Fantastic app for the whole family 5/5
I love how many options the app has. It's nice to be able to take my children's temperature, put in symptoms and medication all at the same time so I don't have to remember. It will also remind you to give medication.
Pointless and awful 1/5
Needlessly complicated, useless waste of time and effort. I have a I Phone 6, and after repeatedly trying to set it up and being unsuccessful I checked reviews, to find that many people with the same phone as me are having problems. Waste of time and money. Ridiculous.
Love it but not for iPhone 7 3/5
Please update to make it compatible with iPhone 7 Plus!
I love the thermometer and the app is great for keeping track of temps, even for multiple family members.
Unfortunately now that I've upgraded my phone the thermometer and app are useless. Hoping for an update very soon as I'd love to continue using it!!
PLEASE FIX 1/5
Either the latest update messed things up or my new iPhone 7 isn't compatible. Either way it isn't recognizing that the stick is plugged in. I have a sick kid and I sure could use a functioning thermometer.
Worked fine now isn't syncing. 2/5
This worked fine this morning but now isn't reading/syncing only saying to plug in thermometer (stick version) when it's already plugged in. I love this thermometer just need it to work.
If it worked... 1/5
I got this when I had an iPhone 6. I really like it. I like that I can track the temperature and symptoms. However, I now have an iPhone 7 plus, which makes this obsolete as it doesn't recognize it being plugged into the lightning charger via the aux adapter. I had to dig out my old phone and wait for it to charge just to use it. Good thing I still had it. This needs to be fixed asap.
Stopped working 1/5
By Beit Ariella
My iPhone update the app automatically and the app and thermometer no longer communicate.
Works like a charm 5/5
Really like the med reminder feature.
This app does not store data 1/5
After restoring system from a backup, nothing was left there. Unbelievable.
Not working 1/5
By Seth Mimik
This worked the first time I set it up, but the very next day the app couldn't recognize the thermometer. Deleting and reinstalling the app did not help.
Months later, I decided to give it another shot. Installed it again, and it worked just fine for a day before having the exact same problem as before.
Now that the latest iPhones don't even have headphone jacks, I doubt this app will get any further support. Oh well.
Still waiting ... 1/5
Loved it when i had an iPhone 6 but haven't used it since upgrading to the 7. Super disappointed!!
Total Fail 1/5
Couldn't even complete the app setup -- wouldn't connect to thermometer in any configuration. Seems like a nice idea though.
I received this thermometer free from work; total waste of time. I have to set it up each and every time I want to use it, even though the app just says once. I also tried to take my husbands temperature, and said it was to hot to remove and let it sit. Took his temperature with a regular thermometer, he had a low 99.5 fever. Don't know what the point of it is, if it won't take a temperature when they have a fever. Total trash!
Update messed it up 1/5
By Tried to use this
It was working well before the update-- granted I had to plug and unplug the thermometer a bunch. But now, after the update, the thermometer won't work at all. The app gets caught in a loop and asks me if I'm using my Kinsa thermometer. When I say yes, it asks me what symptom I'm entering. When I type temperature it goes back to asking me if I'm using the kinsa thermometer- then what symptom I'm entering, then if I'm using my kinsa thermometer, then what symptom I'm entering ... on and on. This shouldn't be this hard. There is room for someone else to execute this type of app properly. Kinsa has failed at that!!
Great app & wonderful thermometer 5/5
I love the kinsa thermometer. It works very well and the bubble popping game keeps my children distracted. Great app.
Thermometer disconnects everyday 1/5
By I need to tell you...
Such a good starter idea. But the fact that you have to reconnect the thermometer every time you use makes no sense.
Promo fail. Marketing suicide. 1/5
I signed up with the promise of getting a free temperature scanner through our kids' school to try. Nothing ever showed up. Waste of time. Our school was duped. Shameful.
No longer working. 1/5
By House of Calm
The app will no longer recognize my smart stick.
Not accessible. 1/5
Does not meet Apple guidelines for accessibility. Asked about that glaring fault - Kinsa replied that they had 'no plans' to make their app accessible.
Total fail - deleted app
Love this! 5/5
Thank you for updating the app for the iphone7! I love this thermometer!
Not working anymore since the update. 1/5
Not working anymore since the update. Followed all help instructions but still won't work,
Not working anymore 1/5
By LolaDeb L.
Used once today then went to use it again and nothing... the Temperature screen says, "Plug in your thermometer. The extension cord is optional for temperature taking." Never changes after plugging in thermometer or extension cord w/thermometer attached!
Won't let me take temperature 1/5
Keeps saying too warm when trying to take temperature.
Kinsa App 1/5
The current update (today) won't let my thermometer measure. It's stuck on the message the temperature is to warm on the device.
Finally can work for iphone 7. But inaccurate. 1/5
Unable to set up it.
Does not work with my iPhone 6 Plus 1/5
By Rich in Indiana
Does not work with my iPhone 6 Plus. Very disappointed.
Great concept 3/5
Great concept for a cool gadget. Ear thermometer only worked for a few months, then stopped connecting. The stick thermometer no longer works with the iPhone 7, even with the adapter.
It works... 3/5
but I have to close the app from the task manager and re-launch it every time I want to take my temperature -what a pain.
That being said, I purchased the thermometer back when the iPhone had an actual headphone jack so I guess I will be pleased it works at all. The setup on the iPhone 7 went well -no complaints there. The app does seem to be geared towards "Kid Friendly" what with the animations and Sesame Street themes. I could do without all that but I understand that anything that helps a sick kid sit still long enough to take their temperature is a good thing.
