No longer works 2/5
When the app worked, I liked it. But now that I need to use it because my baby has a fever, it won’t even open. Tried redownloading the app and it won’t even load on to my Phone.
Easy and convenient 5/5
I’ve been using this thermometer for a few months with no problems. Everything works as described. Great way to keep track of temps when you are sick.
Not working/returned 1/5
Waste of time
I love this app. We have never had a problem. It keeps data from several people. It has always been very accurate.
I Love this app 5/5
First of all I don’t know why the bad reviews! I love the app. From being able to go back and review previous temperatures or emailing the doctor the history of recorded temperatures blew my mind. At the moment I’m in the hospital with my daughter and was showing the doctor her history of temperatures they thought this was great and glad I had it. Setup was a breeze if for some reason it doesn’t recognize the thermostat press the Bluetooth a couple of times on the side of the device so it can communicate with the phone and it’s that’s easy. You have the ability to set different profiles for each family member in the house. Another plus if you were to give the device to a babysitter to check a temperature while at work when you come home you press the Bluetooth button a couple of times and it will have an alert of recorded temperatures and it will allow you to assign it to one profile.
Fantastic product! Recommend! 5/5
This app and thermometer is one of the best purchases I've made. I love how it tracks temps, symptoms and medications. Took it to my daughters well child visit and our pediatrician loved it. Highly recommend!
No temps on app 2/5
It says it is connected to my phone, but it will not send any of the temps to the app.
Not accurate. Useless 1/5
Not accurate. Can not be used.
Works great! 5/5
No issues with the temperature taking . This app and thermometer do exactly what they are supposed to do.
Not always reliable . 3/5
I’m not sure if thermometer Is accurate. Sometimes it’s been consistent. Other times it goes from one extreme to another.
I went from a 101 fever to 5 mins later 96.5. Also sometimes start up takes to long. Further the thermometer shouldn’t start when you breath on it.
Smart ear won't record temperatures 1/5
Recently purchased the smart ear and it won't record temperature at all
Doesn’t Work 1/5
We have had this for a year and it barely works. I am a tech guy so I understand how to fix things but I have tried every fix offered and it won’t recognize my device. When it works, it’s great but the last few updates makes it unusable. Maybe the next update will fix it. Right now I have to use a regular thermometer but if my kid is sick next month who knows if this will work. Got to hire better tech people at your company.
App won’t open 1/5
The app won’t open. It’s updated and the phone has been turned off and on but the app just won’t open. Useless if I can’t use app.
Update still doesn’t work 1/5
This thermometer is great I love it , but ever since they updated the app I still can’t connect to the app, pleas fix!
Temperatures Were Different Every Time!!! 1/5
Do not buy the device! This does not give accurate temperatures. Super bummed.
Great tool with a new baby! 4/5
We originally bought an ear thermometer for our newborn. But our pediatrician said it needed to be rectal of underarm. My husband picked up a Kinsa. It’s been awesome.
I love that everything is tracked in this app. It’s easy to use. The only thing I wish they’d change is the ability to add your own illnesses. My son has an ear infection and I can’t put that in the app.
Fun taking temperature 3/5
By R Lut
I like this app overall. The features are great. The bubble popping is a huge hit with my kids while they wait for their temperature.
Update: So we've had this thermometer for 7 months now and when it's working, it's great. When it's not, it's frustrating. I think it more of an app problem. The first problem was my phone wouldn't register when the thermometer was plugged in until I turned my phone off and on. That bug got fixed I guess bc it doesn't do that anymore. Now it doesn't show the temperature when the reading is done. I have to exit out of the app and the temperature is there on the temperature list with past readings. Although I don't think my thermometer is working this time as well. It says my son doesn't have a temp but when I use a normal thermometer he does. He also feels warm and is acting sick. So I'm trusting the regular thermometer now. It's a little frustrating.
What happened? 1/5
Edit: so annoyed still. It won’t log any temperatures if I can even get past the location services issue. This worked perfectly fine when I got the thermometer but now the app does nothing. Just buy a standard thermometer from Walgreens. Not worth the $$ anymore.
