Easy to use app 5/5
By NYC mom_Tribeca
Convenient when booking a hotel on the fly. Seems to be true they carefully vet the hotels
Horrible customer service 1/5
The customer service for this app is horrible. 24/7 is just namesake. I wrote them a mail 3 days back, haven't heard from them yet. Be careful using it and good luck if you need customer service.
Iron horse hotel 5/5
Super easy and cheaper rate!
Excellent customer service. 4/5
By Dee's trip!
I made a mistake booking in the wrong location and customer service even after explaining their nonrefundable policy still worked with me and issued me a credit. I was able to get a better hotel and the correct location. Thank you so very much!!!
Life saver! 5/5
Love this app, great at finding solid deals while travelling. Go for it!
Pretty good for last minute booking!
Life saver 5/5
Best for last minute plans
Easy to use and amazing last minute rates! 5/5
I use this app all the time when I'm on my business trips. Best rates possible!
Best hotel app ever 5/5
By Dog haven
I love this app! Best in the world. Works in all major cities and saves you a ton of money. Good for lux hotels to run of the mill. Either way this app rocks!
Sweetness and light 5/5
This app always gives me a great deal, super easy to use, and finds the best hotel values out there.
Always great last minute deals! 5/5
I love this app!
Amazing hotels for the prices 5/5
I've been driving across the country and needed hotels to stay at every night. HT has given me great options, is easy to use, tells you exactly what amenities you'll have access to, and is totally worth the price you pay for! The hotels you have access to cost a little more than what you'd pay for a motel, but it's completely worth the extra $10-20 knowing you won't be stuck in a janky, dirty place with no wifi and stuck in the middle of nowhere! Only drawback is the non-refundable policy, but it's understandable given the service. I haven't had the opportunity/need to call and deal with customer service so I'm not sure how that is, so this review is only relevant for the quality of hotels you'll be paying for.
Love this app 5/5
Just called the same hotel the convention room block was with and saved 150$ booking through hotel tonight!
Lost my reservation, left without a room 1/5
Don't use this crap service. I used them to book a room at JFK to spend the night after flying in at midnight from SE Asia. When I showed up at the Hilton Garden Inn, they said they never got any reservation for me from HT. They said HT still _faxes_ reservations to them, and sometimes those faxes get lost... They fax! For every reservation, there is a trained monkey in San Fran that prints out a piece of paper and faxes it to the hotel. Wow, welcome to the 21st century. Anyway, the hotel was overbooked today, as were all of the hotels in the area, which means I ended up hanging out in the terminal waiting for my 10AM flight, instead of getting the good night sleep I planned for. Amazingly crappy service. When I called to get a refund they wanted to give me "service credit" instead of my money back. Forget about compensation, I didn't even get an apology.
Super easy to use and by far had the lowest prices for a last minute hotel. It was recommended to me by a family member and we both used it that evening in an emergency situation. It made a crappy situation a little easier.
Confusing rates 2/5
By Da Bigbadwolf
The way they list prices is confusing. Some hotels have resort fees that are not included. They should include all fees and prices so that you know what you are paying.
Love, love, love Hotel Tonight! 5/5
I've been using this app since it launched 2.5 years ago. We have found some wonderful, unique hotels like the Empire in NY, Inn at Laguna and Hotel Covington in KY. The ease of booking, concierge, customer service and selection of curated properties is top notch. I use HT almost exclusively for my business travel now.
HT Makes it Happen ! 5/5
HT has been such a help ... everywhere we go... I'm we always find a good option at a great price !
Makes traveling much easier.
:)'s All around !
Terrific App 5/5
Extremely easy to use. Stay was very pleasant and comfortable. Highly recommend it to all the last minute travelers.
Good rates 5/5
You guys are great with rates! Makes it easy to find good hotels
Always the best option... 5/5
Not only a great app but also a great service... I never travel without it.
Excellent App, Great Deals 5/5
I spend 40+ nights every year in hotels and HotelTonight has become my go to app for booking my stays. The new in app concierge feature is terrific. The deals aren't as good as they once were, but still beat the other guys hands down. I've found so many interesting hotels that I would not have discovored without this app. Thank you, HotelTonight!
