Worst App very very difficult to set location. 1/5
Make reservation, connection Error, modify reservation...connection error, lookup location ... cannot find error. Terribly written app.
The workaround sometimes is to restart the app and try again.
By Relax - Dave has it covered
App is convenient and easy to use
New pick your car and drive rocks 5/5
Makes getting out of airport fast and easy
Needs improvement 3/5
Great program app needs improvement
Great app on the fly 5/5
By Madman rocky
This app is a real time saver and you can book no matter where you are
Works like a charm 5/5
Great app, very easy to use, booking a car is a breeze.
Review doesn't work well 1/5
The location and search options work awfully. Also why did I save my frequent flyer # when it didn't even remember it and I had to re-enter it?
No good 1/5
This app never stores my login info. I want to use Hertz but I legitimately buy from their competitors because I'm sick and tired of resetting my username and password just so I can login.
Consistent... Reliable... 5/5
Been with Hertz Gold for many years.
Good app 5/5
Easy to use. Keeps me informed. Been using for several years and no hiccups.
By Stoli Fan
You can't get sufficient info from app regarding what you could end up with. Consistency of quality vehicles used to be the reason I rented from Hertz. This lack of quality issue is expected from bargain basement rental companies but I refuse to pay a premium and receive a undrivable piece of crap
Since the beginning of September, the app just died. When I click on it, it dies. I deleted and reinstalled, rebooted 100 times and it's still dead. It used to work fine.
Ms Helen Ward 5/5
So easy and efficient - I love the app and Hertz!
Doesn't keep track of my reservation! 2/5
I reserved a car on the app for next month, and received a confirmation number and email. When I went to check it on the app the next day it said I had no upcoming reservations. I even entered the confirmation number to find it and still no record found!
I give it 2 stars because at least I was able to reserve the car pretty easily.
Hertz makes it easy to take your money--you'd think they would follow up with some good customer service afterward. It's not like the technology to do this doesn't exist, except everywhere else!
Love Hertz 5/5
By love my Hertz
Easy to use, easy to modify. Well designed app. I use it all of the time.
Good app 4/5
Works well and it makes life much easier at the airport.
Can't find reservation 1/5
Just booked over phone. Put red # in app and says invalid????
Don't bother downloading.
iPad app keeps crashing 1/5
It works well on my iPhone but not on my iPad. Only crashes when I put in my login info.
Hertz Is #1 5/5
The best car 🚗 rental app there is !
Don't waste your time 1/5
The app is useless.
Quick and streamlined 5/5
Made a reservation with my # 1 Gold club in about three minutes with all my going back and forth selecting different cars and pricing options. Did not have one issue and received my confirmation by email seconds later!
Terrible company. Terrible app. Terrible. Go elsewhere - better all around. Too many glitches and sub par product to warrant a shot.
B Stuart 2/5
By b stuart
Can't log in with my iPad. iPhone works for some reason. Called hertz and they couldn't fix it. Oh well...
Great app to use on the go. Very easy to navigate!
Great company 5/5
Was so simple and easy.
Very good app 4/5
It was easy to reserve a car and they have the best cars.
Continues to improve. Could not cancel a reservation. Booking though is a snap
By Asphalt Babe
Best service ever
Easy to use but it does have a glitch when you try to enter coupon codes.
Excellent app. Fast & easy
Worked fine but . . . . 4/5
By Mr Aloha 67
The app seemed to work pretty quick and it seemed to look like the previous version until you reach the literal checkout section! It just seems that there is less information being displayed than previously; the previous version seemed to be much more thorough displaying more information than the current version. If you want to review what you are renting and the price, you have to click a link versus having all the information on the final page!
Catch up with your competitors Hertz 1/5
Glitchy. Crashes and often won't Allie the next step.
Great app! 5/5
So easy to use.
Nice app, Hertz! 5/5
By More Sugar!
Very clear and easy to use!
Very buggy 2/5
By Ripened tomatoes
UI is fine but more often than not there are issues when trying to edit or cancel a reservation.
Broken for IPad Pro 1/5
Only way to use app is with phone. iPad Pro refuses to open. Please fix
IPadi Pro 10.5 1/5
As others hav noted app doesn't work with IPad Pro 10.5. This is a major inconvenience.
Easy and grateful 5/5
We have an continue to be grateful for the service we receive from Hertz. It continues with the app which is easy to navigate and I was able to reserve our car on a holiday weekend within five minutes. I appreciate that, as a Hertz member, all of my information is easily present in the experience. I know it would take some coding time to create a discounts comparison page - that would be awesome. So instead of having to try one code and get the price, then back up and input a new discount code or designation, we could pick from several and see the prices listed side by side. That's getting refined I know, and still we give 5 stars both for the app and the ongoing kind and understanding service we experience.
Excellent for international travel 5/5
Great App 5/5
By Mike Iven
Works great, no issues!
Horrid visuals, constant modals, awful support for selecting alternate to airport locations. I guess you can rent a car, but it's not without constant friction and absolutely no joy. These guys need a little design love - and budget!
Terrible App Design 1/5
App doesn't function well terrible experience.
Hangs up a lot, nice when it works
Worst app in all my life 1/5
It's impossible to know the member number or track the points flow. I don't know when this app may be useful
Love it! 5/5
I use this all the time and it works!! I don't use anything else to rent cars
Works but UI not sized 3/5
App works fairly well. However UI not sized properly for all screens so you often have to go back numerous times to fill in flight info etc.
Remembering previous trips 2/5
The program doesn't seem to remember previous trips which could make booking reservation a lot quicker
New Gold member 5/5
First time using app. No glitches, fast and easy to follow, clear info. Recommend
Getting better all the time 4/5
It seems to be easier each time I use it; and yes, I know part of that is getting used to it, but they have also made a couple of changes in the last year or two that are true improvements. I appreciate the ease of pick up and return.