Needs improvement 3/5
Just like the other reviewer I continually have a red exclamation point on my app indicating I need to log on to look at something new. There is nothing new! So I never know when I really need to log in and check it. Frustrating to say the least. This is a bug that needs to be fixed.
Read ALL previous statements 2/5
They are all correct about the notification setting being an issue. App needs tremendous updates in order to meet functioning standards.
Can’t access 2/5
Every time i want to log in I get an error 500! Please assist. Thank you in advance!
App offers no support 1/5
The app worked fine for a while. All of a sudden it would not accept my thumb print without signing in. It would not take my password so I used the “forget your password” link. I changed my password and it still would not accept it. I did this twice. There is no place in the app to contact them. Therefore, I cannot obtain results or confirm appointments.
Notification button not working correctly 2/5
Not matter what I do, I cannot get the notification button to go away on this app! I make sure there are no messages or any other reasons why the notification button is on, but it still says I have 1 notification waiting! Very annoying! I never know if my doctor answered my message or not; I have to log in, go to messages, and check for updates. I shouldn’t need to do so if the notification button worked correctly. I have not been able to find support for the app as of yet, only support for the whole Cerner system. Not the easiest app to navigate either, you really have to dig through the app to find what you want. No wonder so many in the health field complain about Cerner as a whole! Based on this app I totally understand their frustrations!
Can't reset Notification 4/5
App is fine with the exception of the notification. It doesn't go away after reading a message. Please fix. The only way to make it go away is to turn notifications off for this app which is counterproductive.
Same, app works very well, no complaints with functionality. But the notification won't reset and it's more annoying than it probably should be.
App works well 4/5
By Not to happy with Apple
This app works well. Only area for improvement is that the notification feature doesn't seem to reset once you read a message from the healthcare provider. My version (latest version for Apple) currently reads that I have two messages waiting to be read.
Won't even load (beyond buggy) USELESS!! 1/5
By Alternative Reviews
So an App used message your Dr's at USC who no doubt pay this company some kind of fee can't or don't insist on working App in 2017?
With all the resources on campus develop a working iOS app REALLY it is the preferred way Dr.'s ask people communicate with them yet your app won't even open!!
Hello UCLA 😃
We're sorry, but something went wrong.
If you are the application owner check the logs for more information.
Buggy, poorly implemented 1/5
In addition to the notification icon that never goes away, I've found that tapping on a current prescription take me to a page where half the text is cut off and there is no way to resize or use landscape to read it.
Touch ID is nice 3/5
Touch ID is nice
By Lcs mama
The latest update makes the app unusable, finger print sign in doesn't work and an error message appears once I'm signed in.
Terrible application 1/5
This is a terrible application. It's nothing more than the service provider's web page hosted in an app.
The app doesn't support landscape.
While the app supports Touch ID, once the underlying session expires (15 mins I think) the app goes into an unauthenticated state and must be force quit.
Overall, it's a useless, embarrassing app and is a worse experience than using the web page directly.
Nice try 1/5
Poor execution on this one
No advantage over using the mobile website and the app badge notification won't go away.
Please fix 1/5
The notifications never clear
Silly things 1/5
When viewing appointments, you would think they might mention which Doctor .... Or give an address that makes sense to someone who doesn't go there daily. ACC 4B? I am hoping it is telling me the 4th floor. I am pretty sure I need the 11th Street entrance to see the Doctor whose name I wrote (i.e. Pen & ink) on my calendar. Basically, the appointment section useless except to verify you have an appointment with someone, somewhere.
Buggy Mess 1/5
New version no longer seems to support Touch ID (why would you TAKE AWAY a feature with a new version?!). Also every time I try and use the "add to calendar" option under appointments the app crashes.
Buggy: Notifications won't go off, Touch ID stopped working 2/5
By Eyemed customer
I find this app very buggy. Touch ID used to work and now it doesn't anymore, which means I need to enter my login every single time I use it. More annoyingly, the notification for secure messages doesn't go off after messages are read. The only thing that I found that fixes the issue is a fresh install of the app. Lastly -- there is no convenient customer support for the app: it directs you to the Cerner website and the only thing I could find after fishing is a phone #! Who had the time to call and wait???
iPad version doesn't work in landscape 2/5
By Paul Holbrook
This app does offer an iPad version, which is useful. That usefulness is seriously reduced by the fact that it doesn't work in landscape. I put this app on my iPad Pro just so that I could type an email to my doctor, and had to end up looking at it sideways because the app would not rotate into landscape mode.
Was great now having problems 3/5
This was a great way to get in touch with my drs. Now it's having a lot of problems. I have 8 specialists and they like to communicate through this app. It keeps alerting me saying I have messages there is even a number 4 on my app screen that will not go away. Which messes me up bc I don't know when I actually get a new msg. And someone going through chemo and a lot of health problems and this is how the drs communicate I need this app to work. Also many issues when u try to msg ur dr back. Once that is fixed I'll be giving 5 stars. Thank you
Like it, but notice makes me mad 2/5
I like the app, it is pretty useful, but I have a notification icon that, no matter what I do, WILL NOT GO AWAY. I know this sounds minor, and it generally is. But what if I actually get important information that gets missed for a while because I am so used to ignoring the icon. Plus it just generally pisses me off and makes me want to delete the app.
