Latest update is TERRIBLE!!! Don't update until they fix this mess! 1/5
2001 called, it wants its UI design ideas back. Whose idea was this?? The app went from bad to worse. I have to click through every show I'm following just to see if there are any new episodes. Is this for real? And forget discovering new content. I'm not thumbing through your entire library! And that's just the tip of the iceberg. You know there are other video streaming apps/services out there, right? You just can't afford to be this bad. The product people could've just not done anything at all for a few months and that would've been better for the users. Makes you wonder how much of Hulu's money is being wasted on busy work. Try investing their salaries into adding more popular shows to the menu instead, at least that will actually add real value. Oooh, and maybe you could ask some intern to upload the old version back to App Store? She/he'll do more good for your users in one hour than all those engineers did in weeks of building out this ridiculous update (more like a "downdate" really).
Seriously Hulu?! 1/5
App will “cannot load content” regularly. The only way to fix fix it is to restart the system or uninstall and re-install it. Constantly and randomly logs out (huge pain on the apple tv). Freezes up, but internet connection is still registering at 5Mb+ speeds. This app used to be great. What happened?!!!
By Robotic Dreamer
Can’t log in to account. Keep getting an error telling me try again later.
New update FAIL 1/5
Do the makers of this app even use it? It’s so stupid. Not user friendly and just ridiculous. I wish I could go back to the original version. It doesn’t make sense. 😡😡😡
Latest update 1/5
Absolutely terrible format. Can’t find anything! Going to cancel my subscription!
By Ya boi randon
This app is trying too hard! The forward and rewind features are annoying when trying to pause! Make it simple!!! The whole setup is just trying to hard to be better than Netflix. It doesn’t work it’s just annoying frustrating and inefficient. Make the app simple please!
Come on Hulu 2/5
By Ali tunes
I used to watch every show on my phone or iPad cause I don’t have a tv or cable. I pay for Hulu cause I was able to watch all cable network tv shows. I loved it before this new design and now I hate it. I won’t get rid of it but man fix it ASAP.
I hate that I can’t minimize the screen and do something else while the show still plays in the corner. But even more I hate that I maybe touch the screen and it either fast forward to where I by accident touch or rewinds. And the commercials are outrageous. 2 minutes of commercials on every show. And if you touch you have to rewatch the get to the place you were. It’s stupid. I want to know how much time left in a show not jump ahead or rewind.
Please fix this
Hulu update for Roku is terrible 1/5
I have put my account on hold with the hope that Hulu actually will fix the bad update.
Hulu take the hint from all these bad reviews. People do not like this update for so many reasons. I tried to navigate it. I really did. I even tried to watch I show. But I gave up after I discovered I couldn’t pick which episode I wanted. Really Hulu? How is that at all user friendly?
If you’re trying to get rid of people this is definitely the way to go.
The UI is terrible v5.8.1 1/5
The UI is terrible, the shows are difficult to find when not using the search engine. The worst part is when watching the video, if you accidentally touch the sides it either rewinds to the beginning or worst, to the end.
Don’t download this! 1/5
I’ve given this app chance after chance, always a disappointment. If I click anywhere on the screen or briefly touch it I get fast forwarded into my show. Even the simple task of just finding a show becomes hard with the new design. The only reason I’m even bothering with Hulu is because it keeps up to date with some of my shows so I don’t have to wait a year for the whole season on Netflix. I thought with all the bad reviews and rating Hulu would at least attempt to fix their app, listen to their customers. Zero changes have been made that actually improve my viewing experience. I highly recommend to just watch Hulu on your tv or computer since anything on your cellphone will bring nothing but headaches.
Deisgned by stupid hipster using new art degree 1/5
This Is the worst update I have ever seen on hulu. Just useless and non functional. looks so "cool" but just difficult to use. What were you thinking?
This sort of format just infuriates me.
What happened....? 1/5
What happened to Hulu? Live service is garbage, just buffers and buffers. I have a eero WiFi system (100 mbps download). Issue isn’t on my end. Used to love this service, it’s useless now.
New interface 1/5
Change the look back in the Apple TV!!! This new look is not functional. It was created for touch devices and the Apple TV is not a touch devise. You are forced to scroll down a list to look for a show and when you wanna go back or change the upper tab you have to scroll all the way back.
Live tv is soooooo buggy 1/5
Constant lag and stuttering and skipping.
Getting worse 1/5
By Direct Junk
The latest updates has just made finding things worse and when I plug to a tv so I can watch something on the tv it just does simple mirroring does not take advantage of wide screen. Actually mirroring does not even work, sound goes to the tv but video is displayed only only on my iPad. It look like only Netflix’s is technically competent. It would be nice to have a choice other than Netflix but if you can’t handle the technical side content becomes worthless.
