Wish it was more affordable. 4/5
Wish it was in the $40-45 price range. App is great to use though and makes selecting and skipping weeks easy.
Could not choose food 1/5
I’m not impressed with the food selection.
Awesome program 5/5
Wife and I had trouble deciding what to cook since she is very picky. Tried this program to give us ideas as well as variety. As picky as she is she and I both have loved this program and every week is like Christmas when our box arrives.
Hello fresh saves us money! 5/5
We get great meals with ingredients we would NEVER try at a restaurant- we rarely get fast food anymore and our trips to the grocery are fewer than before and we save money from not having impulse buying. We nearly always have leftovers for our lunches- great, fresh food- great value! Easy to use app!!!
Have been ordering the hello fresh now for a month and love every item that I’ve received the produce is fresh the meat is great and everything is there ready for me to prepare. I’ve even learned a few tricks. Thk u Hello Fresh.
App is not well designed. Unhelpful. 1/5
By hellofresh customer
The product is great but the app and website need improvements! Not intuitive and not easy to find things.
I like Hello Fresh but they don’t have good customer service 3/5
By K Sto
For the most part, the food is very good and the app is very easy to use. I’ve been so impressed, I sent my sister a free meal to try which she immediately used. The only problem was, the food never arrived and that was after Hello Fresh charged her, though they shouldn’t have. She called and emailed and was told to be patient, it would come but they couldn’t provide an ETA.
Four days after the food was scheduled to arrive, she found the box on the other side of the apartment complex at the wrong apartment with no actual apartment number on the box. She called to let them know and they said, sorry, it’s free so there’s nothing we can do and wouldn’t resend it. Good bye new customer! I was tempted to cancel my subscription, but since I haven’t experienced any problems personally, I will continue using them, but I won’t recommend them to anyone in an apartment complex. We were also not pleased with the fish and chips recipe. All of the rest have been good so far and I’m looking forward to this week’s menu.
I have tried one of your competitors and found their food too ethnic most of the time. Lots of African and Asian food that I found too different.
Hello Fresh is so good and so easy. I find a lot of familiar spices used in ways I never thought of and they are delicious. I will continue to order their food. I urge anyone who is tired to coming up with ideas for dinner to give it a try.
Works perfect for us. 5/5
We receive the Classic package & it works perfect for my family of 3. Recipes are things you wouldn't typically do without this setup. The ingredients are usually perfectly measured (sometimes they call for a little more H2O in a sauce here & there, but you learn after a few of those experiences). Need a bit of patience in prep but nothing unlike preparing anything else. All in all, after about 6-7 months we still subscribe & enjoy!
Hidden Nutrition Facts 1/5
Concerned about sodium, fat or calories? The Hello Fresh app doesn’t allow you to see nutrition facts before you unskip a week and make menu selections. They should allow easy access to nutrition facts (like their competitors) to help guide menu choices.
Great stuff 4/5
Great stuff or would be if all the ingredients were packed....
By John & Gloria
We have been enjoying each meal tremendously, its like going out to eat at a different restaurant every night. The food is fresh and the meal are spiced just right. I must say we have not had a bad meal yet. Love you HelloFresh.
Best thing I’ve done in college... 5/5
I’m so glad I started my subscription. Keeps me eating at home and now spending my money eating out or blowing it all at Target on things I don’t need!
The food is amazing & I’ve loved trying new things!
Love it 5/5
Love this app. Helps make things so easy :) thank you!
Learning how to cook 4/5
I really enjoy HelloFresh because with my schedule, I don’t have to think about what to cook. It has allowed me to try menus that would not have normally tried. Here are reasons I didn’t give a 5 star:
*everyone once in a while, an ingredient is missing
*the delivery service they use (LS) doesn’t know how to follow directions (I know this is not HFs fault)
*I hate the bags they send the food in and I wish they would return to the boxes. The bags take up a lot of room in the refrigerator.
Hello Fresh has changed my life! I am so happy with this service. I am eating healthy, feeling better, learning to cook and making great meals for myself and friends.
Great incentive to cook 5/5
Been using this for a few months now. As a single guy living in Boston, this is a great way to learn new recipes and impress dates. It also helps ensure I’m cooking good meals at home rather than going out to eat frequently. Everything that comes in the box is edible or recyclable. I’ve only had one delivery stolen, and they reimbursed me 100% of the cost after a short phone call. Couldn’t ask for more.
