Senior discount 4/5
I have been a Kroger shopper for many years and the senior discount has been a major reason for shopping your store. Who ever decided to eliminate it should be ashamed to take this away from us! Seniors are on a limited budget and this was a great help for them. I hope Kroger reconsiders and reinstalls this important feature as they are losing minute Kroger customers over this!!!! I am speaking for many seniors.
Please update 2/5
I can't even get the dang thing to load now. I use this all the time and helps with orders and shopping. Please advise
Doesn't work! 1/5
Forced to use for Mariano's but it won't let me select store. Which means I can't use coupons. Looks like I will be shopping somewhere else.
After I did the new update for kroger app it quit working! When I try to open app it stays white & then closes! Please fix!!!
Just updated & now it freezes 1/5
Worked fine before the app updated.
Bad update 1/5
After the latest update, my app won't load at all. Please fix this asap!
Problem with iOS 11 1/5
Latest version doesn’t load on iOS 11.
Fix the app please 1/5
After iOS 11 install , and I made sure the latest version of the Kroger app was installed. It refuses to open or crashes upon open each time. iPhone 6+
Test your apps before you move them to production. 1/5
App won't even load now.
Fix this. 1/5
The latest update, version 13.0 appears to have bricked this app on my iPhone 5. It will not load.
Update: after deleting and reinstalling the app a few times it appears to be working.
Version 13.0 Bugs 3/5
When updating to version 13.0 the app was unresponsive on two iOS devices.
I deleted the app and was able to fully open and use the app normally again.
Latest update crashes in IOS11 1/5
My list is ready as of yesterday. I’m headed off to the store this morning and one last check of the list and the newest update crashes the app! Won’t load! iPhone 6!
Latest update is horrible. My list that I use to shop with is now worthless. The prices for each item are no longer showing up and no aisle may vary is listed next to half the items. It would be nice to have a way to organize the list for more efficient shopping according to the layout of the store and not just aisle number. If I sort by aisle number, then the categories like dairy and produce are put at the bottom since they technically aren’t an aisle number.
Update is impossible to update 1/5
The previous version won't work, and pops up that I need to update. But the app in the store doesn't recognize I need to update, the only option is to open it. So it's totally worthless, please fix. It was a fairly useful tool before, but now I can't even use it.
Crashes a lot 1/5
Recently, I have updated the app on my phone, and it will crash instead of loading. When I double click the home screen after the app exits itself out, it just gives me a frozen screen. I used to truly love the accessibility of the app so I could clip digital coupons, but this is ridiculous.
It used to work well 1/5
By Rev Steph
I just updated my app after installing iOS11. The app won’t fully load and open. I am a frequent user and have been very pleased with it up to now. Greatly disappointed.
Crashes with latest update 1/5
Sometimes it will take me 3-4 times of rebooting the app because it crashes upon opening with the most recent update.
Crashes on new update 2/5
Ever since the reason update the app will not open at all. It immediately freezes and then crashes.
Garbage update 1/5
Never had an issue in 3(+) years with the app, till the 9/21/17 updated version dropped. Now I open the app and before anything (ANYTHING) loads the app freezes on the pinwill loading screen (the pinwill isn't even circling, just frozen in place.) Developers, please fix this issue.
Slow in iOS 11 2/5
Disappointed how slow it’s now on iOS 11 and iPhone 6 Plus
This version is beyond horrible 1/5
Went into store like usual with my list. Noticed an improvement with the list and a simple check to note you picked up an item. Until the app crashed and burned. Multiple times. Couldn’t get app to start up again. Even deleted and reinstalled four times. Each time, it initially would start up, then either freeze, or not re-load if I came back to do something else. Made a shopping trip that should have been 30 minutes into a 90 minute worst shopping trip of my life.
Before releasing, please test. I’ve now deleted - we’ll see if it ever comes back on my phone.
Kroger app with iOS 11 1/5
I loved this app for years but after updating my iPhone to iOS 11 a few days ago the app will not load and apparently does not work. Kroger developers need to fix the issue and update the app to work with iOS 11. Always been a 5 star app. It now it's one star until fixed
New update buggy 1/5
I updated the app today with the newest update and it will not work at all. It acts like it’s going to load then it just crashes. I am not happy with this app. I love the variety of coupons but it’s a very buggy app.