Can I give less than 1 star? 1/5
Your app is terrible! But don’t take my word for it. Look at the writing level and attention to detail that reviewers are using when critiquing your app. The vast majority have outlined thoughtful and intelligent feedback clearly demonstrating intelligence worth considering. These aren’t blubbering idiots who are reviewing your app; their feedback is spot on.
Way too many clicks required.
Not always easy to tell what episode I watched previously.
The number of clicks required to navigate to the list of episodes is absolutely ridiculous.
So easy to see all my available new episodes in the old version; terrible now.
No one downloads your app because it’s pretty. They download it because they want to watch shows.
Don’t change for the sake of change. FIX!
I don’t even know what there thinking, by far the dumbest design for trying to find something to watch. You only get to see one item at a time instead of a page full of options. Shame, used to be good.
It's awesome but there are some things 5/5
By Rahon the cat
First I don't want to have to go to details to see the episodes I want to watch it's just more work second add some forgotten shows like mighty bee and most of the Charlie brown series cuz how could u have pink panther and NOT mighty bee and third I've noticed this odd glitch while I was watching full house sometimes after I'm done watching an episode it's plays the same episode I just watched afterwards and it's starting to bug me but all and all its a good TV app
Oh and I forgot sometimes and it might be just me and if u have this problem to at the end of ur review put #same sometimes I or maybe Hulu back tracks me to almost or the beginning of the episode I'm watching now imagine if u where watching a mystery horror movie and there about to reveal the murder and u gotta get more popcorn so u go to pause it but suddenly NOOOOOOOOO u or Hulu accidentally back track alllllllllll the way to the beginning of the movie and u gotta guess where the part u left off was cuz the rewind and fast forwarding isn't like YouTube's now plz fix the glitches add some forgotten movies and TV shows and just go back to how u where before except for the background thing now that looks cool
Difficult UI 1/5
The recent UI updates make shows harder to find. When you are in a show it is way too easy to fast forward or rewind when you just want to tap the screen to pause the show. Please, please bring back the previous UI.
Worst update ever 1/5
The layout is crap bring back the old lay out and maybe I’ll keep paying for the subscription
Can't Even Log In 1/5
I can't even log in! The cursor and screen freeze when I reach the 14th character of my pass phrase. I have to force quit the app. Deleting and reinstalling didn't help.
That's the sort of ineptitude I expect from Comcast. Maybe I cut the cord too soon?
Hulu removed casting functionality 1/5
I used to use this app all the time, then in the last update they removed the casting functionality without saying a word. I uninstalled and reinstalled thinking it was a glitch, but it isn’t they just removed it. I’m going to be cancelling my subscription soon and probably going to Netflix, their app still has that ability.
Bring back the old hulu! 2/5
The new update is a flop. I accidentally rewind or fast forward every time I watch a show because if you touch anywhere on the screen that’s where the show will start playing. I also liked how the old display had all my shows in a list instead of one by one.
Please fix the rewind feature! It’s so frustrating!
Whoever thought of the hulu update is dumb af 1/5
I actually liked hulu more then netflix but then hulu had this update and screwed me over. Im literally paying for nothing but loading signs and nothing. I hope whoever wants this lame app reads these reviews and realizes that this is just a cash grab rip off at this point
Horrible streaming 1/5
Do I can't stream. It says too many people are streaming at once but only myself and one other person have access to this account and it hasn't been a problem. I pay for unlimited streaming. I managed my devices so that NONE of the devices are on my account and STILL same error message of too many people streaming at once. REFUND OR FIX IT HULU! $12/ month to not be able to watch when I just subscribed 3 days ago is BS. None of the troubleshooting worked either!
Terrible interface and buggy 1/5
Searching through shows is a pain, and subtitles keep turning on no matter which setting is chosen.
Won’t work 1/5
By Cute girl 1998
I tried logging into my account and it wouldn’t let me log in than I pressed restore and it still didn’t let me log in I was already logged in but it logged me out they really need to fix that I have also uninstalled and reinstalled multiple times
I'm sorry 1/5
I'm sorry to say but I absolutely hate the new update.
Keeps crashing 1/5
By Totally awesome game tho
every time i try to watch a show it keeps crashing i can’t wtach anything
Keeps glitching and kicks me out for any video 1/5
Please fix the glitch it’s for Iphone 7 and it seems to be only mine. My girl has the same phone and works perfectly. I tried deleting it, installing it, turning my phone off, logging out and deleting data and nothing seems to work.
Buffering Issues!! 3/5
I absolutely love the Hulu app! The option to catch up on shows from my phone is awesome. With the new update though, the buffering is a huge issue. If I so much as touch my phone, it’ll skip right through an episode. Forcing me to watch 5 minutes of commercials before I can even go back to where I was. The buffering was never a problem before. I believe in the progression of things, but the skipping is too much and not in a good way.
Awful New Update 1/5
The old one layout was much better I could see when the shows had new episodes.
