By Cant use my own name
It has never worked for me I hate it!
I love it!!! 5/5
I can leave my Dr. little updates, make emergency appointments and even get feedback from my physician without being on hold forever.
I can verify my meds and get appointment reminders,, what more do you need?
"I DO NOT NEED TO WAIT BY THE PHONE FOR MY DR. ANYMORE".
I love this app!!!
Can't open new messages 2/5
By Meggie H.
Can't open new messages
Not bad 4/5
I don't think it's too bad but should be updated!
Easy to use 4/5
Still learning it so fair so good
Could this be any worse 1/5
One of the most user unfriendly apps I've ever used. My primary care physician isn't even listed, and while I lived in Georgia my account is linked to a practice in Tennessee. Typically login takes multiple attempts before success. If I could give it zero stars, I would it is truly a 💩.
Need to improve 3/5
By Suga aka rogue
Need to show every appointment not just medical And all results and meds
No problems so far 4/5
I've had a few months.... It's ok. I like keeping up with my appts and meds. So far my dr's outside keeps things up to date..
By Fred j mugs
It stinks 1/5
Nothing shows up but my upcoming appointments.
New Version Erased my Login Info 4/5
I like the program but it's only as good as its implementation by the medical practice. They determine what gets posted and the amount of detail.
I'm using different apps for different hospitals and doctors. It's frustrating that I can't share information between them. I often find that specialists forget to send results to my primary care doctor.
I'm not crazy about how email is implemented. I'd like to be able to send a message to my MDs assistant without having to type in a long subject line to made sure it's routed to the right person. I'd also like folders for messages.
Not acceptable. - HIPPA violation 1/5
The app associates me with the wrong Provider.
Can not read lab results...no portrait mode or ability to resize.
The app is definitely not ready for prime time on any iOS platform...and appears to be in flagrant violation of HIPPA.
Unfortunately this is an example of how dangerous poorly designed & written apps can be...and how insecure personal information is in the hands of incompetently run companies.
No Apple Watch. Can't see records. 1/5
No access to Apple Watch. Only Move app which doesn't work on Watch. Can't access my records either.
Like it... 4/5
By Anuash Yak
Not a bad app. I Like that I can especially look at my lab results as soon as they're available.
Old Man 5/5
By DF Bruce
Not bad but has a ways to go 3/5
I've been using the app for a few days and most of it is pretty good but I have a few suggestions
1) lets users manage their medication list i.e. Mark when they're done taking a medication
2) when searching for a doctor, results list are blank on available times when your website clearly shows available time slots for my preferred provider.
3) user preferences could simplify searches by pre-populating fields with previous providers
In general appointments and medical records should be beefed up in functionality as these are the primary purpose people use the app
Good try but needs some work.
Great app! 5/5
By Val the wino
Every time I get any kind of test that my doctor has ordered, I get the results on this app. It's awesome! And it highlights when my next appt is. I love it!
Help - Contact Us 2/5
There is no way to contact then for general questions.
In the pictures says compatible with Garmin, but no Garmin devices are listed to connect to.
No Info 1/5
By Damien Crute
This app doesn't show any information. The only thing available are the dates of past appointments and upcoming appointment. Basically serves no purpose to me.
Updated version needs work 3/5
This app was great to organize my appointments, medicines, and lab work but after the recent update I can't access my information.
Does not work 2/5
By Harves girl
Can not pull up labs, does not work when you add another person to the profile. The App needs major repair.
Works fine...once you get it setup 4/5
I like it after I finally connected.
Truly A Bad Application 1/5
Someone, somewhere has managed to hoodwink medical offices into using this application. It is buggy, difficult to load, and frequently just crashes. I am profiecient at computers, and wouyld support a well written application for the purpose, but this is not it.
By Joe Dreamer
Really convenient, saves trees, you can just look online instead of getting a piece of paper for your results. Eco friendly so to speak.
Great App 5/5
I'm a 71 year old senior and I find the app easy to use and contains all the information I've ever looked for. It's like everything else, the more you use it the easier it becomes.
Easy to use 5/5
Your own Medical info at the tips of your fingers! Explore and learn to use app and it's awesome.
