Love ! 5/5
Love how my medical histories is just a click away now! Thanks for this app !
Love it 5/5
I love this app! I can message my doctor, read my appointment notes and track my meds. Awesome, thanks!
Almost there. Clunky 2/5
Lots of bugs
Needs work 2/5
By Duluth Kevin
Overall not really helpful.
The software doesn't really work with what the doctor's office must use.
The notes and messages from the doctor are run on sentences and formatting messed up.
Hopefully it will improve with time.
By D. Hill
Healow is a very good application for those who want to manage their medical information and health for themselves or family members. Most importantly as it is to be used by all age groups, it is easy to use and navigate. The design uses light blue colors against a clear background so the text is warm, inviting and easy to read. The main page uses a wheel carousel which contains all the main categories of the app including your information, medications, upcoming appointments, find appointments, check ins, fitness tracking and more. On the bottom of the menu users can access other categories as well. The app takes security very seriously allowing for you to enter username, password and pin when logging in. This will bring peace of mind for those who are wary of having their personal data on their device.
Not so good 2/5
Poorly organized. Appointments are not updated. I use MyChart through primary providers which is much-much better.
Apple Watch 3/5
It would be convenient if it synched to apple health info from the Watch and others.
Close but no cigar... 3/5
Screen wont rotate on I-Pad...no option to print results...lab work especially. Needs a software update!
I have NOTHING but TROUBLE from this app it is RIDICULOUS all it does is CONSTANTLY redirect me to sign in!!! I REFUSE TO USE IT ANY LONGER!!! GOD-BLESS those of y'all that do. I HAD to give it 1 star to send this review however I would rather give it -50 stars!!! Yes you read right I said MINUS FIFTY STARS this app is CRACKER JACK!!!
So far not impressed 2/5
Set up for myself and husband on 2 iPhones. On mine can't track or make appt and can't send email. I rec'd notification email from dr's office so I'm assuming they are actively linked. Husband: I tried adding his meds finally found one but could not add to tracking or for refill. My only use will be once a year lab results which I can get through dr's website at same speed. Also tried to link iwatch as others said won't work. Is this a buy a Fitbit in disguise app? Will probably delete app once I have lab results no need for this useless app to take up space on phone.
Needs update asap 2/5
I've been able to use this app for a lot and helps manage my healthcare needs with my doctors. However now when I sign in it gets stuck right when I enter my pin to sign in it will not go any farther or do anything! I need this app with my crazy busy life please fix it! Thanks!
Convenient and informative
Waste of Time 1/5
This app has yet to work in several months. Somehow I was signed out of my account, but it still has certain pieces of information from that provider. When I try doing a search to locate my provider and sign back in, it gives me a field to type in a name, but that field will then disappear and switch to a different field! Once I get past that madness, I have to login. Of course, I didn't remember my login or password. First I asked the app to send me my password via text, and it's been 20 minutes and I still haven't received a text. I then requested it by email and received it immediately. Then I tried logging in. Let me go back a bit to explain that with each password attempt, the screen performed the classic "loading please wait" gesture and quickly ended with me still looking at the login screen. I thought it was because my password attempts were wrong, but the screen didn't say that either. After resetting the password and successfully entering it, the system STILL did not recognize I was trying to login. Until now, I am still unable to access my account through this app. I would like them to take another look at what's going on with this app because it's completely useless to me except for to look up the 2 One-time doses of medication I received two years ago from what looks like an unknown source (since I still can't login to my providers account and it doesn't give that information with what I currently can't see).
No Support Available 1/5
By Capt Jill
Both my GP and ENT use this app. I can get no support from either office as they don't know how it works. Linking devices is available, but no instructions to show how to do it. No way to delete old prescriptions. No way to delete old messages. IMHO this app is worthless!
Excellent App 1/5
It's easy to work these app. I like being able to communicate with the Doctor through texting requesting appointments and requesting refills.
This app needs to be updated immediately. 1/5
This app needs support for the Apple Watch. This app fails at what it was designed to do. It doesn't work with HealthKit or the Apple Watch, can sync my data from the app to my phone. Just a horrible experience.
Please update and add support for HealthKit and the Apple Watch. It's 2016 and almost 2017 let's go.
It's 2017 and this app still lacks the ability to pair an apple watch, I mean it's an iOS app why wouldn't that be implemented. Also why doesn't the app work with health kit? Needs an overhaul in designed as well, maybe a dark mode.
Awesome tool at my fingertips 5/5
It's nice to have my results as soon as the doctor uploads them. I work odd hours and can't always answer when the doctors office calls to give me my results and for whatever reason they don't leave any details in their messages so it's always 'call is back for your results or log in to your patient portal'. Thank you Healow team for making this possible!
No internet connection 1/5
Since I downloaded it and used it once I keep getting this message saying no internet connection when I'm on my phone network or I'm on wifi. It says the same thing so I will never use their online services. I'll just keep using the old fashion way. It is really annoying.
Good app, but could be better 3/5
App needs to show the sent messages and the ability to reply back to the doctor's messages instead of having to create new ones. Those two fixes would make this a great ( 5 star) app.
Love it 5/5
Keeps me updated on all my appointments, keep me out to date with all my records
So very convenient. I'm lovin' this one! 5/5
This medical app has made my appointments and Dr communications so simple. I can see my records. See my test results. It's a great app! More hospitals should use this portal.
