Rectify or Refund 5/5
Since my application updated I have not been able to sign into the application, but my username and password works on the website so I refuse to reset my information. It would be nice to be able to use something that I paid for or give me a refund if it's not going to work and I can just use the website for free. This needs to be rectified ASAP.
My issue was resolved with the newest update and now everything is working fine! Thank you!!
I mean, it works. 5/5
What did you screw up with messaging? It's a hot mess!!
Had issues opening app... 5/5
I had issues with my app for almost two months, called customer care as my last resort. They were super helpful, and all it took was a simple uninstall and reinstall. They guided me through every step of troubleshooting! Thanks, Hotschedules!
Too limited 1/5
Limited functionality leaves this app overpriced.
New update 5/5
Usually love the app but with the new update it won't open it just crashes now every time I open the app, two of my co workers are having the same problem as well I've tried deleting and re downloading the app also restarted my phone a bunch of times nothing has worked yet
Update crashed the app 1/5
Ever since the newest update this app won't open. It crashes almost instantly.
By H Mack
Had to reinstall because of piss poor technical support. Was recharged for a purchase. Pound sand.
Great support 5/5
I could not log into my app after the last update. I contacted app support and the problem was fixed. So if you're having this problem I suggest that you contact them.
Don't update *UPDATE* 5/5
I love the ease of being able to just tap an app on my phone and see my schedule for the week+, but the latest update has made it to where it will not let me log in, which completely defeats the purpose of having it. I hope they fix it soon!
They finally fixed the log in problem, and I'm so thankful! It is, once again, the second most useful app on my phone.
Can't log in 2/5
By Awesomeness pips
So I haven't been able to log in to my account and I changed the password so that's not the problem it's usually working but over the past days I have not been able to log in at all
Not working 1/5
Ever since he update I can no longer log into my account! It allows me on the internet but not the app. It keeps saying "authentication failure" but everywhere else I can log in with no problem!
App Update 5/5
I love this app, it is more than convenient! The latest update logged me out and would not let me back in. I was able to log in online but not on the app. I called and it was a simple fix. If your user name has a space in it simply go online and switch you username to have no space. Example:
Username: John Doe
Switch it to...
Please Update App 1/5
By The Producer24
Cannot get past login hurry & fix immediately. Via website is such a first world problem, one I will be damned if I suffice to.
Won't log me in 1/5
After the recent update I have not been able to log into the app. I keep receiving a notification that says "Invalid User Name or Password" which I know is not true bc I am able to sign in on the website with the exact same credentials as the app. This is severely broke and rather annoying.
Updated the latest version 5/26 1/5
Frustrated because I can't log in!
Login error 1/5
Won't let me login even though my info is correct beyond frustrating having to use browser
The most recent update is making it impossible to login. Unless I'm online. Please fix this issue!!
It was great until the update 1/5
By Kelli ❤️❤️❤️❤️❤️
As of the new update I can't log into the app. It says validation error even after changing my password. The website works but the app doesn't and it is very inconvenient. Please fix asap.
Login Issue 1/5
After reading reviews I am glad I'm not the only one with the login issue. I have also called the customer service number a handful of times and I am on the phone for 10+ minutes each time and never talk to anyone. Please fix this
App does not work 1/5
By JJB and BLB
App wont let me log in. Just says authentication failure wrong username or password. When i login on the computer with the same name and password it works fine. Please fix the app!
Not working! 1/5
Since the update mine is not working it said last update was 5/27. All reviews lately seem to show people having the same issue. Please fix this!
I paid money for THIS???? 1/5
By Kylei H
About a week and a half ago the app continuously logged me out so I had to sign in every time I wanted to check my updated schedule. Now for about a week the app won't let me log in AT ALL saying my username or password is wrong... but it works on the website??
Either fix it quick or give me my money back, thanks.
