Be aware!! 1/5
Be aware about this company, especially if you are looking into buying one of their ‘hot deal’. They tell you hotel price is - lets say 56 Euro, but they will add some charges to it and you’ll end up paying 70 Euro for the same deal. Per EU regulations they have to show you the full price at beginning of your booking. And they do not add any other charges if you wanna book a specific hotel!
It’s a sham!
By IM2 Models
I’ve been please with all my Hotwire bookings thus far. They keep pleasing me, I’ll keep coming back.
I ONLY use Hotwire!!! I love it so much I’m gonna marry it!! 😍
Best rates - best hotels 5/5
I’ve been using Hotwire for years - I’ve learned to book early to get the best deals and have stayed at hotels I otherwise wouldn’t afford. I have referred so many people to “my secret” to how I get my unbelievable deals and my wife brags about my ability to find 4 star hotels for 2 star prices. I now use it for my business travel and refuse to use our companies travel site because I save our company so much money. Thanks Hotwire!
Very satisfied. 5/5
Have used Hotwire for many years. Always have been happy with the results. Customer services have always been courteous and prompt. Will continue to use this app and recommend it to others.
By Mama chae
Hotel ratings exaggerated 1/5
By Traveler with taste
I use this app a lot and although I appreciate the good deals. It seems like some of the hotels are rated with a higher star value than the actual hotel could be rated for.
I have purchased some of their hot deals for a three star hotel that turned out to be barely better than a Motel 6. I Purchased a hot deal for a four-star hotel with 80% reviews to find out it’s on Sepulveda Boulevard and a best Western motel.
I don’t know who is grading the stars, but in my book, there is no such thing as a four-star hotel on Sepulveda Boulevard.
And of course, when you purchased the hotel, you do not know what hotel or where it is. And once you find out and see the room, there is no refund or cancellation or reducing your stay.
Great app 5/5
Loved this app. It was fast and convenient to use.
Definitely a plus on my phone.
Wonderful application! 5/5
Hotwire is always there when I need it!
Car rental desks don’t accept accountability for Hotwire. 4/5
I view Hotwire as acting for, say, Alamo. They view Hotwire as my agent. So if there’s a miscue in derails between Alamo and Hotwire, I expect them to work it out between themselves. They are in the car been a business, not me. But some car rental companies leave you hanging and tell you to call Hotwire, even though it’s a problem in their relationship, not my relationship with Hotwire.
I LOVE HOTWIRE! 5/5
By Bills hire
I actually enjoy the little energy boost from not knowing QUITE what hotel I’ll end up with. I experience more, and often get an amazing price, by reserving my hotel on Hotwire.
Dumb App 1/5
For car rental, there is no way to rent a one way pickup and return to a different city. Possible on the website but not on the app that I could find. Not worth the effort of downloading. Use the website.
Well pleased 5/5
I discovered Hotwire in 2011, and the app and the company has been great to use. I use both the car rental & hotel app a lot.
By Sai beeram
Hot wire does always good job with best rates., they have done meaningful return to me when I have reached SFO airport last time and missed the last shuttle provide by rental car agency with their mistakes. This kind of incidents improves the trust on the Hotwire., I prefer hotwire without any other thoughts
Love it! 5/5
I use Hotwire to book all rooms! It’s the best😊👍🏼
Credible and trustworthy... 5/5
By BIG RED in your face!
Cheapest prices with no gimmicks and 100% reliability. So far, Hotwire’s proven they’re the best! I rely on Hotwire and they’ve always exceeded my demanding expectations as a matter of routine!
I love Hotwire for a consistent - “no surprises” experience. I can always count on Hotwire to secure and provide a solid & affordable travel experience year after year.
Great app 5/5
It’s my favorite app for finding hotels. Clear, concise, easy to use; I’m a big fan of Hotwire. Have used it for years, and it works all over the country.
Everything Except 4/5
I love Hotwire! 90% of the times I book a hotel or car it’s throu Hotwire! Only thing I don’t like is that if a mistake is made on the customers part it can be hard to correct or receive a credit! I have been using Hotwire for many many years.
Less than truthful 1/5
We got a hotel that was pet friendly, and when we went to check in, they were definitely pet friendly—to the tune of $100 per dog. We have two dogs and Hotwire did not tell us about that.
Over the past few months I have had to use this service more than I would care.
Unfortunately their app makes mistakes far too often and the customer is left less a considerable amount of money for days.
3 times they have taken my money during checkout only to say after that the hotel is no longer available. But they still are ok with charging you and you have to call them to make sure they refund you.
The last time I was looking for a room and was comparing dates and somehow their app charged me for one of the dates I was.looking at without going through the checkout process. When I called, it took forever because they were basically saying I booked it in error and they can't refund it. Only when I stared that the hotel didn't even have the reservation, then they called and verified and finally refunded me. But that still leaves me less $400 for the next few days and being negative in my account.
