Editing a week - go back. 1/5
When I first signed up, you could see and explore all the meal option for the week and choose accordingly (our preference is low cal, low fat). Now you have to go to new view, select and save just to be able to see the nutritional facts. If it's not a good choice, you have to go edit screen again, select another option, save and then look at that one, and so on until you find a replacement you like. It makes editing a week a hassle that I don't look forward to.
Otherwise the app is fine.
love the app and the service 5/5
By Claudia Wey
I am a working mother with two kids and a picky husband. I love cooking, but I got bored preparing the same few dishes all the time. Hello Fresh is a fantastic solution. So convenient. I am on a 2 people plan, even if we are in 4. We are not big eaters, and I feel this is the perfect amount for our family. I really like the selection of meals, the ability to easily delete an order for a week, if the menu doesn't fit our teste. I like that there is always a fish selection, and overall the meals are healthy. This is an opportunity to expose my entire family to many new dishes and ingredients I never have heard of before. The quality of the food is great, and I really like the new environment conscious packaging. I hope this service will be around for a long time, because I am now totally dependent on it.
Love them! It makes our life easier
Love this food! 5/5
By Patty from Cordova
Really enjoy the Hello Fresh recipes! Good tasting and repeatable
Presto Pesto Panko Chicken 5/5
This is the easiest best option I get!!! I'm not a cook but this is something that I love and never mess up.
Life saver! 5/5
Hello fresh is the only reason we have home cooked meals. Perfect for busy moms! No shopping. No menu planning. No wasted food. Awesome.
Love this. 5/5
It's really changed the household for the better.
We love Hello Fresh 5/5
It is so easy and convenient! We are not stopping any time soon. I feel like we will do this forever lol
A God send... 5/5
Hello Fresh has become a God send in our home. I love that I don't have to rattle my brain picking meals. My family loves the variety.
Easy to use 5/5
I can select my recipes and change my account settings. I can even email customer service. Works well.
App not working 1/5
Can't pull up menus for the week or coming weeks.
Weak sauce 1/5
I have given them time to get better recipes don't seem to be worth the money . Ingredients are usually on the verge of going bad when you get them herbs some vegetables it was a pretty poor service and I have been waiting a month month and a half to see three things I would want to get maybe they have one or two but never three😡
Hello fresh 5/5
Excellent app easy to use great recipes
Fantastic 😍 5/5
By Angry Macaw
Hello Fresh is a wonderful service; the recipes are delicious and easy to make, and the price is really not bad for what you get. Definitely recommended!
App Review 1/5
This app constantly makes current and previous meals unavailable by marking them as "no delivery this week" so that you are unable to access the menus and directions for cooking the meal and leaving reviews for them. The alternative if to type and search the dish if you remember the name, however the search function is buggy as well and slow to respond. I assumed you will yield the full menu offering as results of your specific search. The ease of use of an app is also part of the Hello Fresh experience in addition to the food delivery and meal planning service. Your company should make it a priority to have a seamless and debugged app.
Loving it! 5/5
We've been enjoying all the Hello Fresh meals for some time now and we love the app to preview what's coming, change our choices, and help with preparing. I feel like a chef! Super ease in skipping a week if we're out if town is another plus with the app. We're loving it!
App Store 5/5
Easy to use APP with the ability to research recipes. Just wish you could develop a recipe file box system or the ability to print and file at home ! Excellent photos
Great app 5/5
Started out using the desktop version of hello fresh, but downloaded the app for convenience. Wish I had done it sooner! Everything you need is right on the app! You can switch meal plans, skip deliveries, pick your meals, search for meals. You can even use the app if your spouse "accidentally" throws away one of the recipe cards. One minor issue is the timer setting on the app itself does not actually set off an alarm or alert you when the timer is done. I burned veggies the first time I used it, now I just use my phone timer.
Great app 4/5
This is so easy to use and user-friendly! Love it :)
Obsessed with HelloFresh! 5/5
I am so in love with this meal service! All the recipes we've tried have been phenomenal, and my fiancé and I love trying new things! It's honestly the perfect solution for couples just starting their lives out together. We love to bond over cooking and eating the meals together. HelloFresh has been a game-changer for us!
I love Hello Fresh 5/5
Every meal is so delicious and different. I save so much money not going to the grocery store every night and saving so much time not going back and forth with my husband asking each other "what's for dinner?".
Great app- better than website! 5/5
By Carley Z Brookes
I love that I can easily change from vegetarian to classic but my main plan choice is the default. Deliveries are consistent and food quality is too.
Love the service and the app makes it very convenient to see the next few week/pick the recipes. Works and looks great!
Best thing to happen to my work week 5/5
I love hello fresh and I love the app! Eliminates the "what do you want for dinner? I don't know what do you want?" conversation that used to happen every night. Food is delicious and has quite the variety. Customer service has also always been incredible too!
Love the recipes 5/5
Have been easy to prepare
Hello Fresh is 😍 5/5
I LOVE HELLO FRESH! It's affordable, it's fresh, it's delivered right to your door, and the recipes are phenomenal. Being a broke college kid, I would have never thought I could afford to eat the way Hello Fresh allows me to. I get three delicious, healthy, filling meals for a fraction of what it would cost me to buy everything at the grocery store. The recipes are super creative, and they've gotten me to try great foods that I normally wouldn't have! For me, the only downside is that Hello Fresh does not deliver on Monday's, but I guess that just makes me more excited for Tuesday's! 🤷🏽♀️
App won't open 1/5
Every since my app updated I cannot open it.
