ FOR SUCH AN EXPENSIVE SERVICE!!!!!
adding a star now that there is basic functionality like pause and rewind.
still wish it knew where i left off on shows so i don't have to hunt and guess which episode i am on.
how hard can it be to develop basic features like knowing where i left off in a series, pausing, rewinding, app not crashing? not worth the money!!
i've cancelled my subscription.
Hulu and Netflix are such better user experiences, for much less money.
mysterious errors, bad streaming, video stopping in the middle of a show.
"continue watching" feature is completely broken. it tells me I'm only partway through shows that I have completed weeks ago. unnecessarily clutters the screen. I tried to turn off the continue watching feature but it still displays.
also HBO Now does not keep track of where I am in a series. I can't pick up where I leave off. please try Netflix user experience for series. it is far more seamless. with HBO it is frustrating when I don't remember exactly which episode I saw, and I need to waste time watching again to find out where I left off.
This app is crap 1/5
Never ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever works, except sometimes it works for a little while.
Terrible Chromecast support 1/5
By Anonymous Ed
No ability to change the volume of the app when streaming to Chromecast. Even the HBO go app had this!
Doesn’t recognize my credentials through Apple TV 1/5
I can screen mirror the app from my iPhone, but I can’t access the app from my Apple TV. Every time I in my password, an error message appears.
I have to change my display settings to Never lock my phone in order to watch any show without interruption, otherwise it keeps dropping after 5 minutes.
I never had this issue until just recently.
I am sure it’s an easy fix! But I am not sure what party is responsible for the bug, Apple or HBO. It only on my Apple TV that I find the issue reoccurring with credential issues, and I am having difficulty navigating to find the answer.
Just worthless 1/5
I am not sure how all these terrible apps are making it to market when they clearly have not been vetted? Or is it just that they don’t care to put out a decent product anymore? This app and Hulu on Apple TV seem to be in a race to see whose developers are worse. Maybe the 2 sets of developers are the same people that designed the Apple TV remote control.
Good luck cancelling 1/5
Can't get help. Customer Service is non existent. Getting double billed and can't even cancel. Can't call anyone. DO NOT SIGN UP THRU THIS SERVICE!
Terrible performance and organization 1/5
This app crashes, reverts back to menu while in the middle of watching something and suffers from horrible layout/organization. There is no chance I will continue to pay for this after my free month expires.
Never works. 1/5
I’ve only been able to use this subscription successfully on my Xbox app. Constantly says there is an error when playing a show and to try back later. I’ve re installed the app numerous times and it hasn’t fixed the error.
CRASHES Waste of time 1/5
HBO NOW is consistently horrible on the Apple TV. It is extremely slow to come up and once you finally have an opportunity to select something to watch, it crashes. Then you need to start over again. Finally you'll just need to choose a different show to watch and hope that one doesn't crash too. But, when it does work it is pretty good.
Great app if you're really patient, have plenty of time to waist, and don't mind finding something different to watch after finding out that your first and second options crash.
Don’t do it 1/5
Have been billed the last three months even though I have cancelled twice. A nightmare.
Why not support Arabic 😢 4/5
Why not support Arabic 😢
Home bar iPhone X 1/5
The home bar is always visible on iPhone X. Other apps hide it for videos.
Terrible download speeds 1/5
It costs too much for so little. I have a 150 MB/s service and HBO pauses every few seconds while the data tries to catch up. It’s next to useless.
Was good 1/5
By Watch out1
Cancelled, pulling Luis CK's content is too far. He did something wrong. I didn't. Why do I have to suffer? Pull all the Weinstein movies you hypocrites. Thanks for nothing. See you for 7 weeks in 2018 and then never again. GOT is the last thing I will ever watch on HBO! Sac up you sorry reactionary losers.
Censorship is deplorable.... 1/5
HBO is going to lose a lot of customers with it’s censorship, Amazon Prime Video here come a lot of people!
TECH SUPPORT PLS READ, and everyone else, buyer beware 1/5
Ok, TS, I can give you the detail you’ve been asking everyone for. I downloaded the app. I entered my name, the email address associated with my Amazon account (the same one is associated with my Apple ID). I created a password for my HBO login. It prompted me for my Apple ID password. I tried once and got “Password Invalid,” so I tried to open another app to check my password. Unfortunately, the Apple ID pop-up requires you to acknowledge it - it won’t let you open another app, go back to your home page or anything. I don’t if that’s because of the way you guys call it, or if it does that anyway (Bad Apple! Bad! Go sit in a corner!).
So I hit cancel on the Apple ID password prompt. THIS IS ONE OF THE PROBLEMS. I would guess that the email address I’m using to create my HBO account has been reserved at this point in the process, and when I hit cancel without creating a password, my email is now “taken.” But since I didn’t create a password, I of course can’t log in.
So I found my Apple ID password, and tried again. I got the warning that my email has been taken and I have to use a new one. Not wishing to be stuck in the Dantean purgatory of inventing yet another email for yet another bad app, I decided to try yet again.
I canceled from that sign-up screen, and it took me to a “reactivate your account” page. What the heck, I tried it. I got prompted for my AppleID password, entered it correctly, and everything worked. Except of course that I had to “ reactivate” my account, so my “free trial” never happened, and I’ve been charged $15. So, not only is the sign-up process broken, but if you persevere, you get charged full price. THIS IS PROBLEM TWO.
