New App Upgrade is Frustrating and Ugly 1/5
I love the service Hulu provides but the new app upgrade for iPad seriously makes me reconsider the service. It is not intuitive to the user and is frustrating to use since I cannot simply look at my list of show options. It looks pretty at first but I just want a simple list of shows like the old app had. Also, the addition of touching the screen anywhere to fast forward/reverse does not work well for tablet users as any slight touch changes my viewing place. This was a terrible addition to the upgrade. Hulu already had a simple app and my viewing experience became much harder with the recent upgrade.
Trash app. 1/5
By Bestest game on the app store!
I’m probably not the only one who streams from a chromecast. It’s a pain when the icon to stream doesn’t pop up every time I go to watch something.
Look over (or kills) function 1/5
By The user name is always taken
While the interface looks a bit better, the user experience is almost nonexistent. The new navigation bar (the whole screen) is absolutely diabolical. Gone the beloved picture in picture mode on iPad. Looks like someone didn’t pay attention back in UI/UX designing classes.
Also, Hulu has brought out 3-4 updates since the big change without addressing any of the problems. Their developers must live inside a bubble or something.
This app STIIIIIIINKS 1/5
I actually really like Hulu as a service, but this new interface is terrible and NOT user friendly. Difficult to scroll through shows and find new things to watch, if you accidentally tap the screen it forwards/rewinds and makes you rewatch all the ads, hard to navigate different profiles, takes longer to boot up....what's the point of this update? Pretty sure if you make it difficult to navigate you're gonna lose customers. Just sayin.
Pic in pic 1/5
Uggg..what have you done with this app? Picture in picture is missing. Not as user friendly but it looks pretty🙄
Update...please read the reviews...we want PIP back...
Update 9/21 - PIP? Hello, anyone out there?
Needs improvement 3/5
I love the new look! When I 1st downloaded Hulu I always thought about how plain Jane and dull it looked opposed to the many other streaming apps I use and now it looks very cool! The major problem I have is that the ENTIRE SCREEN is now the scrollbar! Honestly it's the most annoying thing ever...like it's on my pet peeves list. Sometimes I like to tap the screen to see how much time is left on my program and more often than not, I've rewinded or fast forwarded the whole thing! Even if you like hold the phone the wrong way and for example, your finger slips, now u have to try and figure out where you left off. And that takes what feels like forever because in all honesty, no other streaming app takes as long to load or lags as much as Hulu does! Like...does the app require the greatest wifi/signal in the world? Bottom line: the screen as the scrollbar is unnecessary and causes more trouble than it helps!
Awful new interface 1/5
I don't write reviews but this new interface is so terrible I hate it can't find what I want to watch I spend way to much time searching that I give up and go to Netflix with fall shows on its way this will make me even more angry I can't find them when I first open the app the interface need to be change back I keep seeing stuff I don't want to watch popping up ugggh just so frustrating
Horrible GUI and Service is Worse 1/5
I applied the updates and it only got worse from there... versions 5.6.0 and 5.6.1 have made it very difficult to navigate, it takes much longer to find a favorite show or something new to watch.
The app also no longer supports HDMI mirroring Apple's lightening to HDMI adapter. I will be canceling my subscription pending HULU's response regarding support ongoing support for HDMI mirroring. If you are not already a subscriber I recommend you wait to sign up until reviews reflect a fix has been made or putting your subscription on hold.
Please add Picture in Picture back and update the video player 2/5
By Hunter Kirby
Hulu used to be one of my favorite apps for watching TV because of the Picture in Picture and background video on the iPad. Now with that removed, it’s become very hard for be to continue with Hulu when there’s many other providers with similar apps
Absolutely horrible 1/5
By A Sweet One
The new version is still bad. It is buggy and ugly, but at least it will play a show (unlike the Roku app). I don't know what the flip tray is and I don't think I care. I don't like how many screens it takes to start an episode in my watchlist. Shows are out of order in the watchlist. Why can't I watch shows in the corner anymore while doing other stuff on the ipad. Huge step backwards. What were you thinking, Hulu?
What the! 2/5
I’ve been watching hulu on my tv by chome cast, with the new update no option to cast, and when will subtitle will be fix? I mean I turned on mina, but every time i watch new episodes or new movie I manually turned it on again.
