Thank You HelloFresh Team! 4/5
It's like playing a food game, and you always win a prize - a delicious dinner! #1up
On point with Blue Apron, just moved from US 5/5
I’d been getting Blue Apron for years before moving to the UK, where BA is not available, and Hello Fresh has definitely filled the void and then some!
Food great 4/5
The food and recipes are always fresh, delicious and fun to cook. I’d give a 5 star but anytime I call customer service, the reps are typically impatient and unfriendly.
Dinner’s on! 5/5
By Musser Family
For years we would buy food, get to the end of the day and still end up going out besides we could decide what to make, or we’d get stuck in a rut on the meals we made. With Hello Fresh, we’re having new recipes, not wasting food, and eating a lot healthier! The app is a great way to access their service. Would highly recommend it!
Great Service, Just Ok App 3/5
I really like using Hello Fresh for coming up with different meal ideas but their app needs a little help. I thought a package had been delivered because that’s what it said on the app. When we couldn’t find it I emailed customer service they said there was a problem with payment and that our box was never shipped out. I didn’t get any notification that something was wrong with my card and I still don’t know what exactly the problem was.
Also I signed up for wine club to check it out and the app was saying my wine for that period could not be delivered even though that’s the time frame I signed up for. Customer service said was just a glitch. I got my wine on time but the app never updated itself. Sometimes things are a little tricky to find because they’re just not where you’d think they be.
I’ve always had a great experience with Hello Fresh food and their customer service has always been a great help when I needed them they just need to do some work on their app.
Pleasantly surprised 5/5
This review covers Hello Fresh the service and the app. Love the photos and built in timers. A beautiful app.
A few suggestions:
- tags for things that could be frozen or made ahead for lunch
-some way of opting out of an ingredient — e.g already have eggs or sour cream or vinegar. Or lemons. My lemons and limes keep piling up :)
Overall, excellent service and app.
Recipes need work 2/5
It’s called hello fresh and there’s an implication that there’s better ingredients etc. A lot of the meals are high in fat and in sodium. Also, a lot of the recipes require you to use the oven which is annoying because who wants to wait 15 mins for the oven to heat up to roast broccoli for 5 minutes?
Really Happy 5/5
By Puppyg 1
The food is delivered like clockwork and is always so fresh! I love not having to think about what to make, and the cooking instruction guides are super easy to follow. Ive been able to enjoy great meals and try new recipes. My eyes have been opened up to the world of shallots! Thank you Hello Fresh Chefs!
Italian burgers 2/5
The meal tasted good overall-but the ground beef had a tremendous amount of crunchy bone/gristle in it.
Rotten, awful experience. Please read 2/5
I saw a Groupon for Hellofresh so I decided to give it a go. My box was supposed to arrive on Wed. by 8 p.m. and I jokingly said it'll probably show up on Thursday morning then.
So wouldn't you know 8:00 rolls around and still no box. I continued to check to see if the box arrived but nothing. Finally decided to go to bed. I woke up around 2 a.m. and checked my phone and surprise, it was delivered. Oh and the tracking info said it was delivered at 9:00. (it definitely wasn't).
I go down and bring the box in, put it on the counter and start to unpack it. As I'm doing this I look over and I see bugs crawling all over the counter. There's so many I had to actually get my mom out of bed to help me kill them all, spray the box with bug spray and then carry the box to the garage. At this point I'm fuming. I explained it to the company and I honestly felt like they didn't care. I wanted a refund but because I got it through Groupon they could only give me another free box and I had to get my refund through Groupon. Trust me, it was the last thing I wanted to do but I went ahead with the free box.