Loved the concept, but actually using it is a pain. Takes too long to read temp, and if I go a long time between uses, it makes me "setup" the thermometer all over again. Not convenient at all, if anything it's more of a hassle. Will be replacing with something else
Very minimal app 3/5
It takes my temperature just fine. My problems with the app are:
- It doesn't offer a way to share data across devices.
- It doesn't provide a simple, compact list of temperature data, just the timeline that spreads data out so far that it is unusable.
Doesn't work with iPhone 7 1/5
The package says it works with all iPhones generation 4 and higher. However, troubleshooting on the app confirms that it doesn't work with 7. It requires a headphone jack. The audio jack to lightening adapter does not help. User can still track temperature manually in the app, but the thermometer is useless without the ability to plug it in to a phone. There is no temperature display on the thermometer.
Terrible UX 1/5
App blares audio durning setup even when in silent mode. It also continues to turn volume back up after you turned it way down.
Update ruined everything 1/5
My review is basically the exact same as MySixCents' review. Updated the app and am now experiencing the same problems in every way. Thanks for screwing things up, guys, and (don't) keep up the (not) good work!
New update v5.3.0 1/5
After updating to this 5.3.0 version, my Stick Thermometer stopped working. It seems that when I plug the Stick in, I feel a vibration, but it continues to display a message the it needs to be plugged in. But it is plugged in. After a minute or two, a message appears that the "Device not recognized". I uninstalled the app, shut down the iPhone. After restarting the phone, I reinstalled the app, and same results. I tried the stick on someone else's iPhone with an older version of the app, and the stick works. Went back to my phone, same conditions of "Device not recognized".
I wish I could revert back to am older version of the app.
No longer works! 1/5
I LOVED this thermometer. I used it to track illness and our doctor loved me being able to tell her exactly when my kids had fevers.
But, it does not work with the iPhone 7 and new releases have been made since the iPhone 7 came out which leads me to believe the developers no longer are supporting this tool. I am very disappointed.
Love This App!! 5/5
I love this app! It's very conscientious to use- my kids love it! The only thing I wish it had, was a tab to track medication that was given- other than that, it has everything you would want to write down when your kid is sick! I love that you can set up different profiles for each child. Also, you are able to send the data to an email or by text message! I would highly recommend this product!
Really loved this app 3/5
Until i upgraded to an iPhone 7! Please update to work with it! I have several profiles for my children but it's now useless on my iPhone 7 plus because it doesn't have a ear phone plug it's only the lightning jack.
Love tech! 5/5
By Momma and Papas
Our kids love it. Even the 17 mon old will stay still and her temp.
(Needs to work on accuracy of temp) overall. Great. Work!
Now it does what it should 5/5
By Little Lar
The latest update works so much better than any of the previous iterations I used. It is fast, accurate, syncs well with the Healt App. Good job!
Amazing product and app 5/5
Amazing product! Kinsa smart stick works seemlessly with compatible smartphones and links to apples HealthKit to keep everything in one place. Even better company with amazing customer service!
Highly inaccurate thermometer that becomes the biggest bulkiest thermometer when plugged into. A phone also takes long to get temp when you do get it you can guarantee that it will be wrong
Alas, they can't keep up! 1/5
I thought this was a pretty good device with a good interface. I liked having historical temps and other info for my family of six. BUT, they can't keep up! They are a small shop I guess, and their device is not compatible with the iPhone 7 adapter, and they don't have the wherewithal to let their customers have any idea when or if they are going to get it together to make it compatible. So, I took a chance on Kinsa and wasted my money on some electronic solid waste. Thanks guys. The only response they have to this issue is complete avoidance - a note on their website about lack of iPhone 7 compatibility which says "uh ... duh ..." (I paraphrase). The current App Store page says the software is compatible with iPhone 4 and up but does not mention the iPhone 7 issue. AVOID KINSA!
Social tab is interesting 5/5
Issues resolved and the social tab info has helpful.
Used to love 3/5
Same thing is happening that a reviewer just wrote. This thermometer used to be the best and I would sell it's praise to everyone but the past month I've had to recalibrate every time I used it which was frustrating when my daughter was really sick and needed her temp taken. Now I've done 2 updates and it still keeps saying to put stick in her mouth when it already is! So can't take temperature at all today!
We did buy this April of 2010 so I want to know is it the app with the issues or the thermometer?!
Still not working 1/5
Continues to fail to register thermometer when plugged in
I have a kinsa smart stick and absolutely love it! Had a problem with the previous app. And the staff were very kind and had the app fixed and up and running quickly! I highly recommend this product and app. My daughter absolutely loves when the temperature is being taken and Elmo is talking to her and she can pop the bubbles to keep her distracted while it's doing its thing.
Good when it decides to work 2/5
I never write reviews, in fact this is my first review ever but right now I'm so frustrated. This Kinsa works great when it decides to work but 90% of the time it stays stuck on saying put the stick under the arm or under the tongue even though it's already there!! So there's no way to get past this. They said they fixed this problem but obviously it hasn't been fixed.
Used to be a good App 1/5
I used to love this app, then they updated it. Don't fix what's not broken!!!! Now it doesn't read temperatures & there are constant errors. Real nice when you have a sick baby!!!! I want my money back for this thing.
Doesn't work 1/5
The app functions unreliably - often "reading temperature" for minutes upon minutes. Additionally, the app has forgotten my thermometer 3 times this month, which forces me to set up my thermometer over and over. This is horribly annoying when I am trying to take my sick child's temperature. It's a great idea, but it does not work.
It used to be great 1/5
The new update is awful! The app will no longer register that you're trying to take a temperature.