App times out 2/5
My app worked great on my I phone for months
Now it won’t open
It times out
And I’ve redownloaded
But It won’t work
What’s going on?
Makes shopping easy! 5/5
Love this app that knows my HyVee store and the correct aisle. Simply sort by aisle and shopping is a breeze! In addition, my wife and I share the app so we are always in sync with the grocery list.
Apple Pay 1/5
Why is there an option to add my Fuel Saver to my Apple Wallet, but you don’t accept Apple Pay? Time to get with the program. Also, you should have aisles online on here, or make it a separate app. Whatever.
Virtually Worthless 1/5
By Ms. Kevin
The current version of this app is virtually useless. Every time I try to use it I have to wait for it to download. What is this crap? Why doesn’t it update like every other app through the App Store? Why must I wait for it to download every time I use it???
And then when I’m in the app I want to see the sales like they are in the newspaper, not where you have to scroll through them. Every other grocery store lets you see the newspaper view, so why can’t HyVee do the same? If I want to see the newspaper ads I have to open my browser and look at the HyVee website, so what is the point of having the app????
Also it is virtually impossible to find an item or its price. Why isn't there a scanner so you can scan bar codes like every other grocery store has? I am deleting this worthless app and will check sales on my browser where I can actually see the ads instead of using this bastardization of an app.
Useless store locator. 1/5
I don’t allow apps to track my location. So the only other option to find a store is a national map with NO STORES listed?!?!?! Deleted.
Not very functional 2/5
By Dana lawyer
The application repeatedly makes me choose the store, even though it asked me to set my home store which I’ve done several times. I would like to just set it once and be done unless I change it and not have to keep resetting it every time I move from screen to screen.
Small issue 4/5
When scrolling through deals on the app every so often it repeats items for a section already viewed.
Completely unusable 1/5
Where to start......impossible to log in - just shows the little flashing red “h” and the login never completes. Item lookup in the store works about 2% of the time - almost always says “Cannot reach the server, please check your internet connection”.
Don’t believe all the negative reviews 4/5
TLDR: This update of the app works perfectly on my iPhone 7 (with the most current OS).
Date of this review is Dec 7, 2017
While looking thru the reviews, I found that most of the 1-star ones are for versions BEFORE the current one (9.7.0). I wish there was a way (on the phone) to sort reviews so that you’re seeing the most recent ones. I think you can do that on the iPad app, but I haven’t figured out how to sort them on the phone.
A few features/fixes I’d like to see are:
1) Support for ApplePay (I realize this is a Hy-Vee corporate responsibility). This would obviate the need to carry yet another card in your wallet (or have to say your phone number out loud in the checkout line).
2) A way to scan the UPC of items that I use, to add them to the Shopping List. In other words, if I like a certain cereal and am running low, I‘d like to scan the code on the box and have it put that item on my list.
3) When scrolling through the Deals/ad, it takes FOR-EV-ER to get to the end. The app seems to repeat items that you’ve already seen, which is a time waster when putting together a list.
4) Assuming that Hy-Vee is tracking my purchases, if I never buy Pampers or kitty litter, those things should be at the bottom of the list of ad items. It should also put all the ad items of a particular category, meat items for instance, next to each other on the Deals/ads, rather than separating them with booze (or kitty litter) in between.
5) The location function isn’t usually correct, though I haven’t tried to use it in quite a while because it didn’t work well in previous versions. If it did work right, the above problem might fix itself.
6) It would be great if the app could check the current ad when you enter an item on your Shopping List. For example, if you decide you need eggs and just type in eggs, the app should check the current ad and, if eggs are on the ad, offer to put that on your list instead of the generic word “eggs” that you typed.
7) My wife and I both have cards and it would be great if, when I add something to my shopping list, it would show up on hers too, because our cards are (supposedly) linked. Also, if I add a manufacturer coupon on my card, it should show up on her card too. I have Family Share on our iCloud account turned on so, in theory, it should work that way.
8) Have specials specifically for users of the app to encourage people to get it and use it. I have to believe it would be in the best interest of Hy-Vee marketing to know (and track) what customers are buying, so they can target them with specific deals. I know this happened once with eggs a while ago, but I haven’t seen it again. Maybe it IS still happening but I’m not aware.
Overall, I love the app and think that many of the 1-star reviews are over-exaggerations, or are for problems that have since been corrected. I am going to send my comments/suggestions directly to the developers, so that I’m not trashing a perfectly good app without giving them a chance to reply and/or fix the problems.
No Siri Support 2/5
Contrary to notes on the latest update, asking Siri to do anything with My Shopping List only ends with Siri saying I will have to continue in the Hy-Vee app. I even tried speaking verbatim the examples given. At least Siri now understands Hy-Vee instead of high v. Also searching for Chicken Cordon Bleu in your app is not recognized despite being in your ad this week. Please add Apple Pay to your stores. If Fareway and Aldi's can, surely you can. Long overdue.
