Update for iPhone X 1/5
Its been over a month since the iPhone X came out and its so annoying watching with black side bars. Update app for iPhone X
Such and annoying app 1/5
When I got this app I was excited to watch a bunch of great shows I couldn’t watch anywhere else, but then I tried to do it and I got mad. Whenever I tried to find a show about half the ones I wanted to watch weren’t there which is fine it happens I understand that, but so many of the shows I did find had a bunch of episodes missing. One show had the first part of a two-part episode missing. Also, anytime I tried getting my hands into a comfortable position on my device, or tapped to see how much time was left in my episode and tapped again to make my darkened screen with giant buttons over my episode go away it reminded or fast forwarded and I had to go back to my spot which generally involved watching a set of commercials I’ve already watched.
Bring back the profiles. 1/5
Where did the profiles go? I can't use this app like I used to. We have kids that watch Hulu but I refuse to let them use the app now because only the main adult profile shows. Yeah, I know it works on the computer, but my computer won't play the videos normally.
Dumb Screen 2/5
Every time I touch any part of the screen it jumps for ward or backwards then it takes forever to load. Then I can’t even get back to the spot I was because it’s not connecting. This update isn’t a good one plus it took away the automatic start when you are texting and go back and it plays without having to press anything. But now that’s gone and a whole bunch of junk replaced it! What is happening??
Lots of good shows; poor experience 1/5
Atrocious interface, their layout makes no sense. Kinda like netflix, but with ads. Doesn't like when you skip around and sometimes just crashes when you want to rewind. The time slider is touchy when you don't want to mess with it and doesnt work when you do. Just godawful
Not sure 3/5
I,Minot sure what to title this because in the past ( about ten years ago ) I remember loving Hulu . All the obscure tv shows that no longer play on sindication . A seemingly endless library of movies to choose from . And most of it was for free .
So get this , last night I download the app in hopes of the same thing . However I found myself watching the only movie that I was interested in , in the entire library .
Hulu is offering far less than what they used to (10 years ago) for a higher price .
I used to love watching shows like knight rider , Eureka , the pretender , A team , Gillian's island . And the newer releases as well .
I must admit that the Hulu originals are pretty good . I'm guessing that this is the reason why certain aspects of the experience are suffering . It seems a greater effort has been put forth to create original shows .
I did delete the app not because the app didn't work properly , in fact it worked quite well and the movies streamed in high quality .
I deleted it for lack of choices , compared to my past experiences with Hulu .
iOS 9 compatibility issues 1/5
Was working fine with my iOS 9 iPad last week or so ago. Now it has stopped working, giving me a "something is wrong" error. 😡😡😡
Fix it please otherwise I'll be terminating my plus subscription.
This Hulu app is horrible 1/5
The app was never good but now it’s so much worse!! The UI is not user friendly at all. The “for you” suggestions they give are never my taste & is the same short list where u can’t delete any. Plus they give the same ones day after day. Browsing is also extremely bad-I can’t believe how few offers they list per genre! And the if u go to “relateds” it leads to VERY few options vs Netflix or Amazon AND each layer includes 1–6 options already displayed. And again no way to dismiss any permanently from any part of the app! Plus the app randomly rewinds or fast forwards things while viewing so much so that I try to watch where I am in minutes. It’s so awful. I’m out after the free trial. Not worth paying for the service since I intended to use this app a lot.
Where’d My List Go?!?! 1/5
Since the new app update on my iPad, the platform has gotten terrible to use. I have a number of items added to my list for easy access, but when I click the “my stuff” button on the bottom of the screen, all that shows up is the one show I just finished watching and nothing else. The option to access my list is not on the home screen either. The platform when on the web on my desktop is amazing, I love it! But when it comes to accessing it on my iPad and iPhone, its terrible.
Just plain horrible. Garbage interface and scrubbing through an episode is the worst function I’ve ever seen in a streaming app. Don’t even bother with Hulu unto this fix this crap.
I’m being nice with 3 stars 3/5
I respect Hulu for what they started with TV streaming and I finally somewhat got used to the cookie cutter functionality, but please get rid of the tap the screen to FF or RW, I hate it, you should have to drag or put extra pressure on the tablet but to just tap and all of a sudden your at the beginning or end of your show in ridiculous.
Don’t remember the email on this and need to update it cause I want show time! Please help :(
Not user friendly 2/5
I hate how easily you can skip forward even if I accidentally touch my screen and I have to sit through an advertisement just to go back to where I was. And sometime when I take a break and return to the app it's in a completely different episode!!! It drives me crazy! And I hate how the whole app is set up. I'm on a trial right now and I like Netflix's set up way more
Not the best 2/5
I’ve had the app for about a week and I paid for the “no commercials” and I still have a lot of commercials the sound goes out sometimes it’s very annoying
The Update is Terrible 1/5
The update is horrendous. It put design as the number one priority instead of the user. Everything is harder to access and you only see one show at a time, instead of say, your entire watchlist. It is really visually pleasing but completely mind numbingly stupid.