Won't open 1/5
Since the last update the app won't open on my iPhone 5
Sad Little App 1/5
You are limited on how many coupons you can download. Why?? It should download ALL, I'd be more tempted to buy.
It will show you the location of items, that's good.
App unreliable 2/5
Since all the updates, the app keeps crashing and rarely loads up. It took me a long time to get to my list in app to shop.
Stopped working & un-knowledgeable customer support 1/5
By Grat king
Worked ok until it didn't. Stopped working for my husband a few weeks ago. Still worked for me through last night. Now both my app and on-line at Kroger.com can't access my shopping list. On phone for over 30 minutes with customer support trying to log issue & got no where.
Latest version won't even open on iPad 1/5
Just updated the app and now it won't even open on my iPad. The Ralph's app won't open either. ☹️
Current version doesn't open on iOS10.3.3. 1/5
By Create Nickname221
***reinstalling the app resolved the issue. The apps works smoother than last version.***
Updating to the current app version as of 9/22/2017 disabled the app to open on iOS10.3.3 on iPhone5. App crushes before it can launch. Stupid update... working for the things that shouldn't even be done. The app a few updates ago worked charm and shouldn't have touched anything from there.
Can’t give it 0 stars 1/5
Every update made this app worse. The app doesn’t even open after the latest update. Deleted
Latest update issue 2/5
By Renee Bergman
Latest update causes app to crash after starting up
Stopped working on my iPad 1/5
Stopped working on my iPad.
Too many list limitations 1/5
This app is useless for downloading coupons. My "list" is always over the limit and there's not many items Checked. Deleting!
Hard to use 2/5
Especially since they changed it. Can't easily search by category. For example, if I want to check for a cereal coupon, I have either scroll through all the available coupons, even if I have eliminated some categories, or I have to go turn off all the categories EXCEPT the one with rice.
I liked it better before, when I could click a category and pick what I wanted within it. I would even find products I wanted to try.
The website is a bit better, but I am not going to go to it while I am at the store.
Crashes on launch with 5S and iOS 11 1/5
Will not open after updating to iOS 11 and the newest app update.
I just did the app upgrade and now it crashes without even opening. Please fix this bug! I love this app!
Support iOS 9 pieces of s*** 1/5
Why not keep support for iOS 9??
Latest update 1/5
Screwed up the app. Try to go into the app, doesn't fully open then boots me out!
Unstable, crashing. Please roll back.... 1/5
Version 13 is unstable. I have deleted and reinstalled the app, no joy. Please go back to previous version...
Prescription Refills 3/5
Bring back being able to scan the prescription number like all your competitors, instead of having to type it in, and increase the chance of mistakes.
Does not work in iOS 11. 1/5
The title says it all.
Apple usage 1/5
You have a bug. The app will not load.
App crashes when launched 1/5
By Emily Isaacs
I have deleted and reinstalled it and it is still not working properly.
Stopped working after update post iOS 11 1/5
By Joe G. H.
It just spins.... doesn’t work. Ya broke it!
Latest update 5/5
Just wanted to let you know that the app is not working with the latest 13.0 update.
Add more online features!! 4/5
Beat out Amazon (please!) and Whole Foods
Works well for me 4/5
This works well for me hut i wish click list was part of the app and there was an easier way to use coupons with my shopping list/click list
Please make store selection automatic 1/5
I'm a personal shopper at 4 different Kroger in our town. I rely on the app to help me find items occasionally. It takes forever to manually switch from store to store. Please update! :)
Was great until the update 1/5
I opened the app today and many items in my list have jumped from Qty:1 to Quantities like 34. Some items have been duplicated. Sometimes the items disappear from the list completely when I manually try to fix the duplicates and extra quantities, leaving me with an empty list. Extremely frustrating. I spent a lot of time building my lists and now I probably have to start over.
It's a good start 3/5
By Bruce Hobbs
This app works well for working with grocery lists. But there are a couple of glitches that need to be worked out.
In my household, we have two people working with the same grocery list on different phones. The app tries to keep them synchronized but doesn't always succeed. My wife texted me from the store, "No cookies on list!" but I had added them several hours earlier. The milk that I had unchecked (i.e. wanted to buy) went to the checked list on its own.
The other small thing is keeping up with changes in packaging. My wife bought Kroger Rice Bitz cereal but had trouble finding it because the box had changed. The app still showed the old box.
This is a step in the right direction and makes Kroger easier to shop at.