I got the new iPhone 8.. I’m sitting here so frustrated trying to connect this thermometer and it won’t leave the page that asks you to turn on location services. So frustrated that this is no longer working on my phone. Waste of product now. I can go back to using a standard thermometer that is way cheaper.
Basically a pack of Speedstick 1/5
Like Speedstick it should say on the package "Does Not Work". It gave me three wildly different temperature readings in the space of 30 seconds. I'm not sure which reading, if any, I can trust. Then the temperature reading doesn't show up in the app. What is the point? I remember it working before the "update". Does anyone have a suggestion on another thermometer that I can trust? I have the option of taking this one back still.
Much easier to set up than I expected 5/5
By TLC Believes
I got this on a free trial last year but I hadn't tried it yet. Last night after struggling to hold the traditional thermometer under a sleeping boys arm for 3 minutes I decided to try it. The set up was so easy and fast. It worked fine on my iPad . I also didn't know it had the extension cord which was helpful. I felt is was accurate as I got to test it at several different stages of a fever and against the old mercury thermometer. Much better than the last digital we bought for cheap at the big box store that was several degrees off. I like the feature that says what to do for treatment at different fever levels and different complaints. Also it was easy to turn off the location services if you don't want that. The only problem I can see right now is that the device will need to be charged. I will still want to keep a regular thermometer around for backup.
New update is awful 1/5
Loved this until it got updated, now it won't even give a temperature readout
Used to be my go to temp reader 1/5
I used to use this app as my go to for taking my kids temps. But ever since the latest update you seem to have an issue with it not displaying the temperature after it takes. I know I am not alone with this issue as I saw other reports of this issue and a developer comments that some phones causing this. Clearly this is not an issue with the phones but the app. So disappointing. Roll back or back out your change to solve the issue.
What happened? 1/5
This app used to work fine, but now it doesn't immediately give me the temperature after taking my oral temperature. I first have to close out the app and reopen it before it gives me a reading.
Won’t start up 1/5
I used to love this! Yet I got a newer phone & now it won’t work! It just keeps saying it’s starting up. I’ve tried everything but doesn’t work
Use to love 2/5
I absolutely use to love this tool. The new updates are awful and it glitches when I try taking temps with it. What is going on?!? I am also very frustrated because I deleted app and re got it thinking it might help. Don't know where the darn black start up tool is and I need it tonight because I have a sick kid. Beyond frustrated!!!
Glitchy and doesn't work anymore! 1/5
After new update my thermometer won't work- it acts like it's working but then it shuts out and won't even give me a result... very frustrating when you have a sick kid. Have restarted it over and over with same result. New app isn't an improvement at all.
It works then its updated and it doesn't 2/5
Love the idea behind this thermometer and I use it daily. But every so often its updated and suddenly it doesn't work anymore like now. Please fix the app yet again
Doesn't work anymore :( 1/5
I have no idea why but it stopped working and now says I need to turn the thermometer on and the take temperature icon is gone. I am just gonna have to throw it out. So disappointed
Every since the newest update my app crashes right before it's done taking my daughters temperature. I don't know what to do to fix it and customer service was NO HELP at all.
Super inconsistent 1/5
Update: still the worst device ever made. Never works.
Original review: Shows 90 degrees one time and 115 degrees the next! Not accurate at all!
I use to love it 1/5
I use to love this app with a passion and using it was complete easy & uncomplicated . They recently updated it and it’s horrible . I have two children with they made harder to switch back and forth from both profiles . So that’s a bust, second is now it glitches when taking a temp . I rely on the temp reading after my sons seizures. This product and app use to ease my mind , I still worry now . Looking into a different product as we speak , if they changed the app back to how it was & created a log in to store information I would continue to use them but they haven’t done so in the two years that I’ve used this product .
Works how I expected 5/5
By h greed
Works well for me. I hope the keep coming w/ products. I’m really interested in a way to check my blood pressure whenever I like. The stick works well on the 7+.
