New to the Lifelock app but not Lifelock 5/5
Gives quick access to your account wish I’d have downloaded it sooner !!
Quick response to my concern 5/5
I was having trouble getting into the app with my Touch ID (not good), but the quick response to my message made up for my dissatisfaction. Quick responses from companies seem so rare these days! By the way, the response was that the problem with Touch ID sometimes happens when updates are made, and I needed to restart my app.
The app is very convenient for reviewing transactions alerts and Credit Scores.
Just joined! 5/5
I just became a member today and I’m already loving the simplicity of everything!
Never Works 1/5
This really has to be the worst app out there. I’ve had it for years and EVERY SINGLE TIME I am told that my alerts cannot be retrieved at this time. Please try again later. The only way I can sometimes get my alerts is to click on the Archive tab and then back on alerts and then, maybe. It has never worked. When I reported this over 2 years ago I was told they were aware of the problem and they were working on it. Are they still? Can’t understand how this app rates 4.7.
Great app 5/5
Works as intended 👍
4 Stars for app 1 Star for Touch ID 4/5
By GI *Joe
The app works fine but the Touch ID doesn’t work
Easy to use
Monitors all accounts
Monitors credit scores
Happy In Idaho 5/5
I got LifeLock several years ago and have been very glad I did. No less than 4 times LifeLock has intervened to prevent my identity from being abused by thieves. I am very grateful to the team at LifeLock and would encourage everyone to sign up.
I’ve been a Lifelock member since the Equifax breach. My banker insisted that I get some kind of protection so I did. They have 3 packages for you to choose from so there is no reason not to join . As your situation changes you can upgrade to a better package.
Thank goodness 5/5
Amazing support and trust
Great with a few exceptions 4/5
This app is very reliable and accurate. My only complaints are that the alerts can be slow to open, there’s sometimes a several day delay in a transaction alert being reported, and any info coming from an investment account has completely insufficient information. For example, if you sell a stock, the description may be only “shs inc” or “hldgs inc” like it is truncating the whole first part of the name.
It’s great to instantly get your current credit score though, and the dark web monitoring feature is a must. I recommend this app.
Piece of Mind 5/5
My wife and I were victims of tax filing fraud a couple of years ago. That really sent us into a tailspin. Subsequent credit card breaches prompted us to sign up for Lifelock. Although it is a little pricey, Lifelock does what it’s supposed to. And can you really put a price tag on piece of mind? The potential mental and monetary cost of another breach makes Lifelock well worth the price.
Perfectly what is needed 5/5
By Spicy ally
It has everything you need to keep track of all your identity information and get immediate alerts to any suspicious activity.
Love how simple and easy to use it is.
Great App 5/5
By Disappearing collectors cards
Easy to use and navigate through!
Like it a lot! 5/5
I am very happy with this app and lifelock in general. The app is easily understood, and that’s the bottom line with me.
Worth it 5/5
This app is informative and allows me to see alerts quickly and be able to take care of problems quickly
Overall great 4/5
Better safe than sorry. I’d highly recommend this if your credit has been stolen
No app for iPads? 1/5
The app works great on a phone screen but is annoyingly magnified on a larger iPad screen. Not everyone uses their phone for everything. Can you please develop an app for larger screens? Other than that, I love the product, just not the app.
Very convenient and easy to use.
Feel Safe and Secure 5/5
This App works perfectly with Life Lock giving me the sigh of relief when it comes to protecting my bank accounts, credit cards and most importantly my identity! I put in my preferences and low and behold I will get notified if anything goes beyond that to see if it was me! Most surprisingly it also let me know if dark web activity! You would be surprised how many people share your information! This App helps you remove that! Definitely would recommend!
By call me safe
First introduced to Lifelock thru my employee benefits then went on to keep them on my own. They are amazing. I applied for a loan and literally in 2-3 minutes I received an alert. When I called them to transition from an employer based benefit to a personal account they were highly professional and thorough and truly pleasant to deal with. I highly recommend LifeLock.
