Easy to use; communicate. 5/5
Good app. Easy to deal with owners. I do not understand the few negative reviews. App is fine.
Great app 5/5
By Skinny miney
Very easy to use. I really appreciate the reviews, details, pictures, and overview.
Easy and awesome 5/5
Very easy to use and efficient.
I always use this app especially when I go to Hawaii. It's so much cheaper than a hotel
Love it!! 5/5
Easy to search, pay and stay!!
Not sending messages and no app support help 1/5
By Hungry peacock
I havent been able to contact owners in over a month. Ive tried app support three times. I give the tech guy all the info he asks for, his advice doesnt solve the problem and when i tell him that, he starts over asking for all the info i already provided as if hes never heard of me before.
Great App! 5/5
By Mike Swim
This is the best and only way to plan a vacation !
Awesome App 5/5
Makes planning vacations a breeze!
a Nice extension of VRBO 5/5
By C1 BelAire
We have been able to maximize out choices through the use of HomeAway. There is an ease created by app to complete our bookings. Thank you!
Our Contact Info Was Sold?! 3/5
We booked one time through HomeAway and suddenly we started receiving phone calls from vacation resort pushers multiple times a week, sometimes multiple times a day. Ugh!
The app itself is decent. I used it for ideas of what was available, but found it better to use the desktop site for making a selection.
Needs better UI 4/5
Needs an update bad.
Other than that, the functionality is good.
Texas River Rat 5/5
By David Rowton
Love the app and how prompt owners are at responding to emails about details on local area.
Excellent but need additional item 4/5
I love this app! I use it to plan vacations. But I am unable to create list of place where we would like to stay on the app. I currently do not have computer to create the list. Please consider making this accessible on the app.
Easy to use. Great selections. Wonderful experience with my stays! 5/5
My family and I have used HomeAway to book our last three trips. Two down and one to go. So far, excellent experience with the booking, the owners, and our stays.
Two in Iuka, MS (Pickwick Lake trips, On Lake Time) and another in two weeks in Gatlinburg, TN.
Thanks for making this process so easy!
Great service 5/5
Easy to navigate. Details are accurate. Payments are a breeze. So many options.
The best app for a large family with pets 5/5
We are a fsmily of five and have two medium size dogs that we take on trips with us . This app allows us to enjoy a vacation without going out of our budget and the homes are clean and inviting .
Quick and easy 5/5
Fully functional mobile site gets all the information you need at your finger tips!
Taking filter options away??? 1/5
You used to be able to filter for properties with fitness center or also by specific condo properties. Why were these options removed????? Why make your product less user friendly instead of more????? I should not have to weed through hundreds of listings looking for property names and looking for fitness centers on premises. Why bother using your app? Also some of the fees that are allowed to be tacked in are getting ridiculous. One specific guy adds over $115 per stay for his reservation fee, condo fee, phone usage fee (have my own thanks) and that doesn't include the $70 service fee. Avoid his listings at all costs!
Great App! 5/5
It's so easy and convenient!
Best place ever 5/5
By Mercedes and Raul
The house is a wonderful place with all the amenities. Best part is your own private beach. We will be back next year.
Vacation home 5/5
I have found this site easy to use by giving me filters and then options of homes. Use this site several times a year for vacations around the world.
Ability to create favorites' lists. 4/5
Agreed! Need to be able to create list/folder while browsing for properties.
No puedo cambiar la moneda 3/5
Me sale en Euros. Me interesa en USD
Love this app. 5/5
It's come a long ways over past years!
Well done 5/5
By IT Guy in Missouri
So many mobile apps lose functionality from a web based page. Home away knocked this one out of the part (in my opinion). Intuitive and easy to use....I love it
Very user friendly 4/5
Love the app. Easy to use and get to all of the information you need. Would like to be able to create lists though like you can on the website
Need a way to separate destinations 4/5
When you are checking out more than one destination, it is confusing to have all the possible rentals lumped together.
