Fix the app 1/5
By Love it 07
Ever since you updated this app doesn’t work anymore please fix it
Reviews don’t expand 2/5
Individual reviews don’t expand. The app is mediocre at best.
One sentence review is all you get! 1/5
What’s the point in offering the ratings on a product if you can’t read the reviews. I click on a review and it only shows the first sentence of what someone has written. Can’t make a solid decision on a product if I’m unable to read the reviews. Need to fix this problem!
App doesn’t work anymore 1/5
This app used to be great. Now it doesn’t work. I keep getting an “unexpected error”.
Kohls cash and discounts not showing up in the app 1/5
My Kohls cash, Yes2you rewards, and discounts are not showing up in my wallet. Every time I open the app and click on wallet an error message pops up and says it is having trouble finding my profile. I thought this was just a problem the first day I went to it but it has been a couple of weeks now and I keep going back and it still says the same thing!! Very frustrating!!
Also, I keep myself logged in and every few weeks it will log me out and when I try to sign back in with my password, it tells me my password is wrong and I have to reset it!! I am so sick of having to reset my password ALL THE TIME!! Now the wallet isn’t working!! Ugh! I got a 40% mystery offer on Sunday and was going to buy some stuff online, but it wouldn’t even let me add it to my wallet! So I just said forget it and didn’t buy anything! Kohls is losing my business by not fixing this!
Update: I deleted the app and re-downloaded it and now my wallet is working fine. I had to agree to some new terms and conditions when I first logged in so maybe that is why it wasn’t working. If you are having the same problem as me, I suggest deleting the app and re-downloading it and see if that helps fix the problem.
Crash and inconsistent 1/5
Continues to freeze up. It is not my phone (brand new) it is not my internet ( I have TB of WiFi per month at lightning speed) also other apps DO NOT behave like this.
Fix the App 1/5
I loved the app for shopping but for this last month it’s been giving me an error message every time I use it. I can’t use my smartphones safari because it keeps automatically opening the kohls app. Please fix!
I do a lot of shopping on here for my family. The one problem I have is that for Nike Men’s clothes or Nike Michigan clothes they run out of size large way to quick and because of that it keeps me from spending more money here at Kohl’s. I hope they fix this problem or they can keep losing my business.
Always use the app to check reviews and now I can't read the whole review when I click on it.
Kohl's is the best! 2/5
Somehow, the app has gotten worse. In addition to everything I said below still being true, the newest version cuts off the reviews, and there is no way to see the entire thing. I rely heavily on the reviews to help me with my online shopping. And why is the font so small?!
I love Kohl's; it is my favorite store by far. What I don't love is the app. It crashes **all** the time - pretty much every time I use it. Also, when you filter products - let's say you filter it to long-sleeved women's tops in a size medium - and you hit the "back" button, instead of removing the filters and taking you back to all women's tops, it takes you all the way back to the original home screen, so you have to redo everything. Also, you should be able to select all the filters you want and *then* hit "apply" instead of having to hit "apply" after choosing every single filter, and then having to hit it *again* to actually apply them.
Good shopping app, In App Ads JUNK 1/5
While trying to shop for items at Kohls, it is SO annoying seeing advertisements in the app for other apps. These app advertisements cover what I want to view from Kohls making it difficult to shop. Get rid of the advertisements and stick to what the app is there to do, sell your products!!!
Keeps having me reset my passcode even though I’m using rather right code. Does it all the time.
Update app 1/5
Since this last update the app is not working well at all. It won’t load and then it will kick me. It says the page is unavailable. Please fix!! Thanks.
App crash 1/5
By DMK bears
The new app update crashes when you try to open it. Have tried different times and places. Nothing.
New green design update 2/5
My Kohl’s app just updated to the green logo app. And it keeps crashing 😒 it works fine until you are scrolling for so long and then it will just close the app. Other then the new update, I love the Kohl’s app.
Love Kohls 5/5
I love our store the clerks are so nice and I love that we are able to use all the coupons!
Always Requires Updates 3/5
I am SO SICK of having to update this app every time I open it. Control yourselves and get a grip, Kohl’s. Maybe update once every six months.
Total POS 1/5
Has not opened on my iPhone7 since I downloaded it months ago - opens then crashed immediately - WORTHLESS!
Very convenient 5/5
Love having all my coupons in one place. I wish Kohls would automatically add my coupons that get mailed instead of me manually doing it.
“My Lists” won’t generate 4/5
I have multiple Lists saved of various items to buy. Before the new update I could always view them. Now it just spins and says Error. Pretty annoying when there’s a good sale and I can’t remember what all I was interested to buy.
Latest update causing continuous crashing 1/5
The newest app continues to crash. I’ve tried uninstalling d reinstalling.
Looks neater, but... 2/5
By Evie N
You can’t read full reviews anymore. I base a lot of my shopping on reviews but since I can’t read them anymore, I probably won’t be shopping much.
Doesn’t Work Without WiFi 2/5
The app works fine if I am on Wi-Fi either at home or if I sign into it at the store. But, if I am just trying to use data, it tells me there is no Internet connection and the app is unusable. Internet is fine at that time on other apps using only data - Facebook, Instagram, Safari etc. Without WiFi, my Kohl’s wallet will not show any offers, any Kohls cash, or any gift cards. Then, when I do get into a place that has Wi-Fi and I go to open the app again, it will not update with the correct information. I actually have to close the app completely, then reopen it, then, suddenly, all my information and offers are there. Frustrating. I have gotten to the point where I just screenshot my Wallet page to show the offer so I have it on my phone when I’m in the store without having to sign into Wi-Fi.
