Can’t access cable providers 5/5
I previously was able to watch the shows through my cable provider. Now it only lists 8 providers and the More Providers button does not work. Very frustrating. Was a 5 Star and when fixed will return to 5 Star.
UPDATE: contacted customer service. Their response and it worked.
“If you'll go to your iPhone or iPad's settings, then scroll down to TV Provider and select it, please turn off the switch beside 'HGTV'. After this, please close the app from running in the background of your device then reopen it. Then, when you select Sign In within our app, you should be able to select your provider to sign in.”
Sign in 4/5
Recently had problems signing in and contacted customer support. I was told to go to settings on my phone and look up tv provider and then toggle off the hgtv button. After closing out the hgtv app and reopening, I was then able to find my provider and sign in. Thanks customer support.
Use once 1/5
By Nob p
Signed thru my service provider Suddenlink on day I downloaded app watched a show next day try to sign to my provider and Suddenlink does not exist on provider list. Not worth time to download!
Unable to login in to cable provider 1/5
What junk. The whole premise is to let cable subscribers use this and the login feature shows no providers other than the eight or so that paid to be seen. What a joke.
By Jason Brown IPad
Will not allow me to select Orbitel as my cable supplier. It will not pull them up on the available list but they are an available cable company. I was able to set it up on the web as well as with a droid phone. App needs to be fixed.
Sign in 1/5
Can’t sign in if the the provider is not on the first screen. Useless
NO Spectrum/Time Warner Cable??? 1/5
This is confusing. It lets me watch on my home TWC app but there’s no where to pick on the drop down menu when signing in “TWC or spectrum”. Boo
Way too many ADs 2/5
Every couple of minutes, you have to watch the same 5 ads over and over again. It’s so annoying. Please stop with the frequency of the ads. It makes me want to stop using this app.
It doesn’t work. When I click on the program I would like to view, it gets stuck on the black screen with the spinning circle.
Sign in not working 2/5
Normally I love this app. But for some reason right now when I click on more providers nothing happens. I tried uninstalling and reinstalling the app and it did not help.
My Go To App!!! 5/5
When all the other channels have the same old same old, I go to HG to discover more about the world.. thank you!!
Need bugs fixed 3/5
When trying to sign into tv provider, it won’t allow me too. Even though in settings it’s linked and when I download the app it asks for permissions, it is requiring I sign in. It only gives around 8 providers. When I click the ‘more providers’ link, it doesn’t work. Frustrating. When it did work, I loved the app.
Can’t pull up list of other providers. So, yeah, useless.
No live stream 1/5
I have used this app for over 3 years. I have updated all my devices. Killed this app and then reloaded. It no longer allows me to search my provider,Suddenlink, or any other provider that is not provided on their front page to sign in. With all the reruns though I really probably not missing much.
HGTV BUG ISSUES 1/5
It's had issues since they updated it, the first of Sept. Apparently the first of Oct 2017 (they said) they have killed the bugs.. They need a new can of raid, it still stinks. NO LONGER USER FRIENDLY. You no longer have a choice of episodes to watch. Nor can I get it "live". Don't understand that one as I do have cable. I can say good bye as all they do is spin off after spin offs. How many house hunters and flip or flops can we stomach.
Doesn’t work 1/5
No longer works with Google Fiber. Can’t pull up list of “more providers.”
Needs more shows👎🏾
By NickPappas iPhone
Repetitive commercials 2/5
First of all, there are too many commercials. I guess it’s manageable, but then they literally will play the same commercial 3 times in a row in a single commercial segment. Whyyyyyy???? 😭😩 Just kill me already!
SLING TV Provider not on the list 1/5
Please add Sling TV as a provider so we can sign on and watch live content.
Needs more shows 2/5
Not only is the selection of shows pathetic, you only get to pick from 4 or 5 episode of each show. For example, I was watching fixer upper at my parents this afternoon before I went to work (I don't get hgtv at home). It was an episode from their first season. I downloaded the app in hopes of being able to finish the episode at some point today. Since I couldn't, I figured I'd look up the original love it or list it. It's not even on here!!
Apple TV streaming 3/5
I would give the app a 5 star rating if it wasn't because of the issue with streaming. I would like the app to continue running on my Apple TV, even when I am currently checking something else like let's say a quick text message. Why does it have to stop? Other apps do it
Hate the app....love the shows. 2/5
This app has terrible functionality. Sometimes the episode plays when you select it and sometimes it doesn't....have to restart the app to get it to work. And then it doesn't always connect to Chromecast. Very frustrating.
Can't cast 1/5
Loved this app until I updated it, now I cannot cast live tv to my Chromecast. Will set to 5 once bug is fixed
Great shows, terrible app 1/5
I love the shows, but this app is the worst. It's difficult to navigate and the shows constantly freeze while playing. You can't just go back and restart either. You have to completely shut the app down and start it again. There's also no "watch list" or "favorite shows", so you have to go find the show and remember what episode you were on and MAYBE it will remember where you were at in the episode. I don't mind having to watch 5 commercials in a row, but every time the show freezes, you have to watch the commercials over again. I also can't watch with my baby in the room because one commercial in the set guaranteed will be loud enough to blow out your eardrums. I want to use this app and enjoy the shows, but there are so many bugs that I'm usually too frustrated after just 1 episode. I have these problems on both my iPad and amazon tv.