They must have said get that box there on time because it showed up early this time. The food was actually very enjoyable, I have no fault with that side of things. So I went ahead and tried one more time against my better judgement. This third and last time the box didn't even show up. But the tracking info said it was delivered. I called customer service and told them my situation and they said to wait till the end of the day. I laughed and said "do you mean 12:00? It's 10:30?". She said yes after a pause. I told her how I thought this was insane to expect that out of customers, especially when both my mother and I have extreme health problems and have a hard time doing steps (can't use tracking info to check, she explained sometimes they check the boxes in early...why?). Again, I was furious and had to communicate my situation to Hellofresh many more times before I actually got my money back.
I'm not sure if these kinds of things are happening to other people or if I just had really bad luck but I would suggest people don't use this service. At least until Hellofresh gets a new delivery service.
Delicious and simple 5/5
Often reminds me of the decadent meals on cruise ships. I’d rate myself a good cook already but Hello Fresh is adding to my arsenal of dishes. The portions are perfect with occasional leftovers. This has made cooking fun again.
Easy to use app 5/5
Not only do I enjoy the Hello Fresh meal plan but the app is so easy to use. Everyone has an app these days but not all are easy to use or even useful. The Hello Fresh app makes it easy and enjoyable to edit your weekly menus, follow the recipes and search other recipes as well. Great app!
Try it! 5/5
I would recommend anyone to give this a try at least ONCE, but I assure you, you’ll end up coming back for more. Very nice and easy people to deal with.
I love HelloFresh it’s great and and healthy easy to do and delicious❤️👌🏻
Kids love making these meals
Delicious food 5/5
By No go angry birds No go
I feel like a gourmet chef and eat like a King. Wonderful healthy food for dinner.
Hello Fresh 4/5
By J. M. A...
Hello Fresh is great. I enjoy the recipes and how easy it is to make great meals. I don't like how the app signs me out so often. That gets annoying. However, the service itself is great food for great value.
Easy to navigate! 4/5
I have had a very easy time navigating thru the site.
Love the program and the app 5/5
This is so easy to use, selecting meals and skipping weeks when selections are not to your liking. The variety of meals is great. Great service! I highly recommend it
My husband and I have been eating HelloFresh for a month now and have nothing but rave reviews. Everything has been fresh, easy to make and absolutely delicious. I recommend HelloFresh to anyone who is tired of trying to come up with dinner ideas and always making the same thing. Try a box and I promise you won't be disappointed.
Love hello fresh 5/5
My family is loving having hello fresh delivered. The meals are simple and delicious!
FANTASTIC TASTING 5/5
By T4c0 Ass4s1n
I LOVE this. Food is absolutely delicious and elegant. We arrange our plates of cooked food to look like the picture and feel like it is SPECIAL. My adult children LOVE the dinners and we are learning new ways to cook!!!!! It does take us longer to prepare meals than what is projected.
Hello Fresh Ideas 5/5
By Lee Hartwell-Jackson
Great way to eat fresh and enjoy easy access to innovative and healthy dinner choices. It makes creating dinner fun in the kitchen.
Amazing food 5/5
I have tried other services and this one has the best food and quick recipes
Terrible don't get this!!! 1/5
By Aaron light
This company switched from UPS which was great to some bogus third party shipping company and missed my delivery date saying they couldn't find my house!! Saying sorry we will come back tomorrow, how will they find it tomorrow? If they didn't find it today?? Terrible company!!!!
HelloFresh is the most outstanding process if you love to cook and eat fresh delicious food. My sweetheart and I prepare dinner for each other every night and our nights of HelloFresh are the highlights of our week. After 46 years of Dinners we both agree, the recipes from HelloFresh are the best yet!!!!! keep em coming.
Yum! Convenient! 5/5
New to Hello Fresh - enjoying the food and the simple app that let’s me change my order on the fly.
Great App 5/5
Works perfectly for previewing meals, ordering, and searching recipes. Love it.
Good app 4/5
Good app. Haven't responded to my two small issues (with the app, not the service) so hopefully they'll be fixed in an update. Namely: calories are not added the Apple Health.
Easy and delicious 5/5
We have been getting these meals for a couple of months now and they have been great. Easy to follow directions and they taste great. Love this.