Siri doesn’t seem to work despite update description 3/5
The new update description says you can say “Show my H-Vee Fuel Saver code” to Siri. I downloaded the update and It doesn’t do that.
Add Apple Pay 1/5
Please add Apple Pay to your stores!
Aisles online and Apple Pay 2/5
I would use this app far more often if I could build and order item lists with aisles online and pay with Apple Pay.
As it stands, it’s fine for checking my gas reward balance.
Coupons need improvement 2/5
Wish you could search for coupons rather than have to scroll through all of them. Better yet, it would be nice to be able to scan a product to see if there's a coupon.
Plz include dates & ounces on emailed list 4/5
Overall I like this store app & use it weekly.
There are 2 problems I run into. 1) I email the list to myself & reference it when I don’t find the price in the store matching the price shown in app. Today I wasted 20 minutes trying to find the correct size of cereal on sale for $1.99. Eventually, after getting charged a dollar more for the cereal, I learned the sale price didn’t start until later in the week. It’s impossible to be aware of this when relying on the app’s emailed list as no dates are specified.
2) Another problem with the emailed list is that it doesn’t specify size. Fro example Lays chips are on sale for $2.00, but I cant tell if it’s the 8 oz, 10 oz, etc.
The customer service rep implied that there’s no reason to use the app except to get the coupons, but I’m guessing that’s not what Hy-Vee would encourage as the preferred response.
Does work if you don't live in urban area. 1/5
I live 30 miles from the store. But since there is no store select other than location I can't you the app.
Needs scanner function added to list 4/5
Great app but needs a scanning feature to the list function so I can scan it when I runout of the item through out the week
Tired of having to repeat..... 2/5
By The First Ultimate consumer
Every time you look at an item you have to start at the beginning again. I find it very annoying and time consuming. You should have also noticed they show the same item at least three times as you scroll through their list. Then to add injury to insult most items in their advertisement are not on “sale.” They are require by law to print the word sale if the item is actually on sale. The majority of the items listed in their fliers do not have the word sale printed next to them.
I shop at the 156th and Maple store in Omaha NE. I try to shop on Wednesday to receive 5% off. A majority of the time they are already out of their specials. I do not know if this happens everywhere or if this store has bad management. One would think if you are going to run a special you would have significant stock to last you more then a few hours on the first day of your ad. Yes you can get a rain check, but I always seem to lose them or forget to use them before they expire.
Stocking the shelves has become a problem too, but I believe their supply of hiring teenagers has dried up. I long for the old days of grocery shopping and hope to see a huge improvement if Amazon and the Aldi make a move. It can’t get any worse.
Aisle online? 3/5
I would like to see aisles online included in the app.
Fix Rx notifications 2/5
Getting multiple Rx ready notifications hourly and multiple times per day. Even when only one script ready for pick up.
Love this app 4/5
I use this app to build my grocery list every week. I load the electronic coupons to my account and then go through the ads and add them to my list, then add whatever else I need. It makes my trip through Hy-Vee so organized.
Two things keeping me from giving it a five: 1) need the ability to override the aisle number when the app assigns the wrong one. 2) need the ability to add a comment or note to an item in my grocery list.
Definitely Went Backwards 1/5
Don't know what the thought was when this version was released - it's worthless. For those of us that used the app for how it was intended can no longer even consider the app. I used it 90% for putting together my weekly shopping list. I did that by entering a product to look for (i.e. Milk) and i received a complete list of all the brands carried, picture of each product, flavors and content (skim, 1%, 2%, etc) and the current price; now you get none of that. If you want milk you enter Milk 1% and that is what is added to your list. You don't know if you are getting Hy-vee brand or Land-o-Lakes, there is no current price for your purchase, no picture to make your selection from.
There are a number of brands so if you were to enter chocolate ice cream, there is Blue Bunny, Kemps and others but you have no idea of what you will be getting. And if the solution is to enter everything such as "Kemps Half Gallon Ice Cream", you have now lost 75% of your customers as this was to be an app of convenience and saving. It now has become extremely burdensome to search and complete such a list unless you just want to see what the store specials are. NO SAVINGS HERE WITH THIS APP.
A no longer Delivery Customer
Good app for specials and coupons 4/5
This is a good app for checking the weekly specials and coupons. It loads the coupons on to the card that I keep on my keychain. It could be a great app if I could review products.
Accessibility with voiceover 3/5
I would love to make better use of the app, however, after I have scanned a prescription number, I cannot use voice over. I have to turn it completely off for buttons to work. I have no idea what it is doing after I have scanned the barcode.
I have to confess that I am not a good online shopper. I have not taken a thorough look at the rest of the app.
I will look forward to an update on which this bug is fixed. Thank you.
Not so great 1/5
In a dreamworld you could build a list online and see it in the app. Nope. The app looks pretty but it doesn't function very well. You can't edit an item after entering it so if you don't put the details like Department in upfront you're out of luck. And for whatever reason the app doesn't seem to know that an onion would be produce. I want to like it but I'm going back to "out of milk."
