Won’t work 1/5
App won’t let me register. Will not accept U.S phone number
Too good to be true..... well, it’s not true, that’s why. 1/5
The headline says fly charter for commercial prices. Sure, after you pay an annual fee of $15,000. If I had $15,000 to spend on a membership fee I’d just fly charter by myself. You know how many commercial flights $15,000 buys you??? This is a huge bait and switch.
You sign up for telemarketing, illegal telemarketing 1/5
Interesting concept and I was considering looking into it; however, you have to enter a cell phone number to sign up. One of their clowns then proceeded to call me at 6:43 am PST. They don’t ask for a zip code so the fool decided since I had a Pennsylvania zip code he was cool to call.......... so they’re a tech company that don’t understand cells phones can be used nationwide. Now I gotta report a company to the FCC because they’re idiots ugh.
Can’t see anything 1/5
Email bait. Won’t allow to see anything prior to giving my credit card info. Don’t trust at all
Cannot register 1/5
App will not allow me to click “next” after I register
Would be great if you had wheelchair accessible planes...
Just a thought
Can’t enter the App 1/5
Downloaded the app and went through the registration process. It was supposed to send me an authorization code so I could log in. After 5 tries I never got the code. I’ll delete the app.
Money Saver! 5/5
They sold back two seats on my first charter that earned me over $5,000 in credit. The people who flew with us were great and we exchanged contact info. Great service so far.
Paid reviews 1/5
Lots of fake reviews
Love it 5/5
By Joby Weeks
Jetsmarter is great
DO NOT DOWNLOAD “Spam” 1/5
By Jack Jeffery
This is by far the biggest mistake I’ve made in downloading an app! These people call me and email me all day long. I’ve asked multiple times to be removed and deleted the app 30 mins after I downloaded it. Don’t waste your time being spammed.
Time saver on short distance flights 2/5
Jet Smarter is definitely for those who do not have to look at discretionary spending. Except in some rare instances, flying commercial is still more cost-efficient. However, easy booking via app, small airports, simple security and quick boarding make it extremely time-saving (if your destination is close to one of these small airports).
Why only two stars?
- Misrepresentation in their webpage: Contrary to what they show in the webpage, there is no free member shuttle between Islip (ISP) and Boston-Bedford (BED), which was the main connection I need and why I joined.
- Uber-like price gauging: A "peak travel surcharge" during Thanksgiving weekend was small enough to have no real financial impact on clients, or the company, but was high enough to piss off customers.
Called me repeatedly after I signed up 1/5
By Rif Raf
Neat app and concept, but they called me 4 times over the two days after I signed up. Didn't leave a message when I initially ignored, just called again. And again. And again.
Edit in response to developer: I find it very hard to believe that most users find phone spam helpful. The fact that they don't leave messages explaining who's calling and why indicates to me that they're just trying to get you on the phone to make their pitch.
$15,000 yearly membership required. 2/5
I downloaded and signed up, be aware it costs $15,000 a year for membership plus $2,500 for initiation. The concept is great but would of appreciated them being up front about costs.
$17,000 annual membership required 3/5
The app looks nice, but to actually book a flight, you have to pay for a $17,000 annual membership.
This just doesn't fit my lifestyle, but I'm sure it'd be great for those making the big bucks and wanting/needing to fly everywhere without the hassle of the major airlines.
Registration - Broken 1/5
By NewsBeat Social
Went to register, entered my email, password and cell number. When I hit “next” the button is dead and did not advance me to the next step. Broken.
Great Service 5/5
I love traveling through jet smarter. Everything about it is A1.
Phone call spam 1/5
I signed up to see what this app was like, and received a call less than 6 hours later. It’s completely unprofessional to cold call potential customers- something I will never be now, as I value my privacy above all else.
Amazing if it fits your life! 5/5
The on ground and flight experience are remarkable. Flying private speaks for itself.
I feel very fortunate to have life where JS fits. I view JS like a very small airline. Others use it differently, but that is how I view it. A small, exclusive, prepaid airline. Limited flights, but since I control my own schedule it is fantastic.
If you have the money and scheduling flexibility, JS is terrific!
Life changing 5/5
Great app. Will change how you fly forever. Don't listen to the critics Jetsmarter is here to stay.
Wish I could see flights with out signing over all my info 1/5
Plus, all these reviews seem like they come from paid users or family members :(
Nothing like it 5/5
By Ant Cab
People can say all they want, this product is awesome and it will save you time and money once you are in the club.
Love the app!
