Give up, please 1/5
Every year before I have my doctors appointment I fire up this app to see what progress they’ve made. Long story short, they haven’t made any progress. This app is so full Of glitches and is so poorly designed I’m not even going to list them here. Instead I’ll suggest the developers just give up.
Confusing & hard to access 2/5
I am enrolled for one practice. When I try to add another practice, by either naming the provider or entering the practice code, it keeps sending me to a dead end. No luck in adding another provider, which is very frustrating, especially since I got an email saying I have new results posted. None show up in my original practice & I can’t register the other practice. Help!
Logon doesn’t work 1/5
Stuck I logon hell.
By Ollie C.
This app is a joke and not a funny one. Seriously, a pin? And no Touch ID? This app looks like something I would’ve used four years ago. I think it would be convenient and pleasant to use if it got updated. As is, it’s slow, clunky, and has crashed 5 times in the hour since downloading.
It’s great!!! 5/5
LOVE It!!!! Just moved to the area and getting established with the Drs. I work so it’s especially awesome. Can look at my appt. and results in 2 seconds and upload appointments to my phone calendar. Love It!!! Where has It been all these years!!!!!???
Great, informative app 5/5
This app does what it's supposed to do, and does it well. The reminders are helpful and having test results at your fingertips is quite useful when asking your PCP questions.
Send it out to some pros for development 1/5
Terrible circular procedure for signing up and logging in. Finally got through that by quitting and logging in. Supposed to be linked to the “Patient Portal” app but was assigned different ID and PW. Information from the hospital just muddied the waters. PP app will probably be my app of choice.
I tried to use this app to see a summary report from my doctor. A login error was displayed when I tried to look at my records after logging in, there were no medications listed, and it asked for my location, which it doesn’t need. Also the pin use on the app as opposed to a password on the website is confusing. Just use my fingerprint. It’s a pretty color, though.
Great app 5/5
Really helpful app. Very appreciative of the information it tracks for me
Very helpful app!! 5/5
By Smith Leveille
I like that it keeps track of my appointments and health information!!!
Good so far 4/5
This app does give me my info that my doc enters but I really wish it could show me info from all my docs. 😕
By Heaven Peace
Hello, Excellent 👍
The app never works 1/5
I can’t login. The app always says there is no internet connection, which isn’t true.
Absolutely convenient! 5/5
I appreciate many things about this app.
The opportunity to view my Rx..
As many views of my lab results and Dr. notes..
All in one place. Nice!
A great tool 5/5
This app is very user friendly. You can access your next appointments and see what medications you have been prescribed in the past as well as lab results.
Doesn’t show scrips or labs even though they show on the website. Keeps prompting me to link my account but then gives an error “already linked”.
Can’t set the password 1/5
Tried to set up my account through the app, it says my password is too weak. I used an app to generate the most bizarre password, but somehow it’s not good enough.
Frequent Yser 4/5
I would give it a 5 star but it listed my meds twice and some I could not erase. That is a real pain!
A terrible app 1/5
By Mark Ortom
This app is so bad it is hard to imagine how any self-respecting IT professional could select it for us for their hospital or medical practice.
For example, and just one example, the email creation process does not preserve paragraph breaks or offer any standard formatting tools. When my doctor receives my message it is just one big lump of text. One sentence after another without a paragraph break anywhere. Is this 1980??
Complete 💩 1/5
Apps like this is supposed to make your life easier rite?! A few weeks ago I changed from android to iOS, no big deal rite? I can’t log into the effing app because this app is registered with my Samsung that I don’t have anymore.. My Drs office is clueless when it comes to this app so doing as instructed ‘call your Drs office’ isn’t helpful.
Needs health kit support 1/5
By Nerdy engineer mom
Health Kit support including Apple Watch is a must have for any health related iPhone app. The app shows great promise but falls short due to this obvious shortcoming.
Ok for one dr. 3/5
I like this app ok if I just had one doctor. But, I cannot get it to add any of my specialist.
Incredible App! 5/5
I love the new app. It is so easy to login, very intuitive to use. Easy access to all my records. My lab and test results show up quickly and are easy to find. Easy to email my doctor. Love everything about it.
Great App 5/5
I really like this app - saves me a lot of time and calls when all I need is a test result or have a quick question for my doctor. Very convenient and helpful!
Lacks essential functions 2/5
Can’t request refills or appointments. Have to use different PC based portal. Bad choice for mobile app.
It’s OK 4/5
By Ed 15
I really enjoy using the app. However, with a person that has low vision it would be nice that there were darker colors and larger print. It’s hard to distinguish between the light blues in the white.
