So frustrating 1/5
Pages won’t load, certain buttons like “discover more >” don’t actually link to anything, back button doesn’t work on some pages, and most things I want aren’t available online anyway as it turns out. Downloaded and then deleted in the course of a half hour.
Something is wrong with choosing a store 1/5
I've used this app in the past and it has been very convenient. However, yesterday I was in the Montreal Ikea and when I opened it, it had Ottawa set as the store. When I went to change the store it only listed about 5 stores in the whole country and searching for Montreal brought up nothing. I deleted and reinstalled, and was finally able to select Montreal in the startup screen (although it first suggested another store even though I was inside the Montreal one!) Now I'm back home and the problem has reoccurred, it set the store to Boucherville even though Montreal is closer, and Montreal is not on the list when I try to change stores. This time deleting and reinstalling didn't work. Please fix!
Food at Restaurant 1/5
Visited the store on November 15,2017
The cold food display had to be the worse I have seen in any Foodservice Establishment.
There were only 3 Salads on display which looked like they were prepared days in advance,flat and wilted!
1 Cold Chicken plate with molded baby carrots and molded Strawberries.
2 sandwiches partly wrapped in white paper,old looking.
That was it for the cold food selection ,sad!
Hot food looked over cooked and dry.
We left and went to eat at a local Restaurant.
Also extremely disappointed at the grocery selection.
No frozen SalmonFilets,no graved LAX,no Dill Sauce,no Dill mustard.
Lots of bare shelves!
The entire Food Department was in poor shape.
This was not the first time either.
Hopefully Senior Management will make necessary changes.
This is the worse IKEA store I have visited,poor show for Memphis.
How to scan using ikea app??? 5/5
Ikea app on my phone doesn't appear scanning icon, but on the other phone scanning icon is visible and able to scan. How do you appear scanning icon. Note: both phone is iphone 7 plus, and running same ios , same app version.
Perfect app! 5/5
The store app allows you to fill a cart at home & it will categorize items in to departments, as well as give exact location in self serve. It will also tell you if stock is low our out of stock. Also, back in stock date shows sometimes & that date continues to update. However, the app is at times incorrect; explained as inventory, delivery or supplier issues. You can also change stores if you're traveling & be informed of another locations stock. When you open the app, a scanning feature is available to scan their bar code or 8 digit number. It's best to be armed with the name or number of an item but there are lots of categories to choose from.
It isn’t optimized for iPhone X and has strange empty space on the top and bottom IN ADDITION to the black bars that the iPhone automatically makes.... really weird.
App seems to freeze when using the back arrow after drilling down on a product. Close and reopen, close and reopen, close and reopen . . . Just use website.
Fantastic App 5/5
By 165 793 996
Great app, easy to access the entire selection. Very well optimized.
Fix the back arrow button! 2/5
Fix the back arrow button!
Terrible app 1/5
Forms which don’t work (they just have inscrutable, non-human-readable error messages), password reset doesn’t work, can’t even get to check out. Really shoddy app.
Very frustration to see shopping list disappear 1/5
Shopping list does not sync with website (under same account of course) so its very frustrating to have to get a print or pdf to the store when the main purpose of the app is to have the list on the phone
Not well designed, breaks often 2/5
This app needs serious improvements, both in design and functionality. The connection to server fails often. Finding a product can me made even easier by keyword search.
Login ? 2/5
The app won’t let me log into my account . I can sign in easily online . Even though my Card is saved on the app, I still can’t login. Says username/ password is incorrect . Please fix this !
Incorrect info 1/5
The app says that in my country we don’t have a ikea and we have 2 one in santo domingo and the other one in PuntaCana
Two-stars for its speed. 2/5
This app does what you would expect from an official IKEA app: it enables you to look through the IKEA online catalog and add products to a list to purchase later at your local IKEA store; however, the app is too slow. It barely functions. Filtering selections takes minutes to load results. Unfortunately, no one really has time for this; this is a digital world where people need results and fast.
Server is not responding 1/5
Server is not responding... twice this week.
Not Updated 1/5
Right off the bat, it’s impossible to set my local store as my store (just because it opened fairly recently), and it’s impossible to log in, presumably because I just updated my password and it isn’t accessing that change. If it can’t keep up with changes, it is not a usable app.
Love/Hate Relationship with this app 3/5
Love having easy access to the site/catalog of products.
Glad you can now switch between shopping lists but wish it was easier.
Also wish it was easier to transfer products between lists (move one saved product on one list to another list).
Hate Hate Hate that I’m constantly having to re login and that it doesn’t always accept my login info.
Annoyed that the back arrow isn’t working in newest update.
Annoyed that the app and website aren’t always current for the store’s inventory (you get to the store and the product is suddenly out of stock and the woman at the desk says to call ahead...🙄. What’s the point of even showing the inventory then?!)
Wish they would implement the “pick up in store” option like Target.
Wish the search on the app was intuitive like the website.
Non-functional App 1/5
When I first used the app a few months ago I was in the store and it was a tiny bit glitchy, but it was fine. Recently I revamped my lists so I thought I’d check them out in the app. The lists I’ve deleted are still in the app, and the new ones I’ve created are not there. No link between what I do on the site and what happens in the app. It also seems like almost every time I tap on something I get a server error message. I’m deleting it because the only thing it’s good for is taking up space on my phone.