By Kati I
This makes my life so incredibly easy! I love HelloFresh and this app!!
Special diets 4/5
I love your healthy meal selections and wish it could go one step further: no sugar and no flour. I know I can make adjustments in most cases, and that my family enjoys a more flexible but healthy diet. That may be my only reason for not going to a 5 star rating. I tried the plant based menu and it had a lot of pasta. I am not a fan of any flour, including gluten free varieties. So even that menu selection did not work for me. But I also like that I can skip a week or several weeks. We travel and I need that flexibility. As long as the prices remain reasonable I’m on board!
I love HelloFresh and their app! It’s so intuitive and seamless. I recommend this service and trusty app to anyone and everyone...happy cooking!!
Best Meal Delivery Service 5/5
I love HelloFresh. My boyfriend and I love trying all of the different options and eating healthy food at home. I always keep the recipes and will purchase grocery items at the store if I want to make a dish for a second (or third) time.
The app makes the service even easier! It’s awesome!
Delicious ! 5/5
Hello Fresh is a time saver! 5/5
Rather than leave the farm to buy fresh in the winter I stay home and save time and gas. I add to the meal from my freezer and canned vegetables. We look forward to the UPS delivery every Monday.
I’d like more variety in the greens. It seems like a lot of green beans!!! Perhaps more broccoli !! I’ve enjoyed everything except the chili. It was awful. Did not have any flavor which was so surprising since everything else has had so much flavor. I’ve enjoyed cooking everything. Delicious
By Petunia 1
My family looks forward to making our weekly food. It is always good.
A great help for busy weeks 4/5
I've used hello fresh on and off for at least 6 months and the extra cost is worth the convenience. I wouldn't use them every week as the flavor profiles would get old. Every once in a while we'll get some produce that's not so fresh alsobut overall we're pretty satisfied with the service. The recipe cards come in handy later on when you're having a hard time coming up with meal plans on your own.
Pan Seared Scallops 5/5
Best scallops I’ve ever had. Delicious!
Thank you!!! 5/5
Over the years “what’s for dinner” made my skin crawl. I got tired of cooking the same ole thing. This has opened up a whole new way of cooking. My husband loves the meals as picky as he is. In fact when he ask what’s for dinner we both know it’s because we are excited. Thank you Hello Fresh for helping us make dinner enjoyable again.
The app is OK 3/5
There is no place to send feed back to the Company. We find the recipes are for easy, simple cooking. Most ingredients I have on stock in my pantry. The meals are carbo heavy with no complex grains, or green veggies other than broccoli and green beans. Chicken and fish portions are good but the beef is a small portion and they often want an extra 5$ for a 4oz serving
Love the food, issues with app 3/5
The food is delicious!! My only complaint is the app doesn’t always update my schedule correctly. I recently chose to skip a week and still was charged and received a box. Somehow it’s my fault. I would just make sure you are constantly checking the app to make sure your changes are saved correctly.
By Shel Hav
We loved this meal-take out style!
Great app and products 5/5
Loving the food and app. Can easily recommend
This was one of our favorite dishes ever!!!! Yummy!
App is great 5/5
Easy to skip, unskip and edit orders !!!
I love this! 5/5
So easy, so much time saved...and my kids love it! Each night with Hello Fresh is a mini cooking lesson for one of my kids. We have fun together and they are learning to cook! ...and I’m getting some help in the kitchen...yay! Ummm...not to mention the dinners are delicious!
By Mr. Barreras
Hello fresh is awesome. Our second meal had my 14 year old son asking if we were eating restaurant food again. My wife and I now cook together and we love it. Thanks Hello Fresh, and the Secret to Success Podcast for convincing me to try hello fresh.
This recipe is why I love Hello Fresh- delicious, easy and quick! The whole family loved it. The ingredients were fresh, and the recipe was easy to follow. Loved it!
I was a stay-at-home mom for 23 years and I think I made at least a million home cooked meals. Planning and shopping was a pleasure, but at times I ran out of ideas and felt like I was making the same recipes over and over. Now that my kids are grown and I am working I crave home cooked meals with variety, but have little time or energy for planning and shopping. Hello Fresh does the planning and shopping for me, plus the veggie washing, measuring, etc. Every meal has been easy, tasty and fresh. My husband and I look forward to every new box, and feel that the quality of the food and ease of preparation make it easy to stay out of restaurants during the week. We are very satisfied with Hello Fresh.