Love love love it 4/5
I love to cook but I was getting board thanks to hello fresh I have learned new things thanks
This app is soooo easy to use and I'm obsessed with their menu. I was skeptical because my 7 year old is super picky and rarely finished a meal but he's cleaned his plate each meal! Absolutely love the choices and the ability to allow up to pick. Thanks dudes!! 👍🏻👍🏻
Hello fresh 5/5
This app is easy to use and provides excellent recipes with directions on how to prepare great meals.
Love Love Love ❤️ 5/5
I'm the worst at shopping for groceries. Usually end up throwing things away because I've forgotten something was in the fridge. I find myself looking forward to coming home on Wednesdays to start cooking something I'm sure I've never cooked! So far, any meal I've gotten has been delicious! I realize I do like to cook more than I thought I did! And the customer service...... I wish all companies treated me like they do! I'm very happy with all aspects of this company! Only thing I'd change is the recycled insulation in the box. Fill it with wild flower seeds or grass so it can be tossed in the garden or yard! Most of the stuff in the box is recycled and I do like that! I think the only thing that's not is the plastic that holds the ice! 😁❤️
Delicious delectable duck 5/5
By Hated not now love it
This was probably one of my top two meals I've had with hello fresh the duck was delicious! I love that I made it too I feel my skills are improving as a cook and I'm becoming faster with prep time too. Thank you hello fresh for removing the question "what's for dinner" three nights a week!
Lovin' It 5/5
HelloFresh is easy and above all, tastes great! I like the portion control, before I started using HelloFresh I would cook and eat way more than I needed!
The best 5/5
Happy Fresh 5/5
I love this service and the app. I also know that it's Hello Fresh not Happy Fresh. Try it you will love it
Wish there were more dietary options 4/5
Overall, good service. I wish there were more diet friendly options (such as low fat or low carb diets). Also wish they had some sort of return service for the ice packs and boxes. They pile up quick, are seemingly an environmental waste, and our household only needs so many!
Love the Food!! 5/5
My family love the food! We can't wait to get our boxes each week. We should have found this sooner! Can't say enough on how much we enjoy our weekly meals.
App can be a little slow but otherwise very satisfied! 3/5
Love the service, not a huge fan of the app. Runs slow. Missed out on 2 weeks because one time a package was mis-delivered by UPS, and another time my credit card was lost/reissued and updating your card number in the app apparently does not work. I've tried at least 7 of these services and landed on Hello Fresh and Plated; I alternate weeks between them. Sometimes with these services, you'll get a few ingredients that are past their prime, but never the whole box as some people have said. You learn to make the recipes with herbs and leafy greens first because they are very unforgiving. Love the simplicity of just picking the menu and skipping the store.
PLEASE FIX YOUR APP!! 3/5
Hello Fresh -
Let me start by saying, I have been using your product for over a year and love the meals and convenience of your service. I received the boxes for apx. 8 months; now because of where I live, receiving the boxes would be a hassle so I continue to meal plan each week around the recipes on your app. This leads me to my criticism not of the product itself, but of the app.
You need to hire somebody to go through each of your recipes on your app with a fine-toothed comb, because MANY of your recipes on the app leave out major ingredients in the ingredient list! Additionally, some of them leave out the unit, i.e., "3/4 rice." Now, I've cooked long enough to understand that it's PROBABLY referring "3/4 cup of rice", but many people who use your product do not feel as confident in the kitchen and this would really throw them off.
I cannot tell you HOW FRUSTRATING it is to go to the grocery store and buy all of my ingredients, be halfway through cooking a meal, and then realize it calls for an ingredient that I did not buy because it was not on the list! I now check each page of the recipe instructions before writing down all of the ingredients to make sure they coincide. I will tell you, MANY of them do not!
This is incredibly frustrating as a customer and a poor product to give to your consumers. Please make fixing this HIGH on your priority list!
Started using this about a year ago ... love the easy shopping, great recipes & the app is simple to use !!
Easy to use 5/5
Easy to use, and the voice feature is helpful when hands are busy!
Excellent option for meals 5/5
Tasty, easy to make, and quick recipes. Everything delivered to your door. Perfect.
Pretty good 3/5
I like some features like bringing up future deliveries and changing meals. I like the availability of recipies. It's not totally intuitive and I can't figure out how to change which day my delivery comes from the app.
Extremely satisfied!! 5/5
I began hello fresh because of a Groupon deal, and fell in LOvE with it! The recipes are awesome and I look forward to each new week!!
HelloFresh is Such a Blessing 4/5
My wife and I are terrible cooks. We aren't the least bit creative and online recipes just don't work for us; we end up getting frustrated because we more often than not don't have the ingredients so we have to make special trips to the store. With HelloFresh, we never have to "find" a recipe, and all the ingredients are sent to you!
I honestly LOVE HelloFresh. The reason I gave it 4 stars, though, is because we often find our packages missing one or more items. But we know errors will happen so we try to wing it!
Easy and convenient! 5/5
Very easy to use and convenient!
Hello and goodbye. 1/5
By Not so honest
Do not get this app. They will literally steal your money without you knowing.
Is great! 5/5
By Colombia Beuty & heaven
I think it would be good to add an additional box or window that confirm if you really want to skip/edit or not the week. There were sometimes that the app itself un skipped the week.
The garlic aioli and onions on the burger were delicious. The zucchini was a nice healthy alternative to fries. Very simple recipe too- my favorite!
Deliciously easy 5/5
This was a delicious meal and very flavorful. Easy dinner not much prep time and really filled me up. I will be gettting this again