Portrait only? You have to be kidding. 1/5
This app runs only in portrait, not landscape? My iPad is set-up for easy access to the keyboard, and the applications that I use automatically update on my iPhone. To improve the efficiency of this application it needs to rotate between portrait and landscape. Until then, I am removing it from my iPad.
Stripped Useful Features 1/5
This "update" made the app harder to use and my biggest issue with the app is the lack of product finder that the old app had which was useful to quickly figure out what aisle something was in. That feature was great considering there's no longer a "helpful smile in every aisle" it takes as much time to find someone to ask for directions as it does to find it myself....
App it self 4/5
I have to go into App Store every time I want to use the app. The icon doesn't stay with the rest of my icons
Works exactly how I want it to 5/5
I've been waiting for Hy-Vee to come out with something like this, it has all the features I wanted like loading the weekly coupons and Apple Wallet capability, and seems to work smoothly so far!
By Crash in IA
I would use your app more & shop Hy-Vee more if the app would allow for searching of items & prices at my local Hy-Vee! Other retailers have that in-app capability, why not Hy-Vee?
New HyVee App missing Product Locator 1/5
The new app isn't as user-friendly. One of the features I frequently used was the Product Locator for my local store. Can't find it in the new version )-:
Bad Update 1/5
My app worked fine until the update this past weekend. Now it tells me I added things to my list but they don't show on my list and it won't let me unmark the item! Please fix!!
App doesn't work 1/5
By Toto, we’re home
When you sign up and enter a password, it sends you an email link to complete registration which is nothing but a link to reset your password. Then when you fill out your registration form, it says please fill out required field, which has already been filled out. It just plain doesn’t work.
App is broken 1/5
This used to be a great app. With the last couple of updates, it no longer works. All I get is a message saying I have no internet connection.
Works great again 4/5
Latest update fixed the connection issue. My favorite feature shows what isle each item can be found! Works best with items "on sale". When add non sale items, would be nice to get a list of items to choose. Then would rate 5*. Can easily track fuel rewards credits & when they expire. Can make list/edit shopping list on either desktop or wireless device, then updates lists accurately. I miss the store layout that used to be available for each store.
It's not letting me do the update!!!!!
Stopped working... 1/5
App check, aisle 9...
On launch, cursor spins and no data shows. It's as if home base isn't talking.
Will not load! 1/5
I can never get the app to work!
I get nothing. Always trying to load but nothing comes up anymore
Very good useful app 4/5
I use this weekly. I like that it breaks down my list into the aisles I have to go to. Adding list items are easy.
Stopped working 1/5
By Bird Wonderer
Ever since the last update the only thing that works is the prescription section. Everything else is blank. Very disappointed.
Miss my store map 3/5
By Lou M.
I really miss the previous app's feature that allowed you to search an item and it would tell you where in the store it was.
Pharmacy needs work: Update 5/5
With the old app, I could refill a prescription from my account. Now, if I don't have the prescription number with me, I'm out of luck. Definitely not "new and improved." I'll stick with the old version, thank you! Update: the update resolved this issue, making it much easier to refill a prescription. Thanks for listening to our concerns!
Poor execution especially for prescription 1/5
This app lacks functionality that Target had years ago. Requiring you to enter a prescription number when ordering a refill is a hassle and the barcode scanner is useless
Very bad 1/5
Not user friendly nor can you order groceries with it.
I would give zero stars in a heartbeat if I could 1/5
By BigDeke 2013
This was advertised through the previous version (7.2 by tactile) as an upgrade. However it is really a new application. It didn't inherit anything from the other application and the other Hy-Vee application still exists on my phone.
I really think Hy-Vee has missed out on a lot of opportunities with the fuels saver card over the last few years. Instead of recognizing the opportunity to gather data and perform analytics on their customers spending habits they have done little to make it anything more than what it was originally. Unless I'm getting points on my card I don't bother handing over the number and they miss out on valuable information about me and my wife.
What they need to do is take a page from target's red card/cartwheel program. Perform some analytics on how, what, when, where I spend. E.g. If I'm a regular buyer pasta, how do My spending patterns change at the introduction of a complimentary product like a new brand of pasta sauce. They could target advertising to me. They could figure out the frequency of my visits and how many items I buy at a time, do I shop big on Saturday only to show up a few hours later to grab the missing ingredients I need for Sunday dinner?
Basically, give me some incentive for using the card other than the occasional penny or two on the card for gas.
By StillAngry Customer
Barcode Function Lacking 2/5
The barcode does not work at the gas pump.
Barcode at the pump 2/5
Bring back the ability to use a barcode at the gas pump. Having to type in the number is pretty 1999
App doesn't work 1/5
Tried to buy my groceries online and when I click on the link to shop online the page is blank every time! Major bummer!!!