IHG is the best! 5/5
Absolutely love using this app. Makes it almost too easy to make plans!
No longer supported. 1/5
By Johnny Vogh
The developers need to correct the current issue. Says the app is no longer supported with the current version and that I need to update. Updated app and still says the same thing. It keeps sending me back to the App Store where it has already been updated. It’s in a constant loop. Fix please.
Easy Use 5/5
This app is very easy to navigate and I can make a reservation quickly - even when I forgot to reserve a rom earlier. I have even sat in the parking lot of a hotel and made the reservation before I walked in. How easy is that!?!
Santo Domingo Crown Plaza Suites 4/5
I would like to view the exact room prior to booking.
Crashing, freezing, messages staying new 1/5
Constantly needs updating and still doesn’t work
But for an employee discount it should only allow to book one room, and not two rooms in order to get the discount.!
System temporarily unavailable 2/5
Error message whenever I try to associate a reservation with the app.
App freezes 4/5
When trying to delete a message in the in-box, I will hit the delete icon then the circle, in-process circle goes and goes and goes before it pops back to the inbox showing the message still as unread at which point the screen is frozen.
It’s ok 3/5
The app is ok. Works most of the time once I got my new password that they changed for some reason. My only major complaint for the iPad app is, landscape mode. I would give it one more star for that alone.
Messages are a pain 2/5
By Leonard in Batavia
The messages sent through this app are a pain to delete. Sometimes you have to open the message before you can delete, and, always, when you delete even after reading the app locks up. I don’t read messages anymore.
Locks up! 2/5
By Takl ray
Locks up in iOS when trying to delete the annoying messages in the inbox.
Behind the times 2/5
This really has nothing to do with the app per se but the ability to get a folio. As a spire elite it staggers me at to cumbersomeness. All of the other major brands send a PDF folio immediately on the morning of check out but not so with IHG. The hotels don’t even have access to my email address and when I give it the generally screw it up the CHECK OUT email sent out with the HAVE BILL EMAILED is useless. It isn’t in any format I can submit. Not sure why IHG can’t get with the program. This is way too easy and surely I’m not the only person who has this issue
Awesome app...makes travel easy 5/5
I travel weekly for work and IHG hotels and the IHG app are a huge help. They make travel easy because I am able to make and change reservations quickly. I also appreciate the ability to search for hotels using the map to find the best option on my travel route. I have not had a bad stay yet and I keep coming back because I trust the IHG brand.
Was good 1/5
Now it is crash crash crash. Also won’t allow me to open some reservations that I can see just fine on the web.
Need fix 3/5
App has been very frustrating lately. Too many notifications on the message side and then freezes when I try to delete them. Please address!
No iPhone X Support! Deleting App 1/5
By Mr Santana
Where’s the iPhone X support? Truly disappointing.
Horrible iPhone X experience 1/5
This is as low quality as the majority of their hotels. The app is poorly formatted or operational for iPhone X. Deleting messages just hangs in the balance. The entire app needs a redesign and update. So do their hotels.
Mrs Gillis 5/5
By Rans Wife
Great App 5/5
Hotel app pot there’
By He yuuuu
i love the app except that it gets stuck loading when i’m trying to look through my reservations.
Best Booking app 5/5
By Ahmad Al Falasi
Great app for hotel booking, lots of variety from 5 stars & boutique hotels to 3 stars & apartment options. However, IHG accelerator offer is net yet available on the app.
App freezes 1/5
Have to restart and reopen frequently. Will not let me book using iPhone X.
Spire elite member 5/5
By Derek J Black
IHG properties gained my business after Hilton, well let’s just say “Lost it”. Three years later I can say that switching over was the best move I made. I spend 3-4 months a year total on the road and with IHG they really take care of me.
Install update. 1/5
Just installed latest version. App won’t let me in just says “update to new version” THERE IS NO NEW VERSION!!!
You can book a room. That’s about it 1/5
You can book room, that’s about it you can’t explore other info. Every time you want to open up the hay each inquiring about something it tells you that he can’t open the page and you should contact customer care. I could actually develop an app that doesn’t work.
Will not operate on iPhone 6+ 1/5
Needs update for IOS
Can't Download new Version 1/5
By King of all Roads
Unable to use app on my I-Phone now. Won't open. Luckily the Marriott app works fine. Hopefully IHG figures it out soon.
Fix app 1/5
By Q Doggg
Can’t log in send to update when already updated
iPhone X upgrade? 3/5
By "The Chad"
Come on... let’s get that going.
Latest update 1/5
For some reason with the latest update, I can no longer open the app!!! I click on it, it tells me to update, with no option to not, then it brings me to the App Store, with only an option to open the app, but then it still says to update, and there I go in circles, not being able to get in!!! Very frustrating!
Installed update but it still keeps saying install then open then install 1/5
New updates is a mess
Can no longer open app. 1/5
When I try to open the app it tells me I need to update the app, which I already did.
Update 4.8.1 5/5
By Stumble Upon-er
My IHG app will open but request that I update although I have the latest version... love the IHG chains and app, minus this inconvenience. New revision or some help would be greatly appreciated!
Horrible mess 1/5
It was working fine, but now it wants me to install an update, but takes me to the old version and it just goes in a circle. Who tests these things?
A very good app, except one thing 4/5
By Jeff Gzh
Please add iPhone X support. Please!
iPhone X 1/5
Please optimize for iPhone X. Also, can you guys improve the encryption of accounts? 4 digits of passwords are really out of date.
Rewards and more 5/5
You can’t beat the rewards program offered by IHG. You actually get more bang for your buck with IHG Rewards.
Used to work 1/5
By Big1 Scott
Used to work. Latest version can't log in.
Home away from home. Best staff always!
Employee Rates not working 1/5
I’ve never previously had any trouble booking an employee rate room through the app but now it shows the rate availability but when I go to select a room the employee rate is not an available option. This is super frustrating
iPhone app issue 2/5
Can’t book the rate shown from list of hotels in the area. Consistently reverts to “best available”.
IHG rewards members or Ambassadors will want this 5/5
If you are a IHG member or Ambassador and travel for business this is an essential app. In a hurry? did not got in time for that connection? Urgent business trip? This app is for you. It will not kill your data, the visualization for nearby hotels is clear, It showcase prices clearly, and give very accurate estimation of your total price including local taxes in USD$, EUR€, GBP£
Working again 4/5
Have always thought it was a good app. But latest update, I can’t open it. So I deleted the app to reinstall it.... it won’t even reinstall. I’ve got the 6+. Everything else working fine.
Deleting app, restarting phone, & reinstalling app again got things moving again. Don’t know why the hoops to jump through needed to be done. But app working again, and great for checking hotel rates & booking.
IHG app 5/5
Useful app that quickly allows me to make and adjust reservations.
Easy and quick 5/5
Best value anywhere.
Update needs updating 1/5
Worked fine until latest update. Now is frozen on message. iPhone 6s
Unstable and not user friendly 1/5
Over the past week this app constantly has login issues. The messaging is terrible and deleting spam notifications takes too many steps leaving users annoyed. Also, it’s tile it was update for the iPhone X.
IHG App 5/5
Best app ever, super easy to use and to redeem points!
Great app. Not perfect. 4/5
Great app but tends to crash if looking through hotel photos. Everything else works great though. Love IHG.
Needs update 1/5
Needs an update for iPhone X