Healow is a great way to keep in contact 5/5
I love the Healow app, my daughter and my doctor both use this app and you can report to the Nurse any changes for the doctor. You can keep up with your medical charts. My daughter's doctor is great about responding on the app, when I have questions. It's just a great app for me to keep up with appointments as well. I love it!!!
This is about to the worst app I’ve ever seen. Nothing works. The login process is awful and if you forget a password, good luck changing it. I called the doctor’s office to complain and they told me that they’ve been having lots of problems. Ugh!
I like it 5/5
This patient portal app is very easy to use.
Updates for iOS 11? 3/5
It worked well until recently. I cannot pull up info majority of the time now. It’s constantly “loading”.
Look but don’t touch 1/5
I can’t log in to interact with my provider. I open it with my PIN and can see my prescriptions, one of which shows an outdated dosing strength. When I try to get deeper into my account to do more than look by logging in with my username and password, a box says, “Already linked! User is already linked with this account. Please try again with a different username and password.” (Really?)
Login process broken 1/5
Received email with temp password. Didn’t work. Checked to make sure I had correct username and reset password. Still doesn’t work. Was able to logon via computer by circumventing the password. Went to account settings and “successfully” reset password again. Still can’t log on.
It’s very helpful I can see everything I’d like to see except it doesn’t show lab results from the er.
Poor Design and Difficult Navigation 1/5
Likely one of the most difficult med apps I have ever had to use. I pride myself on figuring out apps throughly. This program constantly is telling me to log into the Dr. office portal. When trying to do so, I get an error of no portal registered. Try and link a portal and it errors out with the login is already linked to that portal. Frankly, this program needs to be redesigned. It search feature is inadequate, difficult to navigate and VERY slow person on a iOS7 device.
Please bear in mind, I rarely take the time to write a review. No review is a great app. You get a review, frustration is high and would rather not even deal with it. Sorry for the negativity, but need to be truthful too.
Doesn’t work with multiple providers 1/5
Spent hours re entering providers only for them not to show and when they did it didn’t show the appointments. This was after an email from them stating I had an appointment.
Waste of time. Junk app!!!
I have to reset my password every time I use this. It tells me every time I'm using the wrong password and I can't stay logged in!
Slightly useless 2/5
By Joseph La Mere
Why don’t you require providers to make all information available? Only 2 fields are provided. Not very useful. I can’t even see my height and weight. Contacting my provider won’t do much either, since there’s no request button, I have to talk to someone who has no idea how to fix it. Would be four stars with these revisions. Also why can’t you Touch ID to login?
Helpful tool to use 5/5
By Dave @ ME
I find this app helps me keep tracker of all my medical records and information plus allows me to e-mail my doctor to discuss an issue without bothering the nursing staff. Thank you
Seems promising, needs HealthKit support 3/5
By William R. Dickson
As far as the basics — viewing health records, checking appointments, etc., the app seems to work as expected. However, it’s disappointing that it can’t pull or push data to the Health app, which is the central repository for all health data on any iPhone. I’ve got a wealth of data being generated by the phone itself, and by my Watch, and Healow can’t feed it to my providers at all.
By Lux Libris
Since I’ve had this app.. I can say that it’s not smoothly operating, but it does ok an hopefully they will have it running properly at active time soon.
Crap App 1/5
Doctor info not accessible when searched or is wrong. My appointments are not tracked or logged by my provider. Cannot communicate with healthcare providers. WORTHLESS!!!
Needs a lot of work 1/5
If you have more than one provider and access via multiple devices, the setup is impossible. Worthless in the real world!
Ok but lacks some features 3/5
Should be able to read our own past sent messages...like the providers website portal does.
Apple Health Integration 4/5
Are there any plans to integrate our health records into the Apple Health app. Would love to see Healow have auto integration.
Don't find this to be helpful at all.
like the concept 3/5
does not work reliably all the time
Shocked how helpful it is!! 5/5
By Supernatural witch
I’ve only used this for about 3 mths. I have a TON of scripts due to nerve damage, high blood pressure and now liver issues because of the long term medications that I need. I never remember when I’ve made my next app & I always lose the cards. This has everything in one place. Finally!!! Plus my doctor’s office is able to answer day to day questions, refill non-narcotic medication and I am able to find out about past visits all together. I have a lot of health issues so I find this VERY helpful. If you are the same or have an elderly parent/family member this will make life so easy. Only 4 ⭐️ because I haven’t figured it all out.
What happened?? 1/5
This app used to work really well. All of my doctors refer me to it to use. Only now the only thing it does is show my some of my upcoming appointments. This is really frustrating. Is anyone trying to fix it?
There has to be a better app 2/5
Two major problems. Graphic design is terrible and light blue on a white background hard enough to see in daylight. Even worse for aging eyes. Second issue is that there appears to be no app for an iPad. I use it only because it is what my physician's group supports.