Love the app 4/5
By Krispy Kreme holic
Love the app and love the new store that close to me now
Wish it was easier to use.
Best Doughnuts 5/5
Love the app Love the doughnuts much more 😎😜
KK app good, but...... 4/5
I love KK. I'd like to love the app too but I agree with several other writers. Staff in the stores have trouble dealing with the app, e.g. with my iPhone 7 plus, barcode scanner can't read it easily and staff I encounter just stand like statues not knowing what to do. Also, you can spend 10 minutes trying to get to section you want.
It just needs to have a few tweaks to make it better. But, please test them to make sure they work well before sending updates to your customers.
Great I love it.
App never works 1/5
Of all the purchases I've made, the app has worked once. All the other times , it has failed to load .
Love the app but it rarely works at our local store 2/5
By Carolina Chickie
Love the app but it rarely works at the local store. Store employees treat me as if I've done something wrong however you look around and see marketing everywhere to use their app. One more eye roll from a KK employee and I'll choose Dunkin doughnuts
Love it!😊 5/5
It's easy to use and the rewards are amazing!🍩🍩☕️🥛👍🏻
Best ever 5/5
By Kool how
I love it to life
Pretty Handy 3/5
I don't use the app often but when i do I wish it were a little easier to use.
By Science Fiction Lover
❤ this app.
Apple Wallet support, please 3/5
App is fine, but I'd like to see support for Apple Wallet so i can pull up barcode in the same place as Starbucks and others.
I'm a little kid 5/5
By Jo Ann Mathis
I love my Krispy Kreme doughnuts every since I was child in elementary school
Love the light 5/5
I love going onto my phone at night to see if the light is on, husband and I have made some late night runs.
I like the doughnuts.
Krispy Kreme 4/5
By Rebecca Evelyn
Very good and delicious products and good service. Very attentive
Works as it should 5/5
Downloaded and it works as it should.
Love Krispy Kreme 5/5
Awful App 1/5
Takes too long to load and when it finally loaded, did not recognize me. Waste of time and space. Deleting now.
Sloth Slow 1/5
Hate this app. I almost never get rewards due to the unbearable slow load time. You need to launch it when you think you might want some donuts. Since you have to scan your code before you pay, and it takes about 45 minutes to load on an iPhone, you wind up just paying and skipping your rewards. Junk app.
What is lyfe? 5/5
KK is lyfe
I should download this App long time ago it's every good app get a lot of Pinot I get free doughnut all the time 👍
Great app! 5/5
Easy to use and great for keeping up with your points for free yummies!
So far the app works great! 3/5
Downloaded the app less than a month ago and to date my points update immediately and it's pretty easy to navigate and find locations in the city I'm in!
Endless Loop 1/5
I am stuck in an endless loop from the app telling me I need to update, to the App Store where it tells me I have the latest version, and back to the Krispy Kreme app not letting me do anything until I update.
I just want some doughnuts.
Kinda complicated 3/5
In order to find the one thing I care about (my reward points and what the hell is free) it's a little confusing to figure out which icon I'm supposed to be looking at. I'm getter old, I guess.
Crashes, and won't start 1/5
Used to be great, but after the last update, all I get is an error trying to open the app..
I loaded $15 onto the app, and the employees and two managers at my store had no idea how to charge using the app. After pressing buttons on their screen for a little while, they finally say "okay, you're all set." I drive away, thinking everything worked out. When I go back the following week, there is no more money loaded on the account... which means they used the full $15 for a single glazed donut. 😐 Managers were NO help in fixing the problem, and corporate just refunded me. Fix it.
By Yummy yummy yummy in my tummy
Soooo looking forward to another Dozen or two. Always eat 4 right away 🤓😂😁😃😜
By Deborrah J T D
These are the BEST donuts in the world! Don't argue just try one! Ok point made. Now try this app., ok point made.
It's great 5/5
By Friend cir
I like it
App NEVER works! 1/5
How about fixing this so your loyal customers can use it? What's the point in having an app that says oops all the time? Hire someone who knows what they're doing please.
Too many bugs! 2/5
App doesn't work. Can't redeem rewards and can't pay with what I loaded on my card! $20 down the drain.😡
No prob so far 4/5
By Star Wars dream
Just go the app - free doughnut! So good there. I like the HFN sign feature, and that it shows the closest location. Haven't had it long enough to speak about the rewards program. Yummy doughnuts, though!!!
There is a learning curve!! 5/5
Love the app once the stores and I learned how to use. The points rack up quickly and we only go every three or four weeks. Already gotten two free dozen.
Cool app 5/5
Great product - Krispy Kreme donuts a NC original!
Soooo good! 5/5
Customer service is good, Food, drinks, and the reward points are great!
Love it 5/5
By Heaven sake
I love this app
Really gud 5/5
By bubu hawk
doesn't always work properly and employees at the store do not want to honor the freebies if the scanner doesn't work and it becomes annoying to deal with making you not even want to use the app
My app is not working and it's been like this for about 2 to 3 months I'm sad... Is anybody else's not working??
Love it 5/5
I never load money to it so I've never had a problem. I use it exclusively to rack up my reward points.
Doughnuts Crazed 3/5
I love this app because it helps me find the locations but this app (reward card) is hard to load once I arrive inside the store and some of the cashiers are not very nice to me and my husband (I am hard of hearing and he is deaf). Sometimes I don't want to go in but hot doughnuts are my favorite.
Love it!!!!! 5/5
By PR Freddy B
Awesome app!!!! Krispy Kreme is delish.
Awesome App 5/5
I've used the app several times. I've had points added to my account, it tells me when and where the light is on and I've redeem points at three different locations in Hampton Roads, VA. It's great and my students loved the green donuts on St. Patrick's Day!
Krispy Kreme 5/5