Awesome service 5/5
The app is wonderful! Great hotels at great prices and top notch customer service. I love using HT for all my travel needs! All the other folks saying otherwise probably didn't read the profile (their not in fine print either.) Give HT a chance you won't be sorry!
Great app! 5/5
By Lil C/TJ
Easy to use, simple layout. Highly recommend for last minute hotel finds.
#HT fabulous 5/5
By Jam hawk
The app is fabulous for the service provided! Awesome deals with great features!
Clean Cozy Beach Lodge 5/5
By Granny & Poppop
Friendly staff, clean,comfortable, modest rooms, wonderful clean pool and a view of the ocean. (Continental Breakfast included) Walk across the street and down some steps or a ramp and you are on a beautiful beach that is both adult and kid friendly. The lodge also offers free use of beach umbrellas and chairs. Along the same lot you will find some affordable places to eat, a CVS and a market.
They will steal your money 1/5
By Worse customer service ever
I had the worse customer service experience with them ever. They will steal your money - STAY AWAY! A hotel they had listed lied about the accommodations they provided. I tried to get a refund, but was given the usual rigamarole about non-refundable charges and how they had their hands tied. NO advocacy for the customer at all. Despite the hotel lying about the services the hotel offered on its website, they refused to issue a refund. Their customer service was also terrible, stuck to a script, and had absolutely no mind of their own. The same idiot mistakes United Airlines made this company perpetuates. Do not book with them!
I love this app I get a lot of inexpensive rooms at a great rate.
Horrible app 1/5
Don't waste your time trying to find a hotel here. You can't sort by any criteria, you only get a few options and the navigation is so simple and limited. Plus I tried to recover my password but I never got the email to recover it. I ended up using Kayak instead. Hotels.com you should try KAYAK so you learn from them and make something better!
I love this app! 5/5
I've been using ht for over a year now. I think it's a great app. Every hotel I've booked with them has been awesome so far. Great deals, always! Thank you ht! And keep on the good business.
Great App! Must Have! 5/5
This app saved my life. Had a last minute trip and found a great rate! Thank you Hotel Tonight!
Works great! 5/5
Great app. Routinely finds rates cheaper than any online site. Works with Apple Pay so your credit card data is secure.
Alejandra was a pleasure dealing with 5/5
She made our horrible booking experience on hotel tonight a pleasure
This service appears to have a crap load of hidden charges. 1/5
The number they give you up front is way less than the amount you will end up paying. And, unlike other services, once you pay and they will not give you a refund. If you're very lucky, they will give you a credit towards another stay.
Good but... 2/5
App is pretty good. We used this week but found Expedia 25% cheaper after booking. Customer service couldn't help.
By Me Graves
I am using this app for hotels from now on!!
THE hotel booking app! 5/5
Absolutely the best! Super fast and simple! Great curated list of hotel choices, nice photos, very simple booking process. Also now has stellar loyalty program!
Not a good deal 1/5
The rates on this app aren't any different from the prices I'm seeing online....
Best app ever! 5/5
By Traveler Dee
They are super black and white about what they are selling you, just make sure you always read all the description to make sure it is what you're looking for. Great concept for last minute, spontaneous adventures!!
Great App 5/5
By Kirby Sr
I've used it a bunch lately and have not been disappointed!
Random Traveler 5/5
This is such a great app if you are a spontaneous traveler like myself.
Overbooked me 1/5
They let me purchase a hotel room, but the hotel was overbooked. It's 1:30am and I want to go to sleep.
Easy to use and great rates! 5/5
Easy to use and great rates!
My favorite hotel booking app!!
Hate this app 1/5
They charge your card like 2 times, then the hotel charges the same amount. Everything stays pending for at least 4 days.
Then even if the room is sold out, you'll get charged.
So this is pretty much a scam.
Hands down 5/5
THE BEST TRAVEL APP OUT THERE. PERIOD!
Love HT. Always my go to site for booking last minute hotels.
Best hotel app/site 5/5
There is no better app; saved me $1,000s since I've had it. I rarely travel or stay at hotels using any other way of booking.
Amazing and Convenient 5/5
This app always has the best prices and quality hotels when I take spontaneous trips and need to stay out of town last minute