Love it 5/5
Love HomeAway and app works great.
Lots of errors 2/5
Can’t speak to the quality of the rentals or customer service because I can’t get past the first steps to booking. Getting error messages every time I try to do something on the app..”please try again later” “message failed to send” “can’t process booking at this time. please try again” It’s very frustrating. I’ve tried on & off WiFi as well as closed the app out multiple times. Not very user friendly.
Love the app and service 5/5
By Given image
Great travel alternative. We have been using it for years and always have had good experiences.
Datas disponíveis sem atualizar 1/5
By Leandro Ramo
As datas quê solicitamos não confere a maioria das vezes com a disponibilidade do imóvel;Muito desorganização quando se trata da data disponível.
Worth All 5 Stars!
Used to be great 2/5
ScratchPad not available on the app.
A little frustrated 5/5
We enjoy using Home Away. It is a convenient way to present great homes for rent and we have always found the descriptions accurate and the finances straight forward. Our only frustration is we have chosen several homes showing availability only to learn the owner was holding them for repeat customers. I appreciate rewarding loyalty, but wish the home could be blocked until it was genuinely offered.
My Go To 5/5
By 14 Years - Never Breaking Up
When it comes to traveling...forget stuffy hotels with window you can never open. I go straight to my HomeAway and VRBO apps...and find paradise! Always have been very pleased.
When we VRBO’d one of our properties, we had a wonderful experience. So, on both ends of the process, I give a solid FIVE STARS!!!
Complete scam - hidden charges 1/5
By daddy fly high
Do not book a room if you are forced to use this app. Charged an additional $91 service fee that was separate from my billing and not disclosed.
App is unsatisfactory. Map to draw area is easy enough, but I draw around blue dots ( properties ) and it comes back with NO RESULTS.
Concept is good, but can you fix it?
Easy to use Maps! 5/5
Easy to use maps and exact address.
Very easy to use 5/5
Well thought out app.
HomeAway YeeHaw 4/5
I use (H.A.)As my go to , I just can not find it worthy to stay in a hotel, because of the feel of a room there...Here you can find the homey feeling that lets me sleep better at night... just My Go To , if it be one night or a weeks worth... the update on here over the course of a couple yrs has been great!!! Just a click away from finding your diamond in the rough...!!! Happy clicking ;})
Hopefully no scamming. The warnings are out... one way to end this service for ever
Vacation planner 5/5
By Tn Walker
We use HomeAway app for all our travel. I love how it keeps a history of where we have been in case we want to recommend to friends or revisit ourselves. I always mark several favorites, then narrow down my selection.
Very convenient 5/5
I love being able to plan vacations while stuck in waiting rooms and such!
Easy to book 5/5
Although I'm awaiting approval from the owner. My booking took only a couple minutes to process.
Easy and quick 5/5
I have been using hone away for about 2 years now and I love it! It’s so easy to use and very reliable.
Pricing ambiguous 4/5
Enjoyed using this service to book apartments in Italy, but found the costs for Naples, Florida, accommodation confusing. Initial cost per night shown lower than cost shown when you open a house’s link PLUS very high fees attached. So you think you’re going to pay, say, $300/night and the final cost is closer to $500. Disappointing and annoying. Otherwise I’d recommend Home Away.
Best app 5/5
Easy to use and is great working wit it
It looks like you forgot some stuff! 3/5
I can’t find settings on the app where I can delete old favorites or old trips. App is telling me I can’t save new favorites - guess my app storage is full, but can’t find in settings or account where I can delete old trips, etc. You should give people functionality to delete old trips if you are going to limit favorites they can save.
Family renter 3/5
Many of the listings display a low price within the selected range but are in fact exponentially more expensive. For example, I searched $200 per night for a 6 night stay and many condos that showed up and said $100-150 a night were in fact $2,500-4,000 for 6 days. Very frustrating and inconvenient.
1st time user 5/5
So easy to look for condo rentals. My friend showed me how this App worked-saved me lots of time. Will definitely use again!!
Love HomeAway 5/5
By Fun learning!
I’ve been using HomeAway now for over 8 years from all over! From Costa Rica, the VI, Bahamas and all over the USA and I haven’t had a bad experience yet. I highly recommend it. It is so nice to stay in a home when your traveling & it’s a wonderful way to meet local people. Love the site!
Can’t edit my account
Saved info inconsistent 1/5
I so very much want the app to meet my requirements but is inconsistent with saving info. Twice I have written messages to owners that somehow disappeared when I hit the submit button and were not in the messaging mailbox. It’s also very inconsistent when logged in from a pc vs phone app. Favorites don’t seem to translate over on the same account.
App displeasure 1/5
Very hard to use application. It use to give you the ability to request one are, e.g. Santa Rosa Beach, Fl, and then go to a specific area. Not now. It will also refresh a lot. Just not set up well. PLUS they charge an admin fee now. Not happy at all
Love the app. It’s very easy to use and very helpful in finding a house.
