Very reliable 5/5
Makes us feel safe knowing where our child is.
I have a small walk to bus stop- this is very helpful! It decreases wait times if delayed, and let’s me know if we need to quickly pick up the pace! No problems w app yet. Very helpful!
Not what I expected 1/5
This app will only alert you after the bus has arrived at your stop. My kid has missed the bus several times depending on this app. Not what I expected at all
Love it!!! 5/5
Love the convenience of this app - saves me a lot if time!
I can now keep track of when the bus is truly coming without being late!!!!!
Great concept, needs work 4/5
The concept of this app is great! Parents, sitters, siblings get a heads up on when the bus is set to arrive. It would work out if the bus updates were actually sent in real time. On days the weather is bad (cold or raining etc.) people don’t have to wait outside for long, you go out as the bus approaches your zone. NOT helpful if the app only alerts me as the bus pulls OFF from our stop!
Constant emails 1/5
I have repeatedly set my notifications to not send me emails but I continue to get four emails a day telling me the bus is coming.
Unable to keep account without email.
Slow to Update and Email!!!!! 2/5
By Far Too Late Again
This app is great, but is SOOOO slow! I doesn’t tell me the bus is on the street before my bus stop until 30 seconds after it LEAVES my bus stop. Also the emails that the bus has entered your bus stop radius come so late you can’t even use them. For example, I JUST got an email that the bus entered my bus stop radius at 4:55 PM. The time is currently 6:19 PM. Crazy right? DO NOT GET THIS APP UNLESS YOU DON’T MIND WAITING ABYSMALLY LONG TIMES TO GET A SIMPLE UPDATE!
Best app ever 5/5
By Shock it to me
I havv no odea, how anyone could rate this app less than a 5. This is the best thing since sliced bread, the internet, and iPhones. Thank u for creating!!
I put 10 passwords And still not create the account
Best communicator ever!! 5/5
By Stop N Read
This app is the BEST THING EVER since sweet potato pie!! It provides me the most accurate location of my daughter’s bus morning and afternoon. Since downloading this app we know when to go outside because it allows me to set a radius alert...OMG! I can’t imagine my days without this app going forward. For a parent, this was the best idea to help in the morning and to be on alert in the afternoon. Whoever thought of this....I THANK YOU SO MUCH!!
Great when it works 3/5
This app is great when it works which is most of the time. But this morning it glitched out. And PM the map shows entire country instead of my area, and no bus whatsoever. In order to contact customer service I need the code for my school. Which is too much to ask a working family to try to find this info again. You should be able to just log in and contact help.
Love the app 5/5
My district just got this app on Monday and I love it. It isn't 100% accurate aka don't wait to run to the stop, but it does what it is supposed to. Great idea and I am glad to have it.
Good app 4/5
I like the app. One issue you need some kind of notification option like a alarm. I have it on my phone in my pocket and although it did pop a notification on my screen I wasn’t aware of it. I think adding a sound affect maybe a school bus noise, or even a regular alarm sound would be great. Then I would be more aware of the bus arrival without having to watch the app or my screen to know it’s almost here. Great idea will help us a lot when it gets really cold outside.
This APP is so inaccurate 1/5
By Little tiger one
The map location and actual location of the bus can be five miles away, we missed bus many times !
Late notifications 3/5
When I first got this app, it worked well. For the last week or so, all the notifications are 30-60minutes late. The time of the bus arrival seem accurate, but I don’t get notifications in a useful time.
Needs work 1/5
Need to have text vs email for notifications.
Need to be able to add additional text numbers to notify.
App: when I extend the alert radius from default it won’t save the new number.
Good app- some bugs 4/5
I appreciate this bus for the ease of things in the morning and knowing where my children are. My only complaint is it used to show the bus moving within the app and now it doesn't. I have to close the app out fully and open it back up to see an update of where the bus is. Would like this bug fixed, especially when my daughters are watching for their bus and don't know how to keep closing it out and reopening.
Worked great at first... 2/5
The app worked great at the start of the school year, but somehow it "lost" my daughter's bus pass and therefore never shows a bus stop. I've contacted customer service twice through the app with no response. Hoping for a resolution soon
Can’t sign up 1/5
Everytime I try to sign up and click done after putting my school code in and all of that it says unable to sign up why is that
Randomly stopped working 1/5
Was working fine and then last week just stopped sending me notifications. Didn’t change any settings or anything.
Love this app! It makes knowing if you missed the bus so much easier and not to mention when they get home I’m always on time. Thank you!