New update 1/5
New update made it so I can't log in
Log in 1/5
Won't even let me log in
Update broke the app 2/5
By Pimp Patty G
This is crazy an update that is supposed to make things better and now you can't even get on the app 1/5
Wow hope they fix this asap
Cannot sign in 1/5
Since the last update i have not been able to log in please fix the problem
FIX THE DANG APP 2/5
By Haley is a baddie
Won't let me log in
Latest Update Issue 1/5
By Savvy pirate 25
I have had no problems out of this app till today, but with the last update it has been totally ruined. I can't even login to view my schedule, it keeps telling me my username and password are invalid (both are working just fine on the HS website). Please fix immediately.
Update broke the app 1/5
With the new update I am unable to open the app.
Continue to get "Authentication Failure" message even when my username and password are correct!
DO NOT UPDATE!
The Newest Update Has Broken The App 1/5
By Floss Container
I can no longer log in through the app ever since the last update.
I have to go to the actual website which totally defeats the purpose of even owning this app.
Please fix soon.
My app won't let me log in 1/5
By Bridgette M.
After I updated the app it keeps saying authentication failure even after I reset my password. I need this for work so this is ridiculous.
Unable to log in 1/5
Everything has worked fine until the latest update where it says "authentication failure" even though I able able to log in with the same info on the internet.
App broken now! 1/5
Please fix the app! You broke it with the last update!
App won't work 5/5
This app was working perfectly fine until I updated last night. Now I can't log in. But if I log in on safari everything is fine. Please fix I didn't pay for this app for it not to work
Called the 800# if your password has a special character in it that's why you can't log in.
Update broke the app can't login 1/5
Validation error 1/5
By A flat
I have had no issues with the previous versions, but since the 5/26/17 update I am unable to log into the app at all. I can log into the website but the app says there is a validation error. I've reset my password and checked my username, but I am still unable to get into the app. I hope this gets fixed.
This is stupid 1/5
I cant even get in. When it first downloaded i went in and it said username and password. Thats it. No are you new or anything. I cant believe this.
Cant see my schedule. 1/5
Before and after updating it has been where i cant view my schedule. It says theres no internet connection, it just lists the dates. I can see online but the app isnt working. I need to see my schedule
Love the product.. a few bugs 3/5
By It's me (v1.45-65)
I must say I love this app! I use to hate having to create the schedules back in the day and have to have employees write it down on paper and call in to ask.
My only down fault I have is that when someone writes a message, my notifications show I have 50 or 60 push notifications. When in reality it's 5. Fixing that alone would be great.
Doesn't work anymore. 1/5
Literally can't log in at all. So stupid, the worst right now.
Don't waste your $ 1/5
This app was very useful UNTIL the latest update. This is an app that I paid for and I can't even use it now. It just won't work. Garbage.
Great idea, poor execution!! 2/5
This app makes scheduling super convenient. I can check my schedule at any time, request days off, and change my availability very easily.
However, there is one MAJOR flaw: Log-in Errors.
On a pretty regular basis, I will try to open the app and an error will appear.
I know my password and username are correct. This app just has a lot of bugs it needs to work out. The glitchy-ness of the app completely defeats its purpose. Sometimes I need to see my schedule and can't because the app won't log in. Super annoying! Especially because this isn't a free service!
Don't pay for this 1/5
Just use hotschedules.com. After one software update your app can't handle my phone anymore. This is junk and wouldn't even be worth one dollar. It's not like knowing my work schedule is important or anything right?
Can't log in. 1/5
Terrible update! App won't let me log in. This is very frustrating.
Seeking a refund after this update. 1/5
By Sandy Amandie
Can't use this app anymore=not gonna pay $3 for it. Absolute garbage, no reason to even force me to update every time by blocking older versions immediately anyway.
Definitely more convenient that the site 3/5
This is worth the $3 because it's much simpler than the site and I don't have to login every time, but it's annoying that you can't have multiple jobs on the same account. So now having two jobs that use HS, I constantly have to log out and in to the other to check each schedule.
Very useful app! 5/5
By Sergio G Hdz
This is a great app, haven't really had any problems with it. Easy to use and easy to understand. You can very much view your schedule at one click of a button.
Awful update 1/5
By My New Favorite
I can't log in to get my schedule!! After update my user name and password are not accepted. Please advise!