Touchy controls 2/5
You have to be careful when touching the screen. They have the controls set that if you touch the screen to pause, you could accidentally reset the playback either way far in advance.
Doesn't support HDMI streaming, only way to use airplay is with a brand new Apple TV or I'd have to use some other internet dependent device and where I live in Alaska I cant get wifi so I have to use my phones data, and with AT&T I can't hotspot; so I'm stuck using a tv adapter to watch any kind of tv. Goodbye Hulu and welcome back Netflix.
just got an authorized charge from hulu 1/5
By The California Cuban
even though i took the one month free offer hulu went ahead an charged itunes. now i have to spend time on the phone and follow up on this crap. canceling the whole thing asap.
Not very intuitive 3/5
Not a super intuitive app to use compare to Netflix and even Amazon Prime Video. I don’t know what it is but finding what I want isn’t great.
Function Request: can you add the ability to play the video even when the Hulu app isn’t in the forefront or when the phone is locked. I like to listen to shows while I play games etc. and Netflix allows me to do this.
Love it 5/5
At first I really did not like the update but as time went by I started to get used to it and now I love it 😁😍
THIS APP NEVER WORKS 1/5
Id give it zero stars if possible
backlight issue 2/5
for some reason hulu overrides the ipad backlight settings and adjusts itself NON-STOP while i’m trying to watch a show with the brightness down and i’m in a dark room. it happens when there is a particularly dark scene. really really distracting.
also no matter what i do, one punch man cannot be removed from “my stuff”. i’ve removed it, added it again, removed it again, skipped thru every episode to trick hulu into thinking i’ve watched it again. it won’t leave!
I can't even log in because the password section doesn't allow me to input the whole password. It just freezes , terrible app and the developers should care enough to listen to the consumer and HULU should want an app that actually works. Extremely frustrated with this app.
No airplay support which is a bummer so the app is useless if you’re trying to watch Hulu in your tv with the hdmi our adapter in a hotel or a friends house. Asinine limitation as it’s not supported
No HDMI support 1/5
By Charlie Piff
No HDMI support and new layout is difficult to navigate
Ruined after the latest set of visual updates. 2/5
Hulu, what have you done? Why did you take a very user friendly interface, and trade out function for a visually stimulating backsplash. I do agree that the new interface looks really cool on the surface, but Jesus it is soooo slow and clunky and just terribly unintuitive. I constantly find myself grabbing my 7 year old iPad 3 just so I can interact with the previous interface. I want to find the shows I enjoy watching, and I want them all on the SAME SCREEN!!!! Don’t make me flip through tons of tiles, with no logical order, just to find a particular show, and then open up the tab for that show, just to see if there is a new episode available. Also, don’t bury shows I regularly watch under shows I have never even seen!
STILL the AV Adapters are broken! New Version Very Broken 1/5
-Using AV adapters (both HDMI and VGA) gives a blank screen now where before it worked. This makes me want to discontinue my subscription alone as I travel for work a whole lot.
-Does not always load
-PIP is gone
Your UI was not broken Hulu, your ability to compete with Netflix and Amazon was...get it together or I'm gone as a user
I don’t understand why I have to pay for a app and still have to watch adds that’s doesn’t make sense where is my money going
It skips episodes because of one touch I hate it so much
Hate the new layout 1/5
Love the shows, but hate the user interface. Every time they make a big ui change it becomes more difficult to keep track of your shows or browse. If it weren't for a few tv shows that I can't get on Netflix I wouldn't keep Hulu because of the terrible layout. I hope they change their approach and go for something more user friendly and less...artistic?
Hulu for Roku app 1/5
Terrible update. Clicking all over just to get to list of episodes. Cant tell what I have watched. List goes on and on. Why would you make it more complicated when
It worked before? Not sure I want to continue to pay for this.
Overly done 1/5
By Remote K1nG
The features feels like it all over the place. Whoever designed the concept should be fire. They added tons of things to pull people to stay and watch but instead all it does is confused the user. The app should be user friendly NOT complex and overly compensating. If Hulu wants to make the app hip, cool, and uptodate they should’ve just made it simple. We “the normal people” just want to watch our shows on Hulu.
Navigation is Terrible! 1/5
I am constantly losing my place because I accidentally touched the screen and got moved to that location. Then I spend minutes trying to figure out where I was. Take a look at the Audible App and implement its method of “bookmarking” your place. Make sure to also allow for deleting bookmarks.
Used to be a good app 1/5
So why don’t developers ever listen to users? So many complaints in the reviews about the sensitive FF and REW. I just want to watch TV but sometimes I need to pause or move my device. Most of the time I accidentally hit the screen and BOOM, I’ve been forwarded 20 minutes to a commercial with no way to go back until their done. Then good luck trying to find your spot again. It’s so frustrating. Why does the whole screen have to be this way? It should just be on the bar not the entire screen. It’s maddening!
Horrible update 1/5
Horrible update! Can’t access my hulu plus and showtime on my iPhone 7.