The joy in knowing 4/5
Love the app! It gives us a general idea on when to head to the stop. Especially on freezing temp days since it picks up just a few short feet from the door step.
Not the best but when working well it is awesome 3/5
By El pollo loco 2010
Not accurate all the time. Sometimes it tells you when a bus is substituted and other times it does not. When it does work it is OK. I much rather just get a text update when the bus is in my vicinity as opposed to an email.
The technology is there and it is very simple, considering how GPS is used in today’s world, but seems like it is not 100% yet working as intended for this app.
Looking forward to future enhancements.
Update improved stability 4/5
Works pretty well now
They improved the map timing on this app. Thank you!!
Helpful app 5/5
This app has been very useful and reliable in letting me know when my daughter's bus is arriving. I set it to notify me when the bus is within a two-mile radius, which is the longest option (and the only really helpful one). I wouldn't stick around at home, just waiting for the notification. But it is a good way to be sure we are not running late, and to know that everything is going normally and on schedule with her bus. I definitely recommend it.
The latest update 5/5
***** UPDATE 10/20/2017
Previous 4 stars upgraded to 5 stars
Support has since fixed my issues which very well could have been due to making the switch to the iPhone 8 plus. (Not the only app that had to work out some kinks) Here comes the bus is back to being the reliable and dependable app I am used to! Let me also say that we live in the outskirts of the city, a little bit country, and my kids are bussed 30 min away down country roads where a lot of cell coverage is not available. This tracks them flawlessly and with a 1st grader, 4th and 5th grader that’s a huge comfort! In today’s world, having one more way to know where your kids are is priceless!
Last year this app worked flawlessly! I received emails and app notifications regarding 3 children! That’s a lot of emails and notifications lol but it worked and was accurate. For some who say the bus radius needs to be changed, you can go into the app and change when you want it to notify you. That’s completely in your hands. I was excited about using the app again this year and remembered the beginning of summer they did a massive update. Unfortunately, that update has failed me. It did a great job of showing when my kids were on an alternate bus (did not do this for me last year) but once they switched back to their normal bus, it continued to track the alternate. For the first two weeks of school, I received not one notification or email. I finally had to contact support. I did this through the app which is great but I also wasn’t able to write in the box and explain my issue. Luckily they have a drop down menu with most problems listed there. The issues were fixed with in 48-72 hours. You just notice them on the app. I am currently back to having notification issues since I upgraded to iPhone 8plus. I have once again reached out to support minus the explanation box lol and am hoping for a quick fix again. The app is overall a great app however!
Great idea... 3/5
This app is a great idea— installation, registration, adding kids went flawlessly. I didn’t receive any notifications until day 2 and it was just for the bus entering the stop radius... App is choppy sometimes the “bus” isn’t where it should be.
Now I’m getter by too many notifications via text AND email. I turned off email notifications— NOPE still get them.
Thanks for the response— I’m not giving up. I’ll try a few things before I contact customer support. I think it’s just s matter of getting all my settings dialed in...
Doesn’t work consistently. Disappointing!
Peace of Mind! 5/5
My kids are of elementary age but old enough to walk together without me to the bus stop down the street. They are just out of eyesight but using this app, I can see that the bus has indeed stopped and picked them up. It allows them some independence while still giving me peace of mind. In the afternoons, there’s no second guessing when they should be arriving. If your school isn’t participating, get them on board!
DOES NOT WORK 1/5
I am a 10 year old kid, and my mom went to work. She is 45 minutes away, (one way) so she could not prop me off at school, (they don’t let you drop after 12 o’clock) so I was stuck at home. The app glitched so it said it was at the first bus stop, so I went up to the bus ( I am the 2nd bus stop, but they are about 5 minutes apart.) once I got to the bus stop, it said that the bus was already at the school so I missed the bus.
Good, but definitely room for improvement 2/5
By Bev BV
The intention behind this app is really great—a way to finally track our children’s school bus in real time. While I appreciate the interface and ease of use, I’m still unhappy with how the map/tracking aspect performs. I also find that the notifications are unreliable.
Currently, the bus tracker icon on my map doesn’t refresh at all! I have to close out the app entirely and re-open it in order to see where the bus currently is. This may be due to bugs because prior to recent updates, the tracker used to refresh every 30 seconds, which gave me some sense of progress. ... Still, the 30 second tracker is too long of a refresh interval, IMO. I don’t understand why the service cannot track the bus in TRUE real-time (meaning we see the icon move as the bus is moving), similar to an ordinary GPS app that we use while driving our vehicles. If this isn’t feasible because it’s too intensive, then there should be a way to increase the refresh rate to at least every 10 seconds. Every 30 seconds for a refresh is mind-numbing, especially when I have the app open and am watching the bus icon carefully.