Don't use them 1/5
By kigaaant man
They are crooks .They don't return damage deposits . Left the rented property as clean as it was nothing was damaged. Called them for my deposit and told me They just sent a receipt to my email saying it has been deposited to my account. Checked my bank nothing was there . Gave it 7 days while I was checking my account everyday and not a single dollar was returned back to me . Called them back after the 7 th day and told me that the deposit was paid to the property owner and I should contact her. I contacted the property owner and she said she didn't receive any money for the damage deposit just the rental payment from them. Called them back the same guy tell me to call the bank at this point I was getting frustrated . I asked them if I can send them a statement of my account or screen shots of my bank activity to prove I haven't gotten the money that wasn't an option for them . Asked to speak to a manager but the wouldn't Let me told me he'll tell me the same thing . Kept calling everyday for 2 weeks and they gave me the same run around , " we sent you the money " " the property owner has the money " " our operating system is down ". So I guess I lost my 250 dollar deposit just like that . Bunch of thiefs .
By Vane Fleitas
Its so easy to rent here
Simple to use! 5/5
Easy to use app, has all the info needed, type in your card number and you're reserved!!! 👍🏽
They Don't Give a Sh!t About Customers 1/5
I had a condo owner pull a bait and switch on me. Advertised a room with 2 beds, sofa and large kitchen. I got a room the size of a closet with one bed. Checked in late and had no other options at 1 am except to have two people sleep on a tile floor. Sent pictures of the room to Home Away and lodged a complaint. They came back and told me I was given an equivalent room and they won't do anything about it. Will never deal with them again.
Great app, added convenience to search beyond the traditional website! 5/5
By Geo Mike
Love the convenience of the app and usability!
Fix this app‼️ Needs ability to create lists‼️ 4/5
I do not understand why lists can't be created in this app. I have numerous cities I would like to save apartments to. If apartments from different cities are mixed together, this creates confusion.
Such an awesome app 5/5
All the features make it easy to find just the place for the right occasions. Thanks
Great app 5/5
By Chubly wubly
Use it whenever we travel! Never had a problem with the property owners:0)
Awesome tool! 5/5
By Kapalua Girl
Always book my vacations thru Home Away. No hassle and I can always find some place wonderful.
Fees, Fees Fees! They're all about Fees here, go with Airbnb. Not only do they charge an insane amount of fees, you'll get charged tax on all the fees.
Great app 5/5
I have used this app for several years to locate homes in Texas, California, Colorado, Alabama and Florida. Have always found what we were looking for!
I have found the properties are as advertised. However, I do write reviews and am wondering what happened to the review I wrote for the July stay in NYC.
Mrs Carole Gertiser 1/5
I will never rent from Home Away again. The advertised price is not the price you pay, that's for one person and if you make the mistake of letting anyone visit it'll cost you another $400. We've rented from other companies before and the advertised price is for the capacity of the house. I've never seen such a mismanaged company before.
Easy to Use 5/5
This app has been very easy to use. The search for Vacation Homes was never considered before I found this app.
By The wedding planner
Great app. So easy to use!
I would like to see my conversations both sent and received. I only see it once the owner responds which sometimes I'm trying to verify if the message went through.
Use it all the time it works just as intended 5/5
Love the app.
Totally necessary for an awesome vacation! 5/5
By P Mullah
So far I've gotten 3 vacation villas from HomeAway and I was happy with every single one. I'm glad I discovered this app.
Mostly good but some glitches 3/5
Sometimes a saved item won't show up in a list and the app doesn't let you create new lists last time I checked. I also wish they'd post in the currency you're using rather than Euros like the desktop website does.
Reviews aren't displayed 1/5
Extremely aggravating to get your deposit back. After your stay you'll get a review survey that doesn't show up on property reviews!
Spot On! 5/5
By Sly Wilcox
Our experience with VRBO/HomeAway has been very positive. Responses to questions have been timely and helpful. We look forward to planning many more vacation getaways with this company.
Great house, exceptional value! 5/5
My wife and I love Bald Head! This house offers 4 bedrooms and plenty of family space. While not on the water, a path close to the house leads to the creek and dock! Great for crabbing and fishing. Two kayaks come with the house and can be carried right to the creek. While the LR furniture is dated, the property manager says new LR furniture is on the way! We intend to return!