Terrible app 1/5
By Steak sauce a1
I just want to browse. This app will not let you do that. You MUST go through an arduous picking process before it lets you browse. Simply awfull
New update is terrible!!!! 1/5
New update is terrible. Please use old format in future updates.
The play bar. 3/5
By The v game guy
The play bar, which is at the bottom of the screen acts like your are tapping it to move where you are in the video regardless of where I tap. (Top corner to get rid of HUD, video moves. Tapping pause, Video moves. Just miss the back arrow, video moves. Fix this plz it’s really inconvenient
New update 1/5
New update horrible, the app won’t open!!
The app is trash. If I could've given it 0 stars I would've. The amount of times I've accidentally jumped around and had to rewatch ads 10 seconds after just watching them is ridiculous. Get it together Hulu
Huge design flaw 1/5
I’m sure you’ve seen this complaint 100 times already but I feel it needs to be said again. The tap the screen to fast forward feature does not work correctly and constantly results in unintentional jumping.
Let me be clear: this is not a growing pain. This is not something that your users are going to simply get used too. Is is far to easy to accidentally jump to a different spot in your movie and spoil the plot. The feature itself is flawed and I beg you to consider removing it, this would greatly imposed the user experience.
Hulu is great but new interface keeps me from using it 1/5
The new interface is frustrating and literally impossible to use. Trying to figure out how to navigate login and set up made me want to throw my phone across the room. I had set my account on hold because I was not watching Hulu since there was nothing new or interesting to watch for a while. When I tried to reactivate, it started a whole other account through the apple app. I’m done dealing with it. My phone isn’t going to pay the price of some idiot who thought Hulu needed a new look. They need to redo how the interface works or revert back to the old interface.
WHAT HAVE YOU DONE!?!? 1/5
This “update” is AWFUL! I came to App Store to figure out if I could go back to old version. Seriously, give back the screens of selections! One screen per show is seriously taxing. Also, what happened to the ability to watch in small screen so you can have another application active?
This wasn’t an improvement. It’s awful. I will be cancelling.
Directions: Go to Netflix. Copy them. Rinse. Repeat.
Horrible update 1/5
I won’t waste my time typing what everyone else already has. The update is horrible and unusable.
Won't let me login at all 1/5
Everytime I press login it says error occur and won't let me do anything
Won’t let me login 2/5
By Gamer boy 73
I’ve heard good reviews about this app so i went and got a membership and downloaded the app. But as i type in my information, a message stating “ An Error has Occurred. Please try again later.” popped up. it’s been a full 24 hours and i did everything the Hulu Website told me to do. i’m disappointed. can someone help me? i’m running iOS 11.1 Public Beta 4 .
I never write reviews, but they absolutely ruined this app. I find myself watching far less Hulu than I used to because of this God awful interface. It takes way too long to continue watching a show, 3D Touch support is completely broken, you can only see 1 show on the screen at a time when browsing, the colors are terrible, outdated, and distracting, the “watch next episode” button is so tiny you have to use total precision to hit it, tapping on the screen to clear the massively overbearing controls overlay will skip to a random point in the content. That’s just a few piles of crap off the top of my head. On top of the fact that Hulu has become terrible at keeping track of where you left off in a show (episode and playtime), it’s kind of jumped to the top of the list of things I could cut to save some money. SAD!
No pip. 1/5
By Rayne C
Bring back picture in picture and you’ll get a higher rating.
App is good over all, a little weird interfacing and and some things could be a little more simple and convenient but the loss of pip has me very upset.
The new update made this app completely unusable. You can’t find shows through search, browse season episodes, pull up season pages, get additional show information, etc. The navigation is hard to understand and the results are inconclusive. This app feels very “Beta.”
Doesn't work 1/5
Every time I try to log in , it says error occurred !!!!
Hate the new update!!! 1/5
By Rip off one
Junk why spend money on Hulu When there are so many other more reliable streaming services. I would not recommend this service. If you’re looking for live TV Sony Playstation Vue is excellent. For free movies and on-demand shows.get Sony Crackle No subscription required it’s free. I have tried all of the streaming live TV services and on-demand.Hulu Is just no good, I am a cord cutter. So I have tried them all Hulu has a Continuous buffering problem. Obviously their servers are not capable of handling the load of People using the service. It also doesn’t have nearby servers to me closest one is over 600 miles away. I live near a major city,Hulu is garbage. Continue to waste your money if you want to but not me.
The worst app update ever 1/5
By burning lady
This new app update is the worst. It is not intuitive at all and I get so frustrated with it that I don’t even bother. Considering canceling Hulu because by the time I find the show and episode I want I am extremely frustrated. Also why on earth does it take me to the very last episode of a series and ask me if I want to continue watching when I am only on season 1?! I can’t click on episodes from the tile so I have to manually search for the show title and then sift through the seasons. God damnit Hulu this is why we can’t have nice things.