Thank You 5/5
By Gram Sandie
We are very pleased with Life Lock and the timely notifications of changes in our accounts or changes in any aspect of our credit and personal information. Thank you again LifeLock.
Feeling Confident 5/5
The app is great, I get to see all my accounts and activity. It's one easy to also track your spending, especially when I don't always have a chance to review on a periodic basis.
Great App 5/5
Does exactly what it is supposed to do!
Great sense of security 5/5
Joined lifelock after someone hacked my credit card. Feel so much better knowing someone is looking out for potential threats.
Bad customer service experience 2/5
By Josh Donovan
I am sure the app does all it says it does... monitoring and all... and I am sure this is well worth the money.... etc.
But from a customer service perspective this company is crap, I have sent them 3 messages now to cancel. (Using the in app cancellation form) Haven't heard a peep and they still plan on billing me.
From the commercials and ads I expected a better experience... guess all their money goes to ads lol.
Add a real way to cancel! Cancelling should be just as easy as signing up...
and respond to your customers for goodness sake... especially if what you do for your customers is supposedly so 'important'.
I fear if I had an Identity theft issue... would you guys even respond? Lol
GREAT APP 5/5
By Rudi Toot
This Is A Great And Reliable Way To Secure Your Personal Credit THANKS SO MUCH
Touch ID 1/5
Touch ID does not work
Great service 5/5
By thuh real MC
This is a life saving service thank you life lock!
A necessity! 5/5
LifeLock has saved me numerous times. I recommend to all my friends and family. A must have!
Great Service 5/5
By Anne G C D
Peace of mind. I like knowing all my sensitive information is safe.
iPhone user 5/5
Keeps me informed of my credit activity and expenditures. Love it
Easy to nav.
Takes great care! 5/5
By Too $&@? Busy!
LifeLock monitors potential risks that I have never even heard of! Thank you for peace of mind!
Easy to use, sense of security 5/5
I can check my credit score at anytime. I can add multiple things for them to monitor including my health insurance. I never even thought of being a victim of healthcare fraud. Truly amazing.
Sense of security 4/5
Using Lifelock for approximately 6 months now. The service gives me a sense of security in this world where our identity is being exposed every day.
Always confident 5/5
I know with LifeLock we are covered for monitoring in the best way. The app has been fantastic in keeping up in real time with all of our transactions. Really appreciate the ease of use and clear communication through the app.
Very impressed! 4/5
I’m very impressed that the app works as good as it does. There are a few other things that I would rather see like a credit lock / unlock option for each bureau inside of the app & other similar options, but so far I’m impressed with what it currently does.
Yup. It works. I still don't know why I pay $30 a month for the LifeLock experience.... but at least the app works well🤗
Thanks LifeLock 5/5
By O'G MONEY$
Since I been a LifeLock member my identity has been protected from the black web as we’ll identities theft and always let me know rite away if I apply for a credit card & making sure if it’s me who applied for a credit card & exc.. & EXc... I’m grateful for lifelock & it’s worth every penny I pay for every month 👍 Thank you LifeLock ...
Good App! 5/5
Easy to use and quick to access for valuable information!
It permits me to focus on using my credit and banking resources instead of worrying about a hack so much. I travel a lot and my wife runs a business so she uses our cards extensively and with new vendors all the time. The service and app do a good basic job. I also like the credit score instant access. I am pleased with the service and so far I do feel it is worth the price.
Could be improved 3/5
By Golfing Granpa
Using my iPad with a remote keyboard and the app does not rotate from portrait to landscape. Would be easier to use if the app would rotate.
A great app! Works great!
Great app 5/5
Great app. Great company.
I like it 5/5
Fast and easy, even for us older folks.
Peace of mind is priceless.
Very useful 5/5
Lifelock made it easier for me to monitor my transactions. I love the notifications.
Best app ever