By Leon Kyle
App barely works. Only useful for the wifi in store and the discount of being an ikea family member( of which I am very grateful to be) outside of that forget about it.
Can't simply change the store 1/5
The UX and UI is horrible. It's really hard to change the store location. More often than not, it just can't detect the nearest store.
IKEA website is 100x faster 1/5
This app is garbage, 90% of the time it doesn't work and when it does it takes forever to load. Skip the download and go to IKEA.com
little product and not user friendly 1/5
Very little product and not user friendly. Step it up IKEA and invest in your app. I'd give zero stars if I could.
Only Works Occasionally, Shopping List Disappears 1/5
I love IKEA. I wish they'd get it together with this app. It's pretty awful. Half the time I can't access my shopping list due to a server error. And now?! My huge shopping list I've been creating over the last few weeks has somehow been deleted-- all is lost. So frustrating. What makes it even worse is that it doesn't seem to sync with my account on the website. I honestly don't see a point in this app, other than it's better viewability compared to the mobile website. Think twice before investing your time in this app.
Server Not Responding 2/5
I downloaded this app so I would have the IKEA family card handy for scanning and to keep track of my shopping list. While those features have worked, nothing else on the app seems to load. When I click on an item to view, the app just sits on a blank screen or I get a "server not responding" error message. Not sure how you're supposed to use the app (add to your shopping list, etc.) if nothing will load.
Pretty Worthless as a shopper's aid 2/5
No ability to quickly scan codes while shopping? Not sure exactly what the value of the app is as an in-store companion, as advertised heavily in store...?
Needs more functionality 3/5
The app needs to be more practical and has a wider range of functionality like ordering from the app. The app is a good first step but needs a lot more work.
Not up to date 3/5
The app isn't showing my nearby store (Harbin, China). It's been open almost 2 months. Please update so I can use the app!
Does'nt start 1/5
Cannot log in, not worth downloading👎🏻
Doesn't work 1/5
The app does not work well at all; it just sits and spins....
What IKEA needs to do is come up with an app strictly to help people shop or organize their shopping in store.
Allow shoppers to scan the tags that they want and then print out or review a pick up list "by aisle and bin number".... done.
Not a catalog 1/5
This app is not useful unless you have a store nearby. There is no way to see what is available online. You have to pick a store and are only shown what is available in that location. No way to skip this feature.
Dobro zamisljeno i nista vise 2/5
Aplikacija je ok zamisljena, ali nikad nije u kontaktu sa serverom. Sta god hoces da ubacis u listu zelja ne funkcionise. Tako da nema neku posebnu svrhu u odnosu na sajt...
Highly upset!!!! 1/5
Not sure what it is, but the app won't even let me sign into my account. I think it needs a new update or something because when I go on the website I'm able to sign in without a problem, the app just makes it a problem! Please fix this!
I tried several times to register a card in this system to make an order. It just leads me around in circles. I'm giving up on these purchases. I'll go to Amazon where they know how to code.
Use web browser 1/5
Great, and app to forward you to IKEA's website!
Thank you, it was to hard to use the web browser!
Horrible app 1/5
By Disappointed Legionnaire
Went to login after having used it for awhile and it said my password was temporary. Next time it said I had too many bad login attempts and locked the account. Deleted the app and will only use the webpage on the internet instead.
ADD SERBIA TO CHOOSE FROM THE APP BRCAUSE ONLINE STORE IS UP! 1/5
Then I'll give you 5*
Deleted app. Can never sign in and locks me out.
Bring back the in-app scanner! 3/5
Removed a star because I can no longer scan tags in the store to add to my shopping list in-app. That was one of the best features.
I updated the app and now it's unusable. I cannot open it whether on wifi or lte. What a waste of an update.
Doesn't work 1/5
By Elle Martin
You have to log in to use this app. I have an account however it won't let me log in. It keeps on saying my password is temporary. Same thing with their website. Complexly worthless, cannot use at all.
Love this app! 5/5
I've had 8 apartments in 10 years. I use this app all the time to plan out my next move. It helps me find products, tells me where they are, and lets me know if they're in stock in my local store! It cuts my shopping time at Ikea in half because I go in knowing what I want.
Maybe an app could help someone find an item
Missing stores 1/5
There are three, soon to be four, stores in Israel
Why can't I shop the stores in this country????
Very Crude 2/5
I am surprised at how crude and non user-friendly this app is. For example, you can't even switch between shopping lists. I like the idea of having an app so I can access my lists on my phone when I go to an Ikea store, but the app still needs a lot of improvement.
App won't open 1/5
I've update the app and restarted my phone and the app still won't open properly. It'll open for a few seconds then basically force quit. When I double tap the home button I can see it in my open apps but when I click on it from there it does nothing.