With latest update app no mo get opens properly. When attempting to launch, after message about app update, blank screen appears.
Good but no feedback option 3/5
By Peter rabbit jr
Like the app. Can send a message to my doctors office, view results, etc. However there is no feedback option so if you have a problem you appear to be out of luck. Example: I have a notification indicator on the icon on my iPhone but it will never clear.
Notification won't go off! 3/5
The app and Touch ID are working fine for me. I've had no crashes. I would prefer that any messages I am typing wouldn't disappear when I take too long and get logged out.
My major complaint is that I've checked all of my messages and results and there are no notifications in the app, but the notification will not clear from my home screen!
Save password 4/5
By Lenell's iphone 8plus
This app should allow you to save sign-in and password. Even better if it hadTouch ID
By stern rocks
Ever since iOS update pulling appointments to your calendar crashes the app and the appointment never makes it there. This was a great feature that should be fixed.
What happened? 1/5
By Uneducated lady
I've used the corner app now for a year and a half with no glitches. Now my app won't work and support said there was an update coming? Where's the update and why won't my app work?
Touch ID Does Not Work 1/5
False advertising of their Touch ID feature.
Their own support team was unable to support it and told me to call Apple!
The Touch ID has been listed as a feature in the last 3 updates since 3.2.0
By the support department of Cerner's own app they have admitted that it doesn't work, this after two phone calls to different support reps. My point is: You can't advertise a feature knowing that it doesn't work! In my opinion, this is a neglected mediocre app that was pushed out just to get the sale of the larger EMR to local hospitals. Until Cerner stops neglecting this app, patients should abandon using it.
Needs a little work 3/5
Most thing work well, but when viewing a document sometime there is no way to navigate back. I have to close the app and restart.
No lab results shown 1/5
I tried viewing my lab results which to me are xrays, and blood tests but there was nothing showing on it. My lab results were done on the 23 of feb and still nothing is shown after a week. Kp.org has it within a few minutes.
Please add the function of touchID for login.
By Golfers know
Touch ID works delete app then reinstall it. It'll come up when you re enter user and password.
Eh. Good but... 3/5
By Bobby 234
The app is ok. I would like to know where the Touch ID button is. I have searched every drop down menu and still can't find it. It also operates more like a web site vs an app.
Big Let Down... 1/5
I was excited to see there was an APP.. But upon downloading, it appears everyone else is right. Just a compiled version of the web page.
I use an iPad Pro with Smart Keyboard for pretty much everything I do. But to use my iPad with this APP, I need to tilt my head sideways to view the screen, or, ditch the keyboard and landscape view and use the touchscreen keyboard.. Seriously..?? iPads are not anything new. At least on the WWW page the interface is more iPad friendly...
Also, no Touch ID support... Even the pizza shop app supports Touch ID.
Come on guys, it's 2017.. !!!
This app is literally a mobile version of the website. It looks exactly the same as if it were open in your phone browser. I was really hoping to be able to sync my results data with Health on my phone, but low and behold, it doesn't. Come on guys!! You need to make this sync friendly.
Not working 1/5
If you try to make an appointment or find a doctor the app crashes. This is not an app it just interfaces with a web site. There are good health care apps available. Disappointed
Useless! Absolute crap! Waste my time! 1/5
Whoever created this this thing (I'm not calling it an app. Apps are suppose to be a more convenient forum of their non or less existing self.) failed to be helpful and convenient to the point made you question why anyone would paid a programmer to create it but not maintain it. The idiot programmer forgot to allow the app to open certain documents and wrote in the error we had to be on certain browsers like chrome and safari. Why on earth did they suggest you to download the app in the first place? I was already on safari? This app is just absolute crap!
Very basic (too basic) 2/5
Only lets you see basic read only heath info. I was disappointed to see you can't update any of your info and can't attach any additional docs from other sources. I've seen much better.
What the hell developers?? 1/5
By Miz Tekk
This was functional at one point, but now I can't log on; the app freezes & I have to force quit every time I use it. It's bullcrap that I can't access my information. Fix it, please.
I really like this app. I've never had any problems
Could be soooo much better 1/5
An app to organize Heath info and Doctor communication can be so useful. This app is junk. I mean seriously. It's barely usable. And it's not like it's been improving either. It's been bad since the beginning and doesn't get better with updates. Go back to the drawing boards guys!
Dopest app around 5/5
By Lauren From The Block
Scheduling and checking appointments on the go is insane in the membrane
Lots of bugs 2/5
Click on the wrong thing and you'll be stuck in an infinit loop bad code errors
Not good on iPhone 2/5
By Grandmama mmca
Take a look at Mayo Clinic app. I've never seen a more organized, professionally handled app, ever. Emory's app does not even fit iPhone and impossible to use. Really bad app.
What do you expect 2/5
You get what you pay for and it's free. Duh.
It needs work 4/5
Overall I like it. What I really want to see is some interaction with the iPhone health and actual doctors.
Good app 3/5
Works well, UI Ned's some tweaks for usablility but great to have all your I don't your finger tips
Life Changer 5/5
Best thing since pizza!
The app is just a wrapper for the website. Not native. Not designed for the specific platform. What a cheap piece of crap.