Apple Wallet 2/5
It’s time to support Apple Wallet for the loyalty card. It’s 2017 and this support should be available.
Love the Shopping List Feature 5/5
Great app, super simple to search the options, add to your shopping list, and then find in store.
Love the store, hate the app 1/5
The error sign keeps popping up
It would be great if... 3/5
This app does the basics. It’s good to have the shopping list right there when you walk into the store, however it would be awesome if you could add to the list right in the store by taking a picture of the tag or at least typing in the code directly instead of having to search the app for the item that you have right in front of you. A lot of times I go with a list of items that I’d like to see but then I come upon something better.
Best app 5/5
It’s like you’re at ikea even when you’re not at ikea amazing
Needs work 2/5
Would like to know why I can't log in with my Ikea family credentials. Had to make a new login for the app. Then it doesn't even auto load my card number.
The worst app I have ever encountered. I used their in house design services. When I got home I tried to follow their instructions to get into the file and there is absolutely nowhere to log in to the file...no link to their design planning site. I can log in as a family member but no direction then to where design services is. Very frustrating.
Server isn't working 1/5
I tried to sign up and it kept saying the server was not working and to try again later.
Lists are a problem 2/5
Love having multiple lists, hate I can't change names can't add new lists what's the freaking point of multiple lists?? Please update and fix these issues and others.
By Leon Kyle
App barely works. Only useful for the wifi in store and the discount of being an ikea family member( of which I am very grateful to be) outside of that forget about it.
Can't simply change the store 1/5
The UX and UI is horrible. It's really hard to change the store location. More often than not, it just can't detect the nearest store.
IKEA website is 100x faster 1/5
This app is garbage, 90% of the time it doesn't work and when it does it takes forever to load. Skip the download and go to IKEA.com
little product and not user friendly 1/5
Very little product and not user friendly. Step it up IKEA and invest in your app. I'd give zero stars if I could.
Only Works Occasionally, Shopping List Disappears 1/5
I love IKEA. I wish they'd get it together with this app. It's pretty awful. Half the time I can't access my shopping list due to a server error. And now?! My huge shopping list I've been creating over the last few weeks has somehow been deleted-- all is lost. So frustrating. What makes it even worse is that it doesn't seem to sync with my account on the website. I honestly don't see a point in this app, other than it's better viewability compared to the mobile website. Think twice before investing your time in this app.
Server Not Responding 2/5
I downloaded this app so I would have the IKEA family card handy for scanning and to keep track of my shopping list. While those features have worked, nothing else on the app seems to load. When I click on an item to view, the app just sits on a blank screen or I get a "server not responding" error message. Not sure how you're supposed to use the app (add to your shopping list, etc.) if nothing will load.
Pretty Worthless as a shopper's aid 2/5
No ability to quickly scan codes while shopping? Not sure exactly what the value of the app is as an in-store companion, as advertised heavily in store...?
Needs more functionality 3/5
The app needs to be more practical and has a wider range of functionality like ordering from the app. The app is a good first step but needs a lot more work.
Not up to date 3/5
The app isn't showing my nearby store (Harbin, China). It's been open almost 2 months. Please update so I can use the app!
Does'nt start 1/5
Cannot log in, not worth downloading👎🏻
Doesn't work 1/5
The app does not work well at all; it just sits and spins....
What IKEA needs to do is come up with an app strictly to help people shop or organize their shopping in store.
Allow shoppers to scan the tags that they want and then print out or review a pick up list "by aisle and bin number".... done.
Not a catalog 1/5
This app is not useful unless you have a store nearby. There is no way to see what is available online. You have to pick a store and are only shown what is available in that location. No way to skip this feature.
Dobro zamisljeno i nista vise 2/5
Aplikacija je ok zamisljena, ali nikad nije u kontaktu sa serverom. Sta god hoces da ubacis u listu zelja ne funkcionise. Tako da nema neku posebnu svrhu u odnosu na sajt...
Highly upset!!!! 1/5
Not sure what it is, but the app won't even let me sign into my account. I think it needs a new update or something because when I go on the website I'm able to sign in without a problem, the app just makes it a problem! Please fix this!
I tried several times to register a card in this system to make an order. It just leads me around in circles. I'm giving up on these purchases. I'll go to Amazon where they know how to code.
Use web browser 1/5
Great, and app to forward you to IKEA's website!
Thank you, it was to hard to use the web browser!
Horrible app 1/5
By Disappointed Legionnaire
Went to login after having used it for awhile and it said my password was temporary. Next time it said I had too many bad login attempts and locked the account. Deleted the app and will only use the webpage on the internet instead.
Deleted app. Can never sign in and locks me out.
Bring back the in-app scanner! 3/5
Removed a star because I can no longer scan tags in the store to add to my shopping list in-app. That was one of the best features.
I updated the app and now it's unusable. I cannot open it whether on wifi or lte. What a waste of an update.
Doesn't work 1/5
By Elle Martin
You have to log in to use this app. I have an account however it won't let me log in. It keeps on saying my password is temporary. Same thing with their website. Complexly worthless, cannot use at all.