Hello fresh 3/5
I like the app. It's easy to edit meals. Very hard to send freebies out though. Haven't been able to yet. It's great to have on my phone though! Lovely pix
App doesn’t work 1/5
By andreea commander
The app worked for the first two days. As soon as I got my first box, it stopped working. Can’t even choose my menu without calling in.
Love it! 5/5
This app is great! I love how easy it is for me to pick my meals each week and have all my recipes as my fingertips.
Love my HelloFresh! 5/5
From the incredibly easy app, to the selection of fantastic meals, the fresh ingredients, easy instructions...I could go on and on! I just absolutely love this food delivery service, especially since I hated going to the grocery store and always ended up wasting ingredients and leftovers. Thank you HelloFresh!
Love the updates! 5/5
By Raterz Fan
Easy to use and the app makes shopping to recreate past recipes a breeze!
Awesome vegetarian options!!! 5/5
Great app, price and food!
Hello Fresh = Hello Happy 5/5
We’ve been using Hello Fresh for a couple of months, with no referral.. I don’t know why my friends didn’t let me in on this great secret... but, I’ve referred HF to my married daughters and I know they loved it& they’ve referred their friends... I love the meals & look forward to my deliveries each week 🤗.
Ridiculous app. Can’t get out of some pages. Can’t figure out how to change orders Takes me back to download page when I try to go back to recipe. More.
Mixed reviews 3/5
By sweetman's girl
Meals are generally quite good.
App crashes too frequently
Please add total calories to the meal descriptions so that they are visible without having to open nutritional information.
Excellent Meals and Menus 5/5
Everything so far has been fabulous!!!!
We have enjoyed the variety and the tastefulness!
By JB Cook
I like the concept and idea but the food does not have a shelf life of a week. If we don’t eat within 3 to 4 days of delivery we are throwing the food out.
Veggies need a change 2/5
By Piob mhor
After a while Brussels sprouts and potatoes baked in the oven gets old. How about getting more creative with the veggies! No peas? carrot dishes? Cauliflower!!!
Re-Learning How to Cook for Ourselves as Empty Nesters 5/5
Deciding to start Hello Fresh was the best decision we’ve made lately. We are empty nesters and the 2 meal/3 times per week plan is perfect for us. He is a fireman and works several nights a week so, when he’s home, it’s so nice to have the ingredients on hand for quick, easy to prepare, and delicious meals without having to spend time running to the grocery store! Not to mention how much money we save not grocery shopping so often. We absolutely love Hello Fresh!
Top Notch customer service 5/5
My husband and I really enjoy Hello Fresh meals. They are quick to make and super tasty. The ingredients are simple as well as the instructions. It makes figuring out what to do for dinner after a long day at work so easy. The other great thing about Hello Fresh is their customer service. I had a family member pass away and we wouldn’t be home to get the box, so I called and they credited the cost of the meal box. It was such a kind a generous thing for them to do. So not only is their food delicious, but they are an amazingly understanding company.
Five Stars 5/5
Love the app and the food!
Hello Fresh is Yummy! 5/5
We have been members for almost a year. The meals are delicious.
Fig chicken w sweet potato 5/5
The fig sauce is just so delicious
Like Hello Fresh - not so much the APP 2/5
We like the Hello Fresh service and use it on average about three weeks a month. However, not sure who is responsible for the APP design, because every release seems to bring less functionality. I have resolved myself to just using the website now, even from my iPad or phone.
The APP shows you the three meals they have selected, but it is a pain to see the other meals in case you want to make a change. On the website, you can see all the meal offerings for the week at once. Also, you can no longer see big picture details at a glance like calories for each meal when using the APP.
It sure would be easier to use the APP, but it gets tougher every release.
Love it all! 5/5
Very easy to use to select menu, skip a week, or review recipes present and past.
I’m loving hello fresh !!!
Great App 5/5
Helps me pick and preview instructions on the go!