It seems to work fine 4/5
Don't use it that much but it covers my bases.
Hardly Works 2/5
I can see my appointments with the app, but when I have a message with my lab results, the ticket spins, but it NEVER opens. I've tried uninstalling and reinstalling, and it NEVER works, and it never WILL work, as far as I can tell.
Lab reports and x-rays not readable. Practitioners don't put lush to the portal even after multiple requests. Even if they do you get part of a sentance. Was of time. Shows appointment in network only. I have it for two provides, it's the same. I gave it one star because there are no negative numbers.
Good but needs work 3/5
This app works well but has a lot of little bugs/glitches. For example it often deletes the list of current medications, claims there are no current medications and will not let you add more. I know this has happened before and I'm not sure how I managed to correct it.
Also will not let me search for or add a pharmacy when placing a refill request.
Also the messaging could be a little more user friendly, particularly for writing replies.
Bugs still there 1/5
Enter correct pin only to be asked over and over to enter pin. Useless at this point.
Very Helpful 5/5
This is such a good app if you have an appointment and need to view it or change it or even send a note to the dr's office.
Healow App is great! 5/5
Great app! So much easier to connect with my doctor than office visits and makes them less necessary!
Can't seem to sync my Fitbit.. says it's synced , but doesn't show anything , other than that luv it
Ackey 1 5/5
Love this app, is very helpful!
Not bad...can be helpful 4/5
By Placerville Hutch
It has been a nice resource to access my medical records and results as well as being able to contact my provider. Seems to be coming out with new features too which could make it even more user-friendly.
My dr get to. 5/5
Love this app!
Great app! 5/5
This app is great for keeping in contact with your medical care providers.
Good App for Medical Communication 3/5
Works well. The message interface is a little clunky. I wish the drug logging was more robust, but for messaging between doctors & patients I guess it's adequate.
Dr. LaGrone's office 5/5
Dr. LaGrone's office is the only one I go to that uses this app. Honestly I wish all of my dr.'s used it. It's easy to follow step by step and simple. The only thing is I don't like is listing the medicines it's like I keep repeating them over and over. Other than that I give this app a 5 stars.
App not working correctly 2/5
This app was great until the last update. Now my medication reminder goes off at midnight instead of the time I have set. No matter how many times I've tried to reset it to a different time it still goes off at midnight. Very frustrating.
I can see lab results but vitals taken at doctors office not loaded. I have an appointment in a few weeks but it isn't showing up in app.
Everytime I try to add medications to my cabinet it CRASHES and then I can't reopen WITHOUT uninstalling and reinstalling! All of my meds are showing in my patient portal, but WILL NOT show on Healow! My Dr's office says there no way to share my chart, vitals, or tests results with me on healow so I'm basically using a pointless app!
I have using my hospital/clinic patient's portal. On my laptop for years. With this app. I have all my medical information on had were ever I go.
Really like app 5/5
I really like the app. Makes it easy to refill meds, check appointments and communicate with my Doctor. ❤️
No records! 1/5
By Boricua Floridian
This is probably more a doctor's practice issue, but after numerous visits and tests, I cannot find any record or information in this app.
Very helpful App. 5/5
It keeps track of my appointments very well.
Reset password twice. Retrieved user name- No luck 1/5
Tried to use the app. Had to reset password twice and confirm correct user name. No matter what I did was unable to log in or try out the app. Either the basics work or they don't!
A little better than nothing 2/5
You don't get much of a choice with this app, either your doctor uses it or he doesn't. There is so much potential for an online portal with access to your medical records, test results, appointment scheduling, and messaging with your doctor, etc. Unfortunately, Healow is a mess. It's unreliable, it has a crappy interface, it's tedious to get info out of it when that feature is even working, and tech support is a minimum of two days for every response. This app needs a ground up redo. Doctors should look elsewhere.
Straight to the point 5/5
I like the app a lot. It simple yet very helpful specially when your a busy mom & cant remember certain information. Wouldn't hurt to keep updating it but still very helpful. Can't wait to see how good it can be?
I've really appreciated being able to contact my Dr through this app versus making phone calls and leaving messages. It's been wonderful! 😊
It good still did some update
Love it 5/5
This app is so awesome it's easy and very convenient.
Medications List 2/5
I am still unable to access and renew my prescriptions after 4 months of waiting for an update to correct this problem. I can easily access this information via My Portal link so someone needs to get off their butt and fix the glitched link to those secretion of My Portal related to my medications!
This app is great I use this app all the time and I never have any trouble from it. I love this app
App is great 4/5
The app it's self is great. I just wish we could actually check in with the app. I also wish my doctors office would check in with the app more often. I left a message on the app and it was two weeks before they responded to the message.
Awesome App 4/5
I love this app and all it can do.
I would love to see an Apple Watch app.
Meds don't delete 3/5
Deleting a medicine that is no longer used is a hassle and leaves the info inaccurate - reminders are glitches also.
Healow app 1/5
This app drives me crazy. Leads you in circles with inability to add other medical providers. I've tried many times and it sent me in circles with codes from my text to let me back in and complicated codes for the providers and if you flip between apps to get the codes you have to START ALL OVER! O M G. Annoying!
Not there yet... 2/5
By 1800- fail game
It could be a great app. But the doctors have to be on board. I can't find mine to make appointment or look up any of my info.
First time user 5/5
It was easy to sign in and see my scheduled appointments. I haven't used any other options.
Yes this need some work 1/5
The menus are incomprehensible to me, many do loops in circle...
This tool does have value, but not there yet.
For now this needs work.
I would like to see history of emails sent, otherwise great
Dent's all in one app 5/5
Absolutely love the app!!! Keeps all my information in one place, from dr appointments to test results and future appointments
A good start 3/5
This app is a little hard to use, but provides an information pipeline to a medical provider. I have not been able to navigate successfully to attached documents. It is also difficult to enter and maintain updates on stored information.
Functionality of app 1/5
By Michael's Mini
It doesn't! I have lost my list of my drugs and their support team can't help. They don't respond or give me any options to try
Some good stuff, some less so. Tracking blood pressure allows Systolic and Diastolic and even allows heart rate input, but does not track it. Big time problem if one has rate issues.
Also test results are not always secure, and by that I mean one day they are all there's, the next day most missing. What's with this???
User Unfriendly! 1/5
It's difficult to see my busy doctor....but not nearly as difficult as using this App!
Appointments don't update 2/5
Make a better app.
Powerful yet simple 5/5
This app has given a new dimension to personal health management. It has helped me communicate with my doctor more often. Just the basic access to timely information concerning my labs, up to date medications and appointments itself changes how I manage my health. I find the reminders extremely useful considering my busy schedules. Would love to see what healow has planned for the next version.
Handy; email is crap 3/5
I really like that I can find my appointments, and my medications list. I am very dissatisfied with the email in this app. I am an I-OS user and the email just doesn't work. I tried to email my physician on numerous occasions. Her email address doesn't appear so I can only send a general message. I dislike this, so have ceased using Healow app to connect with my provider electronically. I call the office and leave a message.
This app is a nice tool for keeping track of labs and appts. It is in need of work in terms of messages. I can't determine what was in my own message to my provider once it has been sent.
Great App 3/5
This app is great for keeping track of your BP and Weight!
It can use some work on your medications! It is very confusing!
Also needs work on appointments!
I like this app 5/5
By Stay healthy!
This app is good. I can stay connected with my doctor and keep my personal health!