Unable to use, crashing 1/5
By Bazim Baz
App is crashing as soon as opens
App works good 4/5
Truly helpful with my IKEA shopping experience
Crashes everytime 1/5
By Sanjay Panjnani
iPhone X 1/5
Support the phone.
iPhone X 1/5
No support for iPhone X.
Force Shutting Down 1/5
I’m unable to go on app , keeps on shutting down
Can’t login to my account 1/5
I am unable to login to the app no matter what I do! I changed my password and know I am entering the correct password but the app continues to tell me it’s incorrect and locks my account!
Bugs a lot! 1/5
every time when I want to open this app, it’s throwing me off. I just can’t open it!!! that’s mistake disappear only when deleting the app and loading it again. but the next day this mistake appears again!
Pointless app 1/5
By joy pelekaii
I downloaded this app to buy online but this app doesn’t have the option to purchase it online.... so I don’t see the point of this app
Language settings 2/5
It would make things better, or at least easier if there was a way to “shop” in a store located in Germany, but have the language I select. At the moment, every time I go to any store in Deutschland, it automatically changes the language to Deutsch with no way to turn it back to English unless I change my location to the UK or US.
App Crashes 2/5
Most recent update (2/11/18) crashes on start.
Crashing app 1/5
By Ski magic
App is crashing. It will not open!
Something's wrong with the App 2/5
My phone updated last night because I haven't been hooked up to the internet for a week or so. My IKEA App included. It won't load the app now! Shuts off within two seconds and goes back to my home screen. 2/12/18
Don’t bother until it’s fixed 1/5
Every visit to IKEA I find I’ve been logged out of the app. I only wanted to use it for shopping lists (which it deletes), and showing my friends & family card. I continually get a wrong password error, finally give up and reset my password - nope, still says wrong password. Without the app holding a shopping list and refusing to let customers log in, it’s useless.
I wish I could rate this app with more stars 1/5
Unfortunately I don’t quite get to use it a lot because it constantly crashes on me. There’s nothing wrong with my phone and I don’t have this issue with any other app, just this one.
The latest update for ipad keeps crashing the app. I can’t even open it!
Used to be great... 1/5
Worked wonders with my iPhone 6s...just upgraded to an 8 plus and it keeps crashing.
Crashing after latest update 1/5
After this latest update, my app crashes immediately after loading.
The app keeps crashing on my iPhone X.
Apple Wallet support needed for Family card 3/5
Please add support for the IKEA family card to Apple Wallet.
IDK, IDR 3/5
IDK what I don’t remember about this app, but I suggest adding iPhone X support. This app was fairly helpful when I was in store shopping, though.
App does not allow you to log in 1/5
I have tried numerous times to log into the app. Every time I get an “oops something went wrong” notification. I know I have the right log in information because I have no trouble on the website.
Please fix the log in problem, or there is absolutely no point in having the app.
I have used and loved this app in the past, however I can’t even open it without it crashing. Every time I want to use it I have to reinstall it and hope it works. Useless now. Please fix!!!
Is this for real? 1/5
Like you actually published this for people to use?
Won’t open anymore 3/5
Worked great for a week and then I tried opening again and it just loads up and crashes and I have to uninstall and reinstall to get it working again
Can’t login to online account 1/5
Trying to make a shopping list for a trip in a couple weeks - and can’t login to my account using the app. Either get “Ooops something went wrong” or says I have an invalid login.
Yet - login to the web just fine using same credentials.
You guys really need to fix the login I have perfectly fine login on my laptop, desktop and my android devices but when I tried to login on iPad, it said wrong password and such and its consistently showing that the password has fail I tried to reset and once again it failed.
Unable to login 1/5
I have had to reset my password multiple times today. I can logon to the website, no issues. Using the EXACT SAME PASSWORD the app will not accept my credentials.....broke.....busted.....fix it!
Amazing app! 5/5
This app is the best for shopping and making plans for my next trip to IKEA. Always will love this app!
Disappointing App 1/5
I’ve had this app a couple of times now (pretty sure I deleted bc of this same issue last time). It works fine at first but after about a week, I went to browse my shopping list and the app had logged me out. Fine. No big deal, just log back in, right? Wrong! It kept saying my password was wrong. I kept retrying until I got locked out and was forced to reset on the website. Go through that process only to go back to the app and log in only to be told my password is wrong! Do yourself a favor and just add the website to your home page as a link (you can do this is Safari on iPhone, not sure about Androids).
It could be the best app!! 1/5
I have been browsing for items and pressing the “add to list” button for days only to realize the list had been emptied! It might be linked to the a “low in stock” notification because it happened in the same time (twice 😰) but i was going to shop for these online anyway! The work of days has been cancelled out. Ikea has great value for money and design, an app like this is not coherent with their forward thinking brand! It could be sooo much better with little effort!