Old shows 2/5
I thought this app would have all the latest episodes on demand. Similar to most network apps. Nope. Please keep this app current!
Well I want to thank for updating your app to when the commercials come on the sound increases more than double. Do you have an idea how painful it is to have your earbuds in and then have a commercial blast your eardrums without warning?? Thanks, thanks a lot, we are done with dealing with such a stupid change in your app. We don't need to have our ear ring for the rest of the day because someone is screaming about Bargain Outlet...
By Jenn De Los Santos
the amount of commercials !!!!!!!!!
By Hailey & Emma's Babci
I am the world's most techno-impaired person! Computers scare me and anything to do with apps sends me hiding in a corner with a blanket over my head! But your app was easy to use and understand; enabling me to watch some of my favorite HGTV shows where ever I happen to be. Coping with chronic illness means I am frequently bedbound but this app enables me to have entertainment and distraction in my little phone. My only request is that you add more shows and more episodes. Thanks so much.
Ms. CB 5/5
Love having access to some of my favorite shows. Would like MORE
8/29/17 back watching live cool new shows
Hgtv watch app 1/5
I keep getting a message that I don't have the current version. But when I go to the App Store I do have the current version, and I can't get rid of the message or watch HGTV.
Tv Casting 2/5
(On iPad) So the app is great at navigation but when I'm casting shows to my television I need to exit the app completely and then choose another episode before I can watch something else, every single time an episode ends! That is just terrible
Always freezes 2/5
I LOVE hgtv, and was excited to get the app on my tv. However every time I try to watch, my show freezes a few minutes into it. I have to go out and restart. Also, please PLEASE don't show me the same commercial SIX times during one episode!!!! And then an extra two more times when I have to restart because of all the bugs. Please put some effort into fixing the bugs so people actually want to use your app!! (My show just froze again for the third time as I type this, and I am in the first 10 minutes!!). Grrrr!
By Squirrel 12345
it doesnt have my network😡
Doesn't work 1/5
Waste of time. Doesn't even work
It's ok 3/5
I like to use it when all there is on live TV is politics, disaster, murder, talk shows of no significance, etc.
Needs work 2/5
I love that I get to watch the shows whenever I want but it will not let me cast it to my tv. It just sits there going in circles with the HGTV symbol on my tv. I tried my other apps to make sure it wasn't my phone and all of my other apps that I cast with are working. It's really frustrating.
Backwards and weird! 2/5
I love HGTV however this app on the Apple TV is not user-friendly. From the moment you open it up it's awkward and too forceful. As soon as you open it videos are forced into your face and start playing without you selecting them to play.
But perhaps the biggest oddity of the whole app is that by default, episodes are played from newest to oldest! Who watches a season backwards?? It should play from oldest to newest!!! You can't even change it if you wanted to. There is no setting to play oldest to newest.
Somebody at HGTV really screwed this user experience up.
Can't logon Anymore 1/5
This app used to work, but since the last update, I can no longer sign-on. All of the apps from Scripps are broken this way. The sign on screen pops up for a fraction of a second and closes right down. This is no way to support an app.
More App Issues 2/5
By SB Austin
In addition to the normal difficulty logging on, they've now dropped Google Fiber - NOT from normal access, it's just disappeared as a selection on the app. Can still access from desktop, just not IOS.
Love it. 5/5
I can never get enough of HGTV
love HGTV but the app needs work 2/5
By Gabi 🎶🎶🎶
The app will stream things flawlessly but randomly not want to continue streaming. also there's not that many episodes to watch of each show which kinda bugs me. wish there was continued streaming and entire seasons
C'mon HGTV get it together. UPDATE YOUR APP 1/5
Constantly freezes up when starting app. Can't tap anything because it doesn't work. I have to keep restarting the app to get it to work. Always crashes 15 mins into a show when I try and cast it. I'd really like to enjoy streaming HGTV shows but can't. Or I just close it out and start watching another app that actually works.
So many bugs. Including the fact that the live TV constantly stops working on the Apple TV. You are forced to quit the app and relaunch constantly
App is terrible!!! 1/5
This app is almost useless. It crashes constantly. The HGTV channel is awesome and I love their shows but this app paints that network in a terrible light. If this is the best they can do to get their programming to their customers, then they have serious issues!!
Great app! 5/5
I love this app! All my favorite shows in one place! I stream it to Apple TV! Thank you!!!
Doesn't Work 1/5
By Ed Shull
Tried signing in several times over the past months with my DirecTV login and it never works. My login works with HBOGo, Showtime, STARZ, etc...
It's a shame a big media company can't find the time or talent to tackle this.
Chrome cast issues 2/5
I love HGTV and having the cable access to view all shows is a definite plus. Only problem with this app is that whenever I try to cast the programming to my TV it crashes and disconnects randomly. I don't have this issue with any other chrome cast capable apps, so I hope this issue gets fixed soon!
Love it 5/5
I love watching this app n catching up on shows
ATT U-Verse 1/5
If you have ATT U-Verse as your TV provider don't waste your time downloading the app because you will not be authorized to watch it on your Apple TV.