I keep getting invites for this, useless 1/5
By Bad puzzle
This app is not helpful when you have 4 people in your household to manage with doctors, prescriptions, follow ups, etc.
it’s frustrating when you can only register one person. Every other medical app I have I can see every person, all their payments, coverage, cards, etc.
This is not helpful as a parent!
Patient User 1/5
Not a fan.... the app is delayed in reflecting information emailed from the Healow system. Provides very little information. Lab results do not always fit the device screen, and are sometimes only partially viewable because of this formatting issue. It’s a nice idea for an app, but needs several bugs worked out to be worth utilizing.
Too bad, but simply doesn’t work on iPhone X 1/5
I downloaded & linked to my doctors office. I was able to log in, but once I left the app I was only able to get in with the numeric passcode once. There after entering the passcode did nothing. Then, when I hit Forgot Passcode to go to the login screen, the keyboard wouldn’t respond to any keystrokes. Killing, then restarting app didn’t work, nor did rebooting the iPhone. Since there was no way to enter the app, I deleted it. It’s a shame, because I’d much rather use the app than the website (which doesn’t even support the use of contractions in messages).
By 24/7 Grace
This app is not user friendly or accurate!
What's worse is that the doctors and personnel know it! Best to inform your doctors you want handwritten notes from your visit.
Great App 5/5
By Mike - Myrtle Beach, SC
Great App, useful tool for connecting With my physician and allowing me to be involved in my healthcare.
Like it A lot 5/5
So far it great, I get my results on here before the Dr. Office even calls. Plus all info is on here easy to find.
Useless Fecal Matter 1/5
Last week blood was drawn at Tidelands Waccamaw Family Medicine (Pawleys Island, SC) per Dr Schwartz. No Trace of this test is in the app.
Also, no matter what search I do within the app, the answer comes back with "No results", no matter how mundane the question (and believe me, I dumbed down the questions to the point that it was impossible not to return an answer). I find this app to be useless, and a complete waste of my time, as well as a HUGE waste of money for Tidelands Health. How about Tidelands not buying into crappy, useless apps, and lowering the price of healthcare?
Also, I can't believe someone gave this app 5-stars because they were happy with the office staff at a particular location. How can anyone leave a review for a piece of software that has ZERO to do with the app itself.
Good idea, poor execution 1/5
By Zvi Aranoff
I have this app on my phone because it’s used by my daughter’s pediatricians office. In theory, I could see on it appointments, medical information, communicate with the pediatrician, etc. In reality, however, I find this app to be completely useless. Either the problem is with the app itself, or with how it’s linked to my doctor’s website. Either way, messages don’t open up, I don’t see appointments, I can get records, etc. Basically, it doesn’t do anything it purports to do. For example, I can see on the app that my doctor replied to me, but the messages don’t open up. Or they take so long to open, that I get frustrated and just log on directly to my doctor’s website and read it there. As a result, I don’t actually use this app. I check it once in a while, to see if anything changed after an update, but I end up resorting directly to the doctor’s website.
Dr Jantin Daas And Staff 5/5
I Love My Doctor And His Amazing Staff but this App is the Sprinkles on Top of the Icing!! Amazing way to Communicate with my providers staff without leaving a brief message and waiting for a call back to get a real message to the Doctor then a call back, whew! LoveLoveLove!
Use wisely 2/5
I would (maybe) give this
App more stars but there’s never anything on here useful to me it a great concept but it doesn’t work if ur docs office doesn’t spend the time to put info in correctly or at all!!! Drops come back a month after you actually do them!?!?? “ here Mom look how great I was doing”?!?!???? Or I still am?!??? See that’s the problem. Suboxone has helped me save my life ! And I’m clean and sober but docs please keep
This app up to date it’s important and can mean the difference between life and death, a place to live, & or the “lie detector” factor👍👏🏻😉
Trackers Do Not Work 1/5
My Fitbit and quardio arm are connected, but healing does not collect data from either.