Limited value 3/5
Using iPad mini. When viewing test results they are cropped with no way to scroll so can't see the full report. Prescriptions don't show up so don't know what value is there. I can see my next appointment but I have it on my calendar and don't see how this replaces the need to add and maintain it on my calendar. I can see a message from my Dr. So far I can do every thing and it works better with the web app so it appears this needs more work to add value.
GREAT APP! 5/5
By Tigger Oklahoma
I love being able to see right away when my appointments are coming up. It is also very handy having my medications on the same application.
Great app 4/5
This is amazing app
No interface with apple health or Iwatch 3/5
I wish this app can read my apple health and all my info of my Iwatch. It needs to be added right now only the Fitbit works with the app
A valuable communication tool 4/5
The on-line information is best appreciated when I'm waiting to hear test results or other information. It provides real time metrics and doctors commentary.
Although I keep my appointments on my phone calendar, this feature does provide a handy backstop in case of error or confusion.
My only complaint is that the app is not truly scalable for tablets, a small and relatively minor problem.
Easy to use - peace of mind 5/5
By Health Dearest
Super fast and convenient - a little slow at times, but a great health provider interface.
By Oregon Annie
I have yet to log in and see what I need to every time I click what I need to use that link does not work but others work that have no information in them
Useful but needs improvement 3/5
I like this app but I agree with another review. It needs improvement. It would be nice to have a record of emails sent and if they have actually been read. Also alerts or something along those lines if you have received an email from your doctor or nurse. Other than those things the app is helpful and I love using it.
Good but needs improvement 4/5
Biggest thing is that menu be more navigation friendly leaving messages for doctors and making sure they were received. There is no notification of last message sent and that it is being viewed by office. Another is achieving all of my doctors on Healow, not 3 other patient portal services to contact my different physicians.
Not Ready For Prime Time 2/5
Pretty limited app with a clunky interface. Can't add medications - app appears to let the user add a medication, only to lose it. search feature is weak - Can't find many docs by specialty ("coming soon" happens way too often). Can't enter a doc's specialty without first entering a location. Too many error dialogs guiding the user. Have to enter PIN without support for fingerprint.
Your health record at you fingertips 5/5
You can see all of your medical information at a touch of your password. No need to write it all down or try to remember what your doctor said.
Website not available 1/5
Received app link & sign up from my doctor. Downloaded app and cannot connect to site on either iphone5 or iPad. Website keeps telling me it's not available at this time. Laptop login went ok. Tried app support link but it only ask/allows for specific questions. Needs spot for "other problems". If I can't login with iOS device then app only gets one star, should be a minus one.
Great app 5/5
By Big part
Makes so easy to plan wit your Dr
Great app. 5/5
Very easy to use once I got in. Can ask my doctor random questions and he gets back to me when he can.
Needs much improvement 1/5
By Mr Coog
Can't get summaries, lab reports iffy, meds inaccurate. Nice concept. Flawed and frustrating. Even the providers have complained. And, I can only get one of my providers on my app, though I have several participating offices. SMH
Most USELESS app EVER !!! 1/5
By Uhhhg !
Downloaded and installed this app over a year ago !
Prescription entries NEVER displayed correctly.
Addressed this issue to "support" got cockamayme replies that fixed NOTHING !!
Tried "support" again because there is NO WAY to edit prescriptions or delete old/incorrect entries .
VERY DISAPPOINTING piece of **** software !!!!
even for free
Good App Dr's Office Not Up to Speed Yet 4/5
By Huey McWhiskerton
App works great, but it doesn't appear that my provider is making use of all the features.
Cool idea 5/5
It's a great app, once they get all your information uploaded. But it's easy to use and I love the fact you can email your doctor and get a answer. ❤️
Very helpful 5/5
By Dr time
I like the fact that you can look at your own record anytime anyplace it's a very good I don't know what I do with that it's very good for the doctors and for the patient🚑!!!!
Doesn't work well at all and hasn't in over a year.
Frustrating, doesn't work! 2/5
By Nana banana eb
I have spent days off and on trying to see my test results.... nothing there!
Please update resolution for bigger screens and make a bit more user friendly thank u.
Not good 1/5
Difficult to navigate through this app. I keep updating my LOGIN info
By Leaning Man
They can not update any of my doctors information therefore it is useless.
It seems to work fine 4/5
Don't use it that much but it covers my bases.
Good but needs work 3/5
This app works well but has a lot of little bugs/glitches. For example it often deletes the list of current medications, claims there are no current medications and will not let you add more. I know this has happened before and I'm not sure how I managed to correct it.
Also will not let me search for or add a pharmacy when placing a refill request.
Also the messaging could be a little more user friendly, particularly for writing replies.
Lab reports and x-rays not readable. Practitioners don't put lush to the portal even after multiple requests. Even if they do you get part of a sentance. Was of time. Shows appointment in network only. I have it for two provides, it's the same. I gave it one star because there are no negative numbers.
Hardly Works 2/5
I can see my appointments with the app, but when I have a message with my lab results, the ticket spins, but it NEVER opens. I've tried uninstalling and reinstalling, and it NEVER works, and it never WILL work, as far as I can tell.
Healow App is great! 5/5
Great app! So much easier to connect with my doctor than office visits and makes them less necessary!