Love it 5/5
We have rented homes in five states. They have all been clean and are exactly what they say they are. I would recommend it to anyone who is tired of vacationing in hotels.
Inaccurate location mapping 1/5
I wanted a vacation rental near a certain beach. The map location on HomeAway showed perfect location, however after I booked I learned the location is several miles away from where HomeAway marked it on their map. I'm very disappointed to have paid for a vacation in a location I do not want to be in.
User Friendly 5/5
I love that it is so easy to look back at past rentals. It is easy to communicate with property owners.
Love it 5/5
Easy to use. Accurate info.
I have used it for three rentals and all turned out great.
Wonderful. Vacation......here we come!!!
Works Great! 5/5
Stop forcing people to download your dumb app 1/5
Very helpful 5/5
I use the app all the time. Easy to switch between map view and the specifics of the rental. Easy to send messages to owners.
Nice app 5/5
By flaco garcia
Best app for vacations
By Suzy Bungle
This app has every feature you can imagine. Every thing you need is right at your fingertips. It could not be more helpful or easy to use. I love that big gives recommendations of things to do in the area we are visiting. I love it!
By da lucky one
The cabin was awesome. Beautiful view and the owner was great and responsive to all of my questions or issues I had. I will come back
Great App 5/5
Great app to find vacation properties!!
Needs a lot of work 2/5
No idea why but this app continues to show an email to an owner when I click on "check for availability" so I can see the total price for certain dates. Fix this nonsense.
By Illonois Grandma
This is my first experience with the app. I like everything so far.
Needs serious improvements 3/5
By Nancy MacLean Davidson
On the negative side: App is often very, very slow to load; App crashes constantly; cannot upload pictures to customer reviews; after clicking to pay, get error message/page so need yo check bank statement to see if payment went through
On the plus side: ability to refine search (e.g. for pet friendly properties, parking availability, etc.); ability to add & review customer reviews
Good App 5/5
I have used this many times, even before they had an app. I have never been disappointed.
Kenneth Robertson 5/5
Love your APP! Makes it so easy to book reservations! Five Stat for sure!
Always great finds 5/5
Genuine reviews and responses from the actual owner of the property. Much better than staying in a hotel chain where the front desk or management have very little interest in ensuring a memorable experience.
Love the app 5/5
By Temple Shell
App is very easy to use and helpful
Great app 5/5
Very useful for booking good vacation rentals.
One thing that would help is a defined fee structure for cleaning and other fees as they can range from $0 to $320!
Love this app! 5/5
We just discovered VRBO and Home Away last fall when we booked our first trip. It was a great experience & we will definitely do it again!
The Application never works 1/5
This application never works. Will not let you update anything. I can use the website and it works just fine. Application is frustrating and seems useless.
Works and it has message to owner 5/5
By De Fazio
This works beautifully and takes CC and message owner, photos and everything. I think I like it more than the website!!!!
Good app 5/5
By Dr. Klahn
Very good 5/5
No vacations without it!
Easy to use! 5/5
Wonderfully simple and well executed app
Great App - Needs Some Improvement 3/5
By Weekend Getaway
I overall really love the HomeAway app and find it easy to contact property owners and book stays. But there is no way to create new favorited lists within the app (for iPhone). I find that I need to login via a laptop to set up a new list. Frustrating when I am typically perusing between breaks in my day.
Good app 3/5
Only complaint is that all costs should be listed on each rentals. No surprises or hidden fees by the owners or property managers.
Good app for renting 4/5
I've used this app for over two years now and enjoy the convenience of it. One thing that should be adjusted is the final fee per rental can be slightly higher than the suggested fee when searching for a rental.
Great app 5/5
Love this app. Easy to use! Great properties, great customer service.
Good Service 4/5
Only complaint is need to show all costs when advertising. Many of these agencies fool you when they advertise and when you go to actually rent the apartment it actually costs double what they advertise after adding all of the extra fees.
Great app 5/5
Myrtle Beach condo#4251776 1/5
By Virginia Grandma
I am having difficulty with manager/owner contacting me after receiving verification that property is available.
Had excellent success a few years ago renting through VRBO. Would love opportunity to write positive review.
It's like vacation porn! 5/5
I love the app. It makes looking for and booking trips so easy and enjoyable.
Can't view an email without the app! Really?! 1/5
By miss'n something here
I apparently can't get the necessary info about my upcoming stay without an app it really does not seem to get easier
Great Options Worst App 1/5
There are many great options when you try to find your dream property for your vacation. However there are a few things to be aware: the cancellation was externally difficult- I haven't figured out how to do it; I followed the instructions but when opened my booking details, there is no cancellation button as said in the instructions. They made it difficult on purpose I guess. The owner was kind enough to cancel my booking from her side. For this reason, I won't use it again unless I am 100% sure that I won't cancel. Second, there are hidden fees you need to know: sheets, towels. Most European property allow smoking so be careful. Third, your credit card will be authorized when you simply want to ask a question before making your decision; Forth, no way to get help. I tried to email them and ask for help with my cancellation, the email always failed !!! Think more before you have to use them.
The best 5/5
Love the rating system. Makes each owner accountable and each visit perfect
Shows wrong prices 2/5
Time after time, even though I entered my check-in and checkout dates, the app kept showing me average prices for locations that were MUCH lower than the actual prices on my dates. Pretty useless!
This app is useless. Save yourself and use the browser. 1/5
There is no apparent way to navigate through. If I am looking for housing, I would like to be able to share the listings I found so we can talk about the possibilities. Finding listings is not hard, nor is adding to 'favorites', but you might want to create a new list for each trip and there is no apparent way to create a new favorites list from the app, and thus no way to email your specific list. You wind up back in the browser if you want to collaborate. If you just want to book for yourself, add a star or two to the rating. I am not getting that far.
Easy to use, but would like edit option 4/5
It is easy to navigate the site. I like the list to return to favorites, but I do wish I could delete selections. Once I have eliminated them as a choice Also it would be nice to make a note if you are comparing places, like this one only has 2 twins beds, or this one no elevator, etc, rather than having to go back to the list of amenities.
Love this app
Useful mobility 4/5
I've been using Home Away for years. Decided to download the app for an extensive search I'm doing for a friend. I love the large photos and uncluttered interface. I wish you could apply more than one filter for the type of place or the type of location. I'm sure it'll get better.
Great App! 5/5
Definitely would recommend this app to anyone.
Works great 5/5
Easy to navigate and never crashes.
Amazing what apps can do these days 4/5
Used this app to look for vacation properties to rent for family trips. I like the details provided and ability to communicate with property owners.
Easy to use 5/5
I love this app. It is easy to use and provides all the info you need.
So Simple 5/5
By Some female
Home away 5/5
By Project lifetime!
Love the app, have been using for years book all my home away stays here. Never had a problem love the ease of transaction and communication with owners and property managers. Highly recommend
Works great 5/5
Easy to navigate
Love this app 5/5
Easy to use and perfect app to find the perfect place!