Sooooo. Then I logged in. I searched for and found Game of Thrones. It will show me the home page for each of the 7 seasons. It will show me the individual episode thumbnails. But when I try to launch any episode, all of the thumbnails flash (like the entire thumbnail section of the screen is mapped to one “button”), and nothing else happens. When I use the “more” link to get to the individual episode home page, I still can’t launch. I rebooted my iPad. Same problem.
This is not even a beta product yet, because several of us prospective customers have had the same experience where we can’t even GET to your product.
BUT WAIT! I closed the app, reopened it, it took me to the “Restart your subscription” page, I entered my AppleID and this time it worked, 7 day trial and all.
Playback keeps buffering 1/5
Use this app on the Apple TV 4th gen. Has always been good until a 1-2 weeks ago. Now it takes forever to get titles to load and start playing. Once they start, they might play for 1 to 2 minutes before buffering. Plays a little more before buffering again for 3 minutes. Rinse and repeat. It’s not my network, and other streaming apps work without issue (Netflix, Showtime, iTunes movies). Please fix.
Worst Ever 1/5
By Nex Addo
I’ve used several streaming services. This is the absolute worst. Period. I’ve never seen anything so frustrating and so intentionally complicated. HBO should be embarrassed at this crap they have released.
No Live Boxing 1/5
Showtime now has live boxing through their app. It is a shame to pay the more expensive HBO subscription without equal service. I don’t want to watch the fights after they’ve happened. Are there plans to live stream boxing?
Awful on the X 1/5
By Wilmington Tim
Video can’t be expanded and has borders on all side. The grabber bar (home button replacement) is bright white and permanently on the screen while the video is playing. Really kills the immersion.
I was hoping for 4K/HDR and got this instead. App was mediocre on the 7, but it’s almost unusable on the X.
Please add iPhone X support and a continue watching section 3/5
I hate having to search for a show to keep watching it. Please add support for the iPhone X as well.
HBO now couldn’t watch 1/5
Some reason it just keeps freezing up and I got it to watch game of thrones , it freezes so often makes it unwatchable , not impressed , trying to figure out how to unsubscribe
While casting to Chromecast, the episode sits there “loading” the whole time while it plays on my TV and doesn’t allow me to do anything (pause, turn subtitles off, etc. I have to watch everything with subtitles because the app is always “loading” the episode. $15 a month for this?????
Time for Live 1/5
Make live shows live. Time to stop letting us be the neglected stepchild. Figure it out and MAKE IT HAPPEN!! ;)
Not great 2/5
Why do we get access to Overtime before we can watch Real Time with Bill Maher? This makes no sense because you can't watch overtime until you watch the actual episode, so are you purposefully trying to anger the people who are paying extra for this service?
Also, there's not enough good movies and shows to justify paying more than Netflix.
Also, the app forces you to use your tablet sideways in landscape mode... not a big deal, but slightly annoying.
Bottom line: when game of thrones ends, so does my subscription.
Absolutely horrid 1/5
Loads of bugs which they never fix.
My biggest problem is they don't have support to continue watching multiple shows.
Constantly freezes 1/5
My connection is great, it's just this app is absolutely horrendous. I cannot go two minutes without the app freezing and buffering, coming back to normal than freezing and buffering again. It's horrible. I just want to get what I'm paying for. I don't know why the developers couldn't just follow Netflix's lead on how to handle this situation. Very disappointed.
Layout suckage 🙄 2/5
Ok. I give it two stars because it does play the shows I like. Like Game of Thrones. But just don’t expect it to remember where you were in an episode if you end up closing the app out. Also if you put a show in the “watchlist” category, don’t expect the whole show and all its seasons to be in the watchlist suddenly. Oh no, it only puts just that one episode you have selected in the watchlist. Once you have watched it...... yup 🙃 you guessed it .... it clears the episode out and BAM nothing is left in yah watchlist. Now I will give a small handclap for them now adding a continue watching list, but you have to get into the watchlist to even continue watching something. Operating this on IOS devices is annoying and on my PlayStation as well. I mean I’m annoyed by this layout they have chosen and it’s not easy to use at all. You really have to want to watch a show to constantly have to search for the episodes. And yes there is a choice to continuing watching a season at the end of every episode, but if ur not paying attention when the credits roll.... don’t expect that it will automatically start the next episode lol. I’m paying $14.99 which is the same price anyone would pay for HBO on satellite and cable providers. But for the money I’m paying I expect a way better app especially from a long standing house hold name like HBO. Hire a better application graphics team or get the same ones back to the art board to re-work their layout.
Works Fine on My IPad; But No Watchlist 4/5
By Bull Brucer
I delayed getting this app due to the problems I read about. But I’ve not encountered any problems.
Pluses - I’ve used it for about 6 weeks (including binging two seasons of my fave shows), and experienced no crashes. The episodes always open up where I left them off.
Areas for Improvement - I do have to remember which episode to return to, but that’s pretty easy. Also, there is no watchlist queue. However, the impact of that is mitigated by the final area for improvement: there is actually very little content. It’s harder to discern that from seeing HBO’s cable schedule. However, when you scroll through all HBO’s content very quickly on the app, you realize there’s just not much there.
Absolutely terrible app. I literally have to search for everything I watch. Casting to chromecast is an absolute chore. I have to disconnect every time. The screen to control the stream disappears every time. Please consider burning this app and starting anew.