The lag of this refresh also means that my notifications arrive late. Oftentimes I’ll receive a notification that my child’s bus is just arriving into radius when it has actually departed and is already well on its way past the bus stop. Not sure if this is really how it should be since the notifications rely on the actual GPS in the bus and not the refresh rate, so I’m thinking it may be an actual communication lag between the tracker and the app notification itself.
The pros are that the app interface itself is quite simple and user-friendly. It isn’t cluttered with unnecessary graphics and is very straightforward to use, so bravo on that.
Like I said, I feel that the service and the app has fantastic potential, but there are definitely much-needed tweaks to get it there. Let’s start by at least getting the app to refresh again! Please!
I’ve been in software development for years and this is the worst app I think I’ve ever seen. One day the app decides that your school is in Minnesota, the next day Texas. Then the next day you open the map and it just blinks and doesn’t load anything. Why waste everyone’s time with this??
Bad version 2/5
Last year it worked great. This year not at all. It lags terribly so you don’t actually know where the bus is. I don’t receive the in radius notifications until AFTER the bus has already came so it’s pretty worthless this year.
Much better!!!...only 1 wish! 🤞🏽 5/5
I reports issues to the app company & within a matter of just a couple of a day they responded directly to me, appreciated my feedback & assured me that they would do whatever they could to fix the issues & in a matter of just a couple days the issues where fixed! That’s outstanding!!! Thank you!...now just one wish??? #FingersCrossed
1.)What a great safety feature it would be if the student could scan their bus pass as they entered into the Bus at their pickup location & departed the Bus, showing their exact pickup & drop off location!
Wrong bus!!!!! 1/5
By there goes the bus
There are 2 busses that come down our road and this stupid ap has assigned my kids to the wrong bus. There's apparently no way to change this anywhere, not even by the school district. I've contacted them multiple times to fix it, but they can't. Also, fix the "help" feature on the ap. It doesn't work at all. Every time I push it, it says "cannot connect to website". It has nothing to do with my device. Please fix this app. It would be really useful, if it worked.
Great app 5/5
Wonderful bus app for wake county schools.
Love the app 5/5
This is my first year using it. I have a preschooler who is not at all patients waiting on the bus to come. Especially the first week of school when it was raining and bus schedules were so unpredictable. It has been a lifesaver since I found out about it and downloaded it.
Will NOT let me add student 1/5
Keeps telling me the Last name and ID number don’t match even though the info is correct so this app is useless to me
It's a great app very accurate and shows where is the bus exactly. Very easy to use. My kids will no longer miss the bus in the morning.
Good idea and app, if it decides to work 2/5
I think this is a good idea that can save time and add convenience. However, if the app fails to work properly you as a parent look like a d***a** to your kid and/or bus driver who had to wait (for the younger kids). Some days I’ll get a notification and accurate tracking of the bus, other days no notifications and the app will show the bus in another nearby neighborhood, only to look up and see it sitting at our stop. Too frustrating for me...
Very Convenient! 5/5
I love having the capability to track where the bus is with my kid on it! It's been great for us!
Please fix 3/5
Last year this app was amazing! This year the bus doesn’t even move and it updates every few minutes... and the updates are usually late. Not to mention it tells me a certain time for the bus to be here but it is never here on that time it is always earlier. I use to get proper notifications now they are just kind of all over the place... when this app works properly it’s such a wonderful app! Please fix for us parents! -Washington Township Crooked Creek Elementary School thank you!
It works good when it works 3/5
It works good when the app doesn’t go down,it went down yesterday and now I can’t log in
The worst app on my phone 1/5
I've had this app on my phone for a few years and it never works. Totally useless. They're always assuring our school district it will be better and it never is. Don't even bother.
Bad update 2/5
Since the sept 22 update the map fails to update. Once the bus is located the app must be shut down before an updated location is given.... and then it stops updating again. Repeat.
Middle of the road 3/5
Our experience with the app this year is spotty. Most often the update speeds lag far behind the bus. Any days the buses have already completed a stop before the push notifications come or the bus is pulling away when the app says the bus is near.
At least we get a general idea there is a bus somewhere doing something
Here come the slow app 4/5
This app don’t update where the bus is at .
Map isn't updating 2/5
It was great in the beginning but this latest update has caused the map to not update. I have to close out the app and reopen periodically to really tell where the bus is.