New Interface Is Horrendous 1/5
By Jaded Old Dude
I’m subscribing to Hulu with Live TV and have to say that I’m finding it awful. The new interface was bad for regular Hulu, I hoped it would be better when I subscribed to Live TV for the NFL season. It’s not. It’s mind boggling in a terrible way. I hope they find a way to simplify it or I’ll definitely cancel my subscription.
One star for the new update 1/5
I've had this app for a while and never had any major issues, but this new update is horrible. For example, as opposed to showing all of my recently watched in one neat line across the site, now I can only see one show filling the entire screen at a time, and it only flips through a smattering of shows I actually watch. It is not at all intuitive, and I've completely stopped watching on my iPad. Thank god I still have the old app on AppleTv or I'd be cancelling my subscription. Please go back to the original format. Substance over style!
Not letting me log in 3/5
They kicked me out of Hulu and now they won't let me log back in I'm putting the right email and password because I've tried it on other devices I have shows I need to watch but I can't log in😫😫
This layout is horrible!! I wish they could bring back the old one!! It's so bad that I rather just go watch something else on Netflix!
OLD DESIGN WAS BETTER 1/5
By Bible Reader173
The old hulu app was by far the best version of this app. I might cancel the subscription, because the new app is absolutely horrendous
Disappointed by recent update 3/5
After recent update now I can’t stream on chromecast on the tv. So Disappointing😞😞.
don't update old version is better 1/5
Apps too polished to clean to be useful. The problem is they thought it would be great to make things bigger, oops now we see a smaller subset of movies and tv shows. Lost is the simple ability to quickly start watching you most recently watched shows. Sorry I am not here to discover new content until I have finished the previous series. Same experience on newer atvs. Honestly old version was easier to use.
Enough already! 1/5
What, the last 'update' wasn't crappy enough? It took me over an hour to figure out I couldn't find my favorite show, or much else, on my destroyed watchlist because you jerks had totally removed it along with a lot of app functionality. And now, we not only get sports, but even MORE sports! I signed up with hulu several years ago for movies and shows, not friken sports! I see by other reviewers that I'm not the only one dismayed by your ongoing deterioration of not only your app but your overall service. Many of us are fed up with being jerked around by the arrogance and greed of developers and corporations. I have never used netflix or any of the others because hulu was the best for me even though you had made some negative changes, but after the last couple of updates, maybe I've had enough. Loyalty is a one-way street here.
Worst update for rewind and fast forward 1/5
By Gabrielle PPS
I miss the old Version in that when I rewind and fastforward I was able to scroll through and see a screenshot at a point in time. In addition the rewind and fast forward options are too sensitive in the new versions. Sometimes just by touching the middle of the screen I inadvertently jump to a different time in a video.
Terrible update 1/5
I really hope they change this. The new upgrade is not user friendly. The cons now totally out way the pros of Hulu. Where the heck are their UX designers?
Terrible new UI 1/5
UI is confusing and not user friendly. My usage of Hulu has dropped drastically just because it is no longer convenient.
"Something's wrong" 3/5
Won’t connect to my chromcast the little box to connect to it is not there
Hulu update ok, but please fix the subtitles! 3/5
This new update looks fine and nice but my only problem are the subtitles. They are not in a little black box anymore and they are in a light color so they are very hard to see. I can’t read them most of the time and I don’t know what is going on when I’m watching a show or movie in a foreign language. If Hulu can fix that that would be great. Otherwise, the app isn’t that bad.
this is the worst 1/5
i've had an iphone for over 10 years and have never written a review before this. this is the worst update to any app i've ever seen. what is wrong with hulu? do they not have experience designers or user testing? i'm unsubscribing.
Good service but terrible update 2/5
By Sara Kayser
I think Hulu has the best depth and breadth of shows compared to Amazon or Netflix (I have them all). But they definitely have the worst app for my devices. It's hard to navigate, find shows, fast forward, all of it. I wish they'd get it together
Horrible new interface 1/5
News interface is horrible. It forgot my shows and is difficult and cumbersome to navigate and find new content. Would not recommend.
New UI is pretty awful 1/5
It’s much harder to just find specific shows now. The app is constantly trying to get you to enter a whole bunch of preferences when you launch it, with no way to skip. All I want to do is watch the couple of shows I watch and easily find new episodes.