Great app! 4/5
Not sure if they put out an update or what, but app has worked perfectly for me. Great way to shop the store and add items to your shopping list for later. Only wish you could scan barcodes instead of needing to search product names.
ikea queen of pop 5/5
ikea you don't deserve 1 stars ur the real mvp
Update Ruined App 1/5
You can no longer make purchases through the app. Why have an app if I have to make purchases trough safari or another web browser? This was a bad update.
App does not work 1/5
I would give it zero stars if Yat were an option. Can't even log into the app.
App doesn't work 1/5
• Server not responding message is consistent
• Multiple shopping lists aren't supported as it says in the update notes
• shopping lists aren't syncing between mobile and desktop sites
Please fix the app, guys
"Server not responding" 1/5
By Idris J.
Would have been an extremely useful app if it worked. Can't sign up, can't view items, and can't change the size/color of certain items because... the server isn't responding.
Constantly crashes 2/5
USELESS until better update.
Can't even log in 1/5
By unhappy 1st time customer
I couldn't create my phone on my iPhone because the captcha image wouldn't display -- it always says server busy when I tell it to display a new image. So I had to create my account on my laptop. Then when I tried to sign into the app on the phone it always says server busy
Useless: Please try again later 1/5
By Dina Bee
Trying something as simple as browsing products, "Server is not responding. Please try again later." is all I get to see. If I can't even browse through the app, I most likely can't do anything else.
Server is always down 1/5
This app is useless. It constantly says the server is down so you can't login or search for anything. I was willing to take a 45 minute drive if they had what I needed but since I can't even check I guess I'll just go to Wal Mart. 🙄
App doesn't work 1/5
Can't create an account through the app. Get lots of errors saying it can't connect to the server.
Not as good as the old app 2/5
By Ohana #1
This version doesn't seem to link to my family account and it's not as easy searching for items. The last app was awesome, if it ain't broke, don't fix it Ikea.
What a horrible app. 1/5
This app cannot even connect with its own servers! You can search products, but if you want the details about it good luck. Update needed badly.
stellar, underrated. 5/5
idk why there's so many bad ratings??
Can't login using same account for family or web 1/5
I have an account but this app won't let me login. Says password is wrong but I can sign in just fine on website. I try to sign up and of course it tells me the email is in use. Duh so accept my login on the app. Something is wrong with that
Useless !! 1/5
you can't order online , useless app!
Browse before you go 4/5
By Cindela 85838291
The app allows you to browse items at your favorite ikea location before you get there. Which means you can potentially go to a different ikea as you'd know ahead of time if what you want is out of stock. It's very helpful also, if you definitely know you want something, to locate the boxes of furniture (aisle and bin) without being corralled through the store. I like using the app at the store as well, as you can snap a photo of a tag and it will automatically add the item's location to your shopping list. I give only 4 stars because it's a little buggy at times. Otherwise a totally helpful app.
Poor service 1/5
I only downloaded this because I had a terrible experience in nürnberg/fürth today, I asked the cashier to call a manager to resolve the situation and she wouldn't, and the computer in store to provide feedback didn't work. So here it is: your staff is rude and unhelpful--clearly doesn't understand who pays their salary.
Worst App 1/5
It does not even recognize me while logging in although my account I could login with same credentials from web.
Decent app! 4/5
By Yan 58653
Would be nice to have larger pictures when browsing items. Also, integration of customer reviews would be really nice.
Needs work and features 2/5
This is clearly a web app, for starters. Would love to see this made as a native iOS app.
Specifically, I want my Ikea Family membership to be tied to my login and present my card automatically. Having me enter in a 20 digit number is ridiculous for a modern app.
Secondly, and most importantly, please integrate this with Apple Wallet (Passbook). I want to be able to add my ikea family card right into my apple wallet for quick access. I can never find he number and I'm not going to carry a physical card with me. If you need inspiration for this, take a look at the Alaska airlines app and the ability to add a boarding pass.
Third, I want bay locations of items in the store. This is the HARDEST PART of shopping at ikea... finding the furniture in the giant warehouse at the end of the maze.
The app should tell me exactly where to find products in the storage area in the store. I should have no need to get on an old PC in store to do this. Build it right into the app, please.
For now, 2 stars because this app is little more than the website... crammed in a smaller form factor.
Please update and redesign with the user in mind!!!
Thanks for listening.
No sync with the web 1/5
The most important thing does not exist, namely synchronizing with your web account. With some updates you could have. I do not understand why it came out
Does the job 5/5
Helpful while shopping, so I don't need a list anymore!