Great Program - Better on Desktop PC Than Mobil 4/5
Love the program, but I’ve been unable to make it work seamlessly on Mobil platforms. I have to open Safari witinh the app in order to have the populate function work. If I am outside the app in Safari, Last Pass has no clue what website I’m on and can’t auto populate the login credentials. Maybe I’m missing something.
Wondrous on every platform. 5/5
After ten years of trying different vaults, having a different program for each OS, this one works like a charm. I no longer have to manually update each vault. It also warns of easy-to-crack passwords.
A+ program 5/5
LastPass is easy to use, very secure, and provides all the right extra security options (timers, pin code, generate password, security challenge."
This software is absolutely essential for internet security.
Well worth it for Premium 5/5
(1) Saves a lot of time when needing to log onto many different sites within a short time period. Saves me hours each month!
(2) No more sheets of passwords to try to keep track of.
(3) No more resetting a password every time I visit a rarely visited site (because I can't remember the password or can't find where I wrote it).
App charges you to use it. 1/5
Beware app locks up unless you go premium at a yearly cost of $24.
Browser increasingly useless 2/5
Don’t know what is going on but more and more websites don’t load properly. Makes the app pretty useless except to copy and paste into Safari. Very shabby. Used to be much much better.
Buggy and extremely poor support. 3/5
By Steve unhappy gmail user
The application is great. It works and is efficient.
But the website that dovetails wilh the application and the LastPass multi verification is buggy and confusing. The web sites doesn’t act the same way each time you log in. Often I am wondering if I had been re-directed to a malicious site because of the inconsistencies. The support is practically non-responsive. I am a Premier member and support requests are 18+ hours and then it was a dumb question asked by the LastPass associate. So another 18+ hours.
I got a new phone and as a result I was locked out for almost 48 hours from all of my passwords on both my phone and my laptop. I disconnected
That being said I renewed only because “the devil you know is better than the one you don’t”. I didn’t want to to re-enter 145 passwords.
That’s sad for a company to have that kinda reputation. I would not recommend until the LastPass makes the website user friendly and consistent and provides customer service.
LastPass Password Manager premium 2/5
Premium support is terrible inconsistent answers and unclear explanations.No support for PDF. And when Touch ID fails must erase and reload app
Doesn’t Work ios 1.1 1/5
No longer works as an add-in to Safari on my iPhone 6. Ipad works OK and the Lastpass app works most of the time.
Stopped working in iOS 11 2/5
One of the most convenient features of LastPass was being about to login to any site in Safari using that little button down the bottom to auto-fill login details. Now it’s straight up busted. You can login with a password or fingerprint! You have to manually login to the app then copy and paste your username and password! The last update ruined LastPass.
The real problem though is I’ve used LastPass for just over three years now and it’s ALWAYS been hit and miss. Every update has a problem, every change they make ruins something. I use it because it’s cheap - I’ve been a premium subscriber since day one - but I’m sick of it. I’m switching to 1Password when this subscription period ends. Sick of it.
Face ID Broken 1/5
Face ID support is totally broken. Asks for my master password every time, even though nothing in my settings have changed
Not super easy to use 4/5
The app interface is not very friendly.
Browser makes this nearly unusable 1/5
Running the latest IOS on iPhone 6s and the browser within LastPass is essentially unusable. I have been using LastPass for years, and I plan to jump ship as soon as I find an alternative. I will be back to update this when I do.
No plugin support for iPhone 1/5
By Old Gregg8
This app is inaccessible on iphone if you don’t have your master password. The plugin to recover does not work/isn’t available. Don’t forget the master pass or you will have to delete your account and start all over again. Including changing all the passwords lost in the vault.
Deleting this app for good.
