Love this App 5/5
I love being able to add favorites in the App so it takes me one minute to submit my order for the family if there’s ever any changes, if not I hit repeat order it goes through and then my food is delivered in about 7 to 10 minutes!! It’s so very convenient!
Great app for lunch 5/5
I like using the favorites for reordering lunch with ease
No delivery tracking feature in 2018 1/5
The app does not offer any feature to tell you when your order is being delivered. It is 2018 there should be a view of exactly when and where the delivery is occurring similar to what Postmates uses. Calling my phone once and then leaving after 2 minutes is not a good delivery service.
Order history 5/5
Makes ordering my food a lot easier and it's nice since I can go back and see my previous orders if I feel like I'm forgetting something, even though I usually just order the same thing every time 😄. I like the convenience of being able to open the app and only have to click so many times before it's ordered and not have to worry about talking to someone.
iOS 9 support 1/5
Very disappointed the app doesn't work with iOS 9! 😡
Does what you'd expect 5/5
No issues here.
You’re not going to force me to use Apple Pay 3/5
Stellar app 5/5
So easy to use and saves info when you exit the screen, I wish every delivery restaurant had a similar app!
By Jamee M
App doesn't work. Says it needs to update to be able to use but no update available. So can't use it.
Great App, Slightly Buggy But Who Cares??? 5/5
For the life of me I can’t figure out how to remove something I either accidentally add to an order or add and then decide I don’t want, but who cares? App is simple and lightweight, it works, and I’m not one for brand loyalty to corporate overlords but I couldn’t care less how rich Jimmy and John are, this sandwich literally shows up on my doorstep in my unsafe neighborhood in 10 minutes flat every time. Big ups to JJs
Gets here while ya still got the munchies 4/5
Freaky fast... Really freaky...
Hard to navigate on iPhone 3/5
Somewhat Confusing when adding sandwich and trying to pay. Almost forces you to use Apple Pay.
You can no longer select no tomatoes or light on mayo on items that come on sub. This is a major downgrade.
Great app 5/5
I added the same address multiple times as I didn’t understand how to choose a previously saved address. But it’s good, food is good.
Heart You JJ 5/5
By Caffeine Junky
Love this app!!! I work retail and I constantly have to eat on the fly. Plus I only get 30 minute lunches. This app lets me order my food FAST, then I can ACTUALLY have a 30 min break! Plus they deliver, score!! As a side note, I have been selecting the more healthier options and have even lost several pounds. I really think it's from switching to Jimmy John's instead of drive thru "insert name here" places. ;-)
Infinite loop... 2/5
Must update/update/must update. Fix this...
Very convenient! 5/5
This app stored my cc info and work address. All I have to do is order what I want and put in the 3-digit cc number when I check out.
APPLE PAY 1/5
By Miraculous Molli
I DO NOT WANT TO USE APPLE PAY IM JUST TRYING TO BUY JIMMY JOHNS AND NOW I HAVE TO REGISTER MY CARD WITH APPLE PAY TO GET YOUR DELICIOUS SANDWICHES AND ITS 7PM AND THE ONLY WAY TO VERIFY MY CARD IS TO CALL MY BANK BUT GUESS WHAT!!!! MY BANK IS CLOSED SO NOW I CANT GET JIMMY JOHNS IM SO FRICKING MAD I JUST WANT YOUR DELICIOUS SANDWICHES BUT NOOOOOOOO I CANT BECAUSE ITS 7PM AND MY BANK IS CLOSED SO FRICKING THANKS JIMMY JOHNS FOR MAKING THIS SO DIFFICULT TO TRY TO BE YOUR CUSTOMER.
I’m sorry for yelling, just it’s been a long week and I’m just trying to treat myself and now I can’t and I’m just really upset because I really like you guys and I’ve never had this issue until now. I’m just really sad. Please make it so I don’t have to use Apple Pay to pay :((
Exceptional Service 5/5
We use the App several times a month to order from a JJ's one mile away. Our food is usually delivered with 15 after ordering on the App. The delivery drivers are always professional and kind.
Works great! 2/5
By Ghozt Owl
App is easy, no glitches, and works as it's supposed to. Only thing, all drink sizes are NOT listed on the app, and you can’t use Apple Pay.