They need to learn to use preauthorizations and complete the booking before charging the customer. This is ridiculous and I'm sure ruined many people's vacations or living situations
Love it! 5/5
By Owens Empire
I honestly in all of the years I’ve used Hotwire have only had 1 bad experience. The deals are great and saves me lots of money on travel.
Know how to get best deal 5/5
By Kaz ahehohoho
If you stay with 3-Star plus and 85% customer rating you can do no wrong. I have never had a bad stay when doing it this way.
If you travel regularly, this is the app for you. It does a spectacular job consolidating searches and pressente them in clear and concise options. Love this app and you will too. Although, they need to work a bit on their login protocol. It sometimes does not recognize active credentials.
Never Disappointed 5/5
I have made maybe a dozen Hotwire reservations. I am always impressed by the room we get.
DON’T SHARE YOUR EMAIL UNLESS YOU LIKE LOTS OF JUNK EMAIL 1/5
By SPH 7070
Don’t give them your regular email address as you will be bombarded with their junk email. Can a company be trusted when they abuse, mislead or take advantage of their customers? I THINK NOT!
Love it 5/5
Great deals and easy to navigate
El mejor de los mejores 5/5
No existe un buscador de hoteles con app mejor que este y apuesto a que no existirá
Could of been 4 Stars 3/5
You guys gotta stop double charging and were good
Hotwire has been a travel gem 5/5
From hotels to flights to car rentals, we have seen and done so much with Hotwire.
Terrible company 1/5
Do not trust this app, customer service are the worst!
Have always done very well using Hotwire .
Great deals! 5/5
Been using Hotwire for more than a decade!
Always more than satisfied 5/5
By Rich Jay Jr
Reliable and I have stayed in phenomenal places I never, otherwise would have. It’s the BIG difference between staying And enjoying 😍
The best APP ever! 5/5
By strike 777
Hotwire gives the best rate possible always! Ones I found out this APP will never switch to something else!)
Best app ever 5/5
Love using this app and have made over 60+ booking using this :)
Hotwire is legit 5/5
By RAIDER MIKE63
I’ve saved $100’s of dollars with Hotwire they have really been a game changer for travel
Horrible service 1/5
Be careful when booking the hidden. Hotel name. I asked for a place close to an airport and got a hotel 35 minutes away from the hotel.
No one answered at customer service. When I asked the front desk for a receipt for my stay the claimed Hotwire would send it to me. 6 days later, numerous emails and still no receipt from my hotel stay. Highly highly would not recommend this company.
Horrible customer service!! 1/5
I tried to book a room 2.5 hours away from home for the same night, but received an error saying that the deal was gone. I checked with my credit card company, and a $167 pending payment was showing from Hotwire. I called Hotwire to find out if I had a reservation, and was told me that I didn’t. I talked to 3 people in hopes that they could assist me in getting a room for the night. They kept telling me that they didn’t have a room similar to the room I tried to book. I requested that they release my pending charges, and was told it could take up to 24 hours. At this point, I had been on the phone with Hotwire for over an hour, and it was too late to make the trip. After insisting to talk to a supervisor, I finally got someone to help me resolve the pending charges. Hotwire never apologized, and did nothing to make the situation right.
Fast and accurate 5/5
I love using Hotwire for last minute car rentals. I work within airline industry and receive discounts from several rental agencies but choose to use hotwire instead. It's quick, easy, and affordable.
Poor authentication 3/5
Authentication on a phone always has a problem. Forgets the password or no fingerprint authentication. Poor.
User friendly 5/5
Hotwire website is user friendly & always offers the best pricing for our needs.
The best 5/5
By Harvard JD MBA
Always reliably the best.
An App You Can Count On! 5/5
My trusted source for a last minute rental car reservation! This App has never crashed on me either! A++
For the business traveler… Or even the vacation traveler..... 3/5
Booking would be much easier and quicker and hassle free if shuttle schedule times were listed for those hotels that have shuttles
Awesome Experience 5/5
I have been consistently using Hotwire for the past two years and consistently they have been excellent. If I have any questions, they are quick to respond.
Be extra careful when booking with Hotwire 1/5
All their bookings are final, and even if you purchase the insurance (like I did) barely anything is covered. I’m having a risky pregnancy, in which I can barely get out of my house, imagine taking a trip to the other coast... so I had to cancel my trip, and even with my doctor’s letter I could not get any of my $500 dollars reservation back.
Best site available 5/5
So grateful for this site that I can get the best rates on the best properties wherever we travel. Thanks Hotwire
Trip to Lihue 5/5
Great prices. Good service