Friendly use 5/5
By Kamelia m6
Love this app make it very fast and easy to find a place and travel
Our go to! 5/5
We use Homeaway almost every year for planning our vacations. We have only had excellent experiences. I recommend it to everyone who would like to book a memorable vacation and have peace of mind.
worst app and dont use it! 1/5
full of fake houses and will take your money and crew you. there is no customer services and the owners on this app are rude and cold. they think they are the king of the world and they care less about you. and their only purposes are taking your money and screwing you. and this BRBO s*t will do nothing for you!
A Place to Dream 4/5
HomeAway helps with vacation plans and I can research the places and read reviews. I wouldn’t be able to find condos, apartments, cottages etc.... without it. So this site helps with my dream vacations!
Vrbo now ruined 1/5
I used to love booking via vrbo. Now since it has been bought buy HomeAway there are so many fees driving the cost up. Will look at other options.
Easy to find places 5/5
Love the app, wife and I travel a lot and use this first for bookings.
Great app 5/5
Easy and safe to use. Been using for years. Extremely happy.
Great App/Website 5/5
We’ve used HomeAway to book several trips and we are continuing to use the app moving forward.
$130.00 fee....... crazy! 1/5
I had to pay a $130 fee for using Vrbo/HomeAway to book my condo in Hawaii. And I’m only staying for 6 nights at $200 per night. So $1200 + taxes generates a $130 fee........ that’s ludicrous!!!
I normally look over things carefully before booking and would have noticed this fee. It’s possible that I didn’t see the notice but maybe it should be in “big” letters making you “ok” the fee before booking. That would be the right thing to do. That way everyone who books knows that vrbo is pocketing $130 or whatever amount from your booking.
Vrbo is just a search engine. They don’t provide a service or anything basically and this fee is ridiculous.
Airbnb didn’t charge me for my previous booking.
Also you can look up places on here and contact them directly and not pay these fees.... Vrbo probably charges the owners as well so they’re pocketing $ on both ends.
I’ll be using “Airbnb” or contacting the owner and you should too.
Wish they would show all the fees 4/5
They don’t show you all the owners fees included until you click “book now” even though it says including taxes and fees. Expect to pay another $250 on top of that for a security deposit.
Rentals across the USA 5/5
By kak reviews
Have used homeaway for Saratoga, NY for the last five years and for Pompano Beach,Fla for the last two years. The pictures are truthful and the owners respond quickly
Crap App 2/5
After all these years.. you’d think an organization like this could afford some top group to build a reasonably well designed user friendly app ...
for heavens sake, why are we prisoners to the stupid question of ...Are you an owner?
If we were, we wouldn’t be interested in renting ...
give Owners..whom you apparently value far more than mere renters, their own APP!
And if you have any renters left using this wretched piece of software, they can get on with it!
Wonderful stay!! 5/5
By Susan Lindblade
This condo at Landings of Largo is terrific and equipped with everything you need for a comfortable stay. The owner is quick to respond to inquiries and goes above and beyond to insure needs are met. Can’t imagine staying anywhere else again!
Great place 5/5
By Rabino SGT Sal
This app is great and my stay in Devil hills was great that I fell in Love with the place and the area!!! Keep the quality up !!!!
Booked many trips through HomeAway 5/5
I have booked numerous trips on HomeAway and cannot even express how trusted I feel using. All owners have been extremely helpful and friendly and the cost way better than hotels.
Super easy reservation process 5/5
First time using this and I booked my ski trip reservations in under 10 minutes! The app was seamless!
Very Useful 5/5
Love this app for booking travel.
So easy to use 5/5
By White Magic Samoyeds
Excited to stay at beautiful property in Cocoa Beach
Thru this great rental property service !
So easy to use!
Oh by the way you have to stay with me 5/5
My wife and I booked a condo in Florida Thur Home Away. The next day the owner wrote us an email saying that she wanted to clear up any confusion. The rent was for a room in her condo that she lives in! What we don’t want to spend our vacation with a strange woman! We called Home Again and they said that there are two cancellation policy’s . One by home again and the other by the owner!! Two policy’s! Baloney!
We were charged 1945.00 and they returned $897.22 not even half and we canceled immediately !
The Home Again company was not even going to think about returning our money.
WE WILL NEVER BOOK WITH
HOME AGAIN, again! We are done
App is inconsistent 3/5
By ete AVA
Inconsistent app. Maps are great, but constantly changing app makes it difficult to use repeatedly. I have had repeated problems adding listings to my favorites lists ~ works sometimes, does not work others.
Now I can not find cancellation policies on any properties I am considering. Cancellation policy has always been listed in the subsection on rates and other charges ( ie. for greater than 4 guests).
I have had to message the host requesting information regarding cancellation policy first, rather than just filing a request to book now.
Easy and affordable 5/5
By Polly S in Dallas
We have loved every rental through Home Away, and enjoyed the ease and safety of its practical system. I recommend it over other sites because it is so reliable.
This is the best app I found the perfect vacation home thank you app