App, everything you need for IHG at your fingertips, it's a must have for hotel users!!!!
Updated app won't stay signed in 1/5
App worked perfectly until last update now will not stay signed in. Very inconvenient.
Love Intercontinental 5/5
By TownLake Runner
App works great
Always there always easy 5/5
Haven't had a problem with IHG app or services in several countries. I don't always get upgraded like I would like to, but I think that is a local problem. Keep up the good work.
It is good IHG
Will not save number or password 1/5
After updating the app will not save my number email or password. Useless!!!
I use this app for booking travel all the time. It's pretty handy.
Always need to sign in!? 1/5
By Alter e Joe
Obviously IHG does not care about its users. It cannot take this long to fix the sign in issues. Just look at all the reviews that are posted on this very subject. Just crazy. - Latest update destroyed this once great app. I don't have time to sign in every time I open this app. It offers the fingerprint sign in yet it does not work. Spire Elite member so I use this multiple times a week. People have been telling me for years to go to Hilton. Iv'e been a fool.... not anymore. Good bye IHG!
Need to sign in each time opening the app 1/5
...super annoying. Touch ID makes no sense if the app forgets my login information each time. Who developed and approved this?
Sign-in issues and very slow! 1/5
You need to sign in every time you turn on the app. Touch ID doesn't work most of the times. It's slow and irritating.
App keeps crashing over and over again. Tried on different phones. Have to login in everytime I open the app.
A tad cumbersome 2/5
Not as efficient as other similar hospitality apps. Too many steps to accomplish very little.
The ability to get a copy of your invoice emailed to you if you are a member with an email address on file would be very helpful -- especially for business travelers and their expense accounts!
Bad app 1/5
This app will not switch to landscape and if you have to recover your pin you have to delete and reload the app. I think they have programmers in grade school writing the code!
Cant sign in 1/5
Since the update I can't even sign in at all I press the sign in button and nothing happens
Login Not Remembered 1/5
The latest update has a glitch that requires you to sign in each time the app is opened - please address.
Keeps getting worse 1/5
Now requires the user to sign in manually each time. IHG's race to the very bottom continues at a brisk pace.
Love it 5/5
Great hotels, app works great!
Constantly needing to sign in 1/5
Change it back or make the fingerprint recognition actually work!!
This version is terrible!
Why can't I stay logged in?! 1/5
App was great before they required you to sign in every time. It makes it SO much less useful and easy. Please fix this.
SIGN IN Issues 1/5
fix the sign in issue, every time you leave the app you have to sign back in. fix this quickly or i'll start reserving at different hotels.
Never have had any problems 5/5
I've never had any problems using this app. Find it very easy and convenient to use. Is a quick way to check for available rooms for both business trips and pleasure vacations.
Easy Travel 5/5
Love IHG and ease of booking on the road as we travel often!
Used to work 1/5
Since the last update I can't sign in and it doesn't retain your log in info. It's rendered itself useless.
Less than one star 1/5
By Godzilla Trex (Cody)
I travel for work regularly and this app and obtaining receipts is terrible. Enough to make me switch to Starwood.
Sign in every time!? 1/5
It's really not helpful to need my IHG user number every time I open the app. I'm on a business trip and depend on this app to find my hotels each night. Please fix this major inconvenience.
Touch ID does not work and points never update on my card
Too cumbersome 1/5
It was working but now broken. Why enter all your priority club information each time to gain access. Worked good before update. I really do not like and will not use
I'll just stop updating. 3/5
Updates fine. But I'm tired of putting my number back in each dang time. So I'll just stop updating the app. Surely there is a software guy there who knows how to implement that.
Does not remember login 1/5
Even though I have checked "Remember Login" and "Touch ID", the app logs me out all the time and does not remember my login info, so I have to type my email and PIN each time.
Sign in issues 2/5
Still sign in issues, it won't remember your username even though it says it will, entering pin isn't that big of a deal, but typing the email address each time is frustrating. Then even if you have Touch ID enabled, you still have to enter the pin.
A Little Frustrating... 2/5
Up until the latest update the app was great. However since the update the app requires you sign in each time you open it. Not only that but it doesn't retain your sign in information, meaning you have to re-enter it again. I assume I am not the only one experiencing this...
Best savings ever 5/5
This app gives you lower prices than the Internet. It's easy to use and I love it.
Cannot sign in!
Always logs me out and when logging back in it never takes my 4 digit pin. Sooo, using other hotel chains with WAY better apps. It's to bad because IHG was my way to go for a long time.
Great app 5/5
By Amy Schrijver
Convenient and straightforward to use.
By Fear boner
Very convenient app to help me with my work travel.
Bad Update 2/5
What are you thinking... people that stay with you are business travelers. You ruined the app by removing features. Go back please!
Overall it's convenient 4/5
I'm on the road 4-5 nights per week and the app makes it much easier. I've redeemed points out the catalog and reward nights with no issues. Only two things I'd change. 1.) stop sending monthly messages about how I can get extra points for opening an IHG credit card.
2.) let me rate each hotel and put comments in without making it public. When traveling 6 states in their entirety it's hard to remember which locations were better than others. Having a separate list is inconvenient.
Makes booking with room preferences easy. Favorite Hotel App! 4/5
By Vector X
All around really nicely designed hotel app. Directions from your present location to the hotel you are reserving is a little buggy still. Love the ability to book confirmed handicapped accessible rooms from the app.
Intercontinental is an outstanding group 5/5
By Richy 13
I have been a member of and on since 76, I have stayed over time and since the year 63 at age 8 at Intercontinental, it has always been a great chain , with good details, and a charming experience, the groups Crown Plaza or Holiday Inn is ok , finding Indigo and Holiday Inn Express better, but the pillows are always good . Today a Royal Spire Ambassador I enjoy Intercontinental service around the globe, and when not available in nice, large, clean rooms with good pillows elsewhere.
Waste of time 1/5
The app has very limited functionality but bombards you with advertisements - it offers bonuses but redirects you to various other pages where you have to complete a ton of forms. Basically, the app is a difunctional collection of links. It also has very poor security- asks you for the pin and then prompts you to request another. Once you request it, it won't allow you to login. Total disregard for customers' time.
Love IHG 5/5
By Mohamed Moselhy
Great Rewards program and great App! Love it!
Great easy to book. 5/5
IHG always information about room and update reward points.
Good app to have 4/5
Membership information is quickly available allowing recent stays, preferences, confirmations, and points to be easily reviewed. Easy to make reservations and use the My Rate option.
Can't login 1/5
Every time I try and use the app to book my stay it does not allow me to login. Way to much haste isn't worth using the app.
Easy to book 4/5
Easy to book hotels, easy to see my messages and register for promotions via mobile. Easy to use or cancel bookings with rewards points. Mobile app just needs to make it easy to convert rates to different currencies (for me, I need to see all prices in USD). It is easy to convert using the desktop site, but I can't figure it out on the mobile app.
Does it work ever? 1/5
Downloaded but it never works
Easy easy easy.
I only thing I would like is better way to spend reward points.
Love the IHG app 5/5
Easy to use. I use al the time to book rooms, check my reservations, make changes.