Is there a way to revert the app? 1/5
I wish I had read the reviews BEFORE updating the app.
This is complete garbage. It's almost totally unusable on the iPhone (which is where I watch most of my Hulu).
Can we somehow go back to the old version, please?
I want to cancel my subscription.
Seriously? I AM DONE. Lost another paying customer with an update that yet again makes this app useless. Bye ✋🏼
Went from easy to navigate to torture 1/5
I was loving Hulu and now it is the worst app on my iPad, AppleTav and Roku. Congrats on a trifecta of awfulness. I checked my calendar to make sure the new updates were not April Fools jokes. Sadly they were not. I can't find shows, networks, unwatched show list, movies or anything as easily as as before. There are less shows on the screen at once. Not sure what I did to piss Hulu off to the point they feel I deserved this. If I say I'm sorry will you change it back?
New update is awful 2/5
I miss the thumbnails!! It’s so difficult to browse now. This update is awful.
WORST UPDATE EVER 1/5
Hulu was amazing until their latest update that makes it completely unusable. It's windows vista all over again. Total failure. Canceling my subscription if it doesn't improve.
No Closed Captioning 4/5
New update brought it back!! Thank you!
When streaming the option for closed captioning is gone. I know the app tells you to go to settings but it doesn't work!
By Chris H. '86
The new app is terrible and near unusable.
Bad bad new version 1/5
I am very unhappy with the newest version. It looks pretty, but it is difficult to find my shows and it is not holding onto the newest ones I’ve been watching. I find it much harder to browse through all the offerings
Chromecast option gone with the update!! 1/5
So no mention of it in the update - but now Chromecast option is no more!!! How is that an update?
Airplay is blocked for Hulu Live. Unreal!!! 1/5
Hulu states multi location can be enabled via mobile, tablet, cast or airplay. This false and it’s funny because they will let you can see commercials and black out the content. Such a waste of money.
New UI is awful!!!! 1/5
By Arkady tsepesh
The new user interface is the worst I've seen on a streaming app.. I'm gonna cancel my Hulu account because of it.. why make things so complicated. BRING BACK THE OLD USER INTERFACE. KISS keep it simple stupid
New update ruined it! 1/5
So I've been using Hulu for about a year, now and the interface was super easy to navigate. Now in this new update, I'm guessing you guys tried to make the interface more "simplistic", but all you did was make it super hard to navigate.
it’s good 5/5
the only thing i don’t like is you can’t beam it up to your apple tv
The new interface is horrible 2/5
I now have Hulu live bundled and the interface is just too all over the place.
You need to be able to just go to live tv or your regular Hulu within the same app. Having it all clumped together is just not good.
I have seen direct TV nows interface and sling tv, you need to learn from that please.
Worst update 1/5
I don't like anything so far about the new interface. It's not user friendly, the fonts are too large to read easily, seems like I have to create new profiles because they didn't save my old ones which also means I have to go back and re-save all my shows. When scrolling through a list of movies or shows, you could see the whole screen easily and now it just highlights what you have selected and fades the rest of the screen. It's all really annoying. Please re-design again.
Worst interface ever 1/5
Holy sh.. this is such a crappy interface and now they rolled the same crappy UI to roku too I quit using it on Apple TV and now I might just have to quit using Hulu period.
UI/UX is the worst 1/5
By anonymous iTunes Member
I literally just canceled. Horrible ui on this phone app. AppleTV version is unusable. Very sad
I can’t log in to my new account. At all. Im trying to figure out if they’ve charged my account. Frustrating.
Constant "no connection" messages when i try to search for shows. New Ui design is not ideal (flashy and crappy at the same time). Unusable - gave up after about 30 seconds of fiddling w/ it - thats how much "fun" it is. See Netflix's design as guide Hulu devs.
Latest Sep 21 update fixed my search issue, looks like. Again, i would like to see as many titles on one page as possible instead of one title taking the entire iphone screen and having to scroll and scroll. Fewer clicks and fewer scrolls please.
Added 2 stars to my original 1.
Where’s The Cast Button?! 1/5
Since the most recent update, I no longer have a cast button. This is kinda the whole point of subscribing. Please fix this.
Hulu, what have you done??? 1/5
I would have given a negative score if it was possible. Since the new format came out, we can't get Hulu on our tv using roku. We can get it on our iPad, but that defeats the purpose.