4 stars to allow room to grow 4/5
Great app, fast ordering once you have your payments set up, and especially if you have your freaky fast order saved also. My sandwich(s) will be on their way by the time I finish this review!
Stuck in update/loading loop 1/5
This is not good. App did a loading/update when I tried to open. Then says update is required, but won’t recognize it needs an update in the apps store, just “open”.
Love the app 5/5
I love that lets me adjust how much of each item I want on my sub or to add or remove items. We use it all the time!
Update Hell 1/5
The app is pretty good overall, except that when you have multiple delivery addresses you can't see the details to them until you are ready to place your order.
Problems came with the update. It won't let me use the app until I update...which I've already done. So I'm stuck in a negative loop. Have rebooted, etc.
Love this App 5/5
Love this app especially because you can put in your favorites to make it easy to order later.
One of the best food apps 5/5
Other companies should look at how JJ’s does mobile food ordering apps. This app has always been reliable, it works, and is straight forward and easy to use. Good job JJ’s.
So easy to use this app. I usually order from work to be delivered. I barely need to be away from my work to use it
The best 5/5
I love the fact that you can put names your name on the sandwichs makes it easier to pass out to the office
Love the subs. Love the app. I have never had an issue with it at all.
Need Improvement 3/5
Took my money and order, then get a call restaurant is closed! Fix this!
I like the app 5/5
It's easy to use and has the features I like. It's way better and easier than other sandwich related apps of their competitors My only critique would be to add a note section in the ordering process for drinks with no ice.
New app version required...loaded but went right back to “new version required?” 1/5
Really? I wanted to order but cannot
By Daisy Reeser
I love the samiches. I love the price. I love delivery!!
Jimmy Johns is the G.O.A.T. 5/5
Jimmy and/or john, wherever you are you sneaky little bastard, you make the best sandwiches for a guy trying to get in a quick bite. Efficiency is at a maximum of when you get an Italian sub for 6$ dude. Cmon now I feel like I'm robbing you.
Thanks jimmy and/or john
App doesn’t work anymore 1/5
App tells me I have to update to a new version and when I click update, just takes me to App Store...where I already have the most recent version. Super annoying
Jimmy Johns #1 Sandwich Shop 5/5
By Jimmy buffett 369
Jimmy Johns is Awesome. They make a fantastic sandwich & their delivery game is on point. Subway needs to catch up.
App says it needs to update to work 1/5
Have the newest version. Checked app store for updates- none to be found. But can’t use the app until its “updated.” Guess I’ll find somewhere else to eat.
Won’t let me order!😡 1/5
When I open the app it keeps saying anew version is available and I need to update in order to place an order, but when I click update, it takes me to the App Store and that’s it!! It won’t update or let me order!!
Panera won’t do this crap. 😤
I love the app 5/5
Jimmy Johns is freaky fast like they say
Finally touch id!!! 5/5
By Stefen Kaur
No longer have to remember login credentials. Yes!
Freaky Fast confusion 3/5
Maybe it’s because I use Apple Pay instead of a debit/credit card but there is no way for me to create a freaky fast order. The app says it’s an option to select at checkout but it’s nowhere to be seen for me. The reason I want this is so I can order a sandwich ahead of time on my Apple Watch.
My fav college place 4/5
It's quick delivery and its perfect for college students or just night people in general. They should offer rewards like every 6th sub free cuz geez I order enough to rack up points but that's my only complaint
Great app 5/5
Quick and convenient. No issues. I like that I can use Apple Pay. I’m more likely to order food through an app rather than calling.
Finalizing your order is confusing 2/5
I ended up canceling my order. After clicking checkout and adding tip, you are left in nowhere land. Confusing
Perfect App! 5/5
This is one of my favorite food apps to order from on-the-go. It saves my orders, I’ve even left specific instructions to leave the food in the mailbox or porch without issues, AND they support Apple Pay which saved me time from digging out my wallet and adding a payment method. Great Job, Developers! 👍
Good food😝😝 5/5
2 Thumbs up!! 5/5
By Blue the unicorn
Love this app and how easy it is to use.
I like the jimmy johns 5/5
good work jim
Easy to use 5/5
Quick and easy to order for multiple people