I was going to try the cheapest plan for a year, and if I liked it I would upgrade. Unfortunately I decided to cancel after I finished the year. How can you expect someone to pay more if they can’t trust the basic package to be halfway decent? If the $5.99 was satisfactory, then I’d trust the $39.99 version to be amazing. However, I don’t think spending the extra money will be much better. Even if a person can’t afford more than the $5.99 plan, it doesn’t seem like Hulu values these customers. I refuse to support a company that values profit over their customers. Without customers, you don’t have money; or did greed make you forget?
It’s glitchy. Sometimes the audio and picture don’t match, and the only way to fix it is by logging out and back on. I shouldn’t have to do that every week! I can’t tell you how many times I try and pause, and i end up getting fast-forwarded towards the end of the episode I’m watching. But wait! I can’t rewind it back until after I’ve watched 90-120 seconds of commercials. Then I rewind back to my place and guess what’s waiting for me? Commercials! It doesn’t matter if I already watched that particular commercial time slot once before; which means when I get back to the commercials I have watched 20 minutes out too, I’m going to have to watch those all over again as well. Not only do I hate Hulu and will be discontinuing service ASAP, I hate every product on the commercials that I’ve been forced to watch over and over and over and over again during the duration of just one episode! This happens almost every time I pause, or even accidentally touch my iPad screen. I’m done with Hulu. Their ratings went down and they still have yet to address customer complaints months after this new update has been installed. It just doesn’t seem like Hulu cares about fixing problems. It’s like treating diabetes with a face lift.
Like Netflix 1/5
By Patrick jolter
If you want to be successful and get more money don’t make people put In a credit card number for a free trial, and get rid of the ads they don’t help or work you’re just making it worse
The new version of the Hulu app is awful.
Easy on the Eyes, Frustrating to Use 1/5
I rarely write app reviews, but Hulu’s interface update warrants one. Aesthetically, the app colors and typeface are pleasing to look at, but that’s all they are good for. To navigate or search for new shows is extremely frustrating.
Once I’ve finally found a show I would like to watch, the on screen playback controls make that difficult. After sitting through 90 seconds worth of ads, because the length of time for ad breaks has steadily been increasing, the show will begin. If you want to pause the show and tap the pause button, don’t touch anything else. It will skip to a previous break or even he start of the show. If you then fast forward back to where you were guess what is waiting there? Another 90-119 seconds worth of commercials. I hope that this is addressed in a forthcoming update.
Rip off. 1/5
Three 90 second ads in a 24 minute show?? This service is a rip off. I didn't even want it but got charged anyway. Netflix is 100x better. I wish I could rate this as lower than a one star
Bad UX, constantly bugs 1/5
By Frenchie Lola
Update: the controls make it inevitable that you will accidentally skip around in an episode if you try to pause the show or see how much time is left. Usually you’ll be stuck watching ads before you can try to find your place again in the episode.
Everytime I try watching a show I get an error message saying there's a problem playing the video. Have to close the app and restart it to resume watching. This can happen 4-7 times during a 30 minute show. For a paid service this is not acceptable
Account Error 1/5
I cannot log in my account it said I already made, it won’t let me log in to another account I made which I made 3 accounts but they still didn’t let me log in they say it’s already a log in but when I log in it won’t let me in I don’t know if I spent $13 3x so I’m mad right now i can’t get into Hulu.
Hulu is good when it comes to choices for shows, but the watching-T.V. experience is not good. If you tap the screen, even on accident, it fast forwards or backwards. Then when you go back to where you were, you have to watch the commercials all over again.
0 star 1/5
I wish I could give 0 star.
Terrible UI for streaming app 1/5
The worst UI for the streaming app I’ve ever seen. When I click movies, I expect to see at least 10 thumbnails/shows show up, but instead it shows one picture for 1 movie and you need to flip through it. Reverse the update or come up with a new UI. The creative team must be high to approve this design.
Don’t touch the screen! Ever! 2/5
The rewind/forward feature ruins the experience when attempting to pause. The app will very quickly jump to wherever you put your finger in relation to the screen and will most definitely go right into a commercial without the option to undo.
Can’t use it!!!!! 😡 1/5
By Animo Lover
I thought I could watch all my shows when I installed it. But it costs money to get into it? No way! I just want to watch it regular and I never even had an account in it yet. I can’t get into the app when I reinstalled it. Fix this or I will not use the app.
It’s an ok app. 3/5
On my tv it’s a much better experience. When I’m on my phone or tablet. The experience is ok. Wish it was more like Its how on my tv. Or like Netflix on phone or tablet.
UPDATE NEW EPISODE FEATURE 1/5
Over time I've really started using Hulu a lot more because I never get a chance to watch shows when they air on tv but with this new update it's almost become impossible for me to sit and enjoy the shows I watch. I never know when a new episode has been uploaded therefore I’ve fallen behind on multiple shows. Thinking that they’re on a mid season break and aren’t airing at the moment. When really they’ve been playing all along but Hulu hasn’t updated when a new episode is posted.
Terrible app 1/5
I just recently came back to Hulu because they had a few shows that I wanted to watch that Netflix didn’t. I am starting to regret that decision. The app is absolutely horrible and it makes me want to cancel my subscription and not come back.