The last Kohls app update 1/5
By GAME COACH
It made all my wallet disappear but when I turned my phone off and then back on, everything was back in my wallet. I have an I-phone. Nope after that it still messed up.
Crashing constantly 1/5
It’s impossible to use. It gives me an error message every time I try using it, on different items and categories. It’s up to date. I’m done using it
This has potential to be a good app.
Things to fix:
It promises free shipping if ordered on store wifi. There doesn't seem to be a way to make this happen.
The wallet option that collects available codes doesn't apply the best code; there's a 20% off in the wallet, but the checkout system chooses the 15% instead. I have to manually delete a bunch of unrelated codes to make space for the code that is on my list, put there by the app.
After codes and kohls cash are applied, if the screen locks out, everything entered is wiped out, and I have to manually mess with codes, re-enter cash and pins again.
And after the latest update, the reviews only show the first line of the review text. How on earth are reviews helpful if you CANT ACTUALLY READ THEM.
Please fix this Kohls. Your coupons are great and the fact that you have pants that fit me well without alterations keep me coming back to shop here, but your app makes me want to give up.
Love. The. Coupons. 5/5
By Mlle Manteaux
Archaic, app still doesn’t use Touch ID or Face ID 2/5
This is the only app of all the retails Apps that I have that STILL doesn’t use either Touch ID OR Face ID!! Kohl’s needs to get with the program and modernise their app.
Sign in 3/5
I like the app, but hate that you don’t have face sign in for the credit card part of the app. Please get with the times and fix this!
Kohl’s Credit Account needed! 3/5
I do like having the app to pay off my balance on my credit account but we need a app that is only assigned for such task and IPhone user friendly(touch Log In). I have to enter all my password every time I want to check my balance. Please Update
Update stinks 1/5
My app won’t even stay open now. It crashes almost immediately. I’ve used it for years and now I can’t do anything on it .
Go too store & app. 5/5
By Indiana couponer
Great place to buy clothes for a professional look for work. Also, Hreat
Women’s lee jeans 1/5
I was looking to purchase some new jeans. The app said 10 colors available, it showed only 4 colors way at the bottom of the app
Why does the app not show all colors ?
This app is terrible. Every update you guys do just makes it worse. It opens and then just crashes 5 seconds after opening
Bad Update 1/5
Unexpected error... For absolutely EVERYTHING I try to do. Search, cart, my Kohls charge. The app is completely useless since the last update.
Too much trouble.
Great Update 4/5
I posted about the app not being updated for iPhone X. Days later an update was released along with a pretty new green logo. Love it!! Thanks for listening.
Love this App! 5/5
I’ve loved Kohl’s for a long time and with the addition of the app now, I’m finding it easier then ever to find what I need, browse new item and sale items and add codes to the wallet!
I love this app 5/5
I can search for anything so simple and go thru the selection in no time makes it easier for me, thanks Kohl’s
Credit Card link/password 2/5
Now-a-days, with dozens of passwords that need to be remembered, this app lacks the advantage of the fingerprint password for iPhone. It is so annoying to have to type the password every time I need to see my balance and it’s always wrong because I have to cycle through all 50 I have. Get into 2018 Kohl’s!
Nothing has changed internally. 1/5
Maybe the internal code has changed, but looks like only the app icon has changed.
The rest of the internal navigation is the same and not user friendly.
1. My account navigation is the same. Looses the login session during navigation.
2. The wallet management could be much better and user friendly
I understand this feedback is like a “not so happy” to the developer, but my comments are based on my observations of how the other apps have adapted to the new framework.
Awful app 1/5
Every time I am at the store, there are tons of signs indicating to use their app to scan for prices etc. it never works. Then I can’t log in from the app to view my rewards or Kohl’s cash. I have to go to Safari to go the their website to retrieve the information. The app only worked with the user name login to check my Kohl’s charge. So I deleted the app to reinstall hoping this would solve the problem and now it won’t download again. Even tho it shows up on my cloud. Was it deleted? Why not have everything in one place with one login instead of logging in with email for one thing and user name for the other. So frustrated!
My cash reward disappeared 1/5
I had $10 cash reward and one day I noticed it suddenly got disappeared. I have no idea what went wrong with app.
Scheduled Transactions 3/5
I would like for a function to notify me when I already have a scheduled payment made.
Kohls Charge App Has Changed For The Worst 2/5
By New User one two three
This app used to function fine with no issues to me. I now notice that after logging in and hitting the back button to navigate back to the menu, it brings me back to the home page where I have to sign back in. Each time!!!
I also notice now that there is no way to see the list of transactions with the pricing details. Instead you have to click line by line to see the details of the transaction. That is not an effective way to view a bank statement. You are supposed to be able to see all the debits and credits together to get a whole picture of what is going on with your account.
Please go back to the previous version or work on a better version.
Bad update 4/5
I’ve used this app for over a year and have loved it. The recent update is awful because it won’t let me even sign in. It won’t load and I can’t access my wallet or deals. The cart won’t even load. What’s going on???
Easy to navigate 5/5
This much improved app is very easy to navigate. Easy to make payments and to shop
“Unexpected error” 2/5
I have not been able to use this app in months. Every time I search something I get “unexpected error” doesn’t matter if I close out the app completely the issue continues.
It’s been acting up badly. Just get this (bleep) together.
No thanks 1/5
I used to be able to pay my credit card from this app....Now I cant do anything! Terrible since updates