An essential security app 5/5
By Your fellow trainer
I honestly don’t know why I didn’t start using this software sooner. Everything the app promises to do not only meets expectation, but surpasses it. Every possible security feature is available and extremely easy after you get used to it which takes minutes at most (the only thing that’ll take a while is changing all your existing passwords). After that though, it’ll be the best thing to happen to your password system. The only minor thing I would REALLY like them to include is a keyboard extension so I have to ability to fill a password from wherever I am, regardless of being either in an app or a browser. This might actually be unobtainable because I think I remember reading somewhere that Apple doesn’t allow anything but the default keyboard when entering a password. That’s why I’m giving a full five stars regardless. If I need to sign in, I just launch the app and access it from the vault which only takes a few extra seconds at worst. Definitely install this if you haven’t already.
This is a SERVICE issue. When we receive emails stating that someone shared something with us, how about making that link open the LastPass app rather than opening a website on a phone where I can’t plug in yubikey.
Who checks your code, kindergarteners?
Please fix this else your application is worthless to me and I’ll no longer subscribe.
Getting better 5/5
2 years after using it, LastPass is getting better and better. It’s easier now to use passwords from Safari browser and for some apps.
They lost my account 1/5
The app stopped using my finger print while I was in the middle of using it. The "hint" email they sent me was blank. The company seems to go out of their way not to help at this point. Don't waste your time/money.
Absolutely excellent! 5/5
By somewhere in Los Angeles
I have used Last Pass for a few years and it works! Very happy.
Thank you Last Pass! 5/5
I no longer have to remember the plethora of passwords that surround a digital life. Easy to use, update and s secure place to write sensitive notes pertaining to my digital life. I got my parents to sign-up alleviating the need for the mess of notes stuffed in a drawer.
Life saver 5/5
It’s so great to be able to move between devices and still have easy access to my passwords.
Game changer 5/5
I don't know how I lived without this.
All my passwords in one place. Secure notes. Form fills.
Interface greatly improved this year.
Deserving of all 5 stars.
Many issues with IPAD 2/5
Maybe caused by iOS 11 but having real problems using this on iPad now. Always had a few glitches but now LastPass is almost unusable. I may delete and reload and start from scratch reentering all data to see if that helps.
Login no longer works 1/5
I have been logging in using my finger for quite a while. Now it no longer works. Accepts the fingerprint and login password but won't open the app or even give me an error. It just won't login.
Good password manager, terrible browser 2/5
I’ve been using LastPass for years and really like the ability to span my passwords across all my devices seamlessly. I don’t even have to think about it. However, this latest version on iOS 11.x.x stinks because of the built-in iOS LastPass browser. More than half the time it’s blank. Pull up a page, login, next page is blank. No error, no fail to load...just blank. This is incredibly frustrating. Just to view and login to a site I have to copy/paste my username and password to another browser. Waste of time if I’m just checking something quickly like an account balance or something.
Delivers what it promises! 5/5
I love being able to access my password vault from any device!
Can’t use 1/5
Forgot the original password and cannot get into my account. Please cancel and I’ll start a new one.
4 Year Last Pass Premium User 5/5
This is a password protector you want to install today. Faced with identity theft, stolen passwords, Last Pass is the answer for you! You can easily change single passwords or multiples. Tech-support is excellent, especially with premium. Overall I am a very satisfied customer.
Doubled subscription rate! 4/5
I would love to give you 5 stars but you doubled the subscription rate. I won’t be renewing.
Tech support with last pass is arduous and a bit clumsy because o f the back and forth online. I think a phone no. And a live person not AI Would be more helpful and expeditious ,leading to quicker resolution of issues.
Product good - business awful 1/5
By Turbouser xtraordinary
Be careful: they will auto renew you even if you ask them not to.
And you will ask them to if you forget your password
Lost Faith 2/5
Just lost faith in the app. I have to use it through an employer, but the technical glitches, the occasional bad press, the level of support in the forums, well, it left am icky feeling. My personal data is now stored with a long term Password player with strong support and cross platform apps that seems truly dedicated to my security. It works, but I needed better. While LastPass works for the boss I had to find the one password manager that worked for me.
