Juno lied to Drivers about stock 1/5
Juno lawsuit in the works bait and switch
By Ms VZV
NEVER ANY PROBLEMS
Love Juno 4/5
Only 4 stars vs 5 because I don’t think any car service should allow their drivers to cancel when they are close by and already accepted the ride! Totally inconvenient and annoying!!!! Otherwise Juno is my go-to service over all the othera 👍🏼👍🏼🌟
BETTER THAN UBER !!! 5/5
Way better den uber !!!! Great customer service ! CHEAPER !
Just stay cheaper than everyone else n you will get all their customers to migrate
I LOVE JUNO 5/5
I always get nice Juno driver. Gold star🌟
The best ride app. 5/5
Better drivers who get a better deal.
Prices are almost the same or more then uber. GPS is horrible.
Awesome service. Very nice guy
Reliable Transportation 5/5
I've been using Juno for more than a year for trips within NYC and to JFK airport. Drivers have been very good to excellent and pricing is competitive. I recommend Juno to all my NYC friends.
Was expecting it to be much better 1/5
Tried for the first time last night.
First trip driver was talking, quietly, to someone for 90% of the trip. Don’t know about Juno, but that’s not legal for cabbies in New York City.
Second trip the driver got in an argument with a cabbie at the end of which, in his own accent, he yelled for the cabbie to “Go Back To Egypt!”
Not an impressive start especially as I waited 10 minutes for the second car while a plethora of empty cabs drove by.
The best service. Excellent drivers 5/5
I have never been disappointed with a Juno driver.
I don't use any other car service app. Anymore.
By j z zeng
The way he drive it’s totally safe. And car was very clean. And the driver was very friendly.
Nasty rude drivers 1/5
By coneyisland girl
Last driver was very rude and nasty!!!!!
Pay the drivers/save money 5/5
It’s cheaper than Uber and the drivers get paid better.
Great driver 5/5
By Crash Crash Crash!!!!
Love my driver he greeted me and was very nice when spoken to
Great guy 5/5
By Taps T
Talking to Jeff was the best part of my day...stay in your lane 😂
Ride in style 5/5
Great ride and I love all the amenities, water, starburst candy, chargers etc, also he is very hospitable
Love Juno 5/5
Love Juno my favorite ride app so far. Very easy to use.
Awful Experience 1/5
Takes forever to be connected with a driver and then they never show up.
Thank you 5/5
Well that was disappointing 2/5
Juno isn’t available in my area yet. Was looking forward to using a responsible alternative to Lyft and Uber. I’m in Fresno, Ca. Guess I’ll just stick with them for now 😒
I must say, my Juno rides come faster than my Uber’s, and they are much more affordable on my college budget! All of my drivers are pleasant and the surprise lux SUV upgrades are so nice! After a long day at school or work sometimes you just don’t feel like hopping on the never ending subway or bus. This has definitely become my go to in the city, and I hope for them to expand so my family members across the east coast can continue to make the switch!
Every time that I used Juno I had to wait the triple time that they put like waiting time. Last time I wait 30 minutes, i had to cancel it, took an uber instead and I lost an appointment, but the worst thing, is that they charged me 5$ for cancel, really? What kind of service is this, that it's not only wrong but ILLEGAL! No MORE JUNO ON MY PHONE
Charged wrong 1/5
I was charged more than it quoted
Great courteous service
driver picked somebody else up 1/5
my first ride on juno did not work. the driver texted i am here and i texted so am i where are you? and he said he made a mistake and picked someone else up. there was a charge of $4.20 on the app and the only way i could requestvanither pickup was to say ok
Quick. Efficient! Nice to chat with!
Theo is great! 5/5
Theo was a great driver. His car is kept clean and stocked with mints, water bottles and magazines. Even his trunk was neat and orderly so we could place our purchases there without worrying about it getting dirty if it fell over.
I can’t even make an account keep saying my email is taken how if I just made a new email? Like I tried to reset my password no email. Like I can’t even contact anybody about it. Like fix ya app 😒
Thank you excellent ride!
Wait times are usually at least twice, if not three times as long 1/5
By Ashbashxx 234567
This is an extremely unreliable service. When you first start the app, they’ll say the wait time will be 5 minutes, then you request a car and it’s 14 minutes away. Then I cancel and try to rerequest and I get denied. Be honest and upfront about wait times! This is ridiculous and not worth the money.
Update in response to developer’s response:
Well that makes zero sense. Why would I care that drivers are 5 minutes away if they’re not available to pick me up? It would make sense for you to change this feature to show how far away the nearest available driver is, like Uber does.
Good but had issues 4/5
Great! However, they really need to fix the GPS on this app, the drivers seem to have a problem getting to your exact location, I’ve had to just cancel and walk too many times.
Great service 5/5
Juno best 5/5
By mohammad B Sahin
Juno is the first apps who save Newyorker from other apps and also driver.Your driver also Best.Best luck Juno
So Far service is been great drivers are polite and show up on time .
Great Services 5/5
I had a great experience with Juno!!!
My N1 car service!!!
Nice car and driver 5/5
By Tried to make it work.
Appreciated the trip!
By Abigail W Smith
I have requested it and it says 2 mins and then it comes 10 mins later, which has almost made me late for work.
Also always trouble connecting with the app
And the fact that you can’t book a ride in advance is such a pain.
Won’t continue use.
Best Taxi App 5/5
Much better than the others
Thanks for pickup us
Launching in So Cal? 1/5
Was hoping you were avail in Southern California but I guess not
Excellent service. 5/5
Pleasant driver and very good service.
Juno is great! 4/5
Great app, only critique is not having an ETA.
By best fanf fan game
Best car service by far !
First time 5/5
Tried Juno for the first time while we were in the city and will definitely use again!
Cheap for riders. Good for drivers 5/5
Compared with Lyft or Uber, have always found Juno’s fare the lowest.
My ride 5/5
By Shawn Black one
Excellent customer service
Thumbs up for Juno 5/5
Juno appears to be all of the better aspects of Uber and Lyft. Consistently well kept cars, well versed and considerate drivers. Whenever I have the choice of digital car services I choose Juno.
Juno beats Uber 👐🏾👎🏾 5/5
Great service, great price!