Recipes need work - always need oven 2/5
It’s called hello fresh and there’s an implication that there’s better ingredients etc. A lot of the meals are high in fat and in sodium. Also, a lot of the recipes require you to use the oven which is annoying because who wants to wait 15 mins for the oven to heat up to roast broccoli for 5 minutes? That’s not efficient, in terms of time or the cost of running the oven
So cool 5/5
Great recipes but awful technical difficulties 1/5
BEWARE- I received 3/5 boxes with rotten and fungus covered food, and did not even get full refunds for them. And then there have been even more issues. This service is not worth it, considering how much time I have had to spend with customer service. They need to fix their billing systems because I was charged the wrong amount 4 times and customer service clearly has no idea how to fix this or prevent it from happening again. A careless and unprofessional company. I am sad I had to cancel my account because the recipes were quite good. You are better off looking at the recipes and buying the ingredients yourself- cheaper that way too.
Eating things I would have never thought of 5/5
By Stewie said that
Have had service since Valentine’s Day. My husband got it for me as a gift. I can blame him when he is eating all this healthy food ! Love it ! It’s fantastic to have everything I need , fresh , and without thinking “ what tonight “. Occasionally an item may be bad , like wilted or a messed up vegetable, but nothing is perfect . I now look in my bags when they are delivered. I inform customer service so they are aware if there is a problem and they are always appreciative and accommodating if need be. I’ve run across very few things that I haven’t loved. The app is great. Easy to navigate and easy to make changes. I’ve referred a few people and they also love it. Thank you Hello Fresh for a great product !
Love the food! 4/5
The app could use a little help. I, like the other 5-star reviewers, love the concept, love the quality of the food, and love the ease of preparing a fabulous meal. I would like to see the app be enhanced so that I can mark a meal as a favorite or upload a pic of my completed meal without having to scroll through each and every step of the recipe.
This app is incredible! 5/5
By Irate solitare player
First off, we LOVE Hello Fresh. As working professionals with a baby, we just don't want to find the time to meal plan, grocery shop, and sort ingredients, not to mention the waste we'd have! But this APP!! It's amazing. Super easy to skip weeks when we're traveling, to change the plan type for just 1 week if we'll have company (and need a 4-person plan) or leaving early in the week (and only need 3 meals). I can't say enough good things about this app. It does absolutely everything you could want it to, EXCEPT- it is very complicated to send gift cards. Once one is in your cart, there's no "edit cart" option. Other than that, amazing!
In love! 4/5
It’s just me and my boyfriend and these meals are a life saver for us. We work full time m-f. These take the guess work out of what we want and eliminates the “what do you want to eat” discussion. I’ve had a FEW instances where the food was spoiled before we got to it (which was only 3-4 days) We switched our delivery date and it seemed to be better! Foos is typically very fresh and we have been doing this for months and have yet to come across a meal we don’t like. My boyfriend is a meat and potato guy, but I’m big into veggies, so we opted for the vegetarian and he’s never once said he’s missed meat! The app is very user friendly and usually have an easy time getting ahold of CS when needed! We’ve tried a few other companies but this one seems to take the win! Highly recommend this meal service!
Love it! 5/5
I never bothered with cooking until now and HelloFresh makes it so easy!
Hello fresh app 5/5
We find your app very easy. One thing though that we can't understand: we have been giving your vouchers worth 25 Eur to different friends but we have no idea if they became hello fresh customers, so we don't know if we are entitled to get a 25 Eur rebate ourselves. How do we know?
Apart from that we really enjoy your recipes. We always discover something new. Delicious!
Seriously Amazing 5/5
By sad ww user
This app has never given me issues at all, and the service is amazing. They have the most accomodating customer service ever. Delicious food!!!
Thank You HelloFresh Team! 4/5
It's like playing a food game, and you always win a prize - a delicious dinner! #1up
On point with Blue Apron, just moved from US 5/5
I’d been getting Blue Apron for years before moving to the UK, where BA is not available, and Hello Fresh has definitely filled the void and then some!