Did you here something about iPhone X?! 1/5
Don’t update! 1/5
Went to open the app and was told it needed to be updated in the next few days... it was still working until I did the update, now it won’t even open.
Totally messed up my shopping trip 1/5
I added a bunch of items to my list (while properly logged in to my account) but when I got to the store, all those items disappeared from my list! I had gotten multiple server issue notifications when I was adding the items (actually I get that notification every time I add something to my list) but I didn’t think it would erase the whole thing. While I was in the store I could add items to my list and they stayed, but I lost a bunch of product info so I wound up not buying everything I needed. Really annoying. It’s a shame cause I actually like ikea’s products a lot. It just made my shopping experience completely irritating.
Useless App 1/5
I love Ikea, I love the idea of this app. Unfortunately, none of the features work. The search algorithm seems to only use one word, and makes it impossible to navigate. My shopping list has been unable to update for months. Oh too of that, it doesn’t even log you in to Ikea WiFi in the store, so if you want to try and use it anyway, you have to literally type in your super long Ikea family # as a password. Just use the mobile site.
Getting better but... 3/5
Still slow, and sync with my shopping list on the website is buggy at best.
Also, why is there no option to add my IKEA Family card to Apple Wallet? It seems like this should be a no-brainer.
EDIT: you can now add the card to Passbook from the website, so hopefully this functionality will soon come to the app.
Antihelpful app 1/5
Every time I open the app it has me log-in. Then it tells me my password is “temporary” and that I would have to change it. I have had to change my “temporary” password 2 times this month. In fact, the website will not let me change it anymore because I have changed it too many times now. This app has literally ruined my Ikea login and password.
Search engine is broken 1/5
Searched for “lighting” and got storage systems. For an app that relies on a younger demographic, you’d think they would have a better app.
Language options 3/5
English is an option if you pick certain countries but not others. Why? I live in Russia but I want the app in English. Are my expectations too high?
App keeps deleting shopping list. 🤦🏻♀️ 1/5
There is absolutely no point in using this app as it stands right now. IKEA must’ve not paid their app developers, because it seems that someone has driven the utility of this app straight into the ground, leaving it for dead. Or maybe I’m just Bill Murray, and this is my ‘Groundhog Day’. Allow me to explain...
A couple of weeks back, just as I was getting ready to visit the IKEA that just opened nearby, their app randomly chose to delete the entire, massive shopping list I had been putting together over the last month or so. Uh, what the?! Now I’m angry AF because I gotta cancel my IKEA day. So I start combing through the catalog to compile that list again, since it’s still somewhat fresh on my mind. GASP! NOPE. NOPE NOPE. Their useless app deleted my list again. Then again. Then yet again again.
Obviously I had to give up on my IKEA day. At least for now. I need some time to regain sanity and feel less bitter towards the yellow and blue giant. But next time I make an IKEA shopping list, it’ll definitely be via website and printing it out BY HAND.
Don’t trust this app. Save yourself a headache.
Login issues 3/5
I cannot login to my account. The app keeps saying incorrect email\password but the information is correct.
No longer works 1/5
When I updated my ap it stopped working and I lost my lists. I love the store but I need to find out if the things I want are available before traveling to Canton
Immediately crashes upon open 1/5
Deleted everything thing in my list 3/5
By Epic Pineapple
This app was amazing for the past few months but for some odd reason today it decided to remove all the items in my list. I tried to add items to it and poof it’s gone again. If this can be fixed, I’ll change my rating cause I do love ikea and it’s a great app to help find the items you want in the store without trying to find help to find it.
There’s A Bug(?) 1/5
I signed up on the IOS IKEA app & installed catalog app at the same time. When shopping on the IKEA app I was informed that more options would be available online. I was sent to new front page of different app?? Tried to sign in, no luck.
Went back & signed out
Again password wrong??
Please fix, very annoying
LOADING PROBLEM!! 2/5
By Casey Bortz
Ok so... almost everything I want to buy this comes up, “NO PRODUCT FOUND, PLEASE TRY AGAIN LATER!!” And that is ridiculous!! I went to, “Small Storage,” and then, “Wall Storage,” and that came up... I want to buy a case/storage cabinet sort of thing for my wall, and I can’t!! Please fix that and I will put down a better rating...🤨🤨
Doesn’t work 1/5
I’d give it a zero if I could. Down loaded the app but all I get is the Ikea logo. App won’t open
Fix the Bugs! 1/5
Won’t take my login password, I try to send a request to reset witha forgotten password but never get an email back, I put it that bizarre string of letters but it always comes back as something went wrong.
Closes on me and doesn’t recognize my family membership number. Waste of my time. Typical of Ikea
waste of time 1/5
I literally added everything I planned to buy to my list. Woke up the next morning ready to go shop. My list was empty! It keeps saying server error. (deletes app)