Very satisfied with JetSmarter 5/5
By Mike ddddddddddddd
Can’t even create an account, after downloading app. 1/5
I downloaded the app on my iPhone, and tried to register for an account. After you put in your contact info into the app, to register, your sent a verification code, by text, to finish setting up the account. To type the verification code in, it brings up the keyboard, and it covers the screen. After you enter your code, there’s no way to “move” the keyboard, to see the screen for the code underneath, or to touch the verify button, to finish registering the account. This has happened twice. Developers: Please fix this bug, or no one will be able to use your app! Very disappointing!
JetSmarter is a brilliant way 5/5
Nothing else compares because there's nothing else quite like it! Exceptional service all around from the concierge team to the flight crew. The app's interface is simple yet effective, and I especially appreciate the notification system which instantly alerts me to new routes available on the network. I've never felt more at ease when traveling. Thank you JetSmarter!
First Class 5/5
Great app and service. Not a better app to charter flights and concierge services.
Great company unbelievable service truly an experience of a lifetime you'll never want to fly commercial again!!!
Private made easy 5/5
By Kiter NYC
5 star experience and great service, simply the best and amazing value.
I can't think of anything that's not awesome being a member of JetSmarter. It simply makes air travel relaxing right down to having your car running on the tarmac and ready to go. I save so much by being a member.
Fake reviews 1/5
These reviews are fake af
Very user friendly 5/5
Super easy to use! Very intuitive design
By Jj nyc beatz
I enjoy using JetSmarter. The service I have received is awesome. I actually didn't use the first month of membership because of skepticism but it proved to be a great way of traveling with ease
Jetsmarter is the absolute best!! 5/5
I love Jetsmarter!! Flying private is the only way to fly
Nice to fly private 5/5
Definitely an interesting way to move around the country
They have finally cracked the code on selling single seats on private jets ~ its awesome. Great experience. I have flown private for years where i am alone in the plane and this is just as good.
Love it 5/5
Best private flying experience! Hands down!!
I love JetSmarter! 5/5
By Jen B88
JetSmarter has changed my life. I've never flown private and I dreaded going on a commercial flight. JetSmarter gave me the ability to fly private at an affordable membership rate, and skip the TSA lines. Thank you JetSmarter!
The best in the biz! 5/5
This company really knows how to take care of there customers! And the value they provide is unbeatable! Thank you JetSmarter
Reliable, convenient, and timely services 4/5
Been a member for a couple of months now. Simply said, it's a reliable and convenient travel service for those regularly commuting between Riyadh and Jeddah in Saudi Arabia. However, at short notices, there doesn't seem to be enough seats, and those around ME should not expect any empty leg deals in the region as yet.
Looking forward to using it internationally soon.
Just renewed again! 5/5
I just began my third year of membership. The routes have increased and the planes have gotten bigger and better! I've met some great folks too...JetSmarter has successfully created a lifestyle. Good job! Look forward to continuing the ride!
Love JetSmarter 5/5
I love being a part of this service - best value for the money.
When customer service is matched with superior product and Technolgy 5/5
JetSmarter is making aviation affordable, available, and amenable to its incredible network. Their ability to adapt and redesign their offering is unmatched. They continue to meet the needs of their members and do so within a difficult business. Thank you Jetsmarter for delivering incredible service and unbound opportunities for your members.
A dishonest, non communicative organization 1/5
They utilize every way they can to monetize the daily uncertainty of private travelers. If you're in it for glitz and glam you can't normally afford; go for it. If you use it for business, get ready to cringe each time they tell you that they can't be responsible for those in other departments.
I've never been so sad to lose the 10% of upside there is to this company. Sadly, it's too good to be true.
Even sharing evidence of their problems doesn't earn acknowledgment. They're going to use even emergencies to monetize misfortune.
Always use it and love it 5/5
By Damian Otero Reggiori
I fly ATL - MIA almost every week back and forth. Love it
Convenient, luxurious, and unbeatable 5/5
Honestly, I love everything about the service... the company is offering way more than other private jet charter companies. I take advantage of the jetdeals whenever I can, and find so much value in being able to travel between NYC, Chicago, and LA.
I hope more cities are added soon because flying with them makes me never want to fly on a commercial airline again!
Shared charter changes the game 5/5
Created my first shared charter and immediately had three people purchase seats, ended up pay a fraction of what I would have for the flight. Met a good business connection as well.
It's great! 4/5
By Philip Vegas
It's amazing! The only complaint is the shuttle I always use gets booked early so I have to book it way in advance. No other complaints.
Poor member retention / CS 1/5
Constructive feedback has sometimes been viewed as threatening makes it hard to renew, it's a valuable service but when the terms and benefits change it requires communication. Would join again, but would need a CS overhaul.
Very good 4/5
Thanks for your help
The best 5/5
If you want to fly private for cheap!