Totally useless 1/5
Everytime this app goes to background it logs me out & starts from scratch. why would a Dr even suggest such a shoddy pile of worthless code?
Works for me 5/5
The app works great! I like that it keeps track of everything in one app. My records were available as soon as the doc had the results. No issues so far.
It does what I want 5/5
It has the functions I need.
Works fine 3/5
I find the login with pin annoying. I like being able to see my daughter's health information from the doctor right on my phone. It's awkward that it greets me with her name. It would be nice if appointment scheduler worked.
Would have gotten 5 if it connected to apple health. 4/5
Would have gotten 5 if it connected to apple health
There has to be a better way 1/5
This is how my doctor's group practice has chosen to communicate with me. She is knowledgeable and friendly. The app is ridiculous and poorly designed. An insult.
Healow app 3/5
By FFLD CHICK
It's ok but I find many mistakes.
For instance, my allergies are Dramamine and tetracycline. It's been changed to Dramamine and tetracain! Idk how but it's wrong.
And little glitches like if I send s message , I never got a response.
Horrible App 1/5
The screen to select my Doctor won't pull up to let me select him, it keeps bouncing out of sight and when I try to "Hold" it there after scrolling up, my doctor is not selectable. My medicines are doubled, or tripled. This is a completely useless app as it is now.
NIGHTMARE ON STEROIDS 1/5
Worst health app EVER. I have never been sure of accessing my patient portal. Now it tells me I have no records, although ever since 2015 it has been giving me the same nurse message to check my lab results. So frustrating! Avoid this like the plague.
2 Different Doctors 3/5
I have 2 different Doctors from 2 different groups and they use this system. Wasn't a problem until last update. Now I can only access one of my Doctors..sigh.
Of course I didn't know that until today, I received a e-mail from my other doctor, and I can't get into it.
Great App! 4/5
By Mrs. Coombs 19
Could be better 3/5
By New iPhone 6s Plus user
I don't get any notifications unless I opened the app.
Incorrect time 1/5
The app doesn't give you the correct time if you aren't in the Eastern time zone. It has caused me to waste significant time and money. I will be deleting this app.
Don't Delete Me Bro 1/5
At first I loved this app but after while the app wouldn't pull up or access my records. The app then updated for "bug fixes" and I had to register all over again....and so trying to log in has become a flipping nightmare. It won't allow me to log in, nor my credentials, and promptly tells me that the account I've attempted to access is not me!!!! That it is in use!!! No duh! For goodness sake, I just want to access my records. I'm deleting the app and will request paper records. I don't like non-functioning apps. Is it because in January of this year I've gotten a new iPhone 7+ I requested to change my password and received an email; password was successfully changed. I truly do not understand it!
Never works 1/5
This is a terrible app. I have never been able to get it to work. Whenever I click on an icon it says error. It will not load messages from my physician.
I have been using the older version of the app since my doctor suggested me, After upgrade to this latest version I am totally amazed with the enhancements they have did.
The best part of this app is you can be aware about the upcoming appointments.
Apple Watch & Health 3/5
By Elisabeth S. C.
Please allow integration with the Apple Watch and the health app!
Poor, limited 1/5
By The Wonder Dog
This is a poor and limited way to interface with your physician. This must be a free App for the Doctor as it has no function. You cannot communicate with anyone. You cannot pay your bill. You cannot request script refills. You cannot obtain any information.
Difficult to use 1/5
By Surprised MD fan
It is difficult to connect, navigate, and takes far too long to mess with.
Portals can be great, but this portal needs help, in medical terms, STAT.
No Touch ID, Apple Watch, or plus size support 1/5
Pretty lackluster. Smacks of a glorified web app. Desperately needs to support the following:
Plus size iPhone screen optimization
Great app to stay in touch with your doctor, manage your healthcare and keep up to date on your healthcare needs.
Nice for easy access to records 4/5
I can see my results right away and don't have to remember my complicated password for the site. I wish my Fitbit tracker was supported, the sun with the Fitbit site is very slow
It is a start 2/5
Still doesn't support Gardiner devices. Can't update medical information.