Had a problem but they blew me away with their fix 5/5
My kinsa ear stop pairing with my phone and tried everything I was frustrated to no end and end up writing a scathing review Next day there team reached out with a solution that fixed all my concerns Thank you for standing behind your product
Love this thermometer! Love this app! It is simple easy to use and inexpensive. Great product for a great price 👍
Fast and Easy! 5/5
Wow this gadget is cool. It took seconds to set up and a few more to read my temperature. Spot-on 98.6 degrees. The on-screen steps walked me through the process for taking my temperature - it could even detect when I had inserted it into my mouth. I Love this new thermometer.
Unable to calibrate 1/5
Dose not work with iPhone7 plus even with adapter :(
Love this app, but needs sharing 3/5
This app is almost perfect. The only thing I need is the ability to share my daughter's profile with my wife so we can each view and edit temperature readings, symptoms and medications. Is that on the road map?
Does not send data 5/5
I am changing my review from one star to five. I was frustrated with the thermometer with syncing issues. After post a review they immediately contacted my. Turns out that it was defective and they sent me a new one quickly. Seems to be working as expected.
Really appreciated the 5 star customer service.
Love this whole concept but.... 3/5
By Landenhunter's mom
I would love to rate this app as 5 star but there are some def needed improvements. Such as options for sickness and also for meds that your child may be taking. I know there could be such a vast amount of possibilities but just adding "other" as an option with a way to fill in what "other" is. Like a symptom my son has with his viral infection which is not an option I could choose is Hives. And I would have loved to been able to document a viral infection for diagnosis and a symptom of it was hives. Then he was put on a steroid and an antibiotic. That's were the option of "other" would come in handy to document for meds as well. We have made two trips to the dr in 4 days. I loved being able to show my son's Dr. his temp time stamps and some pics of his hives at certain times. So that's a plus! Please please make these improvements to make this whole app/thermometer a much better item!
Wish I could return 1/5
Piece of GARBAGE! Do not buy this. It worked the first time, and never worked again. I only get a message telling me to plug the thing in, and it is already plugged in. I have tried recalibration that doesn't work either. Huge SCAM. Stay away from this junk.
By Scott Shaun
Won't pair to iPhone 7 Plus.
The best thermometer I ever used it is very helpful and fast!
User twice so far 5/5
By OH badger
Set up was easy. Like audio plus text instructions. Used it twice and compared to my standard thermometer. They were the same. Used with iPhone 6.
Return your Kinsa and buy a regular ol' digital thermometer 1/5
After several attempts to calibrate I kept encountering the error message saying my thermometer could not be calibrated due to my L/R audio not being centered. I checked and re-checked that my settings were exactly what the Kinsa help menu suggested but I was still unable to calibrate. I reset the phone and the app but still nothing...which is exactly what you want to happen in the middle of the night when your kid is sick and you're just trying to get a temperature. Would have made this a 0 star review but apparently 1 is the lowest I can go.
Will not calibrate to IP7 plus 1/5
Will not calibrate to IP7 plus
F you Kinsa 1/5
3:30am my kid is sick and the thermometer won't connect to my phone. We had a better thermometer but it got medicine in the barrel and quit working.
Great tool! 5/5
A friend gave this to us ages ago and it lay forgotten in a drawer till I couldn't find our regular thermometer. It worked perfectly and set up was a breeze. The tracking feature will be super helpful at our dr appointment.
Health app syncing broken 1/5
By Little Lar
The latest update broke syncing with the health app (again). This on again/off again syncing is aggravating. Other than that the app woks ok, but since what I want is the syncing I will only give this app 1 star until they fix it.
Was 5 star before update! 1/5
Ever since the update it only shows one profile. Even when I hit the profile button at the bottom it only shows the one profile I had 4! Hopefully it gets fixed soon. I loved this app and was great for keeping track of my kids symptoms and temperatures.
Great app 5/5
Does what I need and has great support.