Straightforward and Logical 5/5
It was easy to get up to speed on the app and it does what I want, how I want.
Bring back corresponding letters on pin input 5/5
Why did u remove corresponding letters from pin input. Bring it back.
Edit. 5 stars you brought it back.
Good app, it is very easy, slick, and quick to use.
The only issue I really had with it is when the LastPass browser’s ‘close all tabs’ button doesn’t really close all tabs, then I get stuck with prompts with the stuck website. I usually avoid using their built-in browser because of this. Sending an email about it awhile ago hasn’t really garnered much attention.
Must have app 5/5
It’s one of most user apps on computer. It saves a lot of time and headache.
Definitely try fee version.
Good and stable 5/5
Love the service.
LastPass just works! 5/5
It literally is there on all of my devices. It’s connected to my desktop and all of my accounts are there. No hassle, all free. A+!
Way too expensive! 1/5
You owners need to change to a single charge of 10 dollars for this app for lifetime use. Not a monthly charge, that’s ridiculous for a password app. Not many will be brain dead enough to stupidly pay a monthly charge. This is a very good app, don’t be greedy and try to milk every cent you can get out of us. It is angering people, obviously. 10 dollars is a lot for a single app of any kind. This one is worth it however. I would pay it immediately as would everyone else.
So, lose the monthly charge.
Outstanding App 5/5
This is an amazing way to keep strong passwords for all your sites and remember what sites you have accounts on. Their dedication to security offsets the risk of having all your passwords in one place. I recommend using a non sms based 2 factor and a super strong master password that you write on a card or print with a labeler, not a computer. You can also automatically deny logins from outside your home country.
Can’t Do Without Lastpass!! 5/5
LP is the only password manager that really does all there is to do re passwords - as well as items of importance that are not password based, yet are valuable and/or sensitive information.
LP does not champion their own expertise but behind the software scene are a great group of dedicated professionals that really make LP what it is. They stay on top of cyber-criminal trends, are always there to answer questions about LP, and in the words of the military they “have your back.” That is comforting to know!
I wouldn’t even think of using a different password management program (and I’ve tried several many years back).
Thanks LastPass for a great product, great support and dedication to your client base!
I have to manage not only a lot of passwords for my own use, but for clients as well. Literally would not be able to work without this. It's been dependable, secure and I can use it on any desktop or mobile platform. Highly recommended.
Everything I need and want, great features 5/5
I love LastPass. I started with the web version 4+yrs ago and quickly began using the mobile app also. I could hardly be more impressed. I use many of the security features and as someone CompTIA Security+ certified, I love the flexibility!
This is a must have for all internet surfing, online shopping and online banking people of our day!
Not syncing 2/5
I try to force an update on my app to get my new sites in the vault but it’s not working. Very frustrating. I’ve tried all steps in faq. And tried forcing it from the browser and my my app.
Use it all the time on the laptop and phone, 2 factor auth 5/5
Use it all the time on the laptop and phone, 2 factor auth gives peace of mind. My wife uses as part of the family plan, as soon as I can fake the targeted advertising to prompt me with the offer for the family plan again! 😀
Much superior to manage my passwords across all my devices!
Could not do without. 5/5
Since using a password manager this past year it has now become indespensible. Feels good to know I'm not sharing any passwords between accounts and complexity is solid across the board. Well worth it.
Annoying bug in the iOS version - same password generated every time 4/5
It seems that the random seed is not properly initialized at least on iPad air 2. I had to press the Refresh icon multiple time to get unique new passwords. This issue not present on PC.
Great app 5/5
If you use passwords anywhere, use a password manager. LastPass is at the top of my list. I highly recommend it.
Does the trick 4/5
By Oz flyer
I can access my passwords and other secure information from phone/pads/computer and in IOS or Android. The reason for only four stars is that the transition from a new site and password to an actual working LastPass entry is Rocky but that probably has as much to do with the new site as with last pass