You can login once. Then never again. 1/5
Sign up was easy using the code and temporary password provide by my doctor’s office. Everything was going smoothly until it asks you to setup a new password. You enter the new password twice for confirmation and hit continue - “Please login with new password” - which doesn’t work. “Cannot connect to server”. Even went through the reset process and changed it again. The result: “Cannot connect to server”. The old (temporary) password does not work anymore (obviously) so... that’s that. Yay! Bravo! 😝
Needs a IPad version 1/5
The current app is an Ipone app which you run on your tablet. It also needs notifications. The Android and P.C. version are nicely designed. The app on IPad is terrible.
iOS health 4/5
By the Peggee
Very good app. Would be great if it included Apple Watch as Tracker.
Terrible connection issues 1/5
Neither the web site nor this app allow me to log in, as the web site gets hung up loading and the app says it can’t connect to the server, and this happens regardless of WiFi network or LTE, regardless of device, with no other problems with any other web site or app on either device I’m trying. These are some serious performance issues.
Apple Health App 3/5
Not a bad app, but would like to be able to port over my lab work and vitals to the Apple Health app for better tracking.
Doesn’t Support Apple Watch and HealthKit 2/5
By The SmacK
The medical info works for the most part, but not having Apple Watch and HealthKit support to link my data automatically is a huge letdown.
As of right now, the data syncing is completely useless on Apple devices.
Can I say ‘sucks’ here 1/5
For a service that can not afford to be wrong/off/inaccurate/ and a lot more, this service ‘sucks’ period. It is never correctly showing information, it is impossible to use, and there is no one I know of who can fix what is wrong. I officially give up trying to get it to work. Done!
Horrible app 1/5
I’ve tried for years to get this app to work without success. I enter my passcode and it lets me in for 2 seconds before asking for the passcode again and again. The one time I was able to access the info it was helpful. The other 20 plus time couldn’t get it to open with the passcode.
Wonderful resource 5/5
I love this app because I can use it to reference my health history for most everything. One great addition would be a history of my surgeries. Can you please add that capability?
Thanks for the app! It’s saved me many times when seeing doctors and they ask for certain dates, or lab results, etc. I know I can come here for my answers.
Dr Dovgan’s staff 5/5
By whiskey wendy
I LOVED Dr Dovgan’s staff! They were all very sweet kind, funny, and answered any questions that I had. I especially love Lisa. She was so cute and funny, and even hugged me because I was very nervous and was struggling with my words due to a head injury. I also had a very long ultrasound today that would normally make me bored and uncomfortable. I can’t remember my ultrasound nurse’s name, and I’m so sorry. But, she was wonderful. We laughed and joked the whole time, which made the time and my pain so much more bearable. There was also a sweet young man named Johnny, who, I believe, it was his first day training. The nurse was very patient with him, explained what she was doing to him, and allowed him to “practice” on my, which I didn’t mind at all. I could tell he was nervous, but she totally put him at ease, and we joked with him, and he seemed to loosen up and he was so awesome. Everyone in that office makes me feel at ease. They’re friendly and caring, as well as Dr Dovgan. I’m so glad I chose to come to that office. Thank you for helping me.
Great app 5/5
Perfect app for keeping up with appointments and sending messages for a quick response. With everything being paperless and no phone communication now, lol. This is great! No being on hold forever! All around love the app.
Worst patient portal I’ve ever use 1/5
The app is a joke start to think the doctor that uses this is a joke too
Use it Quite Frequently 4/5
I can use it to let my doctor know my condition, to ask for an appointment, or for anything related to my health. It is very helpful, especially when it’s so much harder to get a message to my doctor or ask a question via the phone, as their receptionist/phone operator stays quite busy all the time.
Utterly useless 1/5
The title says it all.
Good app for just information 3/5
Good app if you’re just looking for information. Wish you could schedule appointments with your actual doctor through this app
Do not trust this App 1/5
Does not sync to HealthKit. Does not let you add an Apple Watch as a tracker. Does not provide any developer support. Does not function properly for adding or removing medications. Does not send messages to your doctor. Does nothing.
Lab results 1/5
I do like this app except for looking at the lab work. It won’t let you see the whole thing
Almost useless 1/5
By Bill T2
I get an email from the Dr. Then after keying in the code I get to a screen with my Dr's name. After that it doesn't matter what I select, nothing happens. I am running this on an iPad air.
Does as advertised 5/5
Only been on it for 3 months. Keeps track of everything.
Bad app 1/5
This app is extremely difficult to use! You go back and forth from screen to screen never getting to the actual doctors site. I consider myself to be computer literate but than doesn’t help.
App Review 5/5
By Beaker The First
Great seeing all your doctor’s review and lab results!
Wonderful app! 4/5
By Coqui Gal
Best way to keep in touch with my doctor, keep track of meds and appointments.
I haven’t been able to use the app since iOS 11 came out. My phone is up to date, as well as the app. If I try to open it, it immediately crashes.
Bad app 1/5
Initial log in process not intuitive and numerous technical glitches makes process time consuming , convoluted, and frustrating
Pretty terrible 1/5
Rather tedious to navigate. Have to retype my city every time.
APP fails short 3/5
Using the portal on a PC has most of the items needed, However, the APP only allows send and receive mail but cannot show status that it was sent (no sent screen on the app)
Mail on the APP is General but does not designate physician in a multi practice setting.
IOS version on the iPhone and iPad does not allow rotation.
Both the APP and the portal shows all previous and current Rxs but does not differential between historical or current.
One of my physician change clinical service even though I can unlink the office I cannot delete from the APP. This might be confusing to a third party using my device at time of illness as the information on the unlinked physician is old and outdated and might result in a medical error.
Have contacted the developers in the past with suggestion of improvements and problems but they are not interested in improving the app based on end user only from the Medical staff prospective. I only use the PC version for most of my needs.
Nonexistent support 2/5
By Barbarosa Bullmastiffs
App is slow and clunky, support is not responsive, and overall right now it’s a waste of space. I will give it another chance since it may be the link to the Dr’s office but I expect an app like this to be able to talk to the EHR at the Dr’s.
Works, no problem, very helpful. 4/5
Works fine, very helpful.
A few small tweaks would be nice, some might be controlled by my doctors office. For example, sending message to doctor/office options could include more routing options.
Not great 1/5
Maybe my problem is with the office staff. I do get appointment reminders by email along with information on downloading the app and registering. Beyond that, the results are the first done after installing. I have other apps with various doctors that are always up to date.
Awesome App 5/5
I love this app...
App review 5/5
Great app. Very convenient. I love it !!!!
Great app 5/5
By pastor clint
This app tracks my appointments, my labs, my med's, and is great to have it all in one app. This great.
Can not login 1/5
By Thom Thom Thom
Ive tried to reset my password and id an nothing work.And my doctors staff does not have a clue ,that how you said to contact!,
Not optimized for iOS 11/iPhone X and missing HealthKit integration 1/5
The app looks horrible on an iPhone X, there’s lots of blank space above and below the app. The keyboard and other UI elements look enlarged as if this app was targeted for an iPhone 4 or 5.
I wanted to add a tracker to record steps and calories burnt, but apparently this iPhone app doesn’t support HealthKit, so I can’t use my Apple Watch with it.
I’d also like to be able to sync my lab results into HomeKit, it doesn’t seem like this is possible. Epic, I assume a competitor to eClinicalWorks, is apparently able to do this already. Sadly my doctor doesn’t use their platform.
Only a PIN? 2/5
I downloaded this app and was surprised to see that it only needs a 4 digit PIN for access. For my health info. That is very surprising given the level of security required by apps that have a lot less sensitive information. It should require a 6 digit PIN or fingerprint or something more.
Very helpful tool 5/5
By Big Dyna
I recently had a major stroke. I’m am newly moved to this community and am just getting set up with my new medical team. This app has helped relieve stress for myself and my wife as it makes contacting my physician as easy as sending a message and getting a reply without having to make an appointment and leaving the house for simple post stroke issues. Thank you. D
Doesn’t support Apple Watch 4/5
My only complaint is that they allow you to add health tracking devices except Apple Watch. Other than that it’s a very helpful app!
Great App!! 5/5
It’s comforting to me to have this much access to my own personal medical information, something I’ve never had before, it’s nice to always have a list of my meds & the doses for other appointments at all times and I don’t have to remember to change the info every time there is a dose change being that it is done automatically. I always know when and where my appointments are and who they’re with. This is a must have app. Thank you Healow, what a fantastic idea!!
Your apple phone’s features aren’t integrated 1/5
By Neverna Ptitsa
The app looks pretty dated- it’s built against an older api that gives you the